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Last modified by Kilight Cao on 2025/06/05 09:47
From version 139.10
edited by Xiaoling
on 2022/07/28 16:02
Change comment: There is no comment for this version
To version 139.3
edited by Xiaoling
on 2022/07/28 15:11
Change comment: There is no comment for this version

Summary

Details

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Content
... ... @@ -7,6 +7,9 @@
7 7  
8 8  
9 9  
10 +
11 +
12 +
10 10  **Table of Contents：**
11 11  
12 12  {{toc/}}
... ... @@ -18,6 +18,10 @@
18 18  
19 19  
20 20  
24 +
25 +
26 +
27 +
21 21  = 1. Introduction =
22 22  
23 23  == 1.1 What is the DLOS8N ==
... ... @@ -52,22 +52,16 @@
52 52  == 1.2 Specifications ==
53 53  
54 54  
55 -(((
56 56  (% style="color:#037691" %)**Hardware System:**
57 -)))
58 58  
59 59  (((
60 -(((
61 61  (% style="color:#037691" %)**Linux Part:**
62 62  )))
63 -)))
64 64  
65 65  * 400Mhz ar9331 processor
66 66  * 64MB RAM
67 67  * 16MB Flash
68 68  
69 -
70 -
71 71  (% style="color:#037691" %)**Interface:**
72 72  
73 73  * 10M/100M RJ45 Ports x 1
... ... @@ -79,8 +79,6 @@
79 79  * Mini-PCI E connector x 1
80 80  * SX1302 + 2 x SX1250
81 81  
82 -
83 -
84 84  (% style="color:#037691" %)**WiFi Spec:**
85 85  
86 86  * IEEE 802.11 b/g/n
... ... @@ -94,8 +94,6 @@
94 94  ** 11g 54M : -71dbm
95 95  ** 11n 20M : -67dbm
96 96  
97 -
98 -
99 99  (% style="color:#037691" %)**LoRa Spec:**
100 100  
101 101  * Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end
... ... @@ -107,8 +107,6 @@
107 107  * Dynamic data-rate (DDR) adaptation
108 108  * True antenna diversity or simultaneous dual-band operation
109 109  
110 -
111 -
112 112  (% style="color:#037691" %)**Cellular 4G LTE (optional):**
113 113  
114 114  * Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
... ... @@ -118,8 +118,6 @@
118 118  * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage
119 119  * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems
120 120  
121 -
122 -
123 123  (% style="color:#037691" %)**Power over Ethernet:**
124 124  
125 125  * IEEE 802.3af compliant.
... ... @@ -130,10 +130,6 @@
130 130  * Isolation level 4 KVrms.
131 131  * Enhanced surge protection
132 132  
133 -
134 -
135 -
136 -
137 137  == 1.3 Features ==
138 138  
139 139  
... ... @@ -154,10 +154,6 @@
154 154  * Lighting Protection
155 155  * Power Consumption:12v ,300-500mA
156 156  
157 -
158 -
159 -
160 -
161 161  == 1.4 Hardware System Structure ==
162 162  
163 163  
... ... @@ -212,7 +212,6 @@
212 212  The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port.
213 213  
214 214  
215 -
216 216  == 2.1 Find IP address of DLOS8N ==
217 217  
218 218  === 2.1.1 Connect via WiFi ===
... ... @@ -241,9 +241,7 @@
241 241  
242 242  
243 243  (((
244 -(((
245 245  Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
246 -)))
247 247  
248 248  
249 249  
... ... @@ -262,9 +262,7 @@
262 262  === 2.1.4 Connect via Ethernet with fall back ip ===
263 263  
264 264  
265 -(((
266 266  The WAN port also has a [[fall back ip address>>||anchor="H10.3IconfiguredDLOS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3IconfiguredDLOS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure.
267 -)))
268 268  
269 269  
270 270  
... ... @@ -307,16 +307,10 @@
307 307  * **WiFi AP Mode**
308 308  * **Cellular Mode**
309 309  
310 -
311 -
312 -
313 -
314 314  == 3.2 Use WAN port to access Internet ==
315 315  
316 316  
317 -(((
318 318  By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N's WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
319 -)))
320 320  
321 321  [[image:1657089235431-309.png]]
322 322  
... ... @@ -325,15 +325,11 @@
325 325  == 3.3 Access the Internet as a WiFi Client ==
326 326  
327 327  
328 -(((
329 329  In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
330 -)))
331 331  
332 332  (((
333 -(((
334 334  The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
335 335  )))
336 -)))
337 337  
338 338  [[image:1657089014716-109.png]]
339 339  
... ... @@ -449,6 +449,7 @@
449 449  * Australia 1 (% style="color:red" %)corresponding Gateway server address:** **(% style="color:black" %)au1.cloud.thethings.network
450 450  * Legacy V2 Console : (% style="color:red" %)TTN v2 shuts down in December 2021
451 451  
422 +
452 452  (% style="color:blue" %)**Step 4: Create a Gateway**
453 453  
454 454  [[image:1652422440891-514.png||height="360" width="747"]]
... ... @@ -675,6 +675,8 @@
675 675  * No internet connection.
676 676  * User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
677 677  
649 +
650 +
678 678  (((
679 679  Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
680 680  
... ... @@ -684,12 +684,10 @@
684 684  [[image:1657089993263-743.png]]
685 685  
686 686  
687 -
688 688  == 5.3 LoRaWAN Settings ==
689 689  
690 690  === 5.3.1 LoRaWAN ~-~-> LoRaWAN ===
691 691  
692 -
693 693  This page is for the connection set up to a general LoRaWAN Network server such as: [[TTN>>url:http://www.thethingsnetwork.org/]], [[ChirpStack>>url:https://www.chirpstack.io/]] etc
694 694  
695 695  [[image:1657089950542-323.png]]
... ... @@ -703,10 +703,8 @@
703 703  **See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
704 704  
705 705  
706 -
707 707  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
708 708  
709 -
710 710  [[image:1657089933044-221.png]]
711 711  
712 712  
... ... @@ -713,13 +713,11 @@
713 713  (((
714 714  Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
715 715  
716 -
717 717  
718 718  )))
719 719  
720 720  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
721 721  
722 -
723 723  (((
724 724  Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]]
725 725  )))
... ... @@ -726,17 +726,13 @@
726 726  
727 727  (((
728 728  Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
729 -
730 -
731 731  )))
732 732  
733 733  [[image:1657089965935-695.png]]
734 734  
735 735  
736 -
737 737  == 5.4 MQTT Settings ==
738 738  
739 -
740 740  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
741 741  
742 742  Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
... ... @@ -749,21 +749,17 @@
749 749  
750 750  === 5.5.1 System ~-~-> System Overview ===
751 751  
752 -
753 753  Shows the system info:
754 754  
755 755  [[image:1657090055371-265.png]]
756 756  
757 757  
758 -
759 759  === 5.5.2 System ~-~-> General ( login settings) ===
760 760  
761 -
762 762  [[image:1657090070500-921.png]]
763 763  
764 -
765 765  (((
766 -(% style="color:#037691" %)**__System Password:__**
725 +**__System Password:__**
767 767  )))
768 768  
769 769  (((
... ... @@ -775,68 +775,57 @@
775 775  )))
776 776  
777 777  (((
778 -(% style="color:#037691" %)**__Timezone:  __**(%%)Set device timezone.
737 +**__Timezone: __**Set device timezone.
779 779  )))
780 780  
781 781  (((
782 -(% style="color:#037691" %)**__Port forwarding:  __**(%%)Enable/Disable the HTTP and SSH access via WAN interface.
741 +**__Port forwarding: __**Enable/Disable the HTTP and SSH access via WAN interface.
783 783  
784 -
785 785  
786 786  )))
787 787  
788 788  === 5.5.3 System ~-~-> Network ===
789 789  
790 -
791 791  [[image:1657090089790-368.png]]
792 792  
793 -
794 794  (((
795 -(% style="color:#037691" %)**__LAN Settings:   __**(%%)When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N's own network.
751 +**__LAN Settings:  __**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N's own network.
796 796  )))
797 797  
798 798  (((
799 -(% style="color:#037691" %)__**WAN Settings: **__(%%)Setting for DLOS8N WAN port
755 +__**WAN Settings: **__Setting for DLOS8N WAN port
800 800  )))
801 801  
802 802  (((
803 -(% style="color:#037691" %)__**WiFi Settings:  **__(%%)Setting for DLOS8N WiFi IP when use it as WiFi Client
759 +__**WiFi Settings:  **__Setting for DLOS8N WiFi IP when use it as WiFi Client
804 804  
805 -
806 806  
807 807  )))
808 808  
809 809  === 5.5.4 System ~-~-> WiFi ===
810 810  
811 -
812 812  DLOS8N WiFi Settings.
813 813  
814 814  [[image:1657090107468-438.png]]
815 815  
816 816  
817 -
818 818  === 5.5.5 System ~-~-> Cellular ===
819 819  
820 -
821 821  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
822 822  
823 823  [[image:1657090204066-944.png]]
824 824  
825 825  
826 -(% style="color:red" %)**Note *: For DLOS8N which doesn't have the cellular module, this page will shows Cellular not detected.**
778 +(% style="color:red" %)Note *: For DLOS8N which doesn't have the cellular module, this page will shows Cellular not detected.
827 827  
828 828  
829 -
830 830  === 5.5.6 System ~-~-> Network Status ===
831 831  
832 -
833 833  [[image:1657090227373-729.png]]
834 834  
835 835  
836 -
837 837  === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision ===
838 838  
839 -
840 840  Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:
841 841  
842 842  [[image:1652429518191-846.png||height="332" width="733"]]
... ... @@ -845,7 +845,6 @@
845 845  
846 846  [[image:1652429537849-154.png||height="339" width="722"]]
847 847  
848 -
849 849  Please see this document for detail:
850 850  
851 851  (((
... ... @@ -858,10 +858,8 @@
858 858  [[image:1657090254561-321.png]]
859 859  
860 860  
861 -
862 862  === 5.5.8 System ~-~-> Firmware Upgrade ===
863 863  
864 -
865 865  We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference.
866 866  
867 867  * **Latest firmware**: [[LoRa Gateway Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]],
... ... @@ -884,10 +884,10 @@
884 884  
885 885  [[image:1657090275952-901.png]]
886 886  
887 -Select the required image and click (% style="color:blue" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:blue" %)**Process Update**(%%) to upgrade.
832 +Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade.
888 888  
889 889  
890 -(% style="color:red" %)**NOTE**(%%): You normally need to (% style="color:blue" %)**//uncheck//** (%%)the (% style="color:blue" %)**Preserve Settings**(%%) checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
835 +(% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
891 891  
892 892  The system will automatically boot into the new firmware after upgrade.
893 893  
... ... @@ -903,21 +903,16 @@
903 903  (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
904 904  
905 905  
906 -
907 907  === 5.5.9 System ~-~-> Reboot/Reset ===
908 908  
909 -
910 910  [[image:1657090333476-926.png]]
911 911  
912 912  (((
913 913  
914 -
915 -
916 916  )))
917 917  
918 918  === 5.5.10 System ~-~-> Package Maintain ===
919 919  
920 -
921 921  [[image:1657090378640-879.png]]
922 922  
923 923  [[image:1657090349947-814.png]]
... ... @@ -925,7 +925,6 @@
925 925  Place to show what package has installed and possible to upgrade packages.
926 926  
927 927  
928 -
929 929  == 5.6 LogRead ==
930 930  
931 931  === 5.6.1 LogRead ~-~-> LoRa Log ===
... ... @@ -939,32 +939,25 @@
939 939  
940 940  === 5.6.2 LogRead ~-~-> System Log ===
941 941  
942 -
943 943  Show the system log
944 944  
945 945  [[image:1657090485508-496.png]]
946 946  
947 947  
948 -
949 949  = 6. More features =
950 950  
951 951  == 6.1 More instructions ==
952 952  
953 -
954 954  [[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
955 955  
956 956  
957 -
958 958  = 7. Linux System =
959 959  
960 -
961 961  The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
962 962  
963 963  
964 -
965 965  == 7.1 SSH Access for Linux console ==
966 966  
967 -
968 968  User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it.
969 969  
970 970  IP address:  IP address of DLOS8N
... ... @@ -981,14 +981,11 @@
981 981  
982 982  The “(% class="mark" %)**logread -f**(%%)” command can be used to debug how system runs.
983 983  
984 -
985 985  [[image:1657090508015-884.png]]
986 986  
987 987  
988 -
989 989  == 7.2 Edit and Transfer files ==
990 990  
991 -
992 992  (((
993 993  The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols.
994 994  )))
... ... @@ -999,8 +999,6 @@
999 999  
1000 1000  (((
1001 1001  After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows.
1002 -
1003 -
1004 1004  )))
1005 1005  
1006 1006  (((
... ... @@ -1010,10 +1010,8 @@
1010 1010  [[image:1652431650755-450.png]]
1011 1011  
1012 1012  
1013 -
1014 1014  == 7.3 File System ==
1015 1015  
1016 -
1017 1017  (((
1018 1018  The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot.
1019 1019  )))
... ... @@ -1027,10 +1027,8 @@
1027 1027  )))
1028 1028  
1029 1029  
1030 -
1031 1031  == 7.4 Package maintenance system ==
1032 1032  
1033 -
1034 1034  DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
1035 1035  
1036 1036  (((
... ... @@ -1083,7 +1083,6 @@
1083 1083  (((
1084 1084  (% style="background-color:#dcdcdc" %)//Configuring iperf.//
1085 1085  
1086 -
1087 1087  
1088 1088  )))
1089 1089  
... ... @@ -1090,12 +1090,10 @@
1090 1090  = 8. Upgrade Linux Firmware =
1091 1091  
1092 1092  
1093 -
1094 1094  = 9. FAQ =
1095 1095  
1096 1096  == 9.1 How can I configure for a customized frequency band? ==
1097 1097  
1098 -
1099 1099  (((
1100 1100  See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
1101 1101  )))
... ... @@ -1102,20 +1102,15 @@
1102 1102  
1103 1103  (((
1104 1104  
1105 -
1106 -
1107 1107  )))
1108 1108  
1109 1109  == 9.2 Can I connect DLOS8N to LORIOT? ==
1110 1110  
1111 -
1112 1112  Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
1113 1113  
1114 1114  
1115 -
1116 1116  == 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
1117 1117  
1118 -
1119 1119  (((
1120 1120  Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
1121 1121  )))
... ... @@ -1125,19 +1125,15 @@
1125 1125  )))
1126 1126  
1127 1127  
1128 -
1129 1129  == 9.4 Can I use 868Mhz version for 915Mhz bands? ==
1130 1130  
1131 -
1132 1132  It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation.
1133 1133  
1134 1134  
1135 -
1136 1136  = 10. Trouble Shooting =
1137 1137  
1138 1138  == 10.1 I get kernel error when install new package, how to fix? ==
1139 1139  
1140 -
1141 1141  In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID:
1142 1142  
1143 1143  (% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
... ... @@ -1159,10 +1159,8 @@
1159 1159  (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
1160 1160  
1161 1161  
1162 -
1163 1163  == 10.2 How to recover the DLOS8N if the firmware crashes ==
1164 1164  
1165 -
1166 1166  (((
1167 1167  Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
1168 1168  )))
... ... @@ -1169,27 +1169,21 @@
1169 1169  
1170 1170  (((
1171 1171  
1172 -
1173 -
1174 1174  )))
1175 1175  
1176 1176  == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
1177 1177  
1178 -
1179 1179  [[image:1657090540821-317.png]]
1180 1180  
1181 -
1182 1182  (((
1183 1183  The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
1184 -
1185 -
1186 1186  )))
1187 1187  
1188 -(% style="color:red" %)**Note: fallback IP can be disabled in the WAN and DHCP page.**
1091 +(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
1189 1189  
1190 1190  
1191 1191  (((
1192 -(% style="color:blue" %)**Steps to connect via fall back IP:**
1095 +Steps to connect via fall back IP:
1193 1193  )))
1194 1194  
1195 1195  (((
... ... @@ -1201,35 +1201,27 @@
1201 1201  )))
1202 1202  
1203 1203  (((
1204 -
1205 -
1206 1206  As below photo:
1207 1207  )))
1208 1208  
1209 1209  [[image:1652435256286-879.png]]
1210 1210  
1211 -
1212 1212  3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.
1213 1213  
1214 -
1215 1215  Please note the latest firmware uses port 8000 for http and 2222 for ssh access.
1216 1216  
1217 1217  
1218 -
1219 1219  = 11. Order Info =
1220 1220  
1119 +(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: **
1221 1221  
1222 - **//PART: (% style="color:blue" %)DLOS8N-XXX-YYY//(%%)**
1121 +(% style="color:#4f81bd" %) **//XXX: Frequency Band//**
1223 1223  
1224 -**//XXX: Frequency Band//**
1123 +* (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
1124 +* (% style="color:red" %)** 915**(% style="color:black" %):  valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
1225 1225  
1226 -* (% style="color:red" %)** 868**(%%) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
1227 -* (% style="color:red" %)** 915**(%%):  valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
1126 +(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//**
1228 1228  
1229 -
1230 -
1231 -**//YYY: 4G Cellular Option//**
1232 -
1233 1233  * (% style="color:red" %)** E**(% style="color:black" %):  EMEA, Korea, Thailand, India.
1234 1234  * (% style="color:red" %)** A**(% style="color:black" %):  North America/ Rogers/AT&T/T-Mobile.
1235 1235  * (% style="color:red" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan
... ... @@ -1241,7 +1241,6 @@
1241 1241  
1242 1242  = 12. Packing Info =
1243 1243  
1244 -
1245 1245  (((
1246 1246  **Package Includes**:
1247 1247  )))
... ... @@ -1250,8 +1250,6 @@
1250 1250  * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered
1251 1251  * Packaging with environmental protection paper box
1252 1252  
1253 -
1254 -
1255 1255  (((
1256 1256  **Dimension and weight**:
1257 1257  )))
... ... @@ -1261,14 +1261,9 @@
1261 1261  * Package Size: 49 x 19.5 x x 19Package Size: 4912 cm
1262 1262  * Weight: 2.5kg
1263 1263  
1264 -
1265 -
1266 -
1267 -
1268 1268  = 13. Support =
1269 1269  
1270 -
1271 1271  * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
1272 1272  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1273 1273  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1274 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:  [[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
1161 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]