Last modified by Kilight Cao on 2024/12/31 16:38
<
From version < 59.1 >
edited by Kilight Cao
on 2022/07/18 15:59
To version < 71.5 >
edited by Xiaoling
on 2022/08/09 17:39
>
Change comment: There is no comment for this version

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1 1  **Table of Contents：**
2 2  
3 3  {{toc/}}
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21 21  [[image:image-20220527153544-2.png]]
22 22  
23 23  
26 +
24 24  = **2. How to Debug if Cellular connection fails** =
25 25  
26 26  
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27 27  //If there is a problem with the cellular connection. Please check the below points~://
28 28  
29 29  
33 +
30 30  == **2.1 Do you order the model with a cellular option** ==
31 31  
32 32  
... ... @@ -43,6 +43,7 @@
43 43  [[image:image-20220601110748-1.png]]
44 44  
45 45  
50 +
46 46  == **2.2 Do you input the SIM card correctly** ==
47 47  
48 48  
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66 66  
67 67  
68 68  (% class="wikigeneratedid" %)
69 -//**Note:** If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.//
74 +//**​​(% style="color:red" %)Note:(%%)**(% style="color:red" %) **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.**//
70 70  
71 71  (% class="wikigeneratedid" %)
72 72  //Please check the IP address is displayed and the Internet displays "OK", it works properly.//
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75 75  [[image:image-20220527153827-5.png]]
76 76  
77 77  
83 +
78 78  == **2.3 Check dialing info** ==
79 79  
86 +
80 80  //run "**logread -f**" in gateway CLI。//
81 81  
82 82  (% class="box" %)
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120 120  )))
121 121  
122 122  
130 +
131 +== **2.4 If the following situation occurs, how can users solve this problem?** ==
132 +
133 +
134 +=== **2.4.1 The gateway can read the SIM card, But the Internet is displayed as Fail.** ===
135 +
136 +
137 +//Users can check whether the APN matched by the SIM card is correct.//
138 +
139 +//Regarding what APN your SIM card should use, Users can search for the APN corresponding to the SIM card by Google or ask the carrier.//
140 +
141 +
142 +[[image:image-20220718155937-1.png||height="562" width="497"]]
143 +
144 +
145 +
146 +=== **2.4.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network.** ===
147 +
148 +
149 +//It should be SIM card no flow, users can insert SIM cards into the mobile phone for testing.//
150 +
151 +
152 +[[image:1658131428288-728.png||height="538" width="494"]]
153 +
154 +
155 +
156 +=== **2.4.3 The gateway can't read the SIM card, and the Internet is displayed as Fail.** ===
157 +
158 +
159 +//Users need to check whether the SIM card type is suitable for the EC25 module.//
160 +
161 +
162 +[[image:1658131612484-845.png||height="549" width="499"]]
163 +
164 +
165 +
166 +=== **2.4.4 SIM display：~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone？** ===
167 +
168 +
169 +//Users can insert SIM cards into the mobile phone for testing.//
170 +
171 +
172 +[[image:image-20220718160804-3.png||height="602" width="500"]]
173 +
174 +
175 +
123 123  = **3. Share Cellular Network for WiFi & LAN clients** =
124 124  
125 125  
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176 176  
177 177  **Enable Cellular and connect Ethernet at the same time**
178 178  
179 -ETH icon is displayed as ​​​[[image:http://wiki1.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/DLOS8N/WebHome/1652436675869-206.png?width=15&height=14&rev=1.1||alt="1652436675869-206.png" height="28" width="30"]] Indicates that Ethernet is the main working network.
232 +ETH icon is displayed as ​​​ [[image:1658135519305-444.png||height="18" width="19"]] Indicates that Ethernet is the main working network.
180 180  
181 -Cell icon is displayed as  ​​​​​​​[[image:http://wiki1.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/DLOS8N/WebHome/1652436705761-420.png?width=15&height=15&rev=1.1||alt="1652436705761-420.png" height="30" width="30"]] Indicates that Cellular is the backup WAN.
234 +Cell icon is displayed as  [[image:1658135500498-725.png||height="17" width="17"]] Indicates that Cellular is the backup WAN.
182 182  
183 183  
184 -== **4.1. Switching between Cellular and Ethernet networks** ==
237 +(% style="display:none" %) (%%)
185 185  
239 +== **4.1 Switching between Cellular and Ethernet networks** ==
186 186  
241 +
187 187  //When connecting to the AP WiFI of the gateway, users can access the Web UI of the gateway through the default address 10.130.1.1//
188 188  
189 189  [[image:image-20220606140622-2.png||height="664" width="1106"]]
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193 193  
194 194  [[image:image-20220606140859-4.png||height="687" width="1107"]]
195 195  
251 +(% style="display:none" %) (%%)
196 196  
253 +
197 197  == **4.2 Switching between Cellular and WiFi networks** ==
198 198  
199 199  
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200 200  (% class="wikigeneratedid" %)
201 201  //Enable **Cellular** and connect **WiFi** at the same time//
202 202  
203 -//WiFi icon is displayed as ​​​//[[image:http://wiki1.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/DLOS8N/WebHome/1652436675869-206.png?width=15&height=14&rev=1.1||alt="1652436675869-206.png" height="28" width="30"]]// Indicates that WiFi is the main working network.//
260 +//WiFi icon is displayed as ​​​//[[image:1658135519305-444.png||height="23" width="24"]] Indicates that WiFi is the main working network.
204 204  
205 -//Cell icon is displayed as  //[[image:http://wiki1.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/DLOS8N/WebHome/1652436705761-420.png?width=15&height=15&rev=1.1||alt="1652436705761-420.png" height="30" width="30"]]// Indicates that Cellular is the backup WAN.//
262 +//Cell icon is displayed as  //[[image:1658135500498-725.png||height="23" width="22"]]// Indicates that Cellular is the backup WAN.//
206 206  
264 +
207 207  [[image:image-20220606141113-7.png||height="678" width="1106"]]
208 208  
209 209  
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212 212  [[image:image-20220606140932-5.png||height="687" width="1107"]]
213 213  
214 214  
273 +
215 215  == **4.3 At the same time start Cellular and Ethernet and Wi-Fi networks** ==
216 216  
217 217  
218 218  [[image:image-20220606140328-1.png||height="682" width="1108"]]
219 219  
279 +
220 220  
221 221  )))
222 222  
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233 233  
234 234  (% class="box infomessage" %)
235 235  (((
236 -root@dragino-1ef9ac:~~# minicom -s
296 +**root@dragino-1ef9ac:~~# minicom -s**
237 237  )))
238 238  
239 239  [[image:image-20220527154132-6.png]]
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243 243  
244 244  (% class="box infomessage" %)
245 245  (((
246 -(% style="color:black" %)**Serial Device :** (% style="color:#037691" %)**/dev/ttyModemAT**
306 +**Serial Device :** (% style="color:#037691" %)**/dev/ttyModemAT**
247 247  
248 -(% style="color:black" %)**Bps/Par/Bits :**(% style="color:#037691" %)** 9600 8N1**
308 +**Bps/Par/Bits :(% style="color:#037691" %) 9600 8N1(%%)**
249 249  )))
250 250  
251 251  
252 -//**Note: Enter the corresponding letter to change the configuration, like A,B,C**//
312 +(% style="color:red" %)//**Note: Enter the corresponding letter to change the configuration, like A,B,C**//
253 253  
254 254  [[image:image-20220527154154-7.png]]
255 255  
256 256  
257 -//Enter **AT+GSN **in the interface to get the IMEI,//
317 +(((
318 +//Enter (% style="color:blue" %)**AT+GSN **(%%)in the interface to get the IMEI,//
319 +)))
258 258  
259 -// **For example (% style="color:#037691" %)860548042566627(%%)**//
321 +(((
322 +//**For example: (% style="color:#037691" %)860548042566627(%%)**//
323 +)))
260 260  
261 261  (% class="box infomessage" %)
262 262  (((
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268 268  [[image:image-20220527154231-8.png]]
269 269  
270 270  
335 +
271 271  = **6. How does the gateway connect to the network via a USB 4G Dongle** =
272 272  
273 273  
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346 346  (% class="box infomessage" %)
347 347  (((
348 348  (((
349 - root@dragino-1ef9ac:~~# ifconfig -a
414 +**~ root@dragino-1ef9ac:~~# ifconfig -a**
350 350  )))
351 351  )))
352 352  
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413 413  [[image:image-20220527155108-13.png]]
414 414  
415 415  
481 +
416 416  //2. There is the data traffic from the gateway check self-network status. by default, the gateway will check the network per 15s.//
417 417  
418 418  //For this case, We have monitored the loss of data traffic, which is the loss of 2M data traffic per day. the users can adjust the interval time following screenshots.//
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