<
From version < 51.1 >
edited by Kilight Cao
on 2022/06/06 14:14
To version < 71.5 >
edited by Xiaoling
on 2022/08/09 17:39
>
Change comment: There is no comment for this version

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1 1  **Table of Contents:**
2 2  
3 3  {{toc/}}
... ... @@ -21,6 +21,7 @@
21 21  [[image:image-20220527153544-2.png]]
22 22  
23 23  
26 +
24 24  = **2. How to Debug if Cellular connection fails** =
25 25  
26 26  
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27 27  //If there is a problem with the cellular connection. Please check the below points~://
28 28  
29 29  
33 +
30 30  == **2.1 Do you order the model with a cellular option** ==
31 31  
32 32  
... ... @@ -43,6 +43,7 @@
43 43  [[image:image-20220601110748-1.png]]
44 44  
45 45  
50 +
46 46  == **2.2 Do you input the SIM card correctly** ==
47 47  
48 48  
... ... @@ -66,7 +66,7 @@
66 66  
67 67  
68 68  (% class="wikigeneratedid" %)
69 -//**Note:** If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.//
74 +//**​​(% style="color:red" %)Note:(%%)**(% style="color:red" %) **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.**//
70 70  
71 71  (% class="wikigeneratedid" %)
72 72  //Please check the IP address is displayed and the Internet displays "OK", it works properly.//
... ... @@ -75,8 +75,10 @@
75 75  [[image:image-20220527153827-5.png]]
76 76  
77 77  
83 +
78 78  == **2.3 Check dialing info** ==
79 79  
86 +
80 80  //run "**logread -f**" in gateway CLI。//
81 81  
82 82  (% class="box" %)
... ... @@ -120,6 +120,52 @@
120 120  )))
121 121  
122 122  
130 +
131 +== **2.4 If the following situation occurs, how can users solve this problem?** ==
132 +
133 +
134 +=== **2.4.1 The gateway can read the SIM card, But the Internet is displayed as Fail.** ===
135 +
136 +
137 +//Users can check whether the APN matched by the SIM card is correct.//
138 +
139 +//Regarding what APN your SIM card should use, Users can search for the APN corresponding to the SIM card by Google or ask the carrier.//
140 +
141 +
142 +[[image:image-20220718155937-1.png||height="562" width="497"]]
143 +
144 +
145 +
146 +=== **2.4.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network.** ===
147 +
148 +
149 +//It should be SIM card no flow, users can insert SIM cards into the mobile phone for testing.//
150 +
151 +
152 +[[image:1658131428288-728.png||height="538" width="494"]]
153 +
154 +
155 +
156 +=== **2.4.3 The gateway can't read the SIM card, and the Internet is displayed as Fail.** ===
157 +
158 +
159 +//Users need to check whether the SIM card type is suitable for the EC25 module.//
160 +
161 +
162 +[[image:1658131612484-845.png||height="549" width="499"]]
163 +
164 +
165 +
166 +=== **2.4.4 SIM display:~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone?** ===
167 +
168 +
169 +//Users can insert SIM cards into the mobile phone for testing.//
170 +
171 +
172 +[[image:image-20220718160804-3.png||height="602" width="500"]]
173 +
174 +
175 +
123 123  = **3. Share Cellular Network for WiFi & LAN clients** =
124 124  
125 125  
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163 163  (((
164 164  //and run **/etc/init.d/firewall reload** or reboot the device.//
165 165  
219 +
220 +
166 166  = **4. Switching between Cellular and Ethernet and Wi-Fi networks** =
167 167  
168 -== **4.1. Switching between Cellular and Ethernet networks** ==
169 169  
170 -[[image:image-20220606140328-1.png||height="682" width="1108"]]
224 +//By default, Cell is the backup WAN where the Ethernet or Wi-Fi network is used first if they are available.//
171 171  
226 +//Once the Ethernet of the Wi-Fi network is unavailable where the gateway network will switch to a Cell network from Ethernet or Wi-Fi.//
227 +
228 +
229 +
230 +**Enable Cellular and connect Ethernet at the same time**
231 +
232 +ETH icon is displayed as ​​​ [[image:1658135519305-444.png||height="18" width="19"]] Indicates that Ethernet is the main working network.
233 +
234 +Cell icon is displayed as  [[image:1658135500498-725.png||height="17" width="17"]] Indicates that Cellular is the backup WAN.
235 +
236 +
237 +(% style="display:none" %) (%%)
238 +
239 +== **4.1 Switching between Cellular and Ethernet networks** ==
240 +
241 +
242 +//When connecting to the AP WiFI of the gateway, users can access the Web UI of the gateway through the default address 10.130.1.1//
243 +
172 172  [[image:image-20220606140622-2.png||height="664" width="1106"]]
173 173  
174 -[[image:image-20220606140859-4.png]][[image:image-20220606140932-5.png||height="687" width="1107"]]
175 175  
247 +//**Remove the network cable from the WAN port on the gateway, the gateway will switch to a Cellular network.**//
248 +
249 +[[image:image-20220606140859-4.png||height="687" width="1107"]]
250 +
251 +(% style="display:none" %) (%%)
252 +
253 +
176 176  == **4.2 Switching between Cellular and WiFi networks** ==
177 177  
256 +
257 +(% class="wikigeneratedid" %)
258 +//Enable **Cellular** and connect **WiFi** at the same time//
259 +
260 +//WiFi icon is displayed as ​​​//[[image:1658135519305-444.png||height="23" width="24"]] Indicates that WiFi is the main working network.
261 +
262 +//Cell icon is displayed as  //[[image:1658135500498-725.png||height="23" width="22"]]// Indicates that Cellular is the backup WAN.//
263 +
264 +
178 178  [[image:image-20220606141113-7.png||height="678" width="1106"]]
179 179  
267 +
268 +//**Close the WiFi WAN, the gateway will switch to a Cellular network.**//
269 +
180 180  [[image:image-20220606140932-5.png||height="687" width="1107"]]
181 181  
182 -== **4.3** ==
183 183  
273 +
274 +== **4.3 At the same time start Cellular and Ethernet and Wi-Fi networks** ==
275 +
276 +
277 +[[image:image-20220606140328-1.png||height="682" width="1108"]]
278 +
279 +
184 184  
185 185  )))
186 186  
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197 197  
198 198  (% class="box infomessage" %)
199 199  (((
200 -root@dragino-1ef9ac:~~# minicom -s
296 +**root@dragino-1ef9ac:~~# minicom -s**
201 201  )))
202 202  
203 203  [[image:image-20220527154132-6.png]]
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207 207  
208 208  (% class="box infomessage" %)
209 209  (((
210 -(% style="color:black" %)**Serial Device :** (% style="color:#037691" %)**/dev/ttyModemAT**
306 +**Serial Device :** (% style="color:#037691" %)**/dev/ttyModemAT**
211 211  
212 -(% style="color:black" %)**Bps/Par/Bits :**(% style="color:#037691" %)** 9600 8N1**
308 +**Bps/Par/Bits :(% style="color:#037691" %) 9600 8N1(%%)**
213 213  )))
214 214  
215 215  
216 -//**Note: Enter the corresponding letter to change the configuration, like A,B,C**//
312 +(% style="color:red" %)//**Note: Enter the corresponding letter to change the configuration, like A,B,C**//
217 217  
218 218  [[image:image-20220527154154-7.png]]
219 219  
220 220  
221 -//Enter **AT+GSN **in the interface to get the IMEI,//
317 +(((
318 +//Enter (% style="color:blue" %)**AT+GSN **(%%)in the interface to get the IMEI,//
319 +)))
222 222  
223 -// **For example (% style="color:#037691" %)860548042566627(%%)**//
321 +(((
322 +//**For example: (% style="color:#037691" %)860548042566627(%%)**//
323 +)))
224 224  
225 225  (% class="box infomessage" %)
226 226  (((
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232 232  [[image:image-20220527154231-8.png]]
233 233  
234 234  
235 -= **5. How does the gateway connect to the network via a USB 4G Dongle** =
236 236  
336 += **6. How does the gateway connect to the network via a USB 4G Dongle** =
237 237  
238 -== **5.1 Introduction** ==
239 239  
339 +== **6.1 Introduction** ==
240 240  
341 +
241 241  (% style="color:red" %)**//Prerequisite: Requires a USB 4G Dongle and a supported gateway firmware//**
242 242  
243 243  (((
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258 258  
259 259  )))
260 260  
261 -== **5.2 How to use the USB Dongle at the gateway** ==
362 +== **6.2 How to use the USB Dongle at the gateway** ==
262 262  
263 263  
264 264  //Most of the products can be used on the gateway, but because their protocols are different, they are not used in the same way.//
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278 278  )))
279 279  
280 280  
281 -== **5.3 Hilink mode** ==
382 +== **6.3 Hilink mode** ==
282 282  
283 283  
284 284  //Gateway upgrade to the specified firmware:[[Hilink.mode~~-~~-build-v5.4.1625627505>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG308-LG301/Firmware/USB-Dongle_firmware/Hilink.mode--build-v5.4.1625627505-20210707-1113/]]//
285 285  
286 286  
287 -=== **5.3.1 Plugs into the device** ===
388 +=== **6.3.1 Plugs into the device** ===
288 288  
289 289  
290 290  (((
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302 302  [[image:image-20220527154739-9.png]]
303 303  
304 304  
305 -=== **5.3.2 Detection of new network interfaces added** ===
406 +=== **6.3.2 Detection of new network interfaces added** ===
306 306  
307 307  
308 308  //Check network configuration command line input: //
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310 310  (% class="box infomessage" %)
311 311  (((
312 312  (((
313 - root@dragino-1ef9ac:~~# ifconfig -a
414 +**~ root@dragino-1ef9ac:~~# ifconfig -a**
314 314  )))
315 315  )))
316 316  
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321 321  //Usually, the user can see that the new interface added is (% style="color:#037691" %)**eth2** (% style="color:black" %)or (% style="color:#037691" %)**wwan0**//
322 322  
323 323  
324 -=== **5.3.3 Add the new interface to the network configuration.** ===
425 +=== **6.3.3 Add the new interface to the network configuration.** ===
325 325  
326 326  
327 327  //Enter the configuration from the command line~://
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349 349  //Now, Gateway is configured to access the internet on the LTE network.//
350 350  
351 351  
352 -== **5.4 NCM mode** ==
453 +== **6.4 NCM mode** ==
353 353  
354 354  
355 -== **5.5 Troubleshooting** ==
456 +== **6.5 Troubleshooting** ==
356 356  
357 357  
358 -=== **5.5.1 The USB-Dongle interface cannot obtain the IP address.** ===
459 +=== **6.5.1 The USB-Dongle interface cannot obtain the IP address.** ===
359 359  
360 360  
361 361  //Please try this USB dongle to access the internet on your PC, to make sure this USB dongle can normally access the internet.//
362 362  
363 363  
364 -= **6. How to reduce data traffic** =
465 += **7. How to reduce data traffic** =
365 365  
366 366  
367 -== **6.1 Reduce Status Uplink Interval** ==
468 +== **7.1 Reduce Status Uplink Interval** ==
368 368  
369 369  
370 370  **//The gateways will use the data traffic below two places.//**
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377 377  [[image:image-20220527155108-13.png]]
378 378  
379 379  
481 +
380 380  //2. There is the data traffic from the gateway check self-network status. by default, the gateway will check the network per 15s.//
381 381  
382 382  //For this case, We have monitored the loss of data traffic, which is the loss of 2M data traffic per day. the users can adjust the interval time following screenshots.//
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391 391  //Keepalive script interval time settings//
392 392  
393 393  
394 -== **6.2 Filter unwanted packets** ==
496 +== **7.2 Filter unwanted packets** ==
395 395  
396 396  See [[How to filter unwanted packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]
397 397  
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