Last modified by Xiaoling on 2024/08/08 09:05
<
From version < 46.1 >
edited by Kilight Cao
on 2022/06/06 14:03
To version < 71.5 >
edited by Xiaoling
on 2022/08/09 17:39
>
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1 1  **Table of Contents：**
2 2  
3 3  {{toc/}}
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21 21  [[image:image-20220527153544-2.png]]
22 22  
23 23  
26 +
24 24  = **2. How to Debug if Cellular connection fails** =
25 25  
26 26  
... ... @@ -27,6 +27,7 @@
27 27  //If there is a problem with the cellular connection. Please check the below points~://
28 28  
29 29  
33 +
30 30  == **2.1 Do you order the model with a cellular option** ==
31 31  
32 32  
... ... @@ -43,6 +43,7 @@
43 43  [[image:image-20220601110748-1.png]]
44 44  
45 45  
50 +
46 46  == **2.2 Do you input the SIM card correctly** ==
47 47  
48 48  
... ... @@ -66,7 +66,7 @@
66 66  
67 67  
68 68  (% class="wikigeneratedid" %)
69 -//**Note:** If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.//
74 +//**​​(% style="color:red" %)Note:(%%)**(% style="color:red" %) **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.**//
70 70  
71 71  (% class="wikigeneratedid" %)
72 72  //Please check the IP address is displayed and the Internet displays "OK", it works properly.//
... ... @@ -75,8 +75,10 @@
75 75  [[image:image-20220527153827-5.png]]
76 76  
77 77  
83 +
78 78  == **2.3 Check dialing info** ==
79 79  
86 +
80 80  //run "**logread -f**" in gateway CLI。//
81 81  
82 82  (% class="box" %)
... ... @@ -120,6 +120,52 @@
120 120  )))
121 121  
122 122  
130 +
131 +== **2.4 If the following situation occurs, how can users solve this problem?** ==
132 +
133 +
134 +=== **2.4.1 The gateway can read the SIM card, But the Internet is displayed as Fail.** ===
135 +
136 +
137 +//Users can check whether the APN matched by the SIM card is correct.//
138 +
139 +//Regarding what APN your SIM card should use, Users can search for the APN corresponding to the SIM card by Google or ask the carrier.//
140 +
141 +
142 +[[image:image-20220718155937-1.png||height="562" width="497"]]
143 +
144 +
145 +
146 +=== **2.4.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network.** ===
147 +
148 +
149 +//It should be SIM card no flow, users can insert SIM cards into the mobile phone for testing.//
150 +
151 +
152 +[[image:1658131428288-728.png||height="538" width="494"]]
153 +
154 +
155 +
156 +=== **2.4.3 The gateway can't read the SIM card, and the Internet is displayed as Fail.** ===
157 +
158 +
159 +//Users need to check whether the SIM card type is suitable for the EC25 module.//
160 +
161 +
162 +[[image:1658131612484-845.png||height="549" width="499"]]
163 +
164 +
165 +
166 +=== **2.4.4 SIM display：~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone？** ===
167 +
168 +
169 +//Users can insert SIM cards into the mobile phone for testing.//
170 +
171 +
172 +[[image:image-20220718160804-3.png||height="602" width="500"]]
173 +
174 +
175 +
123 123  = **3. Share Cellular Network for WiFi & LAN clients** =
124 124  
125 125  
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163 163  (((
164 164  //and run **/etc/init.d/firewall reload** or reboot the device.//
165 165  
219 +
220 +
166 166  = **4. Switching between Cellular and Ethernet and Wi-Fi networks** =
167 167  
168 -== **4.1. Switching between Cellular and Ethernet networks** ==
169 169  
224 +//By default, Cell is the backup WAN where the Ethernet or Wi-Fi network is used first if they are available.//
170 170  
226 +//Once the Ethernet of the Wi-Fi network is unavailable where the gateway network will switch to a Cell network from Ethernet or Wi-Fi.//
171 171  
172 -== **4.2** ==
173 173  
174 174  
175 -== **4.3** ==
230 +**Enable Cellular and connect Ethernet at the same time**
176 176  
232 +ETH icon is displayed as ​​​ [[image:1658135519305-444.png||height="18" width="19"]] Indicates that Ethernet is the main working network.
233 +
234 +Cell icon is displayed as  [[image:1658135500498-725.png||height="17" width="17"]] Indicates that Cellular is the backup WAN.
235 +
236 +
237 +(% style="display:none" %) (%%)
238 +
239 +== **4.1 Switching between Cellular and Ethernet networks** ==
240 +
241 +
242 +//When connecting to the AP WiFI of the gateway, users can access the Web UI of the gateway through the default address 10.130.1.1//
243 +
244 +[[image:image-20220606140622-2.png||height="664" width="1106"]]
245 +
246 +
247 +//**Remove the network cable from the WAN port on the gateway, the gateway will switch to a Cellular network.**//
248 +
249 +[[image:image-20220606140859-4.png||height="687" width="1107"]]
250 +
251 +(% style="display:none" %) (%%)
252 +
253 +
254 +== **4.2 Switching between Cellular and WiFi networks** ==
255 +
256 +
257 +(% class="wikigeneratedid" %)
258 +//Enable **Cellular** and connect **WiFi** at the same time//
259 +
260 +//WiFi icon is displayed as ​​​//[[image:1658135519305-444.png||height="23" width="24"]] Indicates that WiFi is the main working network.
261 +
262 +//Cell icon is displayed as  //[[image:1658135500498-725.png||height="23" width="22"]]// Indicates that Cellular is the backup WAN.//
263 +
264 +
265 +[[image:image-20220606141113-7.png||height="678" width="1106"]]
266 +
267 +
268 +//**Close the WiFi WAN, the gateway will switch to a Cellular network.**//
269 +
270 +[[image:image-20220606140932-5.png||height="687" width="1107"]]
271 +
272 +
273 +
274 +== **4.3 At the same time start Cellular and Ethernet and Wi-Fi networks** ==
275 +
276 +
277 +[[image:image-20220606140328-1.png||height="682" width="1108"]]
278 +
279 +
177 177  
178 178  )))
179 179  
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190 190  
191 191  (% class="box infomessage" %)
192 192  (((
193 -root@dragino-1ef9ac:~~# minicom -s
296 +**root@dragino-1ef9ac:~~# minicom -s**
194 194  )))
195 195  
196 196  [[image:image-20220527154132-6.png]]
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200 200  
201 201  (% class="box infomessage" %)
202 202  (((
203 -(% style="color:black" %)**Serial Device :** (% style="color:#037691" %)**/dev/ttyModemAT**
306 +**Serial Device :** (% style="color:#037691" %)**/dev/ttyModemAT**
204 204  
205 -(% style="color:black" %)**Bps/Par/Bits :**(% style="color:#037691" %)** 9600 8N1**
308 +**Bps/Par/Bits :(% style="color:#037691" %) 9600 8N1(%%)**
206 206  )))
207 207  
208 208  
209 -//**Note: Enter the corresponding letter to change the configuration, like A,B,C**//
312 +(% style="color:red" %)//**Note: Enter the corresponding letter to change the configuration, like A,B,C**//
210 210  
211 211  [[image:image-20220527154154-7.png]]
212 212  
213 213  
214 -//Enter **AT+GSN **in the interface to get the IMEI,//
317 +(((
318 +//Enter (% style="color:blue" %)**AT+GSN **(%%)in the interface to get the IMEI,//
319 +)))
215 215  
216 -// **For example (% style="color:#037691" %)860548042566627(%%)**//
321 +(((
322 +//**For example: (% style="color:#037691" %)860548042566627(%%)**//
323 +)))
217 217  
218 218  (% class="box infomessage" %)
219 219  (((
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225 225  [[image:image-20220527154231-8.png]]
226 226  
227 227  
228 -= **5. How does the gateway connect to the network via a USB 4G Dongle** =
229 229  
336 += **6. How does the gateway connect to the network via a USB 4G Dongle** =
230 230  
231 -== **5.1 Introduction** ==
232 232  
339 +== **6.1 Introduction** ==
233 233  
341 +
234 234  (% style="color:red" %)**//Prerequisite: Requires a USB 4G Dongle and a supported gateway firmware//**
235 235  
236 236  (((
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251 251  
252 252  )))
253 253  
254 -== **5.2 How to use the USB Dongle at the gateway** ==
362 +== **6.2 How to use the USB Dongle at the gateway** ==
255 255  
256 256  
257 257  //Most of the products can be used on the gateway, but because their protocols are different, they are not used in the same way.//
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271 271  )))
272 272  
273 273  
274 -== **5.3 Hilink mode** ==
382 +== **6.3 Hilink mode** ==
275 275  
276 276  
277 277  //Gateway upgrade to the specified firmware:[[Hilink.mode~~-~~-build-v5.4.1625627505>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG308-LG301/Firmware/USB-Dongle_firmware/Hilink.mode--build-v5.4.1625627505-20210707-1113/]]//
278 278  
279 279  
280 -=== **5.3.1 Plugs into the device** ===
388 +=== **6.3.1 Plugs into the device** ===
281 281  
282 282  
283 283  (((
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295 295  [[image:image-20220527154739-9.png]]
296 296  
297 297  
298 -=== **5.3.2 Detection of new network interfaces added** ===
406 +=== **6.3.2 Detection of new network interfaces added** ===
299 299  
300 300  
301 301  //Check network configuration command line input: //
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303 303  (% class="box infomessage" %)
304 304  (((
305 305  (((
306 - root@dragino-1ef9ac:~~# ifconfig -a
414 +**~ root@dragino-1ef9ac:~~# ifconfig -a**
307 307  )))
308 308  )))
309 309  
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314 314  //Usually, the user can see that the new interface added is (% style="color:#037691" %)**eth2** (% style="color:black" %)or (% style="color:#037691" %)**wwan0**//
315 315  
316 316  
317 -=== **5.3.3 Add the new interface to the network configuration.** ===
425 +=== **6.3.3 Add the new interface to the network configuration.** ===
318 318  
319 319  
320 320  //Enter the configuration from the command line~://
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342 342  //Now, Gateway is configured to access the internet on the LTE network.//
343 343  
344 344  
345 -== **5.4 NCM mode** ==
453 +== **6.4 NCM mode** ==
346 346  
347 347  
348 -== **5.5 Troubleshooting** ==
456 +== **6.5 Troubleshooting** ==
349 349  
350 350  
351 -=== **5.5.1 The USB-Dongle interface cannot obtain the IP address.** ===
459 +=== **6.5.1 The USB-Dongle interface cannot obtain the IP address.** ===
352 352  
353 353  
354 354  //Please try this USB dongle to access the internet on your PC, to make sure this USB dongle can normally access the internet.//
355 355  
356 356  
357 -= **6. How to reduce data traffic** =
465 += **7. How to reduce data traffic** =
358 358  
359 359  
360 -== **6.1 Reduce Status Uplink Interval** ==
468 +== **7.1 Reduce Status Uplink Interval** ==
361 361  
362 362  
363 363  **//The gateways will use the data traffic below two places.//**
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370 370  [[image:image-20220527155108-13.png]]
371 371  
372 372  
481 +
373 373  //2. There is the data traffic from the gateway check self-network status. by default, the gateway will check the network per 15s.//
374 374  
375 375  //For this case, We have monitored the loss of data traffic, which is the loss of 2M data traffic per day. the users can adjust the interval time following screenshots.//
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384 384  //Keepalive script interval time settings//
385 385  
386 386  
387 -== **6.2 Filter unwanted packets** ==
496 +== **7.2 Filter unwanted packets** ==
388 388  
389 389  See [[How to filter unwanted packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]
390 390  
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