Summary

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Details

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Title

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1		-DLOS8N
	1	+DLOS8N - Outdoor LoRaWAN Gateway User Manual

Content

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1		-
2		-
3	3	(% style="text-align:center" %)
4		-[[image:1652409757234-446.png]]
	2	+[[image:1652409757234-446.png||height="399" width="399"]]
5	5
6	6
7	7
8		-**DLOS8N Outdoor LoRaWAN Gateway User Manual**
9	9
10	10
11		-Table of Contents
12	12
	9	+
	10	+
	11	+
	12	+
	13	+**Table of Contents：**
	14	+
13	13	{{toc/}}
14	14
15	15
16	16
17	17
	20	+
	21	+
	22	+
	23	+
	24	+
	25	+
	26	+
	27	+
18	18	= 1. Introduction =
19	19
20	20	== 1.1 What is the DLOS8N ==
21	21
22		-The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
23	23
24		-DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.
	33	+(((
	34	+The DLOS8N is an** (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway(%%)**(% style="color:#4f81bd" %). (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
	35	+)))
25	25
26		-DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
	37	+(((
	38	+DLOS8N supports (% style="color:#4f81bd" %)**Semtech packet forwarder** (% style="color:black" %)and (% style="color:#4f81bd" %)**LoRaWAN Station connection**, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator.**
	39	+)))
27	27
	41	+(((
	42	+DLOS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands** (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
	43	+)))
	44	+
	45	+(((
28	28	DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
	47	+)))
29	29
30		-DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
	49	+(((
	50	+DLOS8N supports (% style="color:#4f81bd" %)**auto-provision** (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
31	31
32		-[[image:1652411526195-923.png]]
	52	+
	53	+)))
33	33
	55	+[[image:1652411526195-923.png||height="494" width="731"]]
34	34
	57	+
35	35	== 1.2 Specifications ==
36	36
37		-**Hardware System:**
38	38
39		- Linux Part:
	61	+(% style="color:#037691" %)**Hardware System:**
40	40
	63	+(((
	64	+(% style="color:#037691" %)**Linux Part:**
	65	+)))
	66	+
41	41	* 400Mhz ar9331 processor
42	42	* 64MB RAM
43	43	* 16MB Flash
44	44
45		-**Interface:**
	71	+(% style="color:#037691" %)**Interface:**
46	46
47	47	* 10M/100M RJ45 Ports x 1
48	48	* WiFi : 802.11 b/g/n
...	...	@@ -53,7 +53,7 @@
53	53	* Mini-PCI E connector x 1
54	54	* SX1302 + 2 x SX1250
55	55
56		-**WiFi Spec:**
	82	+(% style="color:#037691" %)**WiFi Spec:**
57	57
58	58	* IEEE 802.11 b/g/n
59	59	* Frequency Band: 2.4 ~~ 2.462GHz
...	...	@@ -66,7 +66,7 @@
66	66	** 11g 54M : -71dbm
67	67	** 11n 20M : -67dbm
68	68
69		-**LoRa Spec:**
	95	+(% style="color:#037691" %)**LoRa Spec:**
70	70
71	71	* Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end
72	72	* 70 dB CW interferer rejection at 1 MHz offset
...	...	@@ -77,7 +77,7 @@
77	77	* Dynamic data-rate (DDR) adaptation
78	78	* True antenna diversity or simultaneous dual-band operation
79	79
80		-**Cellular 4G LTE (optional):**
	106	+(% style="color:#037691" %)**Cellular 4G LTE (optional):**
81	81
82	82	* Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
83	83	* Standard Size SIM Slot
...	...	@@ -86,7 +86,7 @@
86	86	* Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage
87	87	* MIMO technology meets demands for data rate and link reliability in modem wireless communication systems
88	88
89		-**Power over Ethernet:**
	115	+(% style="color:#037691" %)**Power over Ethernet:**
90	90
91	91	* IEEE 802.3af compliant.
92	92	* Support wide input voltage range  37Vdc to 57Vdc.
...	...	@@ -96,6 +96,8 @@
96	96	* Isolation level 4 KVrms.
97	97	* Enhanced surge protection
98	98
	125	+
	126	+
99	99	== 1.3 Features ==
100	100
101	101	* Open Source Embedded Linux system
...	...	@@ -115,9 +115,11 @@
115	115	* Lighting Protection
116	116	* Power Consumption:12v ,300-500mA
117	117
	146	+
	147	+
118	118	== 1.4 Hardware System Structure ==
119	119
120		-[[image:1652411641871-482.png||height="425" width="732"]]
	150	+[[image:1652411641871-482.png||height="416" width="716"]]
121	121
122	122
123	123	== 1.5 DLOS8N Applications ==
...	...	@@ -143,11 +143,13 @@
143	143	(% style="color:green" %)**BLINKING GREEN**:(% style="color:black" %) a) Device has internet connection but no LoRaWAN Connection.  or b) Device is in booting stage, in this stage, it will (% style="color:green" %)**BLINKING GREEN**(% style="color:black" %) for several seconds and then (% style="color:red" %)**RED** (% style="color:black" %)and (% style="color:#ffc000" %)**YELLOW** (% style="color:black" %)will blink together.
144	144	)))
145	145	* (((
146		-(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn’t have Internet connection.
	176	+(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn't have Internet connection.
	177	+
	178	+
	179	+
147	147	)))
148	148	)))
149	149
150		-
151	151	== 1.7 WiFi Direction ==
152	152
153	153	DLOS8N use directional WiFi Antenna. The best direction is as below:
...	...	@@ -159,6 +159,7 @@
159	159
160	160	The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port.
161	161
	194	+
162	162	== 2.1 Find IP address of DLOS8N ==
163	163
164	164	=== 2.1.1 Connect via WiFi ===
...	...	@@ -165,7 +165,6 @@
165	165
166	166	[[image:1652412985720-934.png]]
167	167
168		-
169	169	At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password:
170	170
171	171	[[image:1652413127647-377.png]]
...	...	@@ -172,8 +172,11 @@
172	172
173	173	(% style="background-color:#ffffcc" %)dragino+dragino
174	174
	207	+(((
175	175	User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1
176	176
	210	+
	211	+)))
177	177
178	178	=== 2.1.2 Connect via Ethernet with DHCP IP from router ===
179	179
...	...	@@ -180,8 +180,11 @@
180	180	[[image:1652414114583-532.png]]
181	181
182	182
183		-Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
	218	+(((
	219	+Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
184	184
	221	+
	222	+)))
185	185
186	186	=== 2.1.3 Connect via WiFi with DHCP IP from router ===
187	187
...	...	@@ -193,7 +193,7 @@
193	193
194	194	=== 2.1.4 Connect via Ethernet with fall back ip ===
195	195
196		-The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure.
	234	+The WAN port also has a [[fall back ip address>>||anchor="H10.3IconfiguredDLOS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3IconfiguredDLOS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure.
197	197
198	198
199	199	== 2.2 Access Configure Web UI ==
...	...	@@ -220,8 +220,6 @@
220	220	[[image:1652414287022-223.png]]
221	221
222	222
223		-
224		-
225	225	= 3. Typical Network Setup =
226	226
227	227	== 3.1 Overview ==
...	...	@@ -233,9 +233,12 @@
233	233	* **WiFi AP Mode**
234	234	* **Cellular Mode**
235	235
	272	+
	273	+
	274	+
236	236	== 3.2 Use WAN port to access Internet ==
237	237
238		-By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N’s WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
	277	+By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N's WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
239	239
240	240	[[image:1652420169255-959.png]]
241	241
...	...	@@ -244,33 +244,44 @@
244	244
245	245	In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
246	246
	286	+(((
247	247	The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
	288	+)))
248	248
249		-[[image:1652420327792-211.png]]
	290	+[[image:1657089014716-109.png]]
250	250
251		-
	292	+(((
252	252	In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
253	253
	295	+
	296	+)))
254	254
255	255	== 3.4 Access the Internet via Cellular ==
256	256
257	257	If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up.
258	258
259		-
	302	+(((
260	260	First, release the four screws of DLOS8N, pull out PCB and install SIM card as below:
	304	+)))
261	261
262	262	[[image:1652420606018-181.png]]
263	263
264	264
265		-[[image:1652420718132-929.png||height="450" width="766"]]
	309	+(((
	310	+[[image:1652420718132-929.png||height="427" width="727"]]
	311	+)))
266	266
267		-
	313	+(((
268	268	The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular**
	315	+)))
269	269
270		-
	317	+(((
271	271	While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
	319	+)))
272	272
	321	+(((
273	273	[[image:1652421032117-341.png||height="329" width="752"]]
	323	+)))
274	274
275	275	(% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
276	276
...	...	@@ -279,9 +279,9 @@
279	279
280	280	In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
281	281
282		-* GREEN Tick ​​​​[[image:1652421151598-130.png||height="23" width="24"]] : This interface has Internet connection.
283		-* Yellow Tick  [[image:1652421168047-470.png||height="22" width="21"]] : This interface has IP address but don’t use it for internet connection.
284		-* RED Cross   [[image:1652421179500-890.png||height="24" width="27"]] : This interface doesn’t connected.
	332	+* GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
	333	+* Yellow  Tick  [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don't use it for internet connection.
	334	+* RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn't connected.
285	285
286	286	[[image:1652421351382-793.png||height="339" width="765"]]
287	287
...	...	@@ -290,11 +290,13 @@
290	290
291	291	DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
292	292
	343	+(((
293	293	[[image:image-20220513140429-1.png||height="565" width="824"]]
	345	+)))
294	294
295	295	This chapter describes how to use the DLOS8Nto work with
296	296
297		-[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
	349	+TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
298	298
299	299
300	300	== 4.1 Create a gateway in TTN V3 Server ==
...	...	@@ -301,13 +301,16 @@
301	301
302	302	(% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.**
303	303
	356	+(((
304	304	Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page:
	358	+)))
305	305
	360	+(((
306	306	[[image:1652421929753-168.png||height="403" width="739"]]
	362	+)))
307	307
308		-The example gateway id is: a840411e96744154
	364	+The example gateway id is: **a840411e96744154**
309	309
310		-
311	311	(% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
312	312
313	313	[[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
...	...	@@ -314,12 +314,12 @@
314	314
315	315	[[image:1652422127479-258.png||height="346" width="738"]]
316	316
317		-
318	318	(% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
319	319
	374	+(((
320	320	[[image:1652422142236-792.png||height="356" width="737"]]
	376	+)))
321	321
322		-
323	323	(% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address**
324	324
325	325	* Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network
...	...	@@ -339,7 +339,10 @@
339	339
340	340	[[image:1652422479876-297.png||height="398" width="729"]]
341	341
	397	+
	398	+(((
342	342	(% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
	400	+)))
343	343
344	344	After creating the gateway, you can see the gateway info, as below.
345	345
...	...	@@ -348,14 +348,21 @@
348	348
349	349	== 4.2 Configure DLOS8N to connect to TTN v3 ==
350	350
	409	+(((
351	351	You can now configure the DLOS8N to let it connect to TTN network V3.
	411	+)))
352	352
	413	+(((
353	353	Make sure your DLOS8N has a working Internet Connection first.
	415	+)))
354	354
	417	+(((
355	355	Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply**
	419	+)))
356	356
357	357	[[image:1652422624783-580.png||height="327" width="729"]]
358	358
	423	+
359	359	(% style="color:red" %)**Note: **The server address must match the Gateway server address you choose in TTN V3.
360	360
361	361	In the home page, we can see the LoRaWAN connection is ready now.
...	...	@@ -379,32 +379,49 @@
379	379	[[image:1652422763536-750.png||height="514" width="730"]]
380	380
381	381
382		-4.4 Add a LoRaWAN End Device
	447	+== 4.4 Add a LoRaWAN End Device ==
383	383
	449	+(((
384	384	This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site.
	451	+)))
385	385
	453	+(((
386	386	We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar.
	455	+)))
387	387
388	388	[[image:1652422794767-871.png]]
389	389
	459	+(((
390	390	(% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device.
	461	+)))
391	391
	463	+(((
392	392	Three codes are required to define the device in TTN v3:
	465	+)))
393	393
394	394	* DEV EUI - Unique ID code for a particular device.
395	395	* APP EUI - ID code for an Application defined in TTN v3.
396	396	* APP Key - Unique key to secure communications with a particular device.
397	397
	471	+(((
	472	+
	473	+
398	398	A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below.
	475	+)))
399	399
400	400	[[image:1652422840936-838.png]]
401	401
402		-
	479	+(((
403	403	(% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands.  Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.
	481	+)))
404	404
	483	+(((
405	405	For the TTN v3 server, you can use the codes set in the device as in the following example.
	485	+)))
406	406
	487	+(((
407	407	Select **Add Application** to open the screen below.
	489	+)))
408	408
409	409	[[image:1652422946999-255.png||height="356" width="744"]]
410	410
...	...	@@ -414,27 +414,40 @@
414	414
415	415	[[image:1652422975885-591.png||height="359" width="726"]]
416	416
	499	+(((
417	417	Select OTAA activation mode
	501	+)))
418	418
419		-
	503	+(((
420	420	The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3.
	505	+)))
421	421
422	422	[[image:1652422998005-968.png||height="352" width="744"]]
423	423
	509	+
424	424	First, input the End device ID, AppEUI and DevEUI.
425	425
426	426	[[image:1652423022781-339.png||height="365" width="741"]]
427	427
	514	+
428	428	Secondly, choose the corresponding frequency and LoRaWAN class capabilities.
429	429
430	430	[[image:1652423046741-467.png||height="355" width="736"]]
431	431
	519	+
	520	+(((
432	432	Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device.
433	433
	523	+
	524	+)))
434	434
	526	+(((
435	435	(% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
	528	+)))
436	436
	530	+(((
437	437	(% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display.
	532	+)))
438	438
439	439	[[image:1652423277549-324.png||height="273" width="745"]]
440	440
...	...	@@ -452,30 +452,36 @@
452	452
453	453	=== 5.2.1 LoRa ~-~-> LoRa ===
454	454
	550	+(((
455	455	This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well.
	552	+)))
456	456
	554	+(((
457	457	Different DLOS8N hardware version can support different frequency range:
	556	+)))
458	458
459	459	* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
460	460	* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
461	461
	561	+(((
462	462	After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log**
	563	+)))
463	463
464	464	[[image:1652423554776-574.png||height="380" width="740"]]
465	465
466		-Note *: See this instruction for how to customize frequency band:
	567	+Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
467	467
468		-[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
469	469
470		-
471	471	=== 5.2.2 LoRa ~-~-> ABP Decryption ===
472	472
473	473	The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
474	474
475	475	* No internet connection.
476		-* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
	575	+* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
477	477
478		-Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
	577	+(((
	578	+Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
	579	+)))
479	479
480	480	[[image:1652423628833-467.png||height="357" width="755"]]
481	481
...	...	@@ -494,7 +494,7 @@
494	494
495	495	~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
496	496
497		-See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
	598	+**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
498	498
499	499
500	500	=== 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
...	...	@@ -501,14 +501,22 @@
501	501
502	502	[[image:1652428499323-384.png||height="275" width="723"]]
503	503
504		-Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
505	505
	606	+(((
	607	+Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
506	506
	609	+
	610	+)))
	611	+
507	507	=== 5.3.3 LoRaWAN ~-~-> LORIOT ===
508	508
	614	+(((
509	509	Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]]
	616	+)))
510	510
511		-Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
	618	+(((
	619	+Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
	620	+)))
512	512
513	513	[[image:1652428648903-878.png||height="266" width="731"]]
514	514
...	...	@@ -517,9 +517,8 @@
517	517
518	518	If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
519	519
520		-Instruction:
	629	+Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
521	521
522		-[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
523	523
524	524	[[image:1652428705046-212.png||height="417" width="733"]]
525	525
...	...	@@ -537,54 +537,46 @@
537	537
538	538	[[image:1652428861256-300.png||height="354" width="724"]]
539	539
	648	+(((
540	540	**__System Password:__**
	650	+)))
541	541
	652	+(((
542	542	There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface.
	654	+)))
543	543
	656	+(((
544	544	This page can be used to set the password for them.
	658	+)))
545	545
546	546	(((
547		-
	661	+**__Timezone: __**Set device timezone.
548	548	)))
549	549
550		-**__Timezone:__**
551		-
552		-Set device timezone.
553		-
554	554	(((
	665	+**__Port forwarding: __**Enable/Disable the HTTP and SSH access via WAN interface.
	666	+
555	555
556	556	)))
557	557
558		-**__Port forwarding:__**
559		-
560		-Enable/Disable the HTTP and SSH access via WAN interface.
561		-
562		-
563	563	=== 5.5.3 System ~-~-> Network ===
564	564
565	565	[[image:1652429149053-824.png||height="467" width="725"]]
566	566
567		-**__LAN Settings:__**
	674	+(((
	675	+**__LAN Settings:  __**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N's own network.
	676	+)))
568	568
569		-When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network.
570		-
571	571	(((
572		-
	679	+__**WAN Settings: **__Setting for DLOS8N WAN port
573	573	)))
574	574
575		-__**WAN Settings:**__
576		-
577		-Setting for DLOS8N WAN port
578		-
579	579	(((
	683	+__**WiFi Settings:  **__Setting for DLOS8N WiFi IP when use it as WiFi Client
	684	+
580	580
581	581	)))
582	582
583		-__**WiFi Settings:**__
584		-
585		-Setting for DLOS8N WiFi IP when use it as WiFi Client
586		-
587		-
588	588	=== 5.5.4 System ~-~-> WiFi ===
589	589
590	590	DLOS8N WiFi Settings.
...	...	@@ -598,7 +598,7 @@
598	598
599	599	[[image:1652429309615-825.png||height="320" width="732"]]
600	600
601		-(% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
	701	+(% style="color:red" %)Note *: For DLOS8N which doesn't have the cellular module, this page will shows Cellular not detected.
602	602
603	603
604	604	=== 5.5.6 System ~-~-> Network Status ===
...	...	@@ -618,13 +618,13 @@
618	618
619	619	Please see this document for detail:
620	620
	721	+(((
621	621	[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
	723	+)))
622	622
623	623
624		-R-SSH is for remote access device and management, introduction for how to use:
	726	+R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
625	625
626		-[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
627		-
628	628	[[image:1652429624400-864.png||height="432" width="716"]]
629	629
630	630
...	...	@@ -636,20 +636,25 @@
636	636
637	637	( [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]] )
638	638
	739	+
639	639	* **Change Log**: [[Firmware Change Log>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]].
640	640
641	641	( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] )
642	642
643	643
	745	+(((
644	644	The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below.
	747	+)))
645	645
	749	+(((
646	646	(% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade**
	751	+)))
647	647
648	648	[[image:1652429711145-862.png||height="270" width="737"]]
649	649
650		-
651	651	Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade.
652	652
	757	+
653	653	(% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
654	654
655	655	The system will automatically boot into the new firmware after upgrade.
...	...	@@ -656,7 +656,6 @@
656	656
657	657	[[image:1652429962190-224.png||height="358" width="729"]]
658	658
659		-
660	660	(% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console
661	661
662	662	SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run
...	...	@@ -670,6 +670,9 @@
670	670
671	671	[[image:1652430197132-330.png||height="256" width="724"]]
672	672
	777	+(((
	778	+
	779	+)))
673	673
674	674	=== 5.5.10 System ~-~-> Package Maintain ===
675	675
...	...	@@ -682,11 +682,24 @@
682	682
683	683	=== 5.6.1 LogRead ~-~-> LoRa Log ===
684	684
685		-[[image:1652430356784-567.png||height="325" width="730"]]
686	686
687	687	Show the frequency for LoRa Radio and traffics.
688	688
	795	+[[image:image-20220615204306-1.png||height="575" width="733"]]
689	689
	797	+
	798	+Show the IoT Server Connection State and FWD State
	799	+
	800	+[[image:image-20220616083933-1.png||height="556" width="729"]]
	801	+
	802	+DLOS8 can view GPS location in the Logread FWD State
	803	+
	804	+
	805	+Show the Error logs, RxTxJson lorawan packages, and PULL State
	806	+
	807	+[[image:image-20220615205416-6.png||height="442" width="884"]]
	808	+
	809	+
690	690	=== 5.6.2 LogRead ~-~-> System Log ===
691	691
692	692	Show the system log
...	...	@@ -698,7 +698,7 @@
698	698
699	699	== 6.1 More instructions ==
700	700
701		-[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
	821	+[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
702	702
703	703
704	704	= 7. Linux System =
...	...	@@ -705,6 +705,7 @@
705	705
706	706	The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
707	707
	828	+
708	708	== 7.1 SSH Access for Linux console ==
709	709
710	710	User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it.
...	...	@@ -728,13 +728,21 @@
728	728
729	729	== 7.2 Edit and Transfer files ==
730	730
	852	+(((
731	731	The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols.
	854	+)))
732	732
	856	+(((
733	733	In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility.
	858	+)))
734	734
	860	+(((
735	735	After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows.
	862	+)))
736	736
	864	+(((
737	737	Screenshot is as below:
	866	+)))
738	738
739	739	[[image:1652431650755-450.png]]
740	740
...	...	@@ -741,11 +741,17 @@
741	741
742	742	== 7.3 File System ==
743	743
	873	+(((
744	744	The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot.
	875	+)))
745	745
	877	+(((
746	746	The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash.
	879	+)))
747	747
	881	+(((
748	748	You can use an external USB flash memory device to extend the size of flash memory for storage.
	883	+)))
749	749
750	750
751	751	== 7.4 Package maintenance system ==
...	...	@@ -752,9 +752,13 @@
752	752
753	753	DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
754	754
	890	+(((
755	755	Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]])
	892	+)))
756	756
	894	+(((
757	757	**In Linux Console run:**
	896	+)))
758	758
759	759	(((
760	760	(% style="color:green" %)**root@dragino-169d30:~~# opkg update**           (% style="color:black" %)~/~/ to get the latest packages list
...	...	@@ -780,7 +780,7 @@
780	780	)))
781	781
782	782	(((
783		-(% style="background-color:#dcdcdc" %)//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]]
	922	+(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]]
784	784	)))
785	785
786	786	(((
...	...	@@ -788,7 +788,7 @@
788	788	)))
789	789
790	790	(((
791		-(% style="background-color:#dcdcdc" %)//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]]
	930	+(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]]
792	792	)))
793	793
794	794	(((
...	...	@@ -797,121 +797,157 @@
797	797
798	798	(((
799	799	(% style="background-color:#dcdcdc" %)//Configuring iperf.//
	939	+
	940	+
800	800	)))
801	801
802		-== 8. Upgrade Linux Firmware ==
	943	+= 8. Upgrade Linux Firmware =
803	803
804		-== 9. FAQ ==
805	805
	946	+= 9. FAQ =
	947	+
806	806	== 9.1 How can I configure for a customized frequency band? ==
807	807
808		-See below link for how to customize frequency band:
	950	+(((
	951	+See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
	952	+)))
809	809
810		-[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
	954	+(((
	955	+
	956	+)))
811	811
812	812	== 9.2 Can I connect DLOS8N to LORIOT? ==
813	813
814		-Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
	960	+Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
815	815
	962	+
816	816	== 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
817	817
	965	+(((
818	818	Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
	967	+)))
819	819
	969	+(((
820	820	The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]]
	971	+)))
821	821
	973	+
822	822	== 9.4 Can I use 868Mhz version for 915Mhz bands? ==
823	823
824	824	It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation.
825	825
826		-== 10. Trouble Shooting ==
827	827
	979	+= 10. Trouble Shooting =
	980	+
828	828	== 10.1 I get kernel error when install new package, how to fix? ==
829	829
830	830	In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID:
831	831
832		-root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
	985	+(% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
833	833
834		-Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
	987	+(% style="background-color:yellow" %)Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
835	835
836		-Collected errors:
	989	+(% style="background-color:yellow" %)Collected errors:
837	837
838		-~* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x:
	991	+(% style="background-color:yellow" %)* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x:
839	839
840		-*      kernel (= 3.10.49-1-4917516478a753314254643facdf360a) *
	993	+(% style="background-color:yellow" %)*      kernel (= 3.10.49-1-4917516478a753314254643facdf360a) *
841	841
842		- ~* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
	995	+ (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
843	843
844		-
	997	+(((
845	845	In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same.
	999	+)))
846	846
847		-Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
	1001	+(% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
848	848
	1003	+
849	849	== 10.2 How to recover the DLOS8N if the firmware crashes ==
850	850
851		-Please follow this instruction to recover your gateway:
	1006	+(((
	1007	+Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
	1008	+)))
852	852
853		-[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
	1010	+(((
	1011	+
	1012	+)))
854	854
855	855	== 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
856	856
857		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image067.png]]
	1016	+[[image:1652435238615-272.png||height="247" width="727"]]
858	858
	1018	+(((
859	859	The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
	1020	+)))
860	860
861		-(Note: fallback IP can be disabled in the WAN and DHCP page)
	1022	+(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
862	862
863	863
	1025	+(((
864	864	Steps to connect via fall back IP:
	1027	+)))
865	865
866		-1. Connect PC’s Ethernet port to DLOS8N’s WAN port
867		-1. Configure PC’s Ethernet port has
868		-IP: 172.31.255.253 and
869		-Netmask: 255.255.255.252
	1029	+(((
	1030	+~1. Connect PC's Ethernet port to DLOS8N's WAN port
	1031	+)))
870	870
	1033	+(((
	1034	+2. Configure PC's Ethernet port has IP: 172.31.255.253 and Netmask: 255.255.255.252
	1035	+)))
	1036	+
	1037	+(((
871	871	As below photo:
	1039	+)))
872	872
873		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image068.jpg]]
	1041	+[[image:1652435256286-879.png]]
874	874
875		-1. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.
	1043	+3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.
876	876
877	877	Please note the latest firmware uses port 8000 for http and 2222 for ssh access.
878	878
	1047	+
879	879	= 11. Order Info =
880	880
881		-**//PART: DLOS8N-XXX-YYY//:**
	1050	+(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: **
882	882
883		-**//XXX: Frequency Band//**
	1052	+(% style="color:#4f81bd" %) **//XXX: Frequency Band//**
884	884
885		-* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
886		-* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
	1054	+* (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
	1055	+* (% style="color:red" %)** 915**(% style="color:black" %):  valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
887	887
888		-**//YYY: 4G Cellular Option//**
	1057	+(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//**
889	889
890		-* **E**: EMEA, Korea, Thailand, India.
891		-* **A**: North America/ Rogers/AT&T/T-Mobile.
892		-* **AU**: Latin America, New Zeland, Taiwan
893		-* **J**: Japan, DOCOMO/SoftBank/ KDDI
	1059	+* (% style="color:red" %)** E**(% style="color:black" %):  EMEA, Korea, Thailand, India.
	1060	+* (% style="color:red" %)** A**(% style="color:black" %):  North America/ Rogers/AT&T/T-Mobile.
	1061	+* (% style="color:red" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan
	1062	+* (% style="color:red" %)** J**(% style="color:black" %):  Japan, DOCOMO/SoftBank/ KDDI
894	894
895	895	More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
896	896
	1066	+
	1067	+
897	897	= 12. Packing Info =
898	898
	1070	+(((
899	899	**Package Includes**:
	1072	+)))
900	900
901	901	* DLOS8N LoRaWAN Gateway x 1
902	902	* Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered
903	903	* Packaging with environmental protection paper box
904	904
	1078	+(((
905	905	**Dimension and weight**:
	1080	+)))
906	906
907		-* Device Size: 12 x 12 x 3 cm
908		-* Weight: 187g
909		-* Package Size: 14.5 x 13.5 x 6 cm
910		-* Weight: 300g
	1082	+* Device Size: 26 x 9 x 8.5 cm
	1083	+* Weight: 450g
	1084	+* Package Size: 49 x 19.5 x x 19Package Size: 4912 cm
	1085	+* Weight: 2.5kg
911	911
912	912	= 13. Support =
913	913
914		-* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
	1089	+* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
915	915	* Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
916	916	Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
917	917	* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]

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