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From version < 109.2 >
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Title
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1 -DLOS8N - Outdoor LoRaWAN Gateway User Manual
1 +DLOS8N
Content
... ... @@ -1,74 +1,48 @@
1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1652409757234-446.png||height="399" width="399"]]
4 +[[image:1652409757234-446.png]]
3 3  
4 4  
5 5  
8 +**DLOS8N Outdoor LoRaWAN Gateway User Manual**
6 6  
7 7  
11 +Table of Contents
8 8  
9 -
10 -
11 -
12 -
13 -**Table of Contents:**
14 -
15 15  {{toc/}}
16 16  
17 17  
18 18  
19 19  
20 -
21 -
22 -
23 -
24 -
25 -
26 -
27 -
28 28  = 1. Introduction =
29 29  
30 30  == 1.1 What is the DLOS8N ==
31 31  
22 +The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
32 32  
33 -(((
34 -The DLOS8N is an** (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway(%%)**(% style="color:#4f81bd" %). (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
35 -)))
24 +DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.
36 36  
37 -(((
38 -DLOS8N supports (% style="color:#4f81bd" %)**Semtech packet forwarder** (% style="color:black" %)and (% style="color:#4f81bd" %)**LoRaWAN Station connection**, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator.**
39 -)))
26 +DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
40 40  
41 -(((
42 -DLOS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands** (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
43 -)))
44 -
45 -(((
46 46  DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
47 -)))
48 48  
49 -(((
50 -DLOS8N supports (% style="color:#4f81bd" %)**auto-provision** (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
30 +DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
51 51  
52 -
53 -)))
32 +[[image:1652411526195-923.png]]
54 54  
55 -[[image:1652411526195-923.png||height="494" width="731"]]
56 56  
57 -
58 58  == 1.2 Specifications ==
59 59  
37 +**Hardware System:**
60 60  
61 -(% style="color:#037691" %)**Hardware System:**
39 + Linux Part:
62 62  
63 -(((
64 -(% style="color:#037691" %)**Linux Part:**
65 -)))
66 -
67 67  * 400Mhz ar9331 processor
68 68  * 64MB RAM
69 69  * 16MB Flash
70 70  
71 -(% style="color:#037691" %)**Interface:**
45 +**Interface:**
72 72  
73 73  * 10M/100M RJ45 Ports x 1
74 74  * WiFi : 802.11 b/g/n
... ... @@ -79,7 +79,7 @@
79 79  * Mini-PCI E connector x 1
80 80  * SX1302 + 2 x SX1250
81 81  
82 -(% style="color:#037691" %)**WiFi Spec:**
56 +**WiFi Spec:**
83 83  
84 84  * IEEE 802.11 b/g/n
85 85  * Frequency Band: 2.4 ~~ 2.462GHz
... ... @@ -92,7 +92,7 @@
92 92  ** 11g 54M : -71dbm
93 93  ** 11n 20M : -67dbm
94 94  
95 -(% style="color:#037691" %)**LoRa Spec:**
69 +**LoRa Spec:**
96 96  
97 97  * Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end
98 98  * 70 dB CW interferer rejection at 1 MHz offset
... ... @@ -103,7 +103,7 @@
103 103  * Dynamic data-rate (DDR) adaptation
104 104  * True antenna diversity or simultaneous dual-band operation
105 105  
106 -(% style="color:#037691" %)**Cellular 4G LTE (optional):**
80 +**Cellular 4G LTE (optional):**
107 107  
108 108  * Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
109 109  * Standard Size SIM Slot
... ... @@ -112,7 +112,7 @@
112 112  * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage
113 113  * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems
114 114  
115 -(% style="color:#037691" %)**Power over Ethernet:**
89 +**Power over Ethernet:**
116 116  
117 117  * IEEE 802.3af compliant.
118 118  * Support wide input voltage range  37Vdc to 57Vdc.
... ... @@ -143,7 +143,7 @@
143 143  
144 144  == 1.4 Hardware System Structure ==
145 145  
146 -[[image:1652411641871-482.png||height="416" width="716"]]
120 +[[image:1652411641871-482.png||height="425" width="732"]]
147 147  
148 148  
149 149  == 1.5 DLOS8N Applications ==
... ... @@ -169,13 +169,11 @@
169 169  (% style="color:green" %)**BLINKING GREEN**:(% style="color:black" %) a) Device has internet connection but no LoRaWAN Connection.  or b) Device is in booting stage, in this stage, it will (% style="color:green" %)**BLINKING GREEN**(% style="color:black" %) for several seconds and then (% style="color:red" %)**RED** (% style="color:black" %)and (% style="color:#ffc000" %)**YELLOW** (% style="color:black" %)will blink together.
170 170  )))
171 171  * (((
172 -(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn't have Internet connection.
173 -
174 -
175 -
146 +(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn’t have Internet connection.
176 176  )))
177 177  )))
178 178  
150 +
179 179  == 1.7 WiFi Direction ==
180 180  
181 181  DLOS8N use directional WiFi Antenna. The best direction is as below:
... ... @@ -187,7 +187,6 @@
187 187  
188 188  The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port.
189 189  
190 -
191 191  == 2.1 Find IP address of DLOS8N ==
192 192  
193 193  === 2.1.1 Connect via WiFi ===
... ... @@ -194,6 +194,7 @@
194 194  
195 195  [[image:1652412985720-934.png]]
196 196  
168 +
197 197  At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password:
198 198  
199 199  [[image:1652413127647-377.png]]
... ... @@ -200,11 +200,8 @@
200 200  
201 201  (% style="background-color:#ffffcc" %)dragino+dragino
202 202  
203 -(((
204 204  User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1
205 205  
206 -
207 -)))
208 208  
209 209  === 2.1.2 Connect via Ethernet with DHCP IP from router ===
210 210  
... ... @@ -211,11 +211,8 @@
211 211  [[image:1652414114583-532.png]]
212 212  
213 213  
214 -(((
215 -Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
183 +Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
216 216  
217 -
218 -)))
219 219  
220 220  === 2.1.3 Connect via WiFi with DHCP IP from router ===
221 221  
... ... @@ -227,7 +227,7 @@
227 227  
228 228  === 2.1.4 Connect via Ethernet with fall back ip ===
229 229  
230 -The WAN port also has a [[fall back ip address>>||anchor="H10.3IconfiguredDLOS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3IconfiguredDLOS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure.
196 +The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesnt connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure.
231 231  
232 232  
233 233  == 2.2 Access Configure Web UI ==
... ... @@ -254,6 +254,8 @@
254 254  [[image:1652414287022-223.png]]
255 255  
256 256  
223 +
224 +
257 257  = 3. Typical Network Setup =
258 258  
259 259  == 3.1 Overview ==
... ... @@ -265,12 +265,11 @@
265 265  * **WiFi AP Mode**
266 266  * **Cellular Mode**
267 267  
268 -
269 269  == 3.2 Use WAN port to access Internet ==
270 270  
271 -By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N's WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
238 +By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8Ns WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
272 272  
273 -[[image:1657089235431-309.png]]
240 +[[image:1652420169255-959.png]]
274 274  
275 275  
276 276  == 3.3 Access the Internet as a WiFi Client ==
... ... @@ -277,44 +277,33 @@
277 277  
278 278  In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
279 279  
280 -(((
281 281  The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
282 -)))
283 283  
284 -[[image:1657089014716-109.png]]
249 +[[image:1652420327792-211.png]]
285 285  
286 -(((
251 +
287 287  In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
288 288  
289 -
290 -)))
291 291  
292 292  == 3.4 Access the Internet via Cellular ==
293 293  
294 294  If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up.
295 295  
296 -(((
259 +
297 297  First, release the four screws of DLOS8N, pull out PCB and install SIM card as below:
298 -)))
299 299  
300 300  [[image:1652420606018-181.png]]
301 301  
302 302  
303 -(((
304 -[[image:1652420718132-929.png||height="427" width="727"]]
305 -)))
265 +[[image:1652420718132-929.png||height="450" width="766"]]
306 306  
307 -(((
267 +
308 308  The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular**
309 -)))
310 310  
311 -(((
270 +
312 312  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
313 -)))
314 314  
315 -(((
316 316  [[image:1652421032117-341.png||height="329" width="752"]]
317 -)))
318 318  
319 319  (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
320 320  
... ... @@ -323,11 +323,11 @@
323 323  
324 324  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
325 325  
326 -* GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
327 -* Yellow  Tick  [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don't use it for internet connection.
328 -* RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn't connected.
282 +* GREEN Tick ​​​​[[image:1652421151598-130.png||height="23" width="24"]] : This interface has Internet connection.
283 +* Yellow Tick  [[image:1652421168047-470.png||height="22" width="21"]] : This interface has IP address but dont use it for internet connection.
284 +* RED Cross   [[image:1652421179500-890.png||height="24" width="27"]] : This interface doesnt connected.
329 329  
330 -[[image:1657089302970-101.png]]
286 +[[image:1652421351382-793.png||height="339" width="765"]]
331 331  
332 332  
333 333  = 4. Example: Configure as a LoRaWAN gateway =
... ... @@ -334,13 +334,11 @@
334 334  
335 335  DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
336 336  
337 -(((
338 338  [[image:image-20220513140429-1.png||height="565" width="824"]]
339 -)))
340 340  
341 341  This chapter describes how to use the DLOS8Nto work with
342 342  
343 -TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
297 +[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
344 344  
345 345  
346 346  == 4.1 Create a gateway in TTN V3 Server ==
... ... @@ -347,16 +347,13 @@
347 347  
348 348  (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.**
349 349  
350 -(((
351 351  Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page:
352 -)))
353 353  
354 -(((
355 355  [[image:1652421929753-168.png||height="403" width="739"]]
356 -)))
357 357  
358 -The example gateway id is: **a840411e96744154**
308 +The example gateway id is: a840411e96744154
359 359  
310 +
360 360  (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
361 361  
362 362  [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
... ... @@ -363,12 +363,12 @@
363 363  
364 364  [[image:1652422127479-258.png||height="346" width="738"]]
365 365  
317 +
366 366  (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
367 367  
368 -(((
369 369  [[image:1652422142236-792.png||height="356" width="737"]]
370 -)))
371 371  
322 +
372 372  (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address**
373 373  
374 374  * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network
... ... @@ -384,48 +384,36 @@
384 384  
385 385  Open the following page:
386 386  
387 - [[image:1657089352139-443.png]]
338 + [[image:1652422470352-518.png||height="391" width="716"]]
388 388  
340 +[[image:1652422479876-297.png||height="398" width="729"]]
389 389  
390 -[[image:1657089363403-611.png]]
391 -
392 -
393 -(((
394 394  (% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
395 -)))
396 396  
397 397  After creating the gateway, you can see the gateway info, as below.
398 398  
399 -[[image:1657089571089-281.png]]
346 +[[image:1652422509034-682.png||height="299" width="739"]]
400 400  
401 401  
402 402  == 4.2 Configure DLOS8N to connect to TTN v3 ==
403 403  
404 -(((
405 405  You can now configure the DLOS8N to let it connect to TTN network V3.
406 -)))
407 407  
408 -(((
409 409  Make sure your DLOS8N has a working Internet Connection first.
410 -)))
411 411  
412 -(((
413 413  Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply**
414 -)))
415 415  
416 -[[image:1657089586062-302.png]]
357 +[[image:1652422624783-580.png||height="327" width="729"]]
417 417  
418 -
419 419  (% style="color:red" %)**Note: **The server address must match the Gateway server address you choose in TTN V3.
420 420  
421 421  In the home page, we can see the LoRaWAN connection is ready now.
422 422  
423 -[[image:1657089615405-484.png]]
363 +[[image:1652422685063-596.png||height="327" width="729"]]
424 424  
425 -
426 426  In TTN v3 portal, we can also see the gateway is connected.
427 427  
428 -[[image:1657089753667-298.png]]
367 +[[image:1652422703020-955.png||height="343" width="730"]]
429 429  
430 430  
431 431  == 4.3 Configure frequency ==
... ... @@ -440,49 +440,32 @@
440 440   [[image:1652422763536-750.png||height="514" width="730"]]
441 441  
442 442  
443 -== 4.4 Add a LoRaWAN End Device ==
382 +4.4 Add a LoRaWAN End Device
444 444  
445 -(((
446 446  This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site.
447 -)))
448 448  
449 -(((
450 450  We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar.
451 -)))
452 452  
453 453  [[image:1652422794767-871.png]]
454 454  
455 -(((
456 456  (% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device.
457 -)))
458 458  
459 -(((
460 460  Three codes are required to define the device in TTN v3:
461 -)))
462 462  
463 463  * DEV EUI - Unique ID code for a particular device.
464 464  * APP EUI - ID code for an Application defined in TTN v3.
465 465  * APP Key - Unique key to secure communications with a particular device.
466 466  
467 -(((
468 -
469 -
470 470  A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below.
471 -)))
472 472  
473 473  [[image:1652422840936-838.png]]
474 474  
475 -(((
402 +
476 476  (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands.  Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.
477 -)))
478 478  
479 -(((
480 480  For the TTN v3 server, you can use the codes set in the device as in the following example.
481 -)))
482 482  
483 -(((
484 484  Select **Add Application** to open the screen below.
485 -)))
486 486  
487 487  [[image:1652422946999-255.png||height="356" width="744"]]
488 488  
... ... @@ -492,40 +492,27 @@
492 492  
493 493  [[image:1652422975885-591.png||height="359" width="726"]]
494 494  
495 -(((
496 496  Select OTAA activation mode
497 -)))
498 498  
499 -(((
419 +
500 500  The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3.
501 -)))
502 502  
503 503  [[image:1652422998005-968.png||height="352" width="744"]]
504 504  
505 -
506 506  First, input the End device ID, AppEUI and DevEUI.
507 507  
508 508  [[image:1652423022781-339.png||height="365" width="741"]]
509 509  
510 -
511 511  Secondly, choose the corresponding frequency and LoRaWAN class capabilities.
512 512  
513 513  [[image:1652423046741-467.png||height="355" width="736"]]
514 514  
515 -
516 -(((
517 517  Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device.
518 518  
519 -
520 -)))
521 521  
522 -(((
523 523  (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
524 -)))
525 525  
526 -(((
527 527  (% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display.
528 -)))
529 529  
530 530  [[image:1652423277549-324.png||height="273" width="745"]]
531 531  
... ... @@ -543,36 +543,30 @@
543 543  
544 544  === 5.2.1 LoRa ~-~-> LoRa ===
545 545  
546 -(((
547 547  This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well.
548 -)))
549 549  
550 -(((
551 551  Different DLOS8N hardware version can support different frequency range:
552 -)))
553 553  
554 554  * **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
555 555  * **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
556 556  
557 -(((
558 558  After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log**
559 -)))
560 560  
561 561  [[image:1652423554776-574.png||height="380" width="740"]]
562 562  
563 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
466 +Note *: See this instruction for how to customize frequency band:
564 564  
468 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
565 565  
470 +
566 566  === 5.2.2 LoRa ~-~-> ABP Decryption ===
567 567  
568 568  The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
569 569  
570 570  * No internet connection.
571 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
476 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
572 572  
573 -(((
574 -Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
575 -)))
478 +Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
576 576  
577 577  [[image:1652423628833-467.png||height="357" width="755"]]
578 578  
... ... @@ -591,7 +591,7 @@
591 591  
592 592  ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
593 593  
594 -**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
497 +See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
595 595  
596 596  
597 597  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
... ... @@ -598,22 +598,14 @@
598 598  
599 599  [[image:1652428499323-384.png||height="275" width="723"]]
600 600  
504 +Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
601 601  
602 -(((
603 -Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
604 604  
605 -
606 -)))
607 -
608 608  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
609 609  
610 -(((
611 611  Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]]
612 -)))
613 613  
614 -(((
615 -Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
616 -)))
511 +Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
617 617  
618 618  [[image:1652428648903-878.png||height="266" width="731"]]
619 619  
... ... @@ -622,8 +622,9 @@
622 622  
623 623  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
624 624  
625 -Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
520 +Instruction:
626 626  
522 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
627 627  
628 628  [[image:1652428705046-212.png||height="417" width="733"]]
629 629  
... ... @@ -641,46 +641,54 @@
641 641  
642 642  [[image:1652428861256-300.png||height="354" width="724"]]
643 643  
644 -(((
645 645  **__System Password:__**
646 -)))
647 647  
648 -(((
649 649  There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface.
650 -)))
651 651  
652 -(((
653 653  This page can be used to set the password for them.
654 -)))
655 655  
656 656  (((
657 -**__Timezone: __**Set device timezone.
547 +
658 658  )))
659 659  
660 -(((
661 -**__Port forwarding: __**Enable/Disable the HTTP and SSH access via WAN interface.
550 +**__Timezone:__**
662 662  
552 +Set device timezone.
553 +
554 +(((
663 663  
664 664  )))
665 665  
558 +**__Port forwarding:__**
559 +
560 +Enable/Disable the HTTP and SSH access via WAN interface.
561 +
562 +
666 666  === 5.5.3 System ~-~-> Network ===
667 667  
668 668  [[image:1652429149053-824.png||height="467" width="725"]]
669 669  
670 -(((
671 -**__LAN Settings:  __**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N's own network.
672 -)))
567 +**__LAN Settings:__**
673 673  
569 +When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network.
570 +
674 674  (((
675 -__**WAN Settings: **__Setting for DLOS8N WAN port
572 +
676 676  )))
677 677  
678 -(((
679 -__**WiFi Settings:  **__Setting for DLOS8N WiFi IP when use it as WiFi Client
575 +__**WAN Settings:**__
680 680  
577 +Setting for DLOS8N WAN port
578 +
579 +(((
681 681  
682 682  )))
683 683  
583 +__**WiFi Settings:**__
584 +
585 +Setting for DLOS8N WiFi IP when use it as WiFi Client
586 +
587 +
684 684  === 5.5.4 System ~-~-> WiFi ===
685 685  
686 686  DLOS8N WiFi Settings.
... ... @@ -694,7 +694,7 @@
694 694  
695 695  [[image:1652429309615-825.png||height="320" width="732"]]
696 696  
697 -(% style="color:red" %)Note *: For DLOS8N which doesn't have the cellular module, this page will shows Cellular not detected.
601 +(% style="color:red" %)Note *: For DLOS8N which doesnt have the cellular module, this page will shows Cellular not detected.
698 698  
699 699  
700 700  === 5.5.6 System ~-~-> Network Status ===
... ... @@ -714,13 +714,13 @@
714 714  
715 715  Please see this document for detail:
716 716  
717 -(((
718 718  [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
719 -)))
720 720  
721 721  
722 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
624 +R-SSH is for remote access device and management, introduction for how to use:
723 723  
626 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
627 +
724 724  [[image:1652429624400-864.png||height="432" width="716"]]
725 725  
726 726  
... ... @@ -732,25 +732,20 @@
732 732  
733 733  ( [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]] )
734 734  
735 -
736 736  * **Change Log**: [[Firmware Change Log>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]].
737 737  
738 738  ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] )
739 739  
740 740  
741 -(((
742 742  The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below.
743 -)))
744 744  
745 -(((
746 746  (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade**
747 -)))
748 748  
749 749  [[image:1652429711145-862.png||height="270" width="737"]]
750 750  
650 +
751 751  Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade.
752 752  
753 -
754 754  (% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
755 755  
756 756  The system will automatically boot into the new firmware after upgrade.
... ... @@ -757,6 +757,7 @@
757 757  
758 758  [[image:1652429962190-224.png||height="358" width="729"]]
759 759  
659 +
760 760  (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console
761 761  
762 762  SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run
... ... @@ -770,9 +770,6 @@
770 770  
771 771  [[image:1652430197132-330.png||height="256" width="724"]]
772 772  
773 -(((
774 -
775 -)))
776 776  
777 777  === 5.5.10 System ~-~-> Package Maintain ===
778 778  
... ... @@ -785,24 +785,11 @@
785 785  
786 786  === 5.6.1 LogRead ~-~-> LoRa Log ===
787 787  
685 +[[image:1652430356784-567.png||height="325" width="730"]]
788 788  
789 789  Show the frequency for LoRa Radio and traffics.
790 790  
791 -[[image:image-20220615204306-1.png||height="575" width="733"]]
792 792  
793 -
794 -Show the IoT Server Connection State and FWD State
795 -
796 -[[image:image-20220616083933-1.png||height="556" width="729"]]
797 -
798 -DLOS8 can view GPS location in the Logread FWD State
799 -
800 -
801 -Show the Error logs, RxTxJson lorawan packages, and PULL State
802 -
803 -[[image:image-20220615205416-6.png||height="442" width="884"]]
804 -
805 -
806 806  === 5.6.2 LogRead ~-~-> System Log ===
807 807  
808 808  Show the system log
... ... @@ -814,7 +814,7 @@
814 814  
815 815  == 6.1 More instructions ==
816 816  
817 -[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
701 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
818 818  
819 819  
820 820  = 7. Linux System =
... ... @@ -821,7 +821,6 @@
821 821  
822 822  The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
823 823  
824 -
825 825  == 7.1 SSH Access for Linux console ==
826 826  
827 827  User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it.
... ... @@ -845,21 +845,13 @@
845 845  
846 846  == 7.2 Edit and Transfer files ==
847 847  
848 -(((
849 849  The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols.
850 -)))
851 851  
852 -(((
853 853  In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility.
854 -)))
855 855  
856 -(((
857 857  After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows.
858 -)))
859 859  
860 -(((
861 861  Screenshot is as below:
862 -)))
863 863  
864 864  [[image:1652431650755-450.png]]
865 865  
... ... @@ -866,17 +866,11 @@
866 866  
867 867  == 7.3 File System ==
868 868  
869 -(((
870 870  The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot.
871 -)))
872 872  
873 -(((
874 874  The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash.
875 -)))
876 876  
877 -(((
878 878  You can use an external USB flash memory device to extend the size of flash memory for storage.
879 -)))
880 880  
881 881  
882 882  == 7.4 Package maintenance system ==
... ... @@ -883,13 +883,9 @@
883 883  
884 884  DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
885 885  
886 -(((
887 887  Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]])
888 -)))
889 889  
890 -(((
891 891  **In Linux Console run:**
892 -)))
893 893  
894 894  (((
895 895  (% style="color:green" %)**root@dragino-169d30:~~# opkg update**           (% style="color:black" %)~/~/ to get the latest packages list
... ... @@ -915,7 +915,7 @@
915 915  )))
916 916  
917 917  (((
918 -(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]]
783 +(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color:#dcdcdc" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]]
919 919  )))
920 920  
921 921  (((
... ... @@ -923,7 +923,7 @@
923 923  )))
924 924  
925 925  (((
926 -(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]]
791 +(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color:#dcdcdc" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]]
927 927  )))
928 928  
929 929  (((
... ... @@ -932,8 +932,6 @@
932 932  
933 933  (((
934 934  (% style="background-color:#dcdcdc" %)//Configuring iperf.//
935 -
936 -
937 937  )))
938 938  
939 939  = 8. Upgrade Linux Firmware =
... ... @@ -943,28 +943,21 @@
943 943  
944 944  == 9.1 How can I configure for a customized frequency band? ==
945 945  
946 -(((
947 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
948 -)))
809 +See below link for how to customize frequency band:
949 949  
950 -(((
951 -
952 -)))
811 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
953 953  
813 +
954 954  == 9.2 Can I connect DLOS8N to LORIOT? ==
955 955  
956 -Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
816 +Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
957 957  
958 958  
959 959  == 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
960 960  
961 -(((
962 962  Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
963 -)))
964 964  
965 -(((
966 966  The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]]
967 -)))
968 968  
969 969  
970 970  == 9.4 Can I use 868Mhz version for 915Mhz bands? ==
... ... @@ -978,61 +978,49 @@
978 978  
979 979  In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID:
980 980  
981 -(% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
837 +root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
982 982  
983 -(% style="background-color:yellow" %)Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
839 +Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
984 984  
985 -(% style="background-color:yellow" %)Collected errors:
841 +Collected errors:
986 986  
987 -(% style="background-color:yellow" %)* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x:
843 +~* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x:
988 988  
989 -(% style="background-color:yellow" %)*      kernel (= 3.10.49-1-4917516478a753314254643facdf360a) *
845 +*      kernel (= 3.10.49-1-4917516478a753314254643facdf360a) *
990 990  
991 - (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
847 + ~* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
992 992  
993 -(((
849 +
994 994  In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same.
995 -)))
996 996  
997 -(% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
852 +Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
998 998  
999 999  
1000 1000  == 10.2 How to recover the DLOS8N if the firmware crashes ==
1001 1001  
1002 -(((
1003 -Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
1004 -)))
857 +Please follow this instruction to recover your gateway:
1005 1005  
1006 -(((
1007 -
1008 -)))
859 +[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
1009 1009  
861 +
1010 1010  == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
1011 1011  
1012 1012  [[image:1652435238615-272.png||height="247" width="727"]]
1013 1013  
1014 -(((
1015 1015  The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
1016 -)))
1017 1017  
1018 -(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
868 +(Note: fallback IP can be disabled in the WAN and DHCP page)
1019 1019  
1020 1020  
1021 -(((
1022 1022  Steps to connect via fall back IP:
1023 -)))
1024 1024  
1025 -(((
1026 -~1. Connect PC's Ethernet port to DLOS8N's WAN port
1027 -)))
873 +~1. Connect PC’s Ethernet port to DLOS8N’s WAN port
1028 1028  
1029 -(((
1030 -2. Configure PC's Ethernet port has IP: 172.31.255.253 and Netmask: 255.255.255.252
1031 -)))
875 +2. Configure PC’s Ethernet port has
876 +IP: 172.31.255.253 and
877 +Netmask: 255.255.255.252
1032 1032  
1033 -(((
1034 1034  As below photo:
1035 -)))
1036 1036  
1037 1037  [[image:1652435256286-879.png]]
1038 1038  
... ... @@ -1040,49 +1040,42 @@
1040 1040  
1041 1041  Please note the latest firmware uses port 8000 for http and 2222 for ssh access.
1042 1042  
1043 -
1044 1044  = 11. Order Info =
1045 1045  
1046 -(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: **
889 +**//PART: DLOS8N-XXX-YYY//:**
1047 1047  
1048 -(% style="color:#4f81bd" %) **//XXX: Frequency Band//**
891 +**//XXX: Frequency Band//**
1049 1049  
1050 -* (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
1051 -* (% style="color:red" %)** 915**(% style="color:black" %):  valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
893 +* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
894 +* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
1052 1052  
1053 -(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//**
896 +**//YYY: 4G Cellular Option//**
1054 1054  
1055 -* (% style="color:red" %)** E**(% style="color:black" %):  EMEA, Korea, Thailand, India.
1056 -* (% style="color:red" %)** A**(% style="color:black" %):  North America/ Rogers/AT&T/T-Mobile.
1057 -* (% style="color:red" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan
1058 -* (% style="color:red" %)** J**(% style="color:black" %):  Japan, DOCOMO/SoftBank/ KDDI
898 +* **E**: EMEA, Korea, Thailand, India.
899 +* **A**: North America/ Rogers/AT&T/T-Mobile.
900 +* **AU**: Latin America, New Zeland, Taiwan
901 +* **J**: Japan, DOCOMO/SoftBank/ KDDI
1059 1059  
1060 1060  More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
1061 1061  
1062 -
1063 -
1064 1064  = 12. Packing Info =
1065 1065  
1066 -(((
1067 1067  **Package Includes**:
1068 -)))
1069 1069  
1070 1070  * DLOS8N LoRaWAN Gateway x 1
1071 1071  * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered
1072 1072  * Packaging with environmental protection paper box
1073 1073  
1074 -(((
1075 1075  **Dimension and weight**:
1076 -)))
1077 1077  
1078 -* Device Size: 2x 9 x 8.5 cm
1079 -* Weight: 450g
1080 -* Package Size: 4x 19.5 x x 19Package Size: 4912 cm
1081 -* Weight: 2.5kg
915 +* Device Size: 12 x 12 x 3 cm
916 +* Weight: 187g
917 +* Package Size: 14.5 x 13.5 x 6 cm
918 +* Weight: 300g
1082 1082  
1083 1083  = 13. Support =
1084 1084  
1085 -* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
922 +* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
1086 1086  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1087 1087  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1088 1088  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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