Changes for page DLOS8N - Outdoor LoRaWAN Gateway User Manual
Last modified by Kilight Cao on 2025/03/20 16:02
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... ... @@ -7,9 +7,6 @@ 7 7 8 8 9 9 10 - 11 - 12 - 13 13 **Table of Contents：** 14 14 15 15 {{toc/}} ... ... @@ -21,10 +21,6 @@ 21 21 22 22 23 23 24 - 25 - 26 - 27 - 28 28 = 1. Introduction = 29 29 30 30 == 1.1 What is the DLOS8N == ... ... @@ -59,16 +59,22 @@ 59 59 == 1.2 Specifications == 60 60 61 61 55 +((( 62 62 (% style="color:#037691" %)**Hardware System:** 57 +))) 63 63 64 64 ((( 60 +((( 65 65 (% style="color:#037691" %)**Linux Part:** 66 66 ))) 63 +))) 67 67 68 68 * 400Mhz ar9331 processor 69 69 * 64MB RAM 70 70 * 16MB Flash 71 71 69 + 70 + 72 72 (% style="color:#037691" %)**Interface:** 73 73 74 74 * 10M/100M RJ45 Ports x 1 ... ... @@ -80,6 +80,8 @@ 80 80 * Mini-PCI E connector x 1 81 81 * SX1302 + 2 x SX1250 82 82 82 + 83 + 83 83 (% style="color:#037691" %)**WiFi Spec:** 84 84 85 85 * IEEE 802.11 b/g/n ... ... @@ -93,6 +93,8 @@ 93 93 ** 11g 54M : -71dbm 94 94 ** 11n 20M : -67dbm 95 95 97 + 98 + 96 96 (% style="color:#037691" %)**LoRa Spec:** 97 97 98 98 * Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end ... ... @@ -104,6 +104,8 @@ 104 104 * Dynamic data-rate (DDR) adaptation 105 105 * True antenna diversity or simultaneous dual-band operation 106 106 110 + 111 + 107 107 (% style="color:#037691" %)**Cellular 4G LTE (optional):** 108 108 109 109 * Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]] ... ... @@ -113,6 +113,8 @@ 113 113 * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage 114 114 * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems 115 115 121 + 122 + 116 116 (% style="color:#037691" %)**Power over Ethernet:** 117 117 118 118 * IEEE 802.3af compliant. ... ... @@ -123,6 +123,10 @@ 123 123 * Isolation level 4 KVrms. 124 124 * Enhanced surge protection 125 125 133 + 134 + 135 + 136 + 126 126 == 1.3 Features == 127 127 128 128 ... ... @@ -143,6 +143,10 @@ 143 143 * Lighting Protection 144 144 * Power Consumption:12v ,300-500mA 145 145 157 + 158 + 159 + 160 + 146 146 == 1.4 Hardware System Structure == 147 147 148 148 ... ... @@ -197,6 +197,7 @@ 197 197 The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port. 198 198 199 199 215 + 200 200 == 2.1 Find IP address of DLOS8N == 201 201 202 202 === 2.1.1 Connect via WiFi === ... ... @@ -225,7 +225,9 @@ 225 225 226 226 227 227 ((( 244 +((( 228 228 Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect. 246 +))) 229 229 230 230 231 231 ... ... @@ -244,7 +244,9 @@ 244 244 === 2.1.4 Connect via Ethernet with fall back ip === 245 245 246 246 265 +((( 247 247 The WAN port also has a [[fall back ip address>>||anchor="H10.3IconfiguredDLOS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3IconfiguredDLOS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure. 267 +))) 248 248 249 249 250 250 ... ... @@ -287,10 +287,16 @@ 287 287 * **WiFi AP Mode** 288 288 * **Cellular Mode** 289 289 310 + 311 + 312 + 313 + 290 290 == 3.2 Use WAN port to access Internet == 291 291 292 292 317 +((( 293 293 By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N's WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**: 319 +))) 294 294 295 295 [[image:1657089235431-309.png]] 296 296 ... ... @@ -299,11 +299,15 @@ 299 299 == 3.3 Access the Internet as a WiFi Client == 300 300 301 301 328 +((( 302 302 In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi. 330 +))) 303 303 304 304 ((( 333 +((( 305 305 The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings** 306 306 ))) 336 +))) 307 307 308 308 [[image:1657089014716-109.png]] 309 309 ... ... @@ -419,7 +419,6 @@ 419 419 * Australia 1 (% style="color:red" %)corresponding Gateway server address:** **(% style="color:black" %)au1.cloud.thethings.network 420 420 * Legacy V2 Console : (% style="color:red" %)TTN v2 shuts down in December 2021 421 421 422 - 423 423 (% style="color:blue" %)**Step 4: Create a Gateway** 424 424 425 425 [[image:1652422440891-514.png||height="360" width="747"]] ... ... @@ -646,8 +646,6 @@ 646 646 * No internet connection. 647 647 * User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]). 648 648 649 - 650 - 651 651 ((( 652 652 Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]** 653 653 ... ... @@ -657,10 +657,12 @@ 657 657 [[image:1657089993263-743.png]] 658 658 659 659 687 + 660 660 == 5.3 LoRaWAN Settings == 661 661 662 662 === 5.3.1 LoRaWAN ~-~-> LoRaWAN === 663 663 692 + 664 664 This page is for the connection set up to a general LoRaWAN Network server such as: [[TTN>>url:http://www.thethingsnetwork.org/]], [[ChirpStack>>url:https://www.chirpstack.io/]] etc 665 665 666 666 [[image:1657089950542-323.png]] ... ... @@ -674,8 +674,10 @@ 674 674 **See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]** 675 675 676 676 706 + 677 677 === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 678 678 709 + 679 679 [[image:1657089933044-221.png]] 680 680 681 681 ... ... @@ -682,11 +682,13 @@ 682 682 ((( 683 683 Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].** 684 684 716 + 685 685 686 686 ))) 687 687 688 688 === 5.3.3 LoRaWAN ~-~-> LORIOT === 689 689 722 + 690 690 ((( 691 691 Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]] 692 692 ))) ... ... @@ -693,13 +693,17 @@ 693 693 694 694 ((( 695 695 Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]** 729 + 730 + 696 696 ))) 697 697 698 698 [[image:1657089965935-695.png]] 699 699 700 700 736 + 701 701 == 5.4 MQTT Settings == 702 702 739 + 703 703 If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker, 704 704 705 705 Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]** ... ... @@ -712,17 +712,21 @@ 712 712 713 713 === 5.5.1 System ~-~-> System Overview === 714 714 752 + 715 715 Shows the system info: 716 716 717 717 [[image:1657090055371-265.png]] 718 718 719 719 758 + 720 720 === 5.5.2 System ~-~-> General ( login settings) === 721 721 761 + 722 722 [[image:1657090070500-921.png]] 723 723 764 + 724 724 ((( 725 -**__System Password:__** 766 +(% style="color:#037691" %)**__System Password:__** 726 726 ))) 727 727 728 728 ((( ... ... @@ -734,57 +734,68 @@ 734 734 ))) 735 735 736 736 ((( 737 -**__Timezone: __**Set device timezone. 778 +(% style="color:#037691" %)**__Timezone: __**(%%)Set device timezone. 738 738 ))) 739 739 740 740 ((( 741 -**__Port forwarding: __**Enable/Disable the HTTP and SSH access via WAN interface. 782 +(% style="color:#037691" %)**__Port forwarding: __**(%%)Enable/Disable the HTTP and SSH access via WAN interface. 742 742 784 + 743 743 744 744 ))) 745 745 746 746 === 5.5.3 System ~-~-> Network === 747 747 790 + 748 748 [[image:1657090089790-368.png]] 749 749 793 + 750 750 ((( 751 -**__LAN Settings: __**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N's own network. 795 +(% style="color:#037691" %)**__LAN Settings: __**(%%)When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N's own network. 752 752 ))) 753 753 754 754 ((( 755 -__**WAN Settings: **__Setting for DLOS8N WAN port 799 +(% style="color:#037691" %)__**WAN Settings: **__(%%)Setting for DLOS8N WAN port 756 756 ))) 757 757 758 758 ((( 759 -__**WiFi Settings: **__Setting for DLOS8N WiFi IP when use it as WiFi Client 803 +(% style="color:#037691" %)__**WiFi Settings: **__(%%)Setting for DLOS8N WiFi IP when use it as WiFi Client 760 760 805 + 761 761 762 762 ))) 763 763 764 764 === 5.5.4 System ~-~-> WiFi === 765 765 811 + 766 766 DLOS8N WiFi Settings. 767 767 768 768 [[image:1657090107468-438.png]] 769 769 770 770 817 + 771 771 === 5.5.5 System ~-~-> Cellular === 772 772 820 + 773 773 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 774 774 775 775 [[image:1657090204066-944.png]] 776 776 777 777 778 -(% style="color:red" %)Note *: For DLOS8N which doesn't have the cellular module, this page will shows Cellular not detected. 826 +(% style="color:red" %)**Note *: For DLOS8N which doesn't have the cellular module, this page will shows Cellular not detected.** 779 779 780 780 829 + 781 781 === 5.5.6 System ~-~-> Network Status === 782 782 832 + 783 783 [[image:1657090227373-729.png]] 784 784 785 785 836 + 786 786 === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision === 787 787 839 + 788 788 Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: 789 789 790 790 [[image:1652429518191-846.png||height="332" width="733"]] ... ... @@ -793,6 +793,7 @@ 793 793 794 794 [[image:1652429537849-154.png||height="339" width="722"]] 795 795 848 + 796 796 Please see this document for detail: 797 797 798 798 ((( ... ... @@ -805,8 +805,10 @@ 805 805 [[image:1657090254561-321.png]] 806 806 807 807 861 + 808 808 === 5.5.8 System ~-~-> Firmware Upgrade === 809 809 864 + 810 810 We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference. 811 811 812 812 * **Latest firmware**: [[LoRa Gateway Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]], ... ... @@ -829,10 +829,10 @@ 829 829 830 830 [[image:1657090275952-901.png]] 831 831 832 -Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade. 887 +Select the required image and click (% style="color:blue" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:blue" %)**Process Update**(%%) to upgrade. 833 833 834 834 835 -(% style="color:red" %)**NOTE** :(%style="color:black"%)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.890 +(% style="color:red" %)**NOTE**(%%): You normally need to (% style="color:blue" %)**//uncheck//** (%%)the (% style="color:blue" %)**Preserve Settings**(%%) checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 836 836 837 837 The system will automatically boot into the new firmware after upgrade. 838 838 ... ... @@ -848,16 +848,21 @@ 848 848 (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size. 849 849 850 850 906 + 851 851 === 5.5.9 System ~-~-> Reboot/Reset === 852 852 909 + 853 853 [[image:1657090333476-926.png]] 854 854 855 855 ((( 856 856 914 + 915 + 857 857 ))) 858 858 859 859 === 5.5.10 System ~-~-> Package Maintain === 860 860 920 + 861 861 [[image:1657090378640-879.png]] 862 862 863 863 [[image:1657090349947-814.png]] ... ... @@ -865,6 +865,7 @@ 865 865 Place to show what package has installed and possible to upgrade packages. 866 866 867 867 928 + 868 868 == 5.6 LogRead == 869 869 870 870 === 5.6.1 LogRead ~-~-> LoRa Log === ... ... @@ -878,25 +878,32 @@ 878 878 879 879 === 5.6.2 LogRead ~-~-> System Log === 880 880 942 + 881 881 Show the system log 882 882 883 883 [[image:1657090485508-496.png]] 884 884 885 885 948 + 886 886 = 6. More features = 887 887 888 888 == 6.1 More instructions == 889 889 953 + 890 890 [[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway) 891 891 892 892 957 + 893 893 = 7. Linux System = 894 894 960 + 895 895 The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings. 896 896 897 897 964 + 898 898 == 7.1 SSH Access for Linux console == 899 899 967 + 900 900 User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it. 901 901 902 902 IP address: IP address of DLOS8N ... ... @@ -913,11 +913,14 @@ 913 913 914 914 The “(% class="mark" %)**logread -f**(%%)” command can be used to debug how system runs. 915 915 984 + 916 916 [[image:1657090508015-884.png]] 917 917 918 918 988 + 919 919 == 7.2 Edit and Transfer files == 920 920 991 + 921 921 ((( 922 922 The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols. 923 923 ))) ... ... @@ -928,6 +928,8 @@ 928 928 929 929 ((( 930 930 After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows. 1002 + 1003 + 931 931 ))) 932 932 933 933 ((( ... ... @@ -937,8 +937,10 @@ 937 937 [[image:1652431650755-450.png]] 938 938 939 939 1013 + 940 940 == 7.3 File System == 941 941 1016 + 942 942 ((( 943 943 The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot. 944 944 ))) ... ... @@ -952,8 +952,10 @@ 952 952 ))) 953 953 954 954 1030 + 955 955 == 7.4 Package maintenance system == 956 956 1033 + 957 957 DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**. 958 958 959 959 ((( ... ... @@ -1006,6 +1006,7 @@ 1006 1006 ((( 1007 1007 (% style="background-color:#dcdcdc" %)//Configuring iperf.// 1008 1008 1086 + 1009 1009 1010 1010 ))) 1011 1011 ... ... @@ -1012,10 +1012,12 @@ 1012 1012 = 8. Upgrade Linux Firmware = 1013 1013 1014 1014 1093 + 1015 1015 = 9. FAQ = 1016 1016 1017 1017 == 9.1 How can I configure for a customized frequency band? == 1018 1018 1098 + 1019 1019 ((( 1020 1020 See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 1021 1021 ))) ... ... @@ -1022,15 +1022,20 @@ 1022 1022 1023 1023 ((( 1024 1024 1105 + 1106 + 1025 1025 ))) 1026 1026 1027 1027 == 9.2 Can I connect DLOS8N to LORIOT? == 1028 1028 1111 + 1029 1029 Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]** 1030 1030 1031 1031 1115 + 1032 1032 == 9.3 Can I make my own firmware for the gateway, where can I find the source code? == 1033 1033 1118 + 1034 1034 ((( 1035 1035 Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications. 1036 1036 ))) ... ... @@ -1040,15 +1040,19 @@ 1040 1040 ))) 1041 1041 1042 1042 1128 + 1043 1043 == 9.4 Can I use 868Mhz version for 915Mhz bands? == 1044 1044 1131 + 1045 1045 It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation. 1046 1046 1047 1047 1135 + 1048 1048 = 10. Trouble Shooting = 1049 1049 1050 1050 == 10.1 I get kernel error when install new package, how to fix? == 1051 1051 1140 + 1052 1052 In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID: 1053 1053 1054 1054 (% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk ... ... @@ -1070,8 +1070,10 @@ 1070 1070 (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 1071 1071 1072 1072 1162 + 1073 1073 == 10.2 How to recover the DLOS8N if the firmware crashes == 1074 1074 1165 + 1075 1075 ((( 1076 1076 Please follow this instruction to recover your gateway: **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]** 1077 1077 ))) ... ... @@ -1078,21 +1078,27 @@ 1078 1078 1079 1079 ((( 1080 1080 1172 + 1173 + 1081 1081 ))) 1082 1082 1083 1083 == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? == 1084 1084 1178 + 1085 1085 [[image:1657090540821-317.png]] 1086 1086 1181 + 1087 1087 ((( 1088 1088 The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit. 1184 + 1185 + 1089 1089 ))) 1090 1090 1091 -(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page. 1188 +(% style="color:red" %)**Note: fallback IP can be disabled in the WAN and DHCP page.** 1092 1092 1093 1093 1094 1094 ((( 1095 -Steps to connect via fall back IP: 1192 +(% style="color:blue" %)**Steps to connect via fall back IP:** 1096 1096 ))) 1097 1097 1098 1098 ((( ... ... @@ -1104,27 +1104,35 @@ 1104 1104 ))) 1105 1105 1106 1106 ((( 1204 + 1205 + 1107 1107 As below photo: 1108 1108 ))) 1109 1109 1110 1110 [[image:1652435256286-879.png]] 1111 1111 1211 + 1112 1112 3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console. 1113 1113 1214 + 1114 1114 Please note the latest firmware uses port 8000 for http and 2222 for ssh access. 1115 1115 1116 1116 1218 + 1117 1117 = 11. Order Info = 1118 1118 1119 -(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: ** 1120 1120 1121 -(% style="color: #4f81bd" %)**//XXX: Frequency Band//**1222 + **//PART: (% style="color:blue" %)DLOS8N-XXX-YYY//(%%)** 1122 1122 1123 -* (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 1124 -* (% style="color:red" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 1224 +**//XXX: Frequency Band//** 1125 1125 1126 -(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//** 1226 +* (% style="color:red" %)** 868**(%%) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 1227 +* (% style="color:red" %)** 915**(%%): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 1127 1127 1229 + 1230 + 1231 +**//YYY: 4G Cellular Option//** 1232 + 1128 1128 * (% style="color:red" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India. 1129 1129 * (% style="color:red" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile. 1130 1130 * (% style="color:red" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan ... ... @@ -1136,6 +1136,7 @@ 1136 1136 1137 1137 = 12. Packing Info = 1138 1138 1244 + 1139 1139 ((( 1140 1140 **Package Includes**: 1141 1141 ))) ... ... @@ -1144,6 +1144,8 @@ 1144 1144 * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered 1145 1145 * Packaging with environmental protection paper box 1146 1146 1253 + 1254 + 1147 1147 ((( 1148 1148 **Dimension and weight**: 1149 1149 ))) ... ... @@ -1153,9 +1153,14 @@ 1153 1153 * Package Size: 49 x 19.5 x x 19Package Size: 4912 cm 1154 1154 * Weight: 2.5kg 1155 1155 1264 + 1265 + 1266 + 1267 + 1156 1156 = 13. Support = 1157 1157 1270 + 1158 1158 * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]]. 1159 1159 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 1160 1160 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule. 1161 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]] 1274 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to: [[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]