Last modified by Kilight Cao on 2024/09/21 09:44
<
From version < 71.6 >
edited by Xiaoling
on 2022/05/13 17:18
To version < 78.3 >
edited by Xiaoling
on 2022/05/13 18:18
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Summary

Details

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Content
... ... @@ -1,7 +1,7 @@
1 1  
2 2  
3 3  (% style="text-align:center" %)
4 -[[image:1652409757234-446.png]]
4 +[[image:1652409757234-446.png||height="399" width="399"]]
5 5  
6 6  
7 7  
... ... @@ -8,7 +8,7 @@
8 8  **DLOS8N Outdoor LoRaWAN Gateway User Manual**
9 9  
10 10  
11 -Table of Contents
11 +**Table of Contents：**
12 12  
13 13  {{toc/}}
14 14  
... ... @@ -19,15 +19,25 @@
19 19  
20 20  == 1.1 What is the DLOS8N ==
21 21  
22 +(((
22 22  The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
24 +)))
23 23  
26 +(((
24 24  DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.
28 +)))
25 25  
30 +(((
26 26  DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
32 +)))
27 27  
34 +(((
28 28  DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
36 +)))
29 29  
38 +(((
30 30  DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
40 +)))
31 31  
32 32  [[image:1652411526195-923.png]]
33 33  
... ... @@ -36,7 +36,9 @@
36 36  
37 37  **Hardware System:**
38 38  
49 +(((
39 39   Linux Part:
51 +)))
40 40  
41 41  * 400Mhz ar9331 processor
42 42  * 64MB RAM
... ... @@ -117,7 +117,7 @@
117 117  
118 118  == 1.4 Hardware System Structure ==
119 119  
120 -[[image:1652411641871-482.png||height="425" width="732"]]
132 +[[image:1652411641871-482.png||height="416" width="716"]]
121 121  
122 122  
123 123  == 1.5 DLOS8N Applications ==
... ... @@ -172,7 +172,9 @@
172 172  
173 173  (% style="background-color:#ffffcc" %)dragino+dragino
174 174  
187 +(((
175 175  User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1
189 +)))
176 176  
177 177  
178 178  === 2.1.2 Connect via Ethernet with DHCP IP from router ===
... ... @@ -180,7 +180,9 @@
180 180  [[image:1652414114583-532.png]]
181 181  
182 182  
197 +(((
183 183  Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
199 +)))
184 184  
185 185  
186 186  === 2.1.3 Connect via WiFi with DHCP IP from router ===
... ... @@ -244,12 +244,15 @@
244 244  
245 245  In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
246 246  
263 +(((
247 247  The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
265 +)))
248 248  
249 249  [[image:1652420327792-211.png]]
250 250  
251 -
269 +(((
252 252  In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
271 +)))
253 253  
254 254  
255 255  == 3.4 Access the Internet via Cellular ==
... ... @@ -256,19 +256,23 @@
256 256  
257 257  If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up.
258 258  
259 -
278 +(((
260 260  First, release the four screws of DLOS8N, pull out PCB and install SIM card as below:
280 +)))
261 261  
262 262  [[image:1652420606018-181.png]]
263 263  
264 264  
265 -[[image:1652420718132-929.png||height="450" width="766"]]
285 +[[image:1652420718132-929.png||height="427" width="727"]]
266 266  
267 -
287 +(((
268 268  The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular**
289 +)))
269 269  
270 270  
292 +(((
271 271  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
294 +)))
272 272  
273 273  [[image:1652421032117-341.png||height="329" width="752"]]
274 274  
... ... @@ -279,9 +279,9 @@
279 279  
280 280  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
281 281  
282 -* GREEN Tick ​​​​[[image:1652421151598-130.png||height="23" width="24"]] : This interface has Internet connection.
283 -* Yellow Tick  [[image:1652421168047-470.png||height="22" width="21"]] : This interface has IP address but don’t use it for internet connection.
284 -* RED Cross   [[image:1652421179500-890.png||height="24" width="27"]] : This interface doesn’t connected.
305 +* GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
306 +* Yellow Tick   [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.
307 +* RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn’t connected.
285 285  
286 286  [[image:1652421351382-793.png||height="339" width="765"]]
287 287  
... ... @@ -296,12 +296,13 @@
296 296  
297 297  [[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
298 298  
299 -
300 300  == 4.1 Create a gateway in TTN V3 Server ==
301 301  
302 302  (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.**
303 303  
326 +(((
304 304  Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page:
328 +)))
305 305  
306 306  [[image:1652421929753-168.png||height="403" width="739"]]
307 307  
... ... @@ -379,32 +379,56 @@
379 379   [[image:1652422763536-750.png||height="514" width="730"]]
380 380  
381 381  
382 -4.4 Add a LoRaWAN End Device
406 +== 4.4 Add a LoRaWAN End Device ==
383 383  
408 +(((
384 384  This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site.
410 +)))
385 385  
412 +(((
386 386  We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar.
414 +)))
387 387  
388 388  [[image:1652422794767-871.png]]
389 389  
418 +(((
390 390  (% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device.
420 +)))
391 391  
422 +(((
392 392  Three codes are required to define the device in TTN v3:
424 +)))
393 393  
394 394  * DEV EUI - Unique ID code for a particular device.
395 395  * APP EUI - ID code for an Application defined in TTN v3.
396 396  * APP Key - Unique key to secure communications with a particular device.
397 397  
430 +(((
398 398  A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below.
432 +)))
399 399  
400 400  [[image:1652422840936-838.png]]
401 401  
402 402  
437 +(((
403 403  (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands.  Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.
439 +)))
404 404  
441 +(((
442 +
443 +)))
444 +
445 +(((
405 405  For the TTN v3 server, you can use the codes set in the device as in the following example.
447 +)))
406 406  
449 +(((
450 +
451 +)))
452 +
453 +(((
407 407  Select **Add Application** to open the screen below.
455 +)))
408 408  
409 409  [[image:1652422946999-255.png||height="356" width="744"]]
410 410  
... ... @@ -414,10 +414,14 @@
414 414  
415 415  [[image:1652422975885-591.png||height="359" width="726"]]
416 416  
465 +(((
417 417  Select OTAA activation mode
467 +)))
418 418  
419 419  
470 +(((
420 420  The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3.
472 +)))
421 421  
422 422  [[image:1652422998005-968.png||height="352" width="744"]]
423 423  
... ... @@ -429,12 +429,18 @@
429 429  
430 430  [[image:1652423046741-467.png||height="355" width="736"]]
431 431  
484 +(((
432 432  Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device.
486 +)))
433 433  
434 434  
489 +(((
435 435  (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
491 +)))
436 436  
493 +(((
437 437  (% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display.
495 +)))
438 438  
439 439  [[image:1652423277549-324.png||height="273" width="745"]]
440 440  
... ... @@ -647,7 +647,6 @@
647 647  
648 648  [[image:1652429711145-862.png||height="270" width="737"]]
649 649  
650 -
651 651  Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade.
652 652  
653 653  (% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
... ... @@ -670,6 +670,9 @@
670 670  
671 671  [[image:1652430197132-330.png||height="256" width="724"]]
672 672  
730 +(((
731 +
732 +)))
673 673  
674 674  === 5.5.10 System ~-~-> Package Maintain ===
675 675  
... ... @@ -677,6 +677,9 @@
677 677  
678 678  Place to show what package has installed and possible to upgrade packages.
679 679  
740 +(((
741 +
742 +)))
680 680  
681 681  == 5.6 LogRead ==
682 682  
... ... @@ -686,6 +686,9 @@
686 686  
687 687  Show the frequency for LoRa Radio and traffics.
688 688  
752 +(((
753 +
754 +)))
689 689  
690 690  === 5.6.2 LogRead ~-~-> System Log ===
691 691  
... ... @@ -700,6 +700,9 @@
700 700  
701 701  [[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
702 702  
769 +(((
770 +
771 +)))
703 703  
704 704  = 7. Linux System =
705 705  
... ... @@ -757,7 +757,7 @@
757 757  **In Linux Console run:**
758 758  
759 759  (((
760 -(% style="color:green" %)**root@dragino-169d30:~~# opkg update**  (% style="color:black" %)~/~/ to get the latest packages list
829 +(% style="color:green" %)**root@dragino-169d30:~~# opkg update**           (% style="color:black" %)~/~/ to get the latest packages list
761 761  )))
762 762  
763 763  (((
... ... @@ -772,36 +772,38 @@
772 772  
773 773  
774 774  (((
775 -//(% style="background-color:grey" %)root@dragino-169d30:/etc/opkg# opkg install iperf//
844 +(% style="background-color:#dcdcdc" %)//root@dragino-169d30:/etc/opkg# opkg install iperf//
776 776  )))
777 777  
778 778  (((
779 -//(% style="background-color:grey" %)Installing iperf (2.0.12-1) to root…//
848 +(% style="background-color:#dcdcdc" %)//Installing iperf (2.0.12-1) to root…//
780 780  )))
781 781  
782 782  (((
783 -//(% style="background-color:grey" %)Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]]
852 +(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]]
784 784  )))
785 785  
786 786  (((
787 -//(% style="background-color:grey" %)Installing uclibcxx (0.2.4-3) to root…//
856 +(% style="background-color:#dcdcdc" %)//Installing uclibcxx (0.2.4-3) to root…//
788 788  )))
789 789  
790 790  (((
791 -//(% style="background-color:grey" %)Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]]
860 +(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]]
792 792  )))
793 793  
794 794  (((
795 -//(% style="background-color:grey" %)Configuring uclibcxx.//
864 +(% style="background-color:#dcdcdc" %)//Configuring uclibcxx.//
796 796  )))
797 797  
798 798  (((
799 -//(% style="background-color:grey" %)Configuring iperf.//
868 +(% style="background-color:#dcdcdc" %)//Configuring iperf.//
800 800  )))
801 801  
802 -== 8. Upgrade Linux Firmware ==
871 += 8. Upgrade Linux Firmware =
803 803  
804 -== 9. FAQ ==
873 +
874 += 9. FAQ =
875 +
805 805  == 9.1 How can I configure for a customized frequency band? ==
806 806  
807 807  See below link for how to customize frequency band:
... ... @@ -808,10 +808,12 @@
808 808  
809 809  [[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
810 810  
882 +
811 811  == 9.2 Can I connect DLOS8N to LORIOT? ==
812 812  
813 813  Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
814 814  
887 +
815 815  == 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
816 816  
817 817  Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
... ... @@ -818,32 +818,35 @@
818 818  
819 819  The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]]
820 820  
894 +
821 821  == 9.4 Can I use 868Mhz version for 915Mhz bands? ==
822 822  
823 823  It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation.
824 824  
825 -== 10. Trouble Shooting ==
899 +
900 += 10. Trouble Shooting =
901 +
826 826  == 10.1 I get kernel error when install new package, how to fix? ==
827 827  
828 828  In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID:
829 829  
830 -root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
906 +(% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
831 831  
832 -Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
908 +(% style="background-color:yellow" %)Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
833 833  
834 -Collected errors:
910 +(% style="background-color:yellow" %)Collected errors:
835 835  
836 -~* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x:
912 +(% style="background-color:yellow" %)* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x:
837 837  
838 -*      kernel (= 3.10.49-1-4917516478a753314254643facdf360a) *
914 +(% style="background-color:yellow" %)*      kernel (= 3.10.49-1-4917516478a753314254643facdf360a) *
839 839  
840 - ~* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
916 + (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
841 841  
842 -
843 843  In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same.
844 844  
845 -Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
920 +(% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
846 846  
922 +
847 847  == 10.2 How to recover the DLOS8N if the firmware crashes ==
848 848  
849 849  Please follow this instruction to recover your gateway:
... ... @@ -850,50 +850,54 @@
850 850  
851 851  [[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
852 852  
929 +
853 853  == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
854 854  
855 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image067.png]]
932 +[[image:1652435238615-272.png||height="247" width="727"]]
856 856  
857 857  The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
858 858  
859 -(Note: fallback IP can be disabled in the WAN and DHCP page)
936 +(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
860 860  
861 861  
862 862  Steps to connect via fall back IP:
863 863  
864 -1. Connect PC’s Ethernet port to DLOS8N’s WAN port
865 -1. Configure PC’s Ethernet port has
866 -IP: 172.31.255.253 and
867 -Netmask: 255.255.255.252
941 +~1. Connect PC’s Ethernet port to DLOS8N’s WAN port
868 868  
943 +2. Configure PC’s Ethernet port has
944 + IP: 172.31.255.253 and
945 + Netmask: 255.255.255.252
946 +
869 869  As below photo:
870 870  
871 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image068.jpg]]
949 +[[image:1652435256286-879.png]]
872 872  
873 -1. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.
951 +3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.
874 874  
875 875  Please note the latest firmware uses port 8000 for http and 2222 for ssh access.
876 876  
877 -== 11. Order Info ==
878 878  
879 -**//PART: DLOS8N-XXX-YYY//:**
956 += 11. Order Info =
880 880  
881 -**//XXX: Frequency Band//**
958 +(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: **
882 882  
883 -* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
884 -* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
960 +(% style="color:#4f81bd" %) **//XXX: Frequency Band//**
885 885  
886 -**//YYY: 4G Cellular Option//**
962 +* (% style="color:#4f81bd" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
963 +* (% style="color:#4f81bd" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
887 887  
888 -* **E**: EMEA, Korea, Thailand, India.
889 -* **A**: North America/ Rogers/AT&T/T-Mobile.
890 -* **AU**: Latin America, New Zeland, Taiwan
891 -* **J**: Japan, DOCOMO/SoftBank/ KDDI
965 +(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//**
892 892  
967 +* (% style="color:#4f81bd" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India.
968 +* (% style="color:#4f81bd" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile.
969 +* (% style="color:#4f81bd" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan
970 +* (% style="color:#4f81bd" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI
971 +
893 893  More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
894 894  
895 -== 12. Packing Info ==
896 896  
975 += 12. Packing Info =
976 +
897 897  **Package Includes**:
898 898  
899 899  * DLOS8N LoRaWAN Gateway x 1
... ... @@ -906,12 +906,11 @@
906 906  * Weight: 187g
907 907  * Package Size: 14.5 x 13.5 x 6 cm
908 908  * Weight: 300g
989 +*
909 909  
910 -== 13. Support ==
991 += 13. Support =
911 911  
912 912  * Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
913 913  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
914 914  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
915 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:
916 -
917 -[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
996 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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