Changes for page DLOS8N - Outdoor LoRaWAN Gateway User Manual
Last modified by Kilight Cao on 2024/09/21 09:44
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... ... @@ -1,7 +1,7 @@ 1 1 2 2 3 3 (% style="text-align:center" %) 4 -[[image:1652409757234-446.png]] 4 +[[image:1652409757234-446.png||height="399" width="399"]] 5 5 6 6 7 7 ... ... @@ -8,7 +8,7 @@ 8 8 **DLOS8N Outdoor LoRaWAN Gateway User Manual** 9 9 10 10 11 -Table of Contents 11 +**Table of Contents:** 12 12 13 13 {{toc/}} 14 14 ... ... @@ -19,24 +19,35 @@ 19 19 20 20 == 1.1 What is the DLOS8N == 21 21 22 -The DLOS8N is (% class="mark" %)an open source outdoor LoRaWAN Gateway(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 22 +((( 23 +The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 24 +))) 23 23 24 -DLOS8N (% class="mark" %)supports Semtech packet forwarder(%%) and (% class="mark" %)LoRaWAN Station connection(%%), it is fully compatible with LoRaWAN protocol. DLOS8N includes a(% class="mark" %) SX1302 LoRaWAN concentrator(%%). 26 +((( 27 +DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator. 28 +))) 25 25 26 -DLOS8N has (% class="mark" %)pre-configured standard LoRaWAN frequency bands(%%) to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network. 30 +((( 31 +DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network. 32 +))) 27 27 34 +((( 28 28 DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service. 36 +))) 29 29 30 -DLOS8N supports (% class="mark" %)auto-provision(%%) for mass deployment and long term maintain. System intergrator can easily change the settings. 38 +((( 39 +DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings. 40 +))) 31 31 32 32 [[image:1652411526195-923.png]] 33 33 34 - 35 35 == 1.2 Specifications == 36 36 37 37 **Hardware System:** 38 38 48 +((( 39 39 Linux Part: 50 +))) 40 40 41 41 * 400Mhz ar9331 processor 42 42 * 64MB RAM ... ... @@ -117,14 +117,12 @@ 117 117 118 118 == 1.4 Hardware System Structure == 119 119 120 -[[image:1652411641871-482.png||height="4 25" width="732"]]131 +[[image:1652411641871-482.png||height="416" width="716"]] 121 121 122 - 123 123 == 1.5 DLOS8N Applications == 124 124 125 125 [[image:1652411671209-920.png||height="618" width="650"]] 126 126 127 - 128 128 == 1.6 LED Indicators == 129 129 130 130 [[image:1652411720670-489.png]] ... ... @@ -147,7 +147,6 @@ 147 147 ))) 148 148 ))) 149 149 150 - 151 151 == 1.7 WiFi Direction == 152 152 153 153 DLOS8N use directional WiFi Antenna. The best direction is as below: ... ... @@ -154,7 +154,6 @@ 154 154 155 155 [[image:1652412859663-161.png||height="341" width="333"]] 156 156 157 - 158 158 = 2. Access and Configure DLOS8N = 159 159 160 160 The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port. ... ... @@ -165,7 +165,6 @@ 165 165 166 166 [[image:1652412985720-934.png]] 167 167 168 - 169 169 At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: 170 170 171 171 [[image:1652413127647-377.png]] ... ... @@ -172,17 +172,19 @@ 172 172 173 173 (% style="background-color:#ffffcc" %)dragino+dragino 174 174 181 +((( 175 175 User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1 183 +))) 176 176 177 - 178 178 === 2.1.2 Connect via Ethernet with DHCP IP from router === 179 179 180 180 [[image:1652414114583-532.png]] 181 181 182 182 190 +((( 183 183 Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect. 192 +))) 184 184 185 - 186 186 === 2.1.3 Connect via WiFi with DHCP IP from router === 187 187 188 188 [[image:1652414137639-956.png]] ... ... @@ -190,12 +190,10 @@ 190 190 191 191 If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N. 192 192 193 - 194 194 === 2.1.4 Connect via Ethernet with fall back ip === 195 195 196 196 The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure. 197 197 198 - 199 199 == 2.2 Access Configure Web UI == 200 200 201 201 **Web Interface** ... ... @@ -219,9 +219,6 @@ 219 219 220 220 [[image:1652414287022-223.png]] 221 221 222 - 223 - 224 - 225 225 = 3. Typical Network Setup = 226 226 227 227 == 3.1 Overview == ... ... @@ -239,53 +239,56 @@ 239 239 240 240 [[image:1652420169255-959.png]] 241 241 242 - 243 243 == 3.3 Access the Internet as a WiFi Client == 244 244 245 245 In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi. 246 246 249 +((( 247 247 The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings** 251 +))) 248 248 249 249 [[image:1652420327792-211.png]] 250 250 251 - 255 +((( 252 252 In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect. 257 +))) 253 253 254 - 255 255 == 3.4 Access the Internet via Cellular == 256 256 257 257 If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up. 258 258 259 - 263 +((( 260 260 First, release the four screws of DLOS8N, pull out PCB and install SIM card as below: 265 +))) 261 261 262 262 [[image:1652420606018-181.png]] 263 263 264 264 265 -[[image:1652420718132-929.png||height="4 50" width="766"]]270 +[[image:1652420718132-929.png||height="427" width="727"]] 266 266 267 - 272 +((( 268 268 The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular** 274 +))) 269 269 270 270 277 +((( 271 271 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 279 +))) 272 272 273 273 [[image:1652421032117-341.png||height="329" width="752"]] 274 274 275 275 (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 276 276 277 - 278 278 == 3.5 Check Internet connection == 279 279 280 280 In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection. 281 281 282 -* GREEN Tick [[image:16524 21151598-130.png||height="23" width="24"]]283 -* Yellow Tick [[image:16524 21168047-470.png||height="22" width="21"]]284 -* RED Cross [[image:16524 21179500-890.png||height="24" width="27"]]289 +* GREEN Tick [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection. 290 +* Yellow Tick [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection. 291 +* RED Cross [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn’t connected. 285 285 286 286 [[image:1652421351382-793.png||height="339" width="765"]] 287 287 288 - 289 289 = 4. Example: Configure as a LoRaWAN gateway = 290 290 291 291 DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below. ... ... @@ -296,12 +296,13 @@ 296 296 297 297 [[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 298 298 299 - 300 300 == 4.1 Create a gateway in TTN V3 Server == 301 301 302 302 (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.** 303 303 309 +((( 304 304 Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page: 311 +))) 305 305 306 306 [[image:1652421929753-168.png||height="403" width="739"]] 307 307 ... ... @@ -345,7 +345,6 @@ 345 345 346 346 [[image:1652422509034-682.png||height="299" width="739"]] 347 347 348 - 349 349 == 4.2 Configure DLOS8N to connect to TTN v3 == 350 350 351 351 You can now configure the DLOS8N to let it connect to TTN network V3. ... ... @@ -366,7 +366,6 @@ 366 366 367 367 [[image:1652422703020-955.png||height="343" width="730"]] 368 368 369 - 370 370 == 4.3 Configure frequency == 371 371 372 372 We also need to set the frequency plan in DLOS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor. ... ... @@ -378,33 +378,56 @@ 378 378 379 379 [[image:1652422763536-750.png||height="514" width="730"]] 380 380 386 +== 4.4 Add a LoRaWAN End Device == 381 381 382 -4.4 Add a LoRaWAN End Device 383 - 388 +((( 384 384 This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site. 390 +))) 385 385 392 +((( 386 386 We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar. 394 +))) 387 387 388 388 [[image:1652422794767-871.png]] 389 389 398 +((( 390 390 (% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device. 400 +))) 391 391 402 +((( 392 392 Three codes are required to define the device in TTN v3: 404 +))) 393 393 394 394 * DEV EUI - Unique ID code for a particular device. 395 395 * APP EUI - ID code for an Application defined in TTN v3. 396 396 * APP Key - Unique key to secure communications with a particular device. 397 397 410 +((( 398 398 A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below. 412 +))) 399 399 400 400 [[image:1652422840936-838.png]] 401 401 402 402 417 +((( 403 403 (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands. Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server. 419 +))) 404 404 421 +((( 422 + 423 +))) 424 + 425 +((( 405 405 For the TTN v3 server, you can use the codes set in the device as in the following example. 427 +))) 406 406 429 +((( 430 + 431 +))) 432 + 433 +((( 407 407 Select **Add Application** to open the screen below. 435 +))) 408 408 409 409 [[image:1652422946999-255.png||height="356" width="744"]] 410 410 ... ... @@ -414,10 +414,14 @@ 414 414 415 415 [[image:1652422975885-591.png||height="359" width="726"]] 416 416 445 +((( 417 417 Select OTAA activation mode 447 +))) 418 418 419 419 450 +((( 420 420 The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3. 452 +))) 421 421 422 422 [[image:1652422998005-968.png||height="352" width="744"]] 423 423 ... ... @@ -429,16 +429,21 @@ 429 429 430 430 [[image:1652423046741-467.png||height="355" width="736"]] 431 431 464 +((( 432 432 Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device. 466 +))) 433 433 434 434 469 +((( 435 435 (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel. 471 +))) 436 436 473 +((( 437 437 (% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display. 475 +))) 438 438 439 439 [[image:1652423277549-324.png||height="273" width="745"]] 440 440 441 - 442 442 = 5. Web Configure Pages = 443 443 444 444 == 5.1 Home == ... ... @@ -447,19 +447,24 @@ 447 447 448 448 [[image:1652423418568-752.png||height="329" width="724"]] 449 449 450 - 451 451 == 5.2 LoRa Settings == 452 452 453 453 === 5.2.1 LoRa ~-~-> LoRa === 454 454 491 +((( 455 455 This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well. 493 +))) 456 456 495 +((( 457 457 Different DLOS8N hardware version can support different frequency range: 497 +))) 458 458 459 459 * **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 460 460 * **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 461 461 502 +((( 462 462 After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log** 504 +))) 463 463 464 464 [[image:1652423554776-574.png||height="380" width="740"]] 465 465 ... ... @@ -467,7 +467,6 @@ 467 467 468 468 [[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 469 469 470 - 471 471 === 5.2.2 LoRa ~-~-> ABP Decryption === 472 472 473 473 The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as: ... ... @@ -475,57 +475,50 @@ 475 475 * No internet connection. 476 476 * User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]). 477 477 519 +((( 478 478 Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]] 521 +))) 479 479 480 -[[image:1652423628833-467.png]] 523 +[[image:1652423628833-467.png||height="357" width="755"]] 481 481 525 +== 5.3 LoRaWAN Settings == 482 482 527 +=== 5.3.1 LoRaWAN ~-~-> LoRaWAN === 483 483 484 -1. 485 -11. LoRaWAN Settings 486 -111. LoRaWAN ~-~-> LoRaWAN 487 - 488 488 This page is for the connection set up to a general LoRaWAN Network server such as: [[TTN>>url:http://www.thethingsnetwork.org/]], [[ChirpStack>>url:https://www.chirpstack.io/]] etc 489 489 490 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image045.png]]531 +[[image:1652423628833-467.png||height="357" width="755"]] 491 491 492 -Note 533 +(% style="color:red" %)**Note:** 493 493 494 494 ~*: User can ignore the latitude and longitude settings here, DLOS8N will use the actually value from GPS module. 495 495 496 496 ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here: 497 497 498 -See [[ http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Filter_unwanted_LoRaWAN_packets>>url:http://wiki.dragino.com/index.php?title=Main_Page#Filter_unwanted_LoRaWAN_packets]]539 +See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]] 499 499 541 +=== 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 500 500 543 +[[image:1652428499323-384.png||height="275" width="723"]] 501 501 502 -1. 503 -11. 504 -111. LoRaWAN ~-~-> Amazon AWS-IoT 505 - 506 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image046.png]] 507 - 545 +((( 508 508 Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]] 547 +))) 509 509 549 +=== 5.3.3 LoRaWAN ~-~-> LORIOT === 510 510 511 - 512 - 513 -1. 514 -11. 515 -111. LoRaWAN ~-~-> LORIOT 516 - 551 +((( 517 517 Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]] 553 +))) 518 518 555 +((( 519 519 Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]] 557 +))) 520 520 521 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image047.png]]559 +[[image:1652428648903-878.png||height="266" width="731"]] 522 522 561 +== 5.4 MQTT Settings == 523 523 524 - 525 - 526 -1. 527 -11. MQTT Settings 528 - 529 529 If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker, 530 530 531 531 Instruction: ... ... @@ -532,108 +532,100 @@ 532 532 533 533 [[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]] 534 534 569 +[[image:1652428705046-212.png||height="417" width="733"]] 535 535 536 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image048.png]] 537 537 572 +== 5.5 System == 538 538 539 -1. 540 -11. System 541 -111. System ~-~-> System Overview 574 +=== 5.5.1 System ~-~-> System Overview === 542 542 543 543 Shows the system info: 544 544 545 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image049.png]]578 +[[image:1652428773760-580.png||height="408" width="728"]] 546 546 547 -1. 548 -11. 549 -111. System ~-~-> General ( login settings) 550 550 551 - [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image050.png]]581 +=== 5.5.2 System ~-~-> General ( login settings) === 552 552 553 - SystemPassword:583 +[[image:1652428861256-300.png||height="354" width="724"]] 554 554 555 - There are two login for DLOS8N: root /dragino or admin /dragino. Both root and admin hashesameright for WEBaccess. But root userhas also the right to access via SSH to Linux system. admin only able to access WEB interface.585 +**__System Password:__** 556 556 587 +There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface. 588 + 557 557 This page can be used to set the password for them. 558 558 591 +((( 592 + 593 +))) 559 559 560 -Timezone: 595 +**__Timezone:__** 561 561 562 562 Set device timezone. 563 563 599 +((( 600 + 601 +))) 564 564 565 -Port forwarding: 603 +**__Port forwarding:__** 566 566 567 567 Enable/Disable the HTTP and SSH access via WAN interface. 568 568 569 569 608 +=== 5.5.3 System ~-~-> Network === 570 570 610 +[[image:1652429149053-824.png||height="467" width="725"]] 571 571 572 -1. 573 -11. 574 -111. System ~-~-> Network 612 +**__LAN Settings:__** 575 575 576 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image051.png]] 577 - 578 -LAN Settings: 579 - 580 580 When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network. 581 581 616 +((( 617 + 618 +))) 582 582 583 -WAN Settings: 620 +__**WAN Settings:**__ 584 584 585 585 Setting for DLOS8N WAN port 586 586 624 +((( 625 + 626 +))) 587 587 588 -WiFi Settings: 628 +__**WiFi Settings:**__ 589 589 590 590 Setting for DLOS8N WiFi IP when use it as WiFi Client 591 591 592 592 633 +=== 5.5.4 System ~-~-> WiFi === 593 593 594 - 595 - 596 -1. 597 -11. 598 -111. System ~-~-> WiFi 599 - 600 600 DLOS8N WiFi Settings. 601 601 602 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image052.png]]637 +[[image:1652429430767-921.png||height="367" width="723"]] 603 603 604 604 605 -1. 606 -11. 607 -111. System ~-~-> Cellular 640 +=== 5.5.5 System ~-~-> Cellular === 608 608 609 609 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 610 610 611 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.png]]644 +[[image:1652429309615-825.png||height="320" width="732"]] 612 612 613 -Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 646 +(% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 614 614 615 615 649 +=== 5.5.6 System ~-~-> Network Status === 616 616 651 +[[image:1652429486609-208.png||height="415" width="728"]] 617 617 618 -1. 619 -11. 620 -111. System ~-~-> Network Status 621 621 622 - [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image053.png]]654 +=== 5.5.7 System ~-~-> Remote Mgnt & Auto Provision === 623 623 624 - 625 - 626 -1. 627 -11. 628 -111. System ~-~-> Remote Mgnt & Auto Provision 629 - 630 630 Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: 631 631 632 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image054.png]]658 +[[image:1652429518191-846.png||height="332" width="733"]] 633 633 634 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image055.png]]660 +[[image:1652429527544-247.png||height="327" width="724"]] 635 635 636 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image056.png]]662 +[[image:1652429537849-154.png||height="339" width="722"]] 637 637 638 638 Please see this document for detail: 639 639 ... ... @@ -644,12 +644,10 @@ 644 644 645 645 [[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]] 646 646 647 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image057.png]]673 +[[image:1652429624400-864.png||height="432" width="716"]] 648 648 649 649 650 -1. 651 -11. 652 -111. System ~-~-> Firmware Upgrade 676 +=== 5.5.8 System ~-~-> Firmware Upgrade === 653 653 654 654 We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference. 655 655 ... ... @@ -662,198 +662,193 @@ 662 662 ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] ) 663 663 664 664 665 -The file named as **xxxxx–xxxxx-squashfs-sysupgrade.bin **is the upgrade Image. There are different methods to upgrade, as below. 689 +The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below. 666 666 691 +(% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade** 667 667 668 - **Web à System à FirmwareUpgrade**693 +[[image:1652429711145-862.png||height="270" width="737"]] 669 669 670 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image058.png]] 671 - 672 - 673 673 Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade. 674 674 697 +(% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 675 675 676 -**NOTE**: You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 677 - 678 - 679 - 680 - 681 681 The system will automatically boot into the new firmware after upgrade. 682 682 701 +[[image:1652429962190-224.png||height="358" width="729"]] 683 683 684 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image059.png]] 685 685 704 +(% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console 686 686 687 - Note*:Usercan alsoupgradefirmware viaLinuxconsole706 +SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run 688 688 689 - SCPthefirmwaretohe system**/var** directoryand then run708 +(% style="color:#4f81bd" %)**//root@OpenWrt:~~# /sbin/sysupgrade –n /var/Your_Image//** 690 690 691 - **//root@OpenWrt:~~#/sbin/sysupgrade–n /var/Your_Image//**710 +(% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size. 692 692 693 693 694 - **NOTE**:itisimportant to transfer the imageinthe/var directory,otherwiseitmay exceed the available flash size.713 +=== 5.5.9 System ~-~-> Reboot/Reset === 695 695 715 +[[image:1652430197132-330.png||height="256" width="724"]] 696 696 697 - 1.698 - 11.699 - 111. System ~-~-> Reboot/Reset717 +((( 718 + 719 +))) 700 700 701 - [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image060.png]]721 +=== 5.5.10 System ~-~-> Package Maintain === 702 702 723 +[[image:1652430243826-126.png||height="289" width="723"]] 703 703 704 - 705 -1. 706 -11. 707 -111. System ~-~-> Package Maintain 708 - 709 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image061.png]] 710 - 711 711 Place to show what package has installed and possible to upgrade packages. 712 712 727 +((( 728 + 729 +))) 713 713 731 +== 5.6 LogRead == 714 714 733 +=== 5.6.1 LogRead ~-~-> LoRa Log === 715 715 716 -1. 717 -11. LogRead 718 -111. LogRead ~-~-> LoRa Log 735 +[[image:1652430356784-567.png||height="325" width="730"]] 719 719 720 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image062.png]] 721 - 722 722 Show the frequency for LoRa Radio and traffics. 723 723 739 +((( 740 + 741 +))) 724 724 725 -1. 726 -11. 727 -111. LogRead ~-~-> System Log 743 +=== 5.6.2 LogRead ~-~-> System Log === 728 728 729 729 Show the system log 730 730 731 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image063.png]]747 +[[image:1652430369760-511.png||height="373" width="730"]] 732 732 733 733 750 += 6. More features = 734 734 735 -1. More features 736 -11. More instructions 752 +== 6.1 More instructions == 737 737 738 738 [[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]] 739 739 756 +((( 757 + 758 +))) 740 740 760 += 7. Linux System = 741 741 742 - 743 -1. Linux System 744 - 745 745 The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings. 746 746 747 -1. 748 -11. SSH Access for Linux console 764 +== 7.1 SSH Access for Linux console == 749 749 750 750 User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it. 751 751 752 - 753 753 IP address: IP address of DLOS8N 754 754 755 755 Port: 22 (via WiFi AP mode) or 2222 (via WAN Interface) 756 756 757 -User Name: **root** 772 +User Name: (% style="color:green" %)**root** 758 758 759 -Password: **dragino** (default) 774 +Password: (% style="color:green" %)**dragino** (% style="color:black" %)(default) 760 760 761 - 762 762 After logging in, you will be in the Linux console and can enter commands as shown below. 763 763 778 +[[image:1652431588565-830.png]] 764 764 765 - [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image064.png]]780 +The “(% class="mark" %)**logread -f**(%%)” command can be used to debug how system runs. 766 766 782 +[[image:1652431609193-637.png||height="214" width="732"]] 767 767 768 -The “logread -f” command can be used to debug how system runs. 769 769 770 - [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image065.png]]785 +== 7.2 Edit and Transfer files == 771 771 787 +The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols. 772 772 773 - 774 - 775 -1. 776 -11. Edit and Transfer files 777 - 778 -The DLOS8N supports the **SCP protocol** and has a built-in **SFTP server**. There are many ways to edit and transfer files using these protocols. 779 - 780 - 781 781 In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility. 782 782 783 783 After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows. 784 784 785 - 786 786 Screenshot is as below: 787 787 788 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image066.png]]795 +[[image:1652431650755-450.png]] 789 789 790 790 791 -1. 792 -11. File System 798 +== 7.3 File System == 793 793 794 794 The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot. 795 795 796 - 797 797 The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash. 798 798 799 799 You can use an external USB flash memory device to extend the size of flash memory for storage. 800 800 801 801 807 +== 7.4 Package maintenance system == 802 802 809 +DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**. 803 803 804 -1. 805 -11. Package maintenance system 811 +Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]) 806 806 807 - DLOS8N uses the OpenWrt[[OPKG package maint>>url:https://wiki.openwrt.org/doc/techref/opkg]][[e>>url:https://wiki.openwrt.org/doc/techref/opkg]][[n>>url:https://wiki.openwrt.org/doc/techref/opkg]][[ance>>url:https://wiki.openwrt.org/doc/techref/opkg]][[system>>url:https://wiki.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packagesavailable inour package server for users to install for theirapplications. Forexample, if youwant to add the**//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.813 +**In Linux Console run:** 808 808 815 +((( 816 +(% style="color:green" %)**root@dragino-169d30:~~# opkg update** (% style="color:black" %)~/~/ to get the latest packages list 817 +))) 809 809 810 -Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>url:https://wiki.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/wiki.openwrt.org/doc/techref/opkg>>url:https://wiki.openwrt.org/doc/techref/opkg]]) 819 +((( 820 +(% style="color:green" %)**root@dragino-169d30:~~# opkg list** (% style="color:black" %) ~/~/shows the available packages 821 +))) 811 811 823 +((( 824 +(% style="color:green" %)**root@dragino-169d30:~~# opkg install iperf ** (% style="color:black" %)~/~/ install iperf 825 +))) 812 812 813 -In Linux Console run: 814 - 815 -**root@dragino-169d30:~~# opkg update** ~/~/ to get the latest packages list 816 - 817 -**root@dragino-169d30:~~# opkg list** ~/~/shows the available packages 818 - 819 -**root@dragino-169d30:~~# opkg install iperf **~/~/ install iperf 820 - 821 821 The system will automatically install the required packages as shown below. 822 822 823 823 824 -//root@dragino-169d30:/etc/opkg# opkg install iperf// 830 +((( 831 +(% style="background-color:#dcdcdc" %)//root@dragino-169d30:/etc/opkg# opkg install iperf// 832 +))) 825 825 826 -//Installing iperf (2.0.12-1) to root…// 834 +((( 835 +(% style="background-color:#dcdcdc" %)//Installing iperf (2.0.12-1) to root…// 836 +))) 827 827 828 -//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]] 838 +((( 839 +(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]] 840 +))) 829 829 830 -//Installing uclibcxx (0.2.4-3) to root…// 842 +((( 843 +(% style="background-color:#dcdcdc" %)//Installing uclibcxx (0.2.4-3) to root…// 844 +))) 831 831 832 -//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]] 846 +((( 847 +(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]] 848 +))) 833 833 834 -//Configuring uclibcxx.// 850 +((( 851 +(% style="background-color:#dcdcdc" %)//Configuring uclibcxx.// 852 +))) 835 835 836 -//Configuring iperf.// 854 +((( 855 +(% style="background-color:#dcdcdc" %)//Configuring iperf.// 856 +))) 837 837 858 += 8. Upgrade Linux Firmware = 838 838 839 -1. Upgrade Linux Firmware 840 840 841 -1. FAQ 842 -11. How can I configure for a customized frequency band? 861 += 9. FAQ = 843 843 863 +== 9.1 How can I configure for a customized frequency band? == 864 + 844 844 See below link for how to customize frequency band: 845 845 846 846 [[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 847 847 848 848 849 -1. 850 -11. Can I connect DLOS8N to LORIOT? 870 +== 9.2 Can I connect DLOS8N to LORIOT? == 851 851 852 852 Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]] 853 853 854 854 855 -1. 856 -11. Can I make my own firmware for the gateway, where can I find the source code? 875 +== 9.3 Can I make my own firmware for the gateway, where can I find the source code? == 857 857 858 858 Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications. 859 859 ... ... @@ -860,40 +860,35 @@ 860 860 The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]] 861 861 862 862 863 -1. 864 -11. Can I use 868Mhz version for 915Mhz bands? 882 +== 9.4 Can I use 868Mhz version for 915Mhz bands? == 865 865 866 866 It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation. 867 867 868 868 887 += 10. Trouble Shooting = 869 869 889 +== 10.1 I get kernel error when install new package, how to fix? == 870 870 871 -1. Trouble Shooting 872 -11. I get kernel error when install new package, how to fix? 873 - 874 874 In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID: 875 875 893 +(% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk 876 876 877 - root@dragino-16c538:~~#opkginstall kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk895 +(% style="background-color:yellow" %)Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root… 878 878 879 - Installingkmod-dragino2-si3217x(3.10.49+0.2-1)to root…897 +(% style="background-color:yellow" %)Collected errors: 880 880 881 - Collectederrors:899 +(% style="background-color:yellow" %)* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x: 882 882 883 - ~*satisfy_dependencies_for:Cannot satisfythefollowingdependenciesforkmod-dragino2-si3217x:901 +(% style="background-color:yellow" %)* kernel (= 3.10.49-1-4917516478a753314254643facdf360a) * 884 884 885 - *kernel(=3.10.49-1-4917516478a753314254643facdf360a)*903 + (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x. 886 886 887 - ~* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x. 888 - 889 - 890 890 In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same. 891 891 892 -Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 907 +(% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 893 893 894 894 895 -1. 896 -11. How to recover the DLOS8N if the firmware crashes 910 +== 10.2 How to recover the DLOS8N if the firmware crashes == 897 897 898 898 Please follow this instruction to recover your gateway: 899 899 ... ... @@ -900,59 +900,53 @@ 900 900 [[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]] 901 901 902 902 917 +== 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? == 903 903 919 +[[image:1652435238615-272.png||height="247" width="727"]] 904 904 905 - 906 -1. 907 -11. I configured DLOS8N for WiFi access and lost its IP. What to do now? 908 - 909 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image067.png]] 910 - 911 911 The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit. 912 912 913 -(Note: fallback IP can be disabled in the WAN and DHCP page )923 +(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page. 914 914 915 915 916 916 Steps to connect via fall back IP: 917 917 918 -1. Connect PC’s Ethernet port to DLOS8N’s WAN port 919 -1. Configure PC’s Ethernet port has 920 -IP: 172.31.255.253 and 921 -Netmask: 255.255.255.252 928 +~1. Connect PC’s Ethernet port to DLOS8N’s WAN port 922 922 930 +2. Configure PC’s Ethernet port has 931 + IP: 172.31.255.253 and 932 + Netmask: 255.255.255.252 933 + 923 923 As below photo: 924 924 925 -[[image: file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image068.jpg]]936 +[[image:1652435256286-879.png]] 926 926 927 - 1. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.938 +3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console. 928 928 929 929 Please note the latest firmware uses port 8000 for http and 2222 for ssh access. 930 930 931 931 943 += 11. Order Info = 932 932 933 -1 .OrderInfo945 +(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: ** 934 934 935 -**// PART: DLOS8N-XXX-YYY//:**947 +(% style="color:#4f81bd" %) **//XXX: Frequency Band//** 936 936 937 -**//XXX: Frequency Band//** 949 +* (% style="color:#4f81bd" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 950 +* (% style="color:#4f81bd" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 938 938 939 -* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 940 -* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 952 +(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//** 941 941 942 -**//YYY: 4G Cellular Option//** 954 +* (% style="color:#4f81bd" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India. 955 +* (% style="color:#4f81bd" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile. 956 +* (% style="color:#4f81bd" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan 957 +* (% style="color:#4f81bd" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI 943 943 944 -* **E**: EMEA, Korea, Thailand, India. 945 -* **A**: North America/ Rogers/AT&T/T-Mobile. 946 -* **AU**: Latin America, New Zeland, Taiwan 947 -* **J**: Japan, DOCOMO/SoftBank/ KDDI 948 - 949 949 More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]]. 950 950 951 951 962 += 12. Packing Info = 952 952 953 - 954 -1. Packing Info 955 - 956 956 **Package Includes**: 957 957 958 958 * DLOS8N LoRaWAN Gateway x 1 ... ... @@ -965,12 +965,11 @@ 965 965 * Weight: 187g 966 966 * Package Size: 14.5 x 13.5 x 6 cm 967 967 * Weight: 300g 976 +* 968 968 969 -1. 978 += 13. Support = 970 970 971 971 * Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]]. 972 972 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 973 973 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule. 974 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to: 975 - 976 -[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]] 983 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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