Changes for page Cellular network connection details and tips
Last modified by Xiaoling on 2024/08/08 09:05
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... ... @@ -1,91 +1,56 @@ 1 - 1 +Table of Contents: 2 2 3 -**Table of Contents:** 4 - 5 5 {{toc/}} 6 6 5 += 1. Enable Cellular Connection = 7 7 7 +If your device has a Cellular module, you can see the below screenshot. enable the cellular connection here. 8 8 9 - = **1.Enableonnection**=9 +[[image:https://wiki.dragino.com/images/thumb/8/81/Cellular_11.png/600px-Cellular_11.png||height="262" width="600"]] 10 10 11 +Enable Cellular Connection 11 11 12 -//If your device has a Cellular module, you can see the below screenshot. enable the cellular connection here.// 13 - 14 -[[image:image-20220601110850-2.png]] 15 - 16 -**//Enable Cellular Connection//** 17 - 18 - 19 19 ((( 20 - //If your device doesn't have a cellular module, you will see a cellular module not detected.//14 +If your device doesn't have a cellular module, you will see a cellular module not detected. 21 21 ))) 22 22 23 -[[image:image -20220527153544-2.png]]17 +[[image:https://wiki.dragino.com/images/thumb/d/da/Cellular_10.png/600px-Cellular_10.png||height="400" width="600"]] 24 24 19 +No Cellular Module 25 25 21 += 2. How to Debug if Cellular connection fail = 26 26 27 - =**2.HowtoDebugifCellular connectionfails**=23 +If there is a problem for cellular connection. Please check the below points: 28 28 25 +== 2.1 Do you order the model with cellular option == 29 29 30 - //If thereisa problem with the cellularconnection.Pleasecheckthebelowpoints~://27 +Make sure you order the model with the cellular option. Can check by command: 31 31 32 - 33 - 34 -== **2.1 Do you order the model with a cellular option** == 35 - 36 - 37 -//Make sure you order the model with the cellular option. Can check by command or via the Web UI.// 38 - 39 39 (% class="box" %) 40 40 ((( 41 - //root@dragino-1bbd90:~~# lsusb31 +root@dragino-1bbd90:~~# lsusb 42 42 Bus 001 Device 004: ID 2c7c:0125 ~-~-> This is the Cellular module 43 43 Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub 44 -Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub //34 +Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 45 45 ))) 46 46 47 - [[image:image-20220601110748-1.png]]37 +== 2.2 Do you input the SIM card correctly == 48 48 39 +Below command can check: 49 49 50 - 51 -== **2.2 Do you input the SIM card correctly** == 52 - 53 - 54 -**//Below command can check if you have a SIM card inserted, or via Web UI//** 55 - 56 -* //Make sure to Power Off when you insert the SIM card and power on the device. The device doesn't support auto-detect SIM card on power on// 57 -* //Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction.// 58 - 59 59 (% class="box" %) 60 60 ((( 61 - //root@dragino-1dadd8:~~#**comgt -d /dev/ttyUSB3**43 +root@dragino-1bbd90:~~# comgt -d /dev/ttyUSB3 62 62 SIM ready 63 63 Waiting for Registration..(120 sec max) 64 -Registered on Home network: "CHN- UNICOM",765 -Signal Quality: 10,99//46 +Registered on Home network: "CHN-CT",7 47 +Signal Quality: 23,99 66 66 ))) 67 67 50 +== 2.3 Check dialing info == 68 68 69 -(% class="wikigeneratedid" %) 70 -[[image:image-20220527153804-4.png]] 52 +run "logread -f" in console 71 71 72 - 73 -(% class="wikigeneratedid" %) 74 -//**(% style="color:red" %)Note:(%%)**(% style="color:red" %) **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.**// 75 - 76 -(% class="wikigeneratedid" %) 77 -//Please check the IP address is displayed and the Internet displays "OK", it works properly.// 78 - 79 -(% class="wikigeneratedid" %) 80 -[[image:image-20220527153827-5.png]] 81 - 82 - 83 - 84 -== **2.3 Check dialing info** == 85 - 86 - 87 -//run "**logread -f**" in gateway CLI。// 88 - 89 89 (% class="box" %) 90 90 ((( 91 91 Fri Feb 7 01:20:28 2020 daemon.notice pppd[29452]: pppd 2.4.7 started by root, uid 0 ... ... @@ -115,8 +115,8 @@ 115 115 Fri Feb 7 01:20:30 2020 local2.info chat[29485]: AT+CGDCONT=1,"IP",""^M^M 116 116 Fri Feb 7 01:20:30 2020 local2.info chat[29485]: OK 117 117 Fri Feb 7 01:20:30 2020 local2.info chat[29485]: ~-~- got it 118 -(% style="color:#037691" %) **Fri Feb 7 01:20:30 2020 local2.info chat[29485]: send (ATD*99#^M) ~-~-~-~--> In case the dialling process already reach here.119 -Normally the problem is with a provider, need to check if the SIM card has balance or other requirement from the cellular operator **(%%)83 +(% style="color:#037691" %)Fri Feb 7 01:20:30 2020 local2.info chat[29485]: send (ATD*99#^M) ~-~-~-~--> In case the dialling process already reach here. 84 +Normally the problem is with a provider, need to check if the SIM card has balance or other requirement from the cellular operator(%%) 120 120 (% style="color:black" %)Fri Feb 7 01:20:30 2020 local2.info chat[29485]: expect (CONNECT) 121 121 Fri Feb 7 01:20:30 2020 local2.info chat[29485]: ^M 122 122 Fri Feb 7 01:20:30 2020 local2.info chat[29485]: ATD*99#^M^M ... ... @@ -126,65 +126,19 @@ 126 126 Fri Feb 7 01:20:30 2020 daemon.info pppd[29452]: Serial connection established. 127 127 ))) 128 128 94 += 3. Share Cellular Network for WiFi & LAN clients = 129 129 96 +((( 97 +By default, the Cellular Network won't be shared with the WiFi or LAN clients. If users need to share with them, the user can modify the file. 98 +))) 130 130 131 -== **2.4 If the following situation occurs, how can users solve this problem?** == 132 - 133 - 134 -=== **2.4.1 The gateway can read the SIM card, But the Internet is displayed as Fail.** === 135 - 136 - 137 -//Users can check whether the APN matched by the SIM card is correct.// 138 - 139 -//Regarding what APN your SIM card should use, Users can search for the APN corresponding to the SIM card by Google or ask the carrier.// 140 - 141 - 142 -[[image:image-20220718155937-1.png||height="562" width="497"]] 143 - 144 - 145 - 146 -=== **2.4.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network.** === 147 - 148 - 149 -//It should be SIM card no flow, users can insert SIM cards into the mobile phone for testing.// 150 - 151 - 152 -[[image:1658131428288-728.png||height="538" width="494"]] 153 - 154 - 155 - 156 -=== **2.4.3 The gateway can't read the SIM card, and the Internet is displayed as Fail.** === 157 - 158 - 159 -//Users need to check whether the SIM card type is suitable for the EC25 module.// 160 - 161 - 162 -[[image:1658131612484-845.png||height="549" width="499"]] 163 - 164 - 165 - 166 -=== **2.4.4 SIM display:~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone?** === 167 - 168 - 169 -//Users can insert SIM cards into the mobile phone for testing.// 170 - 171 - 172 -[[image:image-20220718160804-3.png||height="602" width="500"]] 173 - 174 - 175 - 176 -= **3. Share Cellular Network for WiFi & LAN clients** = 177 - 178 - 179 179 ((( 180 - //By default, the CellularNetwork won'tbe sharedwith the WiFi orLAN clients. If users needto share withthem,the usercan modify the file.//101 +root@dragino-1d25dc:~~# cat /etc/config/firewall 181 181 ))) 182 182 183 183 (% class="box" %) 184 184 ((( 185 185 ((( 186 -root@dragino-1d25dc:~~# cat /etc/config/firewall 187 - 188 188 config defaults 189 189 option syn_flood '1' 190 190 option input 'ACCEPT' ... ... @@ -214,219 +214,128 @@ 214 214 ))) 215 215 216 216 ((( 217 -//and run **/etc/init.d/firewall reload** or reboot the device.// 218 - 219 - 220 - 221 -= **4. Switching between Cellular and Ethernet and Wi-Fi networks** = 222 - 223 - 224 -//By default, Cell is the backup WAN where the Ethernet or Wi-Fi network is used first if they are available.// 225 - 226 -//Once the Ethernet of the Wi-Fi network is unavailable where the gateway network will switch to a Cell network from Ethernet or Wi-Fi.// 227 - 228 - 229 - 230 -**Enable Cellular and connect Ethernet at the same time** 231 - 232 -ETH icon is displayed as [[image:1658135519305-444.png||height="18" width="19"]] Indicates that Ethernet is the main working network. 233 - 234 -Cell icon is displayed as [[image:1658135500498-725.png||height="17" width="17"]] Indicates that Cellular is the backup WAN. 235 - 236 - 237 -(% style="display:none" %) (%%) 238 - 239 -== **4.1 Switching between Cellular and Ethernet networks** == 240 - 241 - 242 -//When connecting to the AP WiFI of the gateway, users can access the Web UI of the gateway through the default address 10.130.1.1// 243 - 244 -[[image:image-20220606140622-2.png||height="664" width="1106"]] 245 - 246 - 247 -//**Remove the network cable from the WAN port on the gateway, the gateway will switch to a Cellular network.**// 248 - 249 -[[image:image-20220606140859-4.png||height="687" width="1107"]] 250 - 251 -(% style="display:none" %) (%%) 252 - 253 - 254 -== **4.2 Switching between Cellular and WiFi networks** == 255 - 256 - 257 -(% class="wikigeneratedid" %) 258 -//Enable **Cellular** and connect **WiFi** at the same time// 259 - 260 -//WiFi icon is displayed as //[[image:1658135519305-444.png||height="23" width="24"]] Indicates that WiFi is the main working network. 261 - 262 -//Cell icon is displayed as //[[image:1658135500498-725.png||height="23" width="22"]]// Indicates that Cellular is the backup WAN.// 263 - 264 - 265 -[[image:image-20220606141113-7.png||height="678" width="1106"]] 266 - 267 - 268 -//**Close the WiFi WAN, the gateway will switch to a Cellular network.**// 269 - 270 -[[image:image-20220606140932-5.png||height="687" width="1107"]] 271 - 272 - 273 - 274 -== **4.3 At the same time start Cellular and Ethernet and Wi-Fi networks** == 275 - 276 - 277 -[[image:image-20220606140328-1.png||height="682" width="1108"]] 278 - 279 - 280 - 136 +and run **/etc/init.d/firewall reload** or reboot the device. 281 281 ))) 282 282 283 -= **5. How does the gateway view the International Mobile Equipment Identity (IMEI)**=139 += 4. How does the gateway view the International Mobile Equipment Identity (IMEI) = 284 284 141 +Use SSH to access the gateway configuration page and run the minicom command 285 285 286 -//Users can access the gateway CLI and run the minicom command to get the configuration interface.// 287 - 288 288 ((( 289 - 290 - 291 -**//Enter the minicom command, then select the option ''serial port setup".//** 144 +Select "**Serial Port Setup**": 292 292 ))) 293 293 294 294 (% class="box infomessage" %) 295 295 ((( 296 - **root@dragino-1ef9ac:~~# minicom -s**149 +root@dragino-1ef9ac:~~# minicom -s 297 297 ))) 298 298 299 -[[image:image -20220527154132-6.png]]152 +[[image:https://wiki.dragino.com/images/thumb/0/05/4G-1.png/400px-4G-1.png||height="265" width="400"]] 300 300 154 +Enter the minicom command 301 301 302 -A ndthen,change thesetting:156 +Access the serial port of the 4G module 303 303 304 -(% class="box infomessage" %) 305 -((( 306 -**Serial Device :** (% style="color:#037691" %)**/dev/ttyModemAT** 158 +Serial port setup is as follows: 307 307 308 -**Bps/Par/Bits :(% style="color:#037691" %) 9600 8N1(%%)** 309 -))) 160 +**Serial Device :** (% style="color:#037691" %)**/dev/ttyModemAT** 310 310 162 +**Bps/Par/Bits :(% style="color:#037691" %) 9600 8N1 or 115200 8N1(%%)** 311 311 312 - (% style="color:red" %)//**Note: Enter the corresponding letter tohangeeconfiguration,like A,B,C**//164 +[[image:https://wiki.dragino.com/images/thumb/c/cb/EC25_1.png/400px-EC25_1.png||height="164" width="400"]] 313 313 314 - [[image:image-20220527154154-7.png]]166 +Configuring USB Ports 315 315 316 316 317 -((( 318 -//Enter (% style="color:blue" %)**AT+GSN **(%%)in the interface to get the IMEI,// 319 -))) 169 +Enter AT+GSN in the serial port to view the IMEI 320 320 321 -((( 322 -//**For example: (% style="color:#037691" %)860548042566627(%%)**// 323 -))) 171 +For example:** (% style="color:#037691" %)860548042566627(%%)** 324 324 325 325 (% class="box infomessage" %) 326 326 ((( 327 327 ((( 328 - **AT+GSN**176 + AT+GSN 329 329 ))) 330 330 ))) 331 331 332 -[[image:image- 20220527154231-8.png]]180 +[[image:https://wiki.dragino.com/images/thumb/6/66/4G-3.png/400px-4G-3.png||height="286" width="400"]] 333 333 182 +Enter the AT command 334 334 184 += 5. How does the gateway connect to the network via a USB 4G Dongle = 335 335 336 -= **6.Howdoes the gatewayconnectto the network via a USB 4G Dongle**=186 +== 5.1 Introduction == 337 337 188 +(% style="color:red" %)**Prerequisite: Requires a USB 4G Dongle and a supported gateway firmware** 338 338 339 -== **6.1 Introduction** == 340 - 341 - 342 -(% style="color:red" %)**//Prerequisite: Requires a USB 4G Dongle and a supported gateway firmware//** 343 - 344 344 ((( 345 -//This introduces a setup and configured gateway for using a USB 3g/UMTS-modem for WAN connection.// 346 - 347 - 191 +This introduces a setup and configured gateway for using a USB 3g/UMTS-modem for WAN connection. 348 348 ))) 349 349 350 350 ((( 351 - //Many modes(and most **LTE**)USBmodems provide **qmi**, **mbim**, **ncm**, **rndis** protocol for connection instead of legacy **ppp** protocol, they are faster and better, overall recommended.//195 +Many mode (and most **LTE**) usb modems provide **qmi**, **mbim**, **ncm**, **rndis** protocol for connection instead of legacy **ppp** protocol, they are faster and better, overall recommended. For more information: [[https:~~/~~/openwrt.org/docs/guide-user/network/wan/wwan/3gdongle>>url:https://openwrt.org/docs/guide-user/network/wan/wwan/3gdongle]] 352 352 ))) 353 353 354 354 ((( 355 -//This is not beginner-friendly due to too many protocols.// 356 - 357 -//For more information: [[https:~~/~~/openwrt.org/docs/guide-user/network/wan/wwan/3gdongle>>url:https://openwrt.org/docs/guide-user/network/wan/wwan/3gdongle]]// 358 - 359 - 199 +This is not beginner-friendly due to too many protocols. 360 360 ))) 361 361 362 -== **6.2 How to use the USB**==202 +== 5.2 How to use the USB-Dongle at the gateway == 363 363 204 +Most of the products can be used on the gateway, but because their protocols are different, they are not used in the same way. 364 364 365 -//Most of the products can be used on the gateway, but because their protocols are different, they are not used in the same way.// 366 - 367 367 ((( 368 - //For example, the Huawei-E3372/E8372 is using**Hilink mode**or**NCM mode**.//207 +For example, the Huawei-E3372/E8372 is using Hilink mode or NCM mode. 369 369 ))) 370 370 371 371 (% class="box" %) 372 372 ((( 373 373 Huawei-E3372/E8372 374 - Check the(% style="color:#037691" %)**E3372**(% style="color:black" %) version to determine the mode.213 + Check (% style="color:#037691" %)**E3372**(% style="color:black" %) version to determine the mode. 375 375 The version numbers starting with 21 is NCM mode 376 376 The version numbers starting with 22 is Hilink mode 377 - The E8372 only ha sHilink mode378 -**~ **(% style="color:red" %)**Note: 216 + The E8372 only have Hilink mode 217 +**~ **(% style="color:red" %)**Note:The e3372 in the vast majority of cases is Hilink mode** 379 379 ))) 380 380 220 +== 5.3 Hilink mode == 381 381 382 - ==**6.3** ==222 +Gateway upgrade to the specified firmware:[[Hilink.mode~~-~~-build-v5.4.1625627505>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG308-LG301/Firmware/USB-Dongle_firmware/Hilink.mode--build-v5.4.1625627505-20210707-1113/]] 383 383 224 +=== 5.3.1 1.Plugs into the device === 384 384 385 -//Gateway upgrade to the specified firmware:[[Hilink.mode~~-~~-build-v5.4.1625627505>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG308-LG301/Firmware/USB-Dongle_firmware/Hilink.mode--build-v5.4.1625627505-20210707-1113/]]// 386 - 387 - 388 -=== **6.3.1 Plugs into the device** === 389 - 390 - 391 391 ((( 392 - //USB-Dongle plugs into the gateway USB port//227 +USB-Dongle plugs into the gateway USB port 393 393 ))) 394 394 395 395 ((( 396 - //Check the USB module via command(% style="color:#037691" %)**lsusb**//231 +Check the USB module via comman (% style="color:#037691" %)**lsusb** 397 397 ))) 398 398 399 399 ((( 400 -(% style="color:red" %) //**Note: Usersneedto that connectto thegateway command line via ssh.**//235 +(% style="color:red" %)**Note : User neet to do that connect gateway command line via ssh.** 401 401 ))) 402 402 403 -[[image:image -20220527154739-9.png]]238 +[[image:https://wiki.dragino.com/images/2/25/Usb-4g.png||height="63" width="554"]] 404 404 240 +Checking USB Ports 405 405 406 -=== **6.3.2 Detection of new network interfaces added**===242 +=== 5.3.2 2.Detection of new network interfaces added === 407 407 244 +Command line input: (% style="color:#037691" %)**ifconfig -a** 408 408 409 - //Check networkconfigurationd linenput://246 +[[image:https://wiki.dragino.com/images/thumb/a/a0/Usb-4g-1.png/400px-Usb-4g-1.png||height="401" width="400"]] 410 410 411 -(% class="box infomessage" %) 412 -((( 413 -((( 414 -**~ root@dragino-1ef9ac:~~# ifconfig -a** 415 -))) 416 -))) 248 +Check the network 417 417 418 - [[image:image-20220527154822-10.png]]250 +In the command output user can see that the new interface added is (% style="color:#037691" %)**eth2** 419 419 420 - //In the command,the output user can see that the new interface added is (% style="color:#037691" %)**eth2**//252 +Usually,user can see that the new interface added is (% style="color:#037691" %)**eth2** (% style="color:black" %)or (% style="color:#037691" %)**wwan0** 421 421 422 - //Usually,theusercan seethat the new interfaceadded is (% style="color:#037691"%)**eth2**(% style="color:black"%)or (% style="color:#037691" %)**wwan0**//254 +=== 5.3.3 3.Add the new interface to the network confiutation. === 423 423 256 +Enter the configuration from the command line: 424 424 425 -=== **6.3.3 Add the new interface to the network configuration.** === 426 - 427 - 428 -//Enter the configuration from the command line~:// 429 - 430 430 (% class="box" %) 431 431 ((( 432 432 uci set network.lte=interface ... ... @@ -438,63 +438,52 @@ 438 438 /etc/init.d/network restart 439 439 ))) 440 440 441 -[[image:image- 20220527154937-11.png]]269 +[[~[~[image:https://wiki.dragino.com/images/thumb/7/73/Usb-4g-4.png/600px-Usb-4g-4.png~|~|height="116" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:Usb-4g-4.png]] 442 442 271 +Configuration 443 443 444 - //**Checking Network Configurations**//273 +Checking Network Configurations 445 445 446 - //Command-line input: (% style="color:#037691" %)**ifconfig**//275 +Command line input: (% style="color:#037691" %)**ifconfig** 447 447 448 -[[image:image- 20220527155013-12.png]]277 +[[~[~[image:https://wiki.dragino.com/images/b/b8/Usb-4g-3.png~|~|height="514" width="554"~]~]>>url:https://wiki.dragino.com/index.php/File:Usb-4g-3.png]] 449 449 450 - //Now,Gatewayis configured toaccesstheinternetonthe LTE network.//279 +Checking Network Configurations 451 451 281 +Now, Gateway is configured to access the internet on the Lte network. 452 452 453 -== **6.4 NCM mode**==283 +== 5.4 NCM mode == 454 454 285 +== 5.5 Troubleshooting == 455 455 456 -== **6.5 Troubleshooting**==287 +=== 5.5.1 The USB-Dongle interface cannot obtain the IP address. === 457 457 289 +Please try this USB dongle to access the internet on your PC, to make sure this USB dongle can normally access the internet. 458 458 459 -= ==**6.5.1The USB-Dongleinterfacecannotobtainthe IP address.**===291 += 6. How to reduce data traffic = 460 460 293 +== 6.1 Introduce == 461 461 462 - //PleasetrythisUSB dongleto accesstheinterneton your PC,to makesurethis USB donglecan normallyaccess the internet.//295 +The gateways will use the data traffic were below two places. 463 463 297 +~1. There is the data traffic from LoRa package Forward which were the gateway status package and sensor end node uplink/downlink. 464 464 465 - =**7.How to reducedata traffic**=299 +For this case, by default, the gateway will uplink self-status to the LoRaWAN server per the 30s. the users can adjust the interval time. 466 466 301 +[[image:https://wiki.dragino.com/images/thumb/b/bc/LoRa_interval_time_setting.png/600px-LoRa_interval_time_setting.png||height="282" width="600"]] 467 467 468 - == **7.1Reduce StatusUplink Interval**==303 +LoRa interval time setting 469 469 305 +2. There is the data traffic from the gateway check self-network status. by default, the gateway will check network per 15s. 470 470 471 - **//Thegateways willusethe data trafficbelowtwoplaces.//**307 +For this case, We have monitored the loss of data traffic, which is the loss of 2M data traffic per day. the users can adjust the interval time following screenshots. 472 472 309 +[[image:https://wiki.dragino.com/images/thumb/4/49/Systrm_General.png/600px-Systrm_General.png||height="319" width="600"]] 473 473 474 - //1. There ishe data traffic fromLoRa packageForward which were the gateway status package and sensorend node uplink/downlink.//311 +Systrm General 475 475 476 - //For this case, by default, the gateway will uplinkself-status tothe LoRaWAN server perthe 30s.theusers canadjustheme.//313 +[[image:https://wiki.dragino.com/images/thumb/f/f0/Set_time_interval.png/600px-Set_time_interval.png||height="319" width="600"]] 477 477 478 - [[image:image-20220527155108-13.png]]315 +Keppalive script interval time settings 479 479 480 - 481 - 482 -//2. There is the data traffic from the gateway check self-network status. by default, the gateway will check the network per 15s.// 483 - 484 -//For this case, We have monitored the loss of data traffic, which is the loss of 2M data traffic per day. the users can adjust the interval time following screenshots.// 485 - 486 -[[image:image-20220527155358-16.png]] 487 - 488 -//System General interface// 489 - 490 - 491 -[[image:image-20220527155229-15.png]] 492 - 493 -//Keepalive script interval time settings// 494 - 495 - 496 -== **7.2 Filter unwanted packets** == 497 - 498 -See [[How to filter unwanted packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]] 499 - 500 500
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