Changes for page Cellular network connection details and tips

Last modified by Xiaoling on 2025/08/04 14:39

From 98.1 to 99.1 From 114.2 to 115.1

From version 99.1

edited by Kilight Cao
on 2024/07/12 13:58

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To version 114.2

edited by Xiaoling
on 2025/08/04 14:30

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--XWiki.Kilight
++XWiki.Xiaoling

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--
++**Table of Contents:**
--**Table of Contents：**
--
  {{toc/}}
++
++
  = 1. Enable Cellular Connection =
@@ -23,15 +23,17 @@
  [[image:image-20220527153544-2.png]]
--= 2. How to Debug if Cellular connection fails =
++= 2. How to Trouble Shooting if Cellular connection fails =
  If there is a problem with the cellular connection. Please check the below points:
--== 2.1 Do you order the model with a cellular option ==
++== 2.1 For LPS8N/DLOS8N/LG308N ==
++== 2.1.1 Do you order the model with a cellular option ==
++
  Make sure you order the model with the cellular option. Can check by command or via the Web UI.
  (% class="box" %)
@@ -45,7 +45,7 @@
  [[image:image-20220601110748-1.png]]
--== 2.2 Do you input the SIM card correctly ==
++=== 2.1.2 Do you input the SIM card correctly ===
  **Below command can check if you have a SIM card inserted, or via Web UI**
@@ -64,6 +64,7 @@
  )))
++
  (% class="wikigeneratedid" %)
  [[image:image-20220527153804-4.png]]
@@ -78,7 +78,7 @@
  [[image:image-20220527153827-5.png]]
--== 2.3 Check dialing info ==
++=== 2.1.3 Check dialing info ===
  run "**logread -f**" in gateway CLI。
@@ -124,11 +124,202 @@
  )))
--== 2.4 If the following situation occurs, how can users solve this problem? ==
++== 2.2 For LPS8v2/MS48-LR ==
--=== 2.4.1 The gateway can read the SIM card, But the Internet is displayed as Fail. ===
++(% class="wikigeneratedid" id="H2.2.1Doyouorderthemodelwithacellularoption" %)
++(% id="cke_bm_23549S" style="display:none" %)
++=== 2.2.1 Do you order the model with a cellular option ===
++
++Make sure you order the model with the cellular option. Can check by command or via the Web UI.
++
++(% class="box" %)
++(((
++//root@dragino-2d5d26:~~# lsusb
++Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
++Bus 004 Device 002: ID 2c7c:0125 Quectel Wireless Solutions Co., Ltd. EC25 LTE modem    ~-~-> This is the Cellular module
++Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
++Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
++Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
++Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
++Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
++Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
++Bus 001 Device 002: ID 0bda:f179 Realtek Semiconductor Corp. RTL8188FTV 802.11b/g/n 1T1R 2.4G WLAN Adapter
++Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
++Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
++root@dragino-2d5d26:~~# //
++)))
++
++[[image:image-20241205150916-1.png]]
++
++[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153804-4.png?rev=1.1||alt="image-20220527153804-4.png"]]
++
++**Note:** **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.**
++
++Please check the IP address is displayed and the Internet displays "OK", it works properly.
++
++[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153827-5.png?rev=1.1||alt="image-20220527153827-5.png"]]
++
++
++=== 2.2.2 Check cellular info ===
++
++
++**Below command can check if you have a SIM card inserted, or via Web UI**
++
++* Make sure to Power Off when you insert the SIM card and power on the device. The SIM card slot of the gateway does not support hot swap
++* Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction.
++
++[[image:image-20241231153947-1.jpeg||height="287" width="968"]]
++
++
++run "**quectel-CM**" in gateway CLI
++
++(% class="box infomessage" %)
++(((
++Usage:  /usr/bin/quectel-CM [options]
++     -s [apn [user password auth]]          Set apn/user/password/auth get from your network provider. auth: 1~~pap, 2~~chap
++     -p pincode                             Verify sim card pin if sim card is locked
++     -p [quectel-][qmi|mbim]-proxy          Request to use proxy
++     -f logfilename                         Save log message of this program to file
++     -u usbmonlog filename                  Save usbmon log to file
++     -i interface                           Specify which network interface to setup data call when multi-modems exits
++     -4                                     Setup IPv4 data call (default)
++     -6                                     Setup IPv6 data call
++     -k pdn                                 Specify which pdn to hangup data call (by send SIGINT to 'quectel-CM -n pdn')
++     -m iface-idx                           Bind QMI data call to wwan0_<iface idx> when QMAP used. E.g '-n 7 -m 1' bind pdn-7 data call to wwan0_1
++     -b                                     Enable network interface bridge function (default 0)
++     -v                                     Verbose log mode, for debug purpose.[Examples]
++Example 1: /usr/bin/quectel-CM
++Example 2: /usr/bin/quectel-CM -s 3gnet
++Example 3: /usr/bin/quectel-CM -s 3gnet -v
++)))
++
++
++==== **The gateway cellular logs show SIMStatus: SIM_ABSENT** ====
++
++
++If the SIM status is **SIM_ABSENT**, the SIM card is not detected. You need to check whether the SIM card is available and whether the device is powered off when the SIM card is installed.
++
++(% class="box" %)
++(((
++root@dragino-2d5d26:~~# quectel-CM -s 3gnet
++[12-05_07:12:08:451] Quectel_QConnectManager_Linux_V1.6.0.24
++[12-05_07:12:08:454] Find /sys/bus/usb/devices/4-1 idVendor=0x2c7c idProduct=0x125, bus=0x004, dev=0x002
++[12-05_07:12:08:455] Auto find qmichannel = /dev/cdc-wdm0
++[12-05_07:12:08:455] Auto find usbnet_adapter = wwan0
++[12-05_07:12:08:455] netcard driver = qmi_wwan, driver version = 5.15.43-draginohp0z
++[12-05_07:12:08:456] Modem works in QMI mode
++[12-05_07:12:08:516] cdc_wdm_fd = 7
++[12-05_07:12:08:613] Get clientWDS = 21
++[12-05_07:12:08:645] Get clientDMS = 1
++[12-05_07:12:08:676] Get clientNAS = 4
++[12-05_07:12:08:709] Get clientUIM = 2
++[12-05_07:12:08:741] Get clientWDA = 1
++[12-05_07:12:08:774] requestBaseBandVersion EC25EFAR06A16M4G
++[12-05_07:12:08:902] (% style="color:#037691" %)**requestGetSIMStatus SIMStatus: SIM_ABSENT ~-~-~-~--> This means that the SIM cannot be read**(%%)
++[12-05_07:12:08:902] requestSetProfile[1] 3gnet~/~//0
++[12-05_07:12:08:965] requestGetProfile[1] 3gnet~/~//0
++[12-05_07:12:08:997] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW
++[12-05_07:12:09:030] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
++[12-05_07:12:09:030] ifconfig wwan0 0.0.0.0
++[12-05_07:12:09:043] ifconfig wwan0 down
++^C[12-05_07:12:18:311] QmiWwanThread exit
++[12-05_07:12:18:313] qmi_main exit
++)))
++
++
++==== **The gateway cellular logs show SIMStatus: SIM_PIN** ====
++
++
++If the SIM status is **SIM_PIN**, it means that the SIM card is read but the Pincode needs to be filled in.
++
++(% class="box" %)
++(((
++root@dragino-2d5d26:~~# quectel-CM -s 3gnet
++
++[10-31_12:17:10:166] Find /sys/bus/usb/devices/2-1 idVendor=0x2c7c idProduct=0x125, bus=0x002, dev=0x002
++[10-31_12:17:10:168] Auto find qmichannel = /dev/cdc-wdm0
++[10-31_12:17:10:168] Auto find usbnet_adapter = wwan0
++[10-31_12:17:10:168] netcard driver = qmi_wwan, driver version = 5.15.43-draginohp0z
++[10-31_12:17:10:170] Modem works in QMI mode
++[10-31_12:17:10:234] cdc_wdm_fd = 8
++[10-31_12:17:10:325] Get clientWDS = 21
++[10-31_12:17:10:356] Get clientDMS = 1
++[10-31_12:17:10:389] Get clientNAS = 4
++[10-31_12:17:10:449] Get clientUIM = 2
++[10-31_12:17:10:489] Get clientWDA = 1
++[10-31_12:17:10:518] requestBaseBandVersion EC25EFAR06A16M4G
++[10-31_12:17:10:645] (% style="color:#037691" %)**requestGetSIMStatus SIMStatus: SIM_PIN ~-~-~-~--> This means you need to fill in the Pincode**(%%)
++[10-31_12:17:10:645] requestSetProfile[1] Telekom~/~//0
++[10-31_12:17:10:713] requestGetProfile[1] Telekom~/~//0
++[10-31_12:17:10:743] requestRegistrationState2 MCC: 262, MNC: 2, PS: Detached, DataCap: UNKNOW
++[10-31_12:17:10:773] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
++[10-31_12:17:10:774] ifconfig wwan0 0.0.0.0
++[10-31_12:17:10:790] ifconfig wwan0 down
++[10-31_18:27:35:797] QmiWwanThread exit
++[10-31_18:27:35:798] qmi_main exit
++)))
++
++
++==== **The gateway cellular logs show SIMStatus: SIM_READY** ====
++
++
++If the SIM status is **SIM_READY**,** ** it means that the SIM card is detected
++
++(% class="box" %)
++(((
++root@dragino-2d5d26:~~# quectel-CM -s 3gnet
++[12-05_07:32:57:187] Quectel_QConnectManager_Linux_V1.6.0.24
++[12-05_07:32:57:191] Find /sys/bus/usb/devices/4-1 idVendor=0x2c7c idProduct=0x125, bus=0x004, dev=0x002
++[12-05_07:32:57:192] Auto find qmichannel = /dev/cdc-wdm0
++[12-05_07:32:57:193] Auto find usbnet_adapter = wwan0
++[12-05_07:32:57:198] netcard driver = qmi_wwan, driver version = 5.15.43-draginohp0z
++[12-05_07:32:57:199] Modem works in QMI mode
++[12-05_07:32:57:261] cdc_wdm_fd = 7
++[12-05_07:32:57:334] Get clientWDS = 20
++[12-05_07:32:57:366] Get clientDMS = 1
++[12-05_07:32:57:398] Get clientNAS = 4
++[12-05_07:32:57:431] Get clientUIM = 1
++[12-05_07:32:57:462] Get clientWDA = 1
++[12-05_07:32:57:495] requestBaseBandVersion EC25EFAR06A16M4G
++[12-05_07:32:57:623] (% style="color:#037691" %)**requestGetSIMStatus SIMStatus: SIM_READY**(%%)
++[12-05_07:32:57:655] requestGetProfile[1] 3gnet~/~//0
++[12-05_07:32:57:687] requestRegistrationState2 MCC: 460, MNC: 15, PS: Detached, DataCap: UNKNOW
++[12-05_07:32:57:719] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
++[12-05_07:32:57:719] ifconfig wwan0 0.0.0.0
++[12-05_07:32:57:731] ifconfig wwan0 down
++[12-05_07:33:00:727] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW
++[12-05_07:33:15:895] requestRegistrationState2 MCC: 460, MNC: 0, PS: Detached, DataCap: UNKNOW
++[12-05_07:33:19:063] requestRegistrationState2 MCC: 460, MNC: 0, PS: Detached, DataCap: EDGE
++[12-05_07:33:19:095] requestRegistrationState2 MCC: 460, MNC: 0, PS: Detached, DataCap: EDGE
++[12-05_07:33:21:463] requestRegistrationState2 MCC: 460, MNC: 0, PS: Attached, DataCap: EDGE
++[12-05_07:33:22:359] requestSetupDataCall WdsConnectionIPv4Handle: 0x8728b3d0
++[12-05_07:33:22:488] ifconfig wwan0 up
++[12-05_07:33:22:504] busybox udhcpc -f -n -q -t 5 -i wwan0
++udhcpc: started, v1.30.1
++udhcpc: sending discover
++udhcpc: sending discover
++udhcpc: sending discover
++udhcpc: sending discover
++udhcpc: sending discover
++udhcpc: no lease, failing
++[12-05_07:33:38:103] File:ql_raw_ip_mode_check Line:136 udhcpc fail to get ip address, try next:
++[12-05_07:33:38:103] ifconfig wwan0 down
++[12-05_07:33:38:116] echo Y > /sys/class/net/wwan0/qmi/raw_ip
++[12-05_07:33:38:117] ifconfig wwan0 up
++[12-05_07:33:38:130] busybox udhcpc -f -n -q -t 5 -i wwan0
++udhcpc: started, v1.30.1
++udhcpc: sending discover
++udhcpc: sending select for 10.171.60.177
++udhcpc: lease of 10.171.60.177 obtained, lease time 7200
++)))
++
++== 2.3 If the following situation occurs, how can users solve this problem? ==
++
++=== 2.3.1 The gateway can read the SIM card, But the Internet is displayed as Fail. ===
++
++
  Users can check whether the APN matched by the SIM card is correct.
  Regarding what APN your SIM card should use, Users can search for the APN corresponding to the SIM card by Google or ask the carrier.
@@ -136,7 +136,7 @@
  [[image:image-20220718155937-1.png||height="562" width="497"]]
--=== 2.4.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network. ===
++=== 2.3.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network. ===
  It should be SIM card no flow, users can insert SIM cards into the mobile phone for testing.
@@ -144,7 +144,7 @@
  [[image:1658131428288-728.png||height="538" width="494"]]
--=== 2.4.3 The gateway can't read the SIM card, and the Internet is displayed as Fail. ===
++=== 2.3.3 The gateway can't read the SIM card, and the Internet is displayed as Fail. ===
  Users need to check whether the SIM card type is suitable for the EC25 module.
@@ -152,7 +152,7 @@
  [[image:1658131612484-845.png||height="549" width="499"]]
--=== 2.4.4 SIM display：~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone？ ===
++=== 2.3.4 SIM display：~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone？ ===
  Users can insert SIM cards into the mobile phone for testing.
@@ -262,7 +262,7 @@
  = 5. How does the gateway view the International Mobile Equipment Identity (IMEI) =
--== For LIG16,LPS8, LPS8N, LG308, LG308N, DLOS8, DLOS8N view the International Mobile Equipment Identity (IMEI) ==
++== For LIG16,LPS8N, LG308N, DLOS8N view the International Mobile Equipment Identity (IMEI) ==
  Users can get the IMEI via Linux command, but you have to access the gateway CLI.
@@ -496,6 +496,7 @@
  == 7.1 How the gateway will consume data traffic ==
++
  Below list the place where the data traffic will use.
  * Valid uplink data to LoRaWAN server or IoT server. ( We can't reduce this as they are the data we want)
@@ -505,8 +505,6 @@
  * system Time synchronization Checking
  * Auto update ( Software auto update, can be disabled)
--
--(% class="wikigeneratedid" %)
  === 7.1.1 Uploading backup files to reduced data consumption ===
@@ -563,4 +563,23 @@
  [[image:image-20221124134927-1.png]]
++
++=== 7.2.2 Gateway Traffic Usage Table ===
++
++
++{{velocity}}
++$xwiki.ssfx.use("js/xwiki/table/table.css")
++$xwiki.jsfx.use("js/xwiki/table/tablefilterNsort.js", true)
++{{/velocity}}
++
++(% class="doOddEven filterable grid sortable" id="tableid" style="width:967.333px" %)
++(% class="sortHeader" %)|=(% style="width: 334px;" %) Function  |=(% style="width: 255px;" %)Conditions  |=(% style="width: 171px;" %) Uplink Data / Per Day |=(% style="width: 206px;" %) Downlink Data / Per Day
++|(% style="width:334px" %) LoRaWAN Connection (No Uplink Packets)|(% style="width:255px" %)Semtech UDP /Default settings |(% style="width:171px" %) |(% style="width:206px" %)
++|(% style="width:334px" %) LoRaWAN Connection (No Uplink Packets)|(% style="width:255px" %)Basic Station /Default settings |(% style="width:171px" %) |(% style="width:206px" %)
++|(% style="width:334px" %) Uplink Packets|(% style="width:255px" %)2000 packets (each 11 Bytes Paylaod) |(% style="width:171px" %) |(% style="width:206px" %)
++|(% style="width:334px" %) Dragino Gateway Platform connection |(% style="width:255px" %)Default settings |(% style="width:171px" %)1656kB|(% style="width:206px" %)846kB
++|(% style="width:334px" %) IoT Keep Alive Script|(% style="width:255px" %)Default Settings|(% style="width:171px" %) |(% style="width:206px" %)
++
++
++

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