Changes for page DLOS8N - Outdoor LoRaWAN Gateway User Manual
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... ... @@ -1,1 +1,1 @@ 1 -DLOS8N 1 +DLOS8N Outdoor LoRaWAN Gateway - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. Xiaoling1 +XWiki.Kilight - Content
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... ... @@ -1,7 +3,5 @@ 1 - 2 - 3 3 (% style="text-align:center" %) 4 -[[image:1652409757234-446.png]] 2 +[[image:1652409757234-446.png||height="399" width="399"]] 5 5 6 6 7 7 ... ... @@ -8,35 +8,57 @@ 8 8 **DLOS8N Outdoor LoRaWAN Gateway User Manual** 9 9 10 10 11 -Table of Contents 9 +**Table of Contents:** 12 12 13 13 {{toc/}} 14 14 15 15 14 +(% style="color:#4f81bd" %)**Document Version: 1.0.1** 16 16 16 +(% style="color:#4f81bd" %)Firmware Version: lgw~-~-build-v5.4.1655274924-20220615-1437 17 17 18 +(% border="1" style="width:770.222px" %) 19 +|=(% style="width: 98px;" %)**Version**|=(% style="width: 553px;" %)**Description**|=(% style="width: 115px;" %)**Date** 20 +|(% style="width:98px" %)1.0|(% style="width:553px" %)Release|(% style="width:115px" %)2022-Apr-9 21 +|(% style="width:98px" %)1.0.1|(% style="width:553px" %)Add the information displayed on the LogRead page|(% style="width:115px" %)2022-June-15 22 +|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %) 23 +|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %) 24 +|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %) 25 +|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %) 26 + 18 18 = 1. Introduction = 19 19 20 20 == 1.1 What is the DLOS8N == 21 21 22 -The DLOS8N is (% class="mark" %)an open source outdoor LoRaWAN Gateway(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 31 +((( 32 +The DLOS8N is an** (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway(%%)**(% style="color:#4f81bd" %). (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 33 +))) 23 23 24 -DLOS8N (% class="mark" %)supports Semtech packet forwarder(%%) and (% class="mark" %)LoRaWAN Station connection(%%), it is fully compatible with LoRaWAN protocol. DLOS8N includes a(% class="mark" %) SX1302 LoRaWAN concentrator(%%). 35 +((( 36 +DLOS8N supports (% style="color:#4f81bd" %)**Semtech packet forwarder** (% style="color:black" %)and (% style="color:#4f81bd" %)**LoRaWAN Station connection**, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator.** 37 +))) 25 25 26 -DLOS8N has (% class="mark" %)pre-configured standard LoRaWAN frequency bands(%%) to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network. 39 +((( 40 +DLOS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands** (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network. 41 +))) 27 27 43 +((( 28 28 DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service. 45 +))) 29 29 30 -DLOS8N supports (% class="mark" %)auto-provision(%%) for mass deployment and long term maintain. System intergrator can easily change the settings. 47 +((( 48 +DLOS8N supports (% style="color:#4f81bd" %)**auto-provision** (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings. 49 +))) 31 31 32 -[[image:1652411526195-923.png]] 51 +[[image:1652411526195-923.png||height="494" width="731"]] 33 33 34 - 35 35 == 1.2 Specifications == 36 36 37 37 **Hardware System:** 38 38 57 +((( 39 39 Linux Part: 59 +))) 40 40 41 41 * 400Mhz ar9331 processor 42 42 * 64MB RAM ... ... @@ -117,14 +117,12 @@ 117 117 118 118 == 1.4 Hardware System Structure == 119 119 120 -[[image:1652411641871-482.png||height="4 25" width="732"]]140 +[[image:1652411641871-482.png||height="416" width="716"]] 121 121 122 - 123 123 == 1.5 DLOS8N Applications == 124 124 125 125 [[image:1652411671209-920.png||height="618" width="650"]] 126 126 127 - 128 128 == 1.6 LED Indicators == 129 129 130 130 [[image:1652411720670-489.png]] ... ... @@ -147,7 +147,6 @@ 147 147 ))) 148 148 ))) 149 149 150 - 151 151 == 1.7 WiFi Direction == 152 152 153 153 DLOS8N use directional WiFi Antenna. The best direction is as below: ... ... @@ -154,7 +154,6 @@ 154 154 155 155 [[image:1652412859663-161.png||height="341" width="333"]] 156 156 157 - 158 158 = 2. Access and Configure DLOS8N = 159 159 160 160 The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port. ... ... @@ -165,7 +165,6 @@ 165 165 166 166 [[image:1652412985720-934.png]] 167 167 168 - 169 169 At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: 170 170 171 171 [[image:1652413127647-377.png]] ... ... @@ -172,17 +172,19 @@ 172 172 173 173 (% style="background-color:#ffffcc" %)dragino+dragino 174 174 190 +((( 175 175 User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1 192 +))) 176 176 177 - 178 178 === 2.1.2 Connect via Ethernet with DHCP IP from router === 179 179 180 180 [[image:1652414114583-532.png]] 181 181 182 182 199 +((( 183 183 Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect. 201 +))) 184 184 185 - 186 186 === 2.1.3 Connect via WiFi with DHCP IP from router === 187 187 188 188 [[image:1652414137639-956.png]] ... ... @@ -190,12 +190,10 @@ 190 190 191 191 If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N. 192 192 193 - 194 194 === 2.1.4 Connect via Ethernet with fall back ip === 195 195 196 196 The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure. 197 197 198 - 199 199 == 2.2 Access Configure Web UI == 200 200 201 201 **Web Interface** ... ... @@ -219,9 +219,6 @@ 219 219 220 220 [[image:1652414287022-223.png]] 221 221 222 - 223 - 224 - 225 225 = 3. Typical Network Setup = 226 226 227 227 == 3.1 Overview == ... ... @@ -239,75 +239,85 @@ 239 239 240 240 [[image:1652420169255-959.png]] 241 241 242 - 243 243 == 3.3 Access the Internet as a WiFi Client == 244 244 245 245 In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi. 246 246 258 +((( 247 247 The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings** 260 +))) 248 248 249 249 [[image:1652420327792-211.png]] 250 250 251 - 264 +((( 252 252 In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect. 266 +))) 253 253 254 - 255 255 == 3.4 Access the Internet via Cellular == 256 256 257 257 If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up. 258 258 259 - 272 +((( 260 260 First, release the four screws of DLOS8N, pull out PCB and install SIM card as below: 274 +))) 261 261 262 262 [[image:1652420606018-181.png]] 263 263 264 264 265 -[[image:1652420718132-929.png||height="450" width="766"]] 279 +((( 280 +[[image:1652420718132-929.png||height="427" width="727"]] 281 +))) 266 266 267 - 283 +((( 268 268 The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular** 285 +))) 269 269 270 - 287 +((( 271 271 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 289 +))) 272 272 291 +((( 273 273 [[image:1652421032117-341.png||height="329" width="752"]] 293 +))) 274 274 275 275 (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 276 276 277 - 278 278 == 3.5 Check Internet connection == 279 279 280 280 In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection. 281 281 282 -* GREEN Tick [[image:16524 21151598-130.png||height="23" width="24"]]283 -* Yellow Tick [[image:16524 21168047-470.png||height="22" width="21"]]284 -* RED Cross [[image:16524 21179500-890.png||height="24" width="27"]]301 +* GREEN Tick [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection. 302 +* Yellow Tick [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection. 303 +* RED Cross [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn’t connected. 285 285 286 286 [[image:1652421351382-793.png||height="339" width="765"]] 287 287 288 - 289 289 = 4. Example: Configure as a LoRaWAN gateway = 290 290 291 291 DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below. 292 292 311 +((( 293 293 [[image:image-20220513140429-1.png||height="565" width="824"]] 313 +))) 294 294 295 295 This chapter describes how to use the DLOS8Nto work with 296 296 297 - [[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]]v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])317 +TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 298 298 299 - 300 300 == 4.1 Create a gateway in TTN V3 Server == 301 301 302 302 (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.** 303 303 323 +((( 304 304 Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page: 325 +))) 305 305 327 +((( 306 306 [[image:1652421929753-168.png||height="403" width="739"]] 329 +))) 307 307 308 -The example gateway id is: a840411e96744154 331 +The example gateway id is: **a840411e96744154** 309 309 310 - 311 311 (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server** 312 312 313 313 [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]] ... ... @@ -314,12 +314,12 @@ 314 314 315 315 [[image:1652422127479-258.png||height="346" width="738"]] 316 316 317 - 318 318 (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker** 319 319 341 +((( 320 320 [[image:1652422142236-792.png||height="356" width="737"]] 343 +))) 321 321 322 - 323 323 (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address** 324 324 325 325 * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network ... ... @@ -339,20 +339,27 @@ 339 339 340 340 [[image:1652422479876-297.png||height="398" width="729"]] 341 341 364 +((( 342 342 (% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network. 366 +))) 343 343 344 344 After creating the gateway, you can see the gateway info, as below. 345 345 346 346 [[image:1652422509034-682.png||height="299" width="739"]] 347 347 348 - 349 349 == 4.2 Configure DLOS8N to connect to TTN v3 == 350 350 374 +((( 351 351 You can now configure the DLOS8N to let it connect to TTN network V3. 376 +))) 352 352 378 +((( 353 353 Make sure your DLOS8N has a working Internet Connection first. 380 +))) 354 354 382 +((( 355 355 Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply** 384 +))) 356 356 357 357 [[image:1652422624783-580.png||height="327" width="729"]] 358 358 ... ... @@ -366,7 +366,6 @@ 366 366 367 367 [[image:1652422703020-955.png||height="343" width="730"]] 368 368 369 - 370 370 == 4.3 Configure frequency == 371 371 372 372 We also need to set the frequency plan in DLOS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor. ... ... @@ -378,33 +378,47 @@ 378 378 379 379 [[image:1652422763536-750.png||height="514" width="730"]] 380 380 409 +== 4.4 Add a LoRaWAN End Device == 381 381 382 -4.4 Add a LoRaWAN End Device 383 - 411 +((( 384 384 This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site. 413 +))) 385 385 415 +((( 386 386 We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar. 417 +))) 387 387 388 388 [[image:1652422794767-871.png]] 389 389 421 +((( 390 390 (% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device. 423 +))) 391 391 425 +((( 392 392 Three codes are required to define the device in TTN v3: 427 +))) 393 393 394 394 * DEV EUI - Unique ID code for a particular device. 395 395 * APP EUI - ID code for an Application defined in TTN v3. 396 396 * APP Key - Unique key to secure communications with a particular device. 397 397 433 +((( 398 398 A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below. 435 +))) 399 399 400 400 [[image:1652422840936-838.png]] 401 401 402 - 439 +((( 403 403 (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands. Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server. 441 +))) 404 404 443 +((( 405 405 For the TTN v3 server, you can use the codes set in the device as in the following example. 445 +))) 406 406 447 +((( 407 407 Select **Add Application** to open the screen below. 449 +))) 408 408 409 409 [[image:1652422946999-255.png||height="356" width="744"]] 410 410 ... ... @@ -414,10 +414,13 @@ 414 414 415 415 [[image:1652422975885-591.png||height="359" width="726"]] 416 416 459 +((( 417 417 Select OTAA activation mode 461 +))) 418 418 419 - 463 +((( 420 420 The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3. 465 +))) 421 421 422 422 [[image:1652422998005-968.png||height="352" width="744"]] 423 423 ... ... @@ -429,16 +429,20 @@ 429 429 430 430 [[image:1652423046741-467.png||height="355" width="736"]] 431 431 477 +((( 432 432 Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device. 479 +))) 433 433 434 - 481 +((( 435 435 (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel. 483 +))) 436 436 485 +((( 437 437 (% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display. 487 +))) 438 438 439 439 [[image:1652423277549-324.png||height="273" width="745"]] 440 440 441 - 442 442 = 5. Web Configure Pages = 443 443 444 444 == 5.1 Home == ... ... @@ -447,39 +447,43 @@ 447 447 448 448 [[image:1652423418568-752.png||height="329" width="724"]] 449 449 450 - 451 451 == 5.2 LoRa Settings == 452 452 453 453 === 5.2.1 LoRa ~-~-> LoRa === 454 454 503 +((( 455 455 This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well. 505 +))) 456 456 507 +((( 457 457 Different DLOS8N hardware version can support different frequency range: 509 +))) 458 458 459 459 * **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 460 460 * **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 461 461 514 +((( 462 462 After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log** 516 +))) 463 463 464 464 [[image:1652423554776-574.png||height="380" width="740"]] 465 465 466 -Note *: See this instruction for how to customize frequency band: 520 +Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 467 467 468 -[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 469 469 470 - 471 471 === 5.2.2 LoRa ~-~-> ABP Decryption === 472 472 473 473 The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as: 474 474 475 475 * No internet connection. 476 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>> http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).528 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]). 477 477 478 -Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]] 530 +((( 531 +Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]** 532 +))) 479 479 480 480 [[image:1652423628833-467.png||height="357" width="755"]] 481 481 482 - 483 483 == 5.3 LoRaWAN Settings == 484 484 485 485 === 5.3.1 LoRaWAN ~-~-> LoRaWAN === ... ... @@ -494,36 +494,37 @@ 494 494 495 495 ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here: 496 496 497 -See http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]550 +**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]** 498 498 499 - 500 500 === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 501 501 502 502 [[image:1652428499323-384.png||height="275" width="723"]] 503 503 504 -Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]] 556 +((( 557 +Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].** 558 +))) 505 505 506 - 507 507 === 5.3.3 LoRaWAN ~-~-> LORIOT === 508 508 562 +((( 509 509 Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]] 564 +))) 510 510 511 -Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]] 566 +((( 567 +Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]** 568 +))) 512 512 513 513 [[image:1652428648903-878.png||height="266" width="731"]] 514 514 515 - 516 516 == 5.4 MQTT Settings == 517 517 518 518 If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker, 519 519 520 -Instruction: 576 +Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]** 521 521 522 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]] 523 523 524 524 [[image:1652428705046-212.png||height="417" width="733"]] 525 525 526 - 527 527 == 5.5 System == 528 528 529 529 === 5.5.1 System ~-~-> System Overview === ... ... @@ -532,59 +532,48 @@ 532 532 533 533 [[image:1652428773760-580.png||height="408" width="728"]] 534 534 535 - 536 536 === 5.5.2 System ~-~-> General ( login settings) === 537 537 538 538 [[image:1652428861256-300.png||height="354" width="724"]] 539 539 593 +((( 540 540 **__System Password:__** 595 +))) 541 541 597 +((( 542 542 There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface. 599 +))) 543 543 601 +((( 544 544 This page can be used to set the password for them. 603 +))) 545 545 546 546 ((( 547 - 606 +**__Timezone:__**Set device timezone. 548 548 ))) 549 549 550 -**__Timezone:__** 551 - 552 -Set device timezone. 553 - 554 554 ((( 555 - 610 +**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface. 556 556 ))) 557 557 558 -**__Port forwarding:__** 559 - 560 -Enable/Disable the HTTP and SSH access via WAN interface. 561 - 562 - 563 563 === 5.5.3 System ~-~-> Network === 564 564 565 565 [[image:1652429149053-824.png||height="467" width="725"]] 566 566 567 -**__LAN Settings:__** 617 +((( 618 +**__LAN Settings:__**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network. 619 +))) 568 568 569 -When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network. 570 - 571 571 ((( 572 - 622 +__**WAN Settings:**__Setting for DLOS8N WAN port 573 573 ))) 574 574 575 -__**WAN Settings:**__ 576 - 577 -Setting for DLOS8N WAN port 578 - 579 579 ((( 626 +__**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client 627 + 580 580 581 581 ))) 582 582 583 -__**WiFi Settings:**__ 584 - 585 -Setting for DLOS8N WiFi IP when use it as WiFi Client 586 - 587 - 588 588 === 5.5.4 System ~-~-> WiFi === 589 589 590 590 DLOS8N WiFi Settings. ... ... @@ -591,7 +591,6 @@ 591 591 592 592 [[image:1652429430767-921.png||height="367" width="723"]] 593 593 594 - 595 595 === 5.5.5 System ~-~-> Cellular === 596 596 597 597 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. ... ... @@ -600,12 +600,10 @@ 600 600 601 601 (% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 602 602 603 - 604 604 === 5.5.6 System ~-~-> Network Status === 605 605 606 606 [[image:1652429486609-208.png||height="415" width="728"]] 607 607 608 - 609 609 === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision === 610 610 611 611 Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: ... ... @@ -618,13 +618,13 @@ 618 618 619 619 Please see this document for detail: 620 620 661 +((( 621 621 [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]] 663 +))) 622 622 623 623 624 -R-SSH is for remote access device and management, introduction for how to use: 666 +R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]** 625 625 626 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]] 627 - 628 628 [[image:1652429624400-864.png||height="432" width="716"]] 629 629 630 630 ... ... @@ -640,14 +640,16 @@ 640 640 641 641 ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] ) 642 642 643 - 683 +((( 644 644 The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below. 685 +))) 645 645 687 +((( 646 646 (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade** 689 +))) 647 647 648 648 [[image:1652429711145-862.png||height="270" width="737"]] 649 649 650 - 651 651 Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade. 652 652 653 653 (% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. ... ... @@ -656,7 +656,6 @@ 656 656 657 657 [[image:1652429962190-224.png||height="358" width="729"]] 658 658 659 - 660 660 (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console 661 661 662 662 SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run ... ... @@ -665,11 +665,13 @@ 665 665 666 666 (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size. 667 667 668 - 669 669 === 5.5.9 System ~-~-> Reboot/Reset === 670 670 671 671 [[image:1652430197132-330.png||height="256" width="724"]] 672 672 713 +((( 714 + 715 +))) 673 673 674 674 === 5.5.10 System ~-~-> Package Maintain === 675 675 ... ... @@ -677,7 +677,6 @@ 677 677 678 678 Place to show what package has installed and possible to upgrade packages. 679 679 680 - 681 681 == 5.6 LogRead == 682 682 683 683 === 5.6.1 LogRead ~-~-> LoRa Log === ... ... @@ -686,7 +686,6 @@ 686 686 687 687 Show the frequency for LoRa Radio and traffics. 688 688 689 - 690 690 === 5.6.2 LogRead ~-~-> System Log === 691 691 692 692 Show the system log ... ... @@ -693,12 +693,11 @@ 693 693 694 694 [[image:1652430369760-511.png||height="373" width="730"]] 695 695 696 - 697 697 = 6. More features = 698 698 699 699 == 6.1 More instructions == 700 700 701 -[[ http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]741 +[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway) 702 702 703 703 704 704 = 7. Linux System = ... ... @@ -709,209 +709,245 @@ 709 709 710 710 User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it. 711 711 712 - 713 713 IP address: IP address of DLOS8N 714 714 715 715 Port: 22 (via WiFi AP mode) or 2222 (via WAN Interface) 716 716 717 -User Name: **(% style="color:green" %)root**756 +User Name: (% style="color:green" %)**root** 718 718 719 -Password: **(% style="color:green" %)dragino** (% style="color:black" %)(default)758 +Password: (% style="color:green" %)**dragino** (% style="color:black" %)(default) 720 720 721 - 722 722 After logging in, you will be in the Linux console and can enter commands as shown below. 723 723 724 - The “logread -f” command can be used to debughow system runs.762 +[[image:1652431588565-830.png]] 725 725 726 - [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image065.png]]764 +The “(% class="mark" %)**logread -f**(%%)” command can be used to debug how system runs. 727 727 728 - == 7.2 Editand Transfer files==766 +[[image:1652431609193-637.png||height="214" width="732"]] 729 729 730 -The DLOS8N supports the **(% style="color:green" %)SCP protocol** and has a built-in **(% style="color:green" %)SFTP server**. There are many ways to edit and transfer files using these protocols. 731 731 769 +== 7.2 Edit and Transfer files == 732 732 771 +((( 772 +The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols. 773 +))) 774 + 775 +((( 733 733 In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility. 777 +))) 734 734 779 +((( 735 735 After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows. 781 +))) 736 736 737 - 783 +((( 738 738 Screenshot is as below: 785 +))) 739 739 740 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image066.png]]787 +[[image:1652431650755-450.png]] 741 741 742 742 743 -1. 744 -11. File System 790 +== 7.3 File System == 745 745 792 +((( 746 746 The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot. 794 +))) 747 747 748 - 796 +((( 749 749 The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash. 798 +))) 750 750 800 +((( 751 751 You can use an external USB flash memory device to extend the size of flash memory for storage. 802 +))) 752 752 753 753 805 +== 7.4 Package maintenance system == 754 754 807 +DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**. 755 755 756 -1. 757 -11. Package maintenance system 809 +((( 810 +Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]) 811 +))) 758 758 759 -DLOS8N uses the OpenWrt [[OPKG package maint>>url:https://wiki.openwrt.org/doc/techref/opkg]][[e>>url:https://wiki.openwrt.org/doc/techref/opkg]][[n>>url:https://wiki.openwrt.org/doc/techref/opkg]][[ance>>url:https://wiki.openwrt.org/doc/techref/opkg]][[ system>>url:https://wiki.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**. 813 +((( 814 +**In Linux Console run:** 815 +))) 760 760 817 +((( 818 +(% style="color:green" %)**root@dragino-169d30:~~# opkg update** (% style="color:black" %)~/~/ to get the latest packages list 819 +))) 761 761 762 -Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>url:https://wiki.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/wiki.openwrt.org/doc/techref/opkg>>url:https://wiki.openwrt.org/doc/techref/opkg]]) 821 +((( 822 +(% style="color:green" %)**root@dragino-169d30:~~# opkg list** (% style="color:black" %) ~/~/shows the available packages 823 +))) 763 763 825 +((( 826 +(% style="color:green" %)**root@dragino-169d30:~~# opkg install iperf ** (% style="color:black" %)~/~/ install iperf 827 +))) 764 764 765 -In Linux Console run: 766 - 767 -**root@dragino-169d30:~~# opkg update** ~/~/ to get the latest packages list 768 - 769 -**root@dragino-169d30:~~# opkg list** ~/~/shows the available packages 770 - 771 -**root@dragino-169d30:~~# opkg install iperf **~/~/ install iperf 772 - 773 773 The system will automatically install the required packages as shown below. 774 774 775 775 776 -//root@dragino-169d30:/etc/opkg# opkg install iperf// 832 +((( 833 +(% style="background-color:#dcdcdc" %)//root@dragino-169d30:/etc/opkg# opkg install iperf// 834 +))) 777 777 778 -//Installing iperf (2.0.12-1) to root…// 836 +((( 837 +(% style="background-color:#dcdcdc" %)//Installing iperf (2.0.12-1) to root…// 838 +))) 779 779 780 -//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]] 840 +((( 841 +(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]] 842 +))) 781 781 782 -//Installing uclibcxx (0.2.4-3) to root…// 844 +((( 845 +(% style="background-color:#dcdcdc" %)//Installing uclibcxx (0.2.4-3) to root…// 846 +))) 783 783 784 -//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]] 848 +((( 849 +(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]] 850 +))) 785 785 786 -//Configuring uclibcxx.// 852 +((( 853 +(% style="background-color:#dcdcdc" %)//Configuring uclibcxx.// 854 +))) 787 787 788 -//Configuring iperf.// 856 +((( 857 +(% style="background-color:#dcdcdc" %)//Configuring iperf.// 858 +))) 789 789 860 += 8. Upgrade Linux Firmware = 790 790 791 -1. Upgrade Linux Firmware 792 792 793 -1. FAQ 794 -11. How can I configure for a customized frequency band? 863 += 9. FAQ = 795 795 796 - Seebelowlinkforhowtocustomize frequency band:865 +== 9.1 How can I configure for a customized frequency band? == 797 797 798 -[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 867 +((( 868 +See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 869 +))) 799 799 871 +((( 872 + 873 +))) 800 800 801 -1. 802 -11. Can I connect DLOS8N to LORIOT? 875 +== 9.2 Can I connect DLOS8N to LORIOT? == 803 803 804 -Yes, the set up instruction is here: [[ http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]877 +Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]** 805 805 806 806 807 -1. 808 -11. Can I make my own firmware for the gateway, where can I find the source code? 880 +== 9.3 Can I make my own firmware for the gateway, where can I find the source code? == 809 809 882 +((( 810 810 Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications. 884 +))) 811 811 886 +((( 812 812 The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]] 888 +))) 813 813 814 814 815 -1. 816 -11. Can I use 868Mhz version for 915Mhz bands? 891 +== 9.4 Can I use 868Mhz version for 915Mhz bands? == 817 817 818 818 It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation. 819 819 820 820 896 += 10. Trouble Shooting = 821 821 898 +== 10.1 I get kernel error when install new package, how to fix? == 822 822 823 -1. Trouble Shooting 824 -11. I get kernel error when install new package, how to fix? 825 - 826 826 In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID: 827 827 902 +(% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk 828 828 829 - root@dragino-16c538:~~#opkginstall kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk904 +(% style="background-color:yellow" %)Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root… 830 830 831 - Installingkmod-dragino2-si3217x(3.10.49+0.2-1)to root…906 +(% style="background-color:yellow" %)Collected errors: 832 832 833 - Collectederrors:908 +(% style="background-color:yellow" %)* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x: 834 834 835 - ~*satisfy_dependencies_for:Cannot satisfythefollowingdependenciesforkmod-dragino2-si3217x:910 +(% style="background-color:yellow" %)* kernel (= 3.10.49-1-4917516478a753314254643facdf360a) * 836 836 837 - *kernel(=3.10.49-1-4917516478a753314254643facdf360a)*912 + (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x. 838 838 839 - ~* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x. 840 - 841 - 914 +((( 842 842 In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same. 916 +))) 843 843 844 -Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 918 +(% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 845 845 846 846 847 -1. 848 -11. How to recover the DLOS8N if the firmware crashes 921 +== 10.2 How to recover the DLOS8N if the firmware crashes == 849 849 850 -Please follow this instruction to recover your gateway: 923 +((( 924 +Please follow this instruction to recover your gateway: **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]** 925 +))) 851 851 852 -[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]] 927 +((( 928 + 929 +))) 853 853 931 +== 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? == 854 854 933 +[[image:1652435238615-272.png||height="247" width="727"]] 855 855 856 - 857 - 858 -1. 859 -11. I configured DLOS8N for WiFi access and lost its IP. What to do now? 860 - 861 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image067.png]] 862 - 935 +((( 863 863 The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit. 937 +))) 864 864 865 -(Note: fallback IP can be disabled in the WAN and DHCP page )939 +(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page. 866 866 867 867 868 868 Steps to connect via fall back IP: 869 869 870 -1. Connect PC’s Ethernet port to DLOS8N’s WAN port 871 -1. Configure PC’s Ethernet port has 872 -IP: 172.31.255.253 and 873 -Netmask: 255.255.255.252 944 +~1. Connect PC’s Ethernet port to DLOS8N’s WAN port 874 874 946 +2. Configure PC’s Ethernet port has 947 + IP: 172.31.255.253 and 948 + Netmask: 255.255.255.252 949 + 875 875 As below photo: 876 876 877 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image068.jpg]]952 +[[image:1652435256286-879.png]] 878 878 879 - 1. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.954 +3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console. 880 880 881 881 Please note the latest firmware uses port 8000 for http and 2222 for ssh access. 882 882 883 883 959 += 11. Order Info = 884 884 885 -1 .OrderInfo961 +(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: ** 886 886 887 -**// PART: DLOS8N-XXX-YYY//:**963 +(% style="color:#4f81bd" %) **//XXX: Frequency Band//** 888 888 889 -**//XXX: Frequency Band//** 965 +* (% style="color:#4f81bd" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 966 +* (% style="color:#4f81bd" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 890 890 891 -* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 892 -* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 968 +(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//** 893 893 894 -**//YYY: 4G Cellular Option//** 970 +* (% style="color:#4f81bd" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India. 971 +* (% style="color:#4f81bd" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile. 972 +* (% style="color:#4f81bd" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan 973 +* (% style="color:#4f81bd" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI 895 895 896 -* **E**: EMEA, Korea, Thailand, India. 897 -* **A**: North America/ Rogers/AT&T/T-Mobile. 898 -* **AU**: Latin America, New Zeland, Taiwan 899 -* **J**: Japan, DOCOMO/SoftBank/ KDDI 900 - 901 901 More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]]. 902 902 903 903 978 += 12. Packing Info = 904 904 905 - 906 -1. Packing Info 907 - 980 +((( 908 908 **Package Includes**: 982 +))) 909 909 910 910 * DLOS8N LoRaWAN Gateway x 1 911 911 * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered 912 912 * Packaging with environmental protection paper box 913 913 988 +((( 914 914 **Dimension and weight**: 990 +))) 915 915 916 916 * Device Size: 12 x 12 x 3 cm 917 917 * Weight: 187g ... ... @@ -918,11 +918,9 @@ 918 918 * Package Size: 14.5 x 13.5 x 6 cm 919 919 * Weight: 300g 920 920 921 -1. 997 += 13. Support = 922 922 923 -* Try to see if your questions already answered in the [[wiki>> url:http://wiki.dragino.com/]].999 +* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]]. 924 924 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 925 925 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule. 926 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to: 927 - 928 -[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]] 1002 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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