Last modified by Kilight Cao on 2025/06/05 09:47

From version 176.2
edited by Xiaoling
on 2022/12/28 15:57
Change comment: There is no comment for this version
To version 165.1
edited by Xiaoling
on 2022/09/16 14:20
Change comment: Uploaded new attachment "image-20220916142056-24.png", version {1}

Summary

Details

Page properties
Content
... ... @@ -20,6 +20,7 @@
20 20  
21 21  = 1. Introduction =
22 22  
23 +
23 23  == 1.1 What is the DLOS8N ==
24 24  
25 25  
... ... @@ -48,6 +48,7 @@
48 48  [[image:1652411526195-923.png||height="494" width="731"]]
49 49  
50 50  
52 +
51 51  == 1.2 Specifications ==
52 52  
53 53  
... ... @@ -119,8 +119,6 @@
119 119  * Isolation level 4 KVrms.
120 120  * Enhanced surge protection
121 121  
122 -
123 -
124 124  == 1.3 Features ==
125 125  
126 126  
... ... @@ -128,7 +128,6 @@
128 128  * Managed by Web GUI, SSH via LAN or WiFi
129 129  * Support Semtech UDP packet forwarder
130 130  * Support LoRaWAN Station Connection
131 -* Support MQTTS
132 132  * Cellular Failover conntection(option)
133 133  * Direct Communication to LoRaWAN ABP Node
134 134  * LoRaWAN packet filtering
... ... @@ -142,8 +142,6 @@
142 142  * Lighting Protection
143 143  * Power Consumption:12v ,300-500mA
144 144  
145 -
146 -
147 147  == 1.4 Hardware System Structure ==
148 148  
149 149  
... ... @@ -150,12 +150,14 @@
150 150  [[image:image-20220907154423-1.png]]
151 151  
152 152  
150 +
153 153  == 1.5 DLOS8N Applications ==
154 154  
155 155  
156 -[[image:image-20220916144221-26.png]]
154 +[[image:1652411671209-920.png||height="618" width="650"]]
157 157  
158 158  
157 +
159 159  == 1.6 LED Indicators ==
160 160  
161 161  
... ... @@ -176,31 +176,16 @@
176 176  )))
177 177  * (((
178 178  (% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn't have Internet connection.
179 -
180 180  
179 +
180 +
181 181  
182 182  )))
183 183  )))
184 184  
185 -== 1.7 Button Instruction ==
185 +== 1.7 WiFi Direction ==
186 186  
187 187  
188 -DLOS8N has a black toggle button, which is:
189 -
190 -
191 -(% style="color:blue" %)**//➢ //Long press 4-5s:                     **(%%)the gateway will reload the Network and Initialize wifi configuration
192 -
193 - **LED status: ** LED will BLINKING GREEN Until the reload is finished.
194 -
195 -
196 -(% style="color:blue" %)**➢ Long press more than 30s:    **(%%)the gateway will restart and restore factory settings.
197 -
198 - **LED status: ** When the user releases the button, the LED will TURN OFF.
199 -
200 -
201 -== 1.8 WiFi Direction ==
202 -
203 -
204 204  DLOS8N use directional WiFi Antenna. The best direction is as below:
205 205  
206 206  
... ... @@ -207,6 +207,7 @@
207 207  [[image:1652412859663-161.png||height="341" width="333"]]
208 208  
209 209  
194 +
210 210  = 2. Access and Configure DLOS8N =
211 211  
212 212  
... ... @@ -213,8 +213,10 @@
213 213  The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port.
214 214  
215 215  
201 +
216 216  == 2.1 Find IP address of DLOS8N ==
217 217  
204 +
218 218  === 2.1.1 Connect via WiFi ===
219 219  
220 220  
... ... @@ -232,6 +232,7 @@
232 232  (((
233 233  User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)**10.130.1.1**
234 234  
222 +
235 235  
236 236  )))
237 237  
... ... @@ -246,6 +246,7 @@
246 246  Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
247 247  )))
248 248  
237 +
249 249  
250 250  )))
251 251  
... ... @@ -258,6 +258,7 @@
258 258  If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N.
259 259  
260 260  
250 +
261 261  === 2.1.4 Connect via Ethernet with fall back ip ===
262 262  
263 263  
... ... @@ -266,6 +266,7 @@
266 266  )))
267 267  
268 268  
259 +
269 269  == 2.2 Access Configure Web UI ==
270 270  
271 271  
... ... @@ -292,8 +292,10 @@
292 292  [[image:1652414287022-223.png]]
293 293  
294 294  
286 +
295 295  = 3. Typical Network Setup =
296 296  
289 +
297 297  == 3.1 Overview ==
298 298  
299 299  
... ... @@ -306,6 +306,7 @@
306 306  
307 307  
308 308  
302 +
309 309  == 3.2 Use WAN port to access Internet ==
310 310  
311 311  
... ... @@ -315,9 +315,10 @@
315 315  
316 316  )))
317 317  
318 -[[image:image-20220916112129-1.png||height="414" width="887"]]
312 +[[image:image-20220916112129-1.png]]
319 319  
320 320  
315 +
321 321  == 3.3 Access the Internet as a WiFi Client ==
322 322  
323 323  
... ... @@ -328,17 +328,16 @@
328 328  (((
329 329  (((
330 330  The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
331 -
332 -
333 333  )))
334 334  )))
335 335  
336 -[[image:image-20220916142159-25.png||height="406" width="877"]](% style="display:none" %)
329 +[[image:1657089014716-109.png]]
337 337  
338 338  
339 339  (((
340 340  In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
341 341  
335 +
342 342  
343 343  )))
344 344  
... ... @@ -379,7 +379,7 @@
379 379  )))
380 380  
381 381  (((
382 -[[image:image-20220916141840-23.png||height="357" width="870"]](% style="display:none" %)
376 +[[image:1652421032117-341.png||height="329" width="752"]]
383 383  
384 384  
385 385  )))
... ... @@ -387,6 +387,7 @@
387 387  (% style="color:red" %)**Note** ***: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.**
388 388  
389 389  
384 +
390 390  == 3.5 Check Internet connection ==
391 391  
392 392  
... ... @@ -396,9 +396,12 @@
396 396  * Yellow  Tick  [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don't use it for internet connection.
397 397  * RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn't connected.
398 398  
399 -[[image:image-20220916112620-2.png||height="384" width="872"]](% style="display:none" %)
400 400  
401 401  
396 +[[image:image-20220916112620-2.png]]
397 +
398 +
399 +
402 402  = 4. Example: Configure as a LoRaWAN gateway =
403 403  
404 404  
... ... @@ -417,6 +417,7 @@
417 417  TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
418 418  
419 419  
418 +
420 420  == 4.1 Create a gateway in TTN V3 Server ==
421 421  
422 422  
... ... @@ -433,7 +433,7 @@
433 433  )))
434 434  
435 435  (((
436 -[[image:image-20220916141633-22.png||height="706" width="868"]]
435 +[[image:1652421929753-168.png||height="403" width="739"]]
437 437  )))
438 438  
439 439  The example gateway id is: (% style="color:green" %)**a840411e96744154**
... ... @@ -467,8 +467,6 @@
467 467  * Australia 1 (% style="color:red" %)corresponding Gateway server address:** **(% style="color:black" %)au1.cloud.thethings.network
468 468  * Legacy V2 Console : (% style="color:red" %)TTN v2 shuts down in December 2021
469 469  
470 -
471 -
472 472  (% style="color:blue" %)**Step 4: Create a Gateway**
473 473  
474 474  
... ... @@ -497,6 +497,7 @@
497 497  [[image:1657089571089-281.png]]
498 498  
499 499  
497 +
500 500  == 4.2 Configure DLOS8N to connect to TTN v3 ==
501 501  
502 502  
... ... @@ -530,6 +530,7 @@
530 530  [[image:1657089753667-298.png]]
531 531  
532 532  
531 +
533 533  == 4.3 Configure frequency ==
534 534  
535 535  
... ... @@ -546,6 +546,7 @@
546 546   [[image:1652422763536-750.png||height="514" width="730"]]
547 547  
548 548  
548 +
549 549  == 4.4 Add a LoRaWAN End Device ==
550 550  
551 551  
... ... @@ -653,8 +653,10 @@
653 653  [[image:1657089884131-489.png]]
654 654  
655 655  
656 +
656 656  = 5. Web Configure Pages =
657 657  
659 +
658 658  == 5.1 Home ==
659 659  
660 660  
... ... @@ -666,6 +666,7 @@
666 666  
667 667  == 5.2 LoRa Settings ==
668 668  
671 +
669 669  === 5.2.1 LoRa ~-~-> LoRa ===
670 670  
671 671  
... ... @@ -694,6 +694,7 @@
694 694  (% style="color:red" %)**Note *: [[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
695 695  
696 696  
700 +
697 697  === 5.2.2 LoRa ~-~-> ABP Decryption ===
698 698  
699 699  
... ... @@ -713,8 +713,10 @@
713 713  [[image:image-20220916114346-7.png||height="363" width="886"]]
714 714  
715 715  
720 +
716 716  == 5.3 LoRaWAN Settings ==
717 717  
723 +
718 718  === 5.3.1 LoRaWAN ~-~-> LoRaWAN ===
719 719  
720 720  
... ... @@ -733,6 +733,7 @@
733 733  **See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
734 734  
735 735  
742 +
736 736  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
737 737  
738 738  
... ... @@ -742,6 +742,7 @@
742 742  (((
743 743  Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
744 744  
752 +
745 745  
746 746  )))
747 747  
... ... @@ -761,6 +761,7 @@
761 761  [[image:image-20220916115143-9.png||height="314" width="858"]]
762 762  
763 763  
772 +
764 764  == 5.4 MQTT Settings ==
765 765  
766 766  
... ... @@ -772,8 +772,10 @@
772 772  [[image:1657090037148-906.png]]
773 773  
774 774  
784 +
775 775  == 5.5 System ==
776 776  
787 +
777 777  === 5.5.1 System ~-~-> System Overview ===
778 778  
779 779  
... ... @@ -783,6 +783,7 @@
783 783  [[image:image-20220916133758-10.png||height="611" width="865"]]
784 784  
785 785  
797 +
786 786  === 5.5.2 System ~-~-> General ( login settings) ===
787 787  
788 788  
... ... @@ -808,6 +808,7 @@
808 808  (((
809 809  (% style="color:#037691" %)**__Port forwarding:  __**(%%)Enable/Disable the HTTP and SSH access via WAN interface.
810 810  
823 +
811 811  
812 812  )))
813 813  
... ... @@ -828,6 +828,7 @@
828 828  (((
829 829  (% style="color:#037691" %)__**WiFi Settings:  **__(%%)Setting for DLOS8N WiFi IP when use it as WiFi Client
830 830  
844 +
831 831  
832 832  )))
833 833  
... ... @@ -837,9 +837,10 @@
837 837  DLOS8N WiFi Settings.
838 838  
839 839  
840 -[[image:image-20220916134831-13.png||height="426" width="909"]](% style="display:none" %)
854 +[[image:image-20220916134831-13.png||height="437" width="932"]](% style="display:none" %)
841 841  
842 842  
857 +
843 843  === 5.5.5 System ~-~-> Cellular ===
844 844  
845 845  
... ... @@ -852,6 +852,7 @@
852 852  (% style="color:red" %)**Note *: For DLOS8N which doesn't have the cellular module, this page will shows Cellular not detected.**
853 853  
854 854  
870 +
855 855  === 5.5.6 System ~-~-> Network Status ===
856 856  
857 857  
... ... @@ -858,6 +858,7 @@
858 858  [[image:image-20220916135207-15.png||height="630" width="926"]]
859 859  
860 860  
877 +
861 861  === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision ===
862 862  
863 863  
... ... @@ -883,6 +883,7 @@
883 883  [[image:image-20220916140017-16.png||height="619" width="911"]]
884 884  
885 885  
903 +
886 886  === 5.5.8 System ~-~-> Firmware Upgrade ===
887 887  
888 888  
... ... @@ -928,6 +928,7 @@
928 928  (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
929 929  
930 930  
949 +
931 931  === 5.5.9 System ~-~-> Reboot/Reset ===
932 932  
933 933  
... ... @@ -935,6 +935,8 @@
935 935  
936 936  (((
937 937  
957 +
958 +
938 938  )))
939 939  
940 940  === 5.5.10 System ~-~-> Package Maintain ===
... ... @@ -946,8 +946,10 @@
946 946  Place to show what package has installed and possible to upgrade packages.
947 947  
948 948  
970 +
949 949  == 5.6 LogRead ==
950 950  
973 +
951 951  === 5.6.1 LogRead ~-~-> LoRa Log ===
952 952  
953 953  (% style="display:none" %) (%%)
... ... @@ -958,6 +958,7 @@
958 958  [[image:image-20220916140549-20.png||height="729" width="877"]]
959 959  
960 960  
984 +
961 961  === 5.6.2 LogRead ~-~-> System Log ===
962 962  
963 963  
... ... @@ -967,8 +967,10 @@
967 967  [[image:image-20220916140732-21.png||height="710" width="872"]]
968 968  
969 969  
994 +
970 970  = 6. More features =
971 971  
997 +
972 972  == 6.1 More instructions ==
973 973  
974 974  
... ... @@ -975,6 +975,7 @@
975 975  [[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
976 976  
977 977  
1004 +
978 978  = 7. Linux System =
979 979  
980 980  
... ... @@ -981,6 +981,7 @@
981 981  The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
982 982  
983 983  
1011 +
984 984  == 7.1 SSH Access for Linux console ==
985 985  
986 986  
... ... @@ -1004,6 +1004,7 @@
1004 1004  [[image:1657090508015-884.png]]
1005 1005  
1006 1006  
1035 +
1007 1007  == 7.2 Edit and Transfer files ==
1008 1008  
1009 1009  
... ... @@ -1028,6 +1028,7 @@
1028 1028  [[image:1652431650755-450.png]]
1029 1029  
1030 1030  
1060 +
1031 1031  == 7.3 File System ==
1032 1032  
1033 1033  
... ... @@ -1044,6 +1044,7 @@
1044 1044  )))
1045 1045  
1046 1046  
1077 +
1047 1047  == 7.4 Package maintenance system ==
1048 1048  
1049 1049  
... ... @@ -1101,6 +1101,7 @@
1101 1101  (((
1102 1102  (% style="background-color:#dcdcdc" %)//Configuring iperf.//
1103 1103  
1135 +
1104 1104  
1105 1105  )))
1106 1106  
... ... @@ -1107,85 +1107,24 @@
1107 1107  = 8. Upgrade Linux Firmware =
1108 1108  
1109 1109  
1110 -We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference.
1111 1111  
1112 -* **Latest firmware**: [[LoRa Gateway Firmware>>https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/DLOS8/Firmware/Release/]],
1143 += 9. FAQ =
1113 1113  
1114 -( [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/DLSO8N/Firmware>>https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/DLOS8/Firmware/Release/]])
1115 1115  
1116 -* **Change Log**: [[Firmware Change Log>>http://www.dragino.com/downloads/downloads/LoRa_Gateway/DLSO8/Firmware/ChangeLog]].
1146 +== 9.1 How can I configure for a customized frequency band? ==
1117 1117  
1118 -( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/DLOS8N/Firmware/ChangeLog>>http://www.dragino.com/downloads/downloads/LoRa_Gateway/DLOS8/Firmware/ChangeLog]] )
1119 1119  
1120 -
1121 1121  (((
1122 -The file named as (% style="color:green" %)** xxxxx–xxxxx-squashfs-sysupgrade.bin **(%%)is the upgrade Image. There are different methods to upgrade, as below.
1150 +See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
1123 1123  )))
1124 1124  
1125 -
1126 -== 8.1 Upgrade via Web UI ==
1127 -
1128 -
1129 1129  (((
1130 -Go to the page: (% style="color:green" %)**Web ~-~-> System ~-~-> Firmware Upgrade**
1131 -)))
1132 -
1133 -(((
1134 -Select the required image and click (% style="color:red" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:red" %)**Process Update**(%%) to upgrade.
1135 -)))
1136 -
1137 -
1138 -(((
1139 -(% style="color:red" %)**NOTE**(%%): You normally need to (% style="color:blue" %)**//uncheck//**(%%) the (% style="color:blue" %)//**Preserve Settings**//(%%) checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
1140 -)))
1141 -
1142 -
1143 -(((
1144 -The system will automatically boot into the new firmware after upgrade.
1145 -
1146 1146  
1147 -)))
1148 1148  
1149 -[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/LPS8N%20-%20LoRaWAN%20Gateway%20User%20Manual/WebHome/1657158986600-386.png?rev=1.1||alt="1657158986600-386.png"]]
1150 -
1151 -
1152 -== 8.2 Upgrade via Linux console ==
1153 -
1154 -
1155 -(((
1156 -SCP the firmware to the system** (% style="color:green" %)/var(%%)** directory and then run
1157 -)))
1158 -
1159 -(((
1160 -(% style="color:#4472c4" %)** //root@OpenWrt:~~# /sbin/sysupgrade –n /var/Your_Image//**
1161 -)))
1162 -
1163 -
1164 -(((
1165 -(% style="color:red" %)**NOTE**(%%): it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
1166 -)))
1167 -
1168 -
1169 -= 9. OTA System Update =
1170 -
1171 -
1172 -DLOS8N supports system auto update via OTA, please see **[[this URL>>doc:OTA Update.WebHome]]** for the detail of this feature.
1173 -
1174 -
1175 -= 10. FAQ =
1176 -
1177 -== 10.1 How can I configure for a customized frequency band? ==
1178 -
1179 -
1180 -(((
1181 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
1182 -)))
1183 -
1184 -(((
1185 1185  
1186 1186  )))
1187 1187  
1188 -== 10.2 Can I connect DLOS8N to LORIOT? ==
1159 +== 9.2 Can I connect DLOS8N to LORIOT? ==
1189 1189  
1190 1190  
1191 1191  (((
... ... @@ -1193,9 +1193,10 @@
1193 1193  )))
1194 1194  
1195 1195  
1196 -== 10.3 Can I make my own firmware for the gateway, where can I find the source code? ==
1197 1197  
1168 +== 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
1198 1198  
1170 +
1199 1199  (((
1200 1200  Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
1201 1201  )))
... ... @@ -1205,17 +1205,20 @@
1205 1205  )))
1206 1206  
1207 1207  
1208 -== 10.4 Can I use 868Mhz version for 915Mhz bands? ==
1209 1209  
1181 +== 9.4 Can I use 868Mhz version for 915Mhz bands? ==
1210 1210  
1183 +
1211 1211  It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation.
1212 1212  
1213 1213  
1214 -= 11. Trouble Shooting =
1215 1215  
1216 -== 11.1 I get kernel error when install new package, how to fix? ==
1188 += 10. Trouble Shooting =
1217 1217  
1218 1218  
1191 +== 10.1 I get kernel error when install new package, how to fix? ==
1192 +
1193 +
1219 1219  In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID:
1220 1220  
1221 1221  (% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
... ... @@ -1237,9 +1237,10 @@
1237 1237  (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
1238 1238  
1239 1239  
1240 -== 11.2 How to recover the DLOS8N if the firmware crashes ==
1241 1241  
1216 +== 10.2 How to recover the DLOS8N if the firmware crashes ==
1242 1242  
1218 +
1243 1243  (((
1244 1244  Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
1245 1245  )))
... ... @@ -1246,9 +1246,11 @@
1246 1246  
1247 1247  (((
1248 1248  
1225 +
1226 +
1249 1249  )))
1250 1250  
1251 -== 11.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
1229 +== 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
1252 1252  
1253 1253  
1254 1254  [[image:1657090540821-317.png]]
... ... @@ -1294,9 +1294,10 @@
1294 1294  Please note the latest firmware uses port 8000 for http and 2222 for ssh access.
1295 1295  
1296 1296  
1297 -= 12. Order Info =
1298 1298  
1276 += 11. Order Info =
1299 1299  
1278 +
1300 1300   **//PART: (% style="color:blue" %)DLOS8N-XXX-YYY//(%%)**
1301 1301  
1302 1302  (% style="color:blue" %)**//XXX~://**(%%)**// Frequency Band//**
... ... @@ -1314,9 +1314,10 @@
1314 1314  More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
1315 1315  
1316 1316  
1317 -= 13. Packing Info =
1318 1318  
1297 += 12. Packing Info =
1319 1319  
1299 +
1320 1320  (((
1321 1321  **Package Includes**:
1322 1322  )))
... ... @@ -1331,18 +1331,14 @@
1331 1331  
1332 1332  * Device Size: 26 x 9 x 8.5 cm
1333 1333  * Weight: 450g
1334 -* Package Size: 49 x 19.5 x 12 cm
1314 +* Package Size: 49 x 19.5 x x 19Package Size: 4912 cm
1335 1335  * Weight: 2.5kg
1336 1336  
1337 -(% style="display:none" %) (%%)
1338 1338  
1318 += 13. Support =
1339 1339  
1340 -= 14. Support =
1341 1341  
1342 -
1343 1343  * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
1344 1344  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1345 1345  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1346 1346  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:  [[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
1347 -
1348 -
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