Changes for page Cellular network connection details and tips
Last modified by Xiaoling on 2024/08/08 09:05
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... ... @@ -1,59 +1,84 @@ 1 -Table of Contents: 1 +**Table of Contents:** 2 2 3 3 {{toc/}} 4 4 5 -= 1. Enable Cellular Connection = 6 6 7 -If your device has a Cellular module, you can see the below screenshot. enable the cellular connection here. 8 8 9 - [[image:https://wiki.dragino.com/images/thumb/8/81/Cellular_11.png/600px-Cellular_11.png||height="262" width="600"]]7 += **1. Enable Cellular Connection** = 10 10 11 -Enable Cellular Connection 12 12 10 +//If your device has a Cellular module, you can see the below screenshot. enable the cellular connection here.// 11 + 12 +[[image:image-20220601110850-2.png]] 13 + 14 +**//Enable Cellular Connection//** 15 + 16 + 13 13 ((( 14 -If your device doesn't have a cellular module, you will see a cellular module not detected. 18 +//If your device doesn't have a cellular module, you will see a cellular module not detected.// 15 15 ))) 16 16 17 -[[image: https://wiki.dragino.com/images/thumb/d/da/Cellular_10.png/600px-Cellular_10.png||height="400" width="600"]]21 +[[image:image-20220527153544-2.png]] 18 18 19 -No Cellular Module 20 20 21 -= 2. How to Debug if Cellular connection fail = 24 += **2. How to Debug if Cellular connection fails** = 22 22 23 -If there is a problem for cellular connection. Please check the below points: 24 24 25 - ==2.1 Do you orderthemodel withacellular option==27 +//If there is a problem with the cellular connection. Please check the below points~:// 26 26 27 -Make sure you order the model with the cellular option. Can check by command or via the Web UI. 28 28 30 +== **2.1 Do you order the model with a cellular option** == 31 + 32 + 33 +//Make sure you order the model with the cellular option. Can check by command or via the Web UI.// 34 + 29 29 (% class="box" %) 30 30 ((( 31 -root@dragino-1bbd90:~~# lsusb 37 +//root@dragino-1bbd90:~~# lsusb 32 32 Bus 001 Device 004: ID 2c7c:0125 ~-~-> This is the Cellular module 33 33 Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub 34 -Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 40 +Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub// 35 35 ))) 36 36 37 - == 2.2 Do youinput theSIM card correctly ==43 +[[image:image-20220601110748-1.png]] 38 38 39 -Below command can check if you have a SIM card inserted, or via Web UI 40 40 41 -* Make sure to Power Off when you insert the SIM card and power on the device. The device doesn't support auto-detect SIM card on power on 42 -* Make sure you have the correct direction to insert SIM card. Every device has an example photo in the manual for the direction. 46 +== **2.2 Do you input the SIM card correctly** == 43 43 48 + 49 +**//Below command can check if you have a SIM card inserted, or via Web UI//** 50 + 51 +* //Make sure to Power Off when you insert the SIM card and power on the device. The device doesn't support auto-detect SIM card on power on// 52 +* //Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction.// 53 + 44 44 (% class="box" %) 45 45 ((( 46 -root@dragino-1 bbd90:~~# comgt -d /dev/ttyUSB356 +//root@dragino-1dadd8:~~# **comgt -d /dev/ttyUSB3** 47 47 SIM ready 48 48 Waiting for Registration..(120 sec max) 49 -Registered on Home network: "CHN-C T",750 -Signal Quality: 23,9959 +Registered on Home network: "CHN-UNICOM",7 60 +Signal Quality: 10,99// 51 51 ))) 52 52 53 -== 2.3 Check dialing info == 54 54 55 -run "logread -f" in console 64 +(% class="wikigeneratedid" %) 65 +[[image:image-20220527153804-4.png]] 56 56 67 + 68 +(% class="wikigeneratedid" %) 69 +//**Note:** If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.// 70 + 71 +(% class="wikigeneratedid" %) 72 +//Please check the IP address is displayed and the Internet displays "OK", it works properly.// 73 + 74 +(% class="wikigeneratedid" %) 75 +[[image:image-20220527153827-5.png]] 76 + 77 + 78 +== **2.3 Check dialing info** == 79 + 80 +//run "**logread -f**" in gateway CLI。// 81 + 57 57 (% class="box" %) 58 58 ((( 59 59 Fri Feb 7 01:20:28 2020 daemon.notice pppd[29452]: pppd 2.4.7 started by root, uid 0 ... ... @@ -83,8 +83,8 @@ 83 83 Fri Feb 7 01:20:30 2020 local2.info chat[29485]: AT+CGDCONT=1,"IP",""^M^M 84 84 Fri Feb 7 01:20:30 2020 local2.info chat[29485]: OK 85 85 Fri Feb 7 01:20:30 2020 local2.info chat[29485]: ~-~- got it 86 -(% style="color:#037691" %)Fri Feb 7 01:20:30 2020 local2.info chat[29485]: send (ATD*99#^M) ~-~-~-~--> In case the dialling process already reach here. 87 -Normally the problem is with a provider, need to check if the SIM card has balance or other requirement from the cellular operator(%%) 111 +(% style="color:#037691" %)**Fri Feb 7 01:20:30 2020 local2.info chat[29485]: send (ATD*99#^M) ~-~-~-~--> In case the dialling process already reach here. 112 +Normally the problem is with a provider, need to check if the SIM card has balance or other requirement from the cellular operator**(%%) 88 88 (% style="color:black" %)Fri Feb 7 01:20:30 2020 local2.info chat[29485]: expect (CONNECT) 89 89 Fri Feb 7 01:20:30 2020 local2.info chat[29485]: ^M 90 90 Fri Feb 7 01:20:30 2020 local2.info chat[29485]: ATD*99#^M^M ... ... @@ -94,19 +94,55 @@ 94 94 Fri Feb 7 01:20:30 2020 daemon.info pppd[29452]: Serial connection established. 95 95 ))) 96 96 97 -= 3. Share Cellular Network for WiFi & LAN clients = 98 98 99 -((( 100 -By default, the Cellular Network won't be shared with the WiFi or LAN clients. If users need to share with them, the user can modify the file. 101 -))) 123 +== **2.4 If the following situation occurs, how can users solve this problem?** == 102 102 125 + 126 +=== **2.4.1 The gateway can read the SIM card, But the Internet is displayed as Fail.** === 127 + 128 + 129 +//Users can check whether the APN matched by the SIM card is correct.// 130 + 131 +//Regarding what APN your SIM card should use, Users can search for the APN corresponding to the SIM card by Google or ask the carrier.// 132 + 133 +[[image:image-20220718155937-1.png||height="562" width="497"]] 134 + 135 + 136 +=== **2.4.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network.** === 137 + 138 + 139 +//It should be SIM card no flow, users can insert SIM cards into the mobile phone for testing.// 140 + 141 +[[image:1658131428288-728.png||height="538" width="494"]] 142 + 143 + 144 +=== **2.4.3 The gateway can't read the SIM card, and the Internet is displayed as Fail.** === 145 + 146 + 147 +//Users need to check whether the SIM card type is suitable for the EC25 module.// 148 + 149 +[[image:1658131612484-845.png||height="549" width="499"]] 150 + 151 + 152 +=== **2.4.4 SIM display:~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone?** === 153 + 154 + 155 +//Users can insert SIM cards into the mobile phone for testing.// 156 + 157 +[[image:image-20220718160804-3.png||height="602" width="500"]] 158 + 159 += **3. Share Cellular Network for WiFi & LAN clients** = 160 + 161 + 103 103 ((( 104 -root @dragino-1d25dc:~~#cat/etc/config/firewall163 +//By default, the Cellular Network won't be shared with the WiFi or LAN clients. If users need to share with them, the user can modify the file.// 105 105 ))) 106 106 107 107 (% class="box" %) 108 108 ((( 109 109 ((( 169 +root@dragino-1d25dc:~~# cat /etc/config/firewall 170 + 110 110 config defaults 111 111 option syn_flood '1' 112 112 option input 'ACCEPT' ... ... @@ -136,15 +136,74 @@ 136 136 ))) 137 137 138 138 ((( 139 -and run **/etc/init.d/firewall reload** or reboot the device. 200 +//and run **/etc/init.d/firewall reload** or reboot the device.// 201 + 202 + 203 + 204 += **4. Switching between Cellular and Ethernet and Wi-Fi networks** = 205 + 206 + 207 +//By default, Cell is the backup WAN where the Ethernet or Wi-Fi network is used first if they are available.// 208 + 209 +//Once the Ethernet of the Wi-Fi network is unavailable where the gateway network will switch to a Cell network from Ethernet or Wi-Fi.// 210 + 211 + 212 + 213 +**Enable Cellular and connect Ethernet at the same time** 214 + 215 +ETH icon is displayed as [[image:1658135519305-444.png]] Indicates that Ethernet is the main working network. 216 + 217 +Cell icon is displayed as [[image:1658135500498-725.png]] Indicates that Cellular is the backup WAN. 218 + 219 + 220 +== **4.1 Switching between Cellular and Ethernet networks** == 221 + 222 + 223 +//When connecting to the AP WiFI of the gateway, users can access the Web UI of the gateway through the default address 10.130.1.1// 224 + 225 +[[image:image-20220606140622-2.png||height="664" width="1106"]] 226 + 227 + 228 +//**Remove the network cable from the WAN port on the gateway, the gateway will switch to a Cellular network.**// 229 + 230 +[[image:image-20220606140859-4.png||height="687" width="1107"]] 231 + 232 + 233 +== **4.2 Switching between Cellular and WiFi networks** == 234 + 235 + 236 +(% class="wikigeneratedid" %) 237 +//Enable **Cellular** and connect **WiFi** at the same time// 238 + 239 +//WiFi icon is displayed as //[[image:1658135519305-444.png]]// Indicates that WiFi is the main working network.// 240 + 241 +//Cell icon is displayed as //[[image:1658135500498-725.png]]// Indicates that Cellular is the backup WAN.// 242 + 243 +[[image:image-20220606141113-7.png||height="678" width="1106"]] 244 + 245 + 246 +//**Close the WiFi WAN, the gateway will switch to a Cellular network.**// 247 + 248 +[[image:image-20220606140932-5.png||height="687" width="1107"]] 249 + 250 + 251 +== **4.3 At the same time start Cellular and Ethernet and Wi-Fi networks** == 252 + 253 + 254 +[[image:image-20220606140328-1.png||height="682" width="1108"]] 255 + 256 + 140 140 ))) 141 141 142 -= 4. How does the gateway view the International Mobile Equipment Identity (IMEI) =259 += **5. How does the gateway view the International Mobile Equipment Identity (IMEI)** = 143 143 144 -Use SSH to access the gateway configuration page and run the minicom command 145 145 262 +//Users can access the gateway CLI and run the minicom command to get the configuration interface.// 263 + 146 146 ((( 147 -Select "**Serial Port Setup**": 265 + 266 + 267 +**//Enter the minicom command, then select the option ''serial port setup".//** 148 148 ))) 149 149 150 150 (% class="box infomessage" %) ... ... @@ -152,112 +152,132 @@ 152 152 root@dragino-1ef9ac:~~# minicom -s 153 153 ))) 154 154 155 -[[image: https://wiki.dragino.com/images/thumb/0/05/4G-1.png/400px-4G-1.png||height="265" width="400"]]275 +[[image:image-20220527154132-6.png]] 156 156 157 -Enter the minicom command 158 158 159 -A ccesstheserialportof the4G module278 +And then, change the setting: 160 160 161 -Serial port setup is as follows: 280 +(% class="box infomessage" %) 281 +((( 282 +(% style="color:black" %)**Serial Device :** (% style="color:#037691" %)**/dev/ttyModemAT** 162 162 163 -**Serial Device :** (% style="color:#037691" %)**/dev/ttyModemAT** 284 +(% style="color:black" %)**Bps/Par/Bits :**(% style="color:#037691" %)** 9600 8N1** 285 +))) 164 164 165 -**Bps/Par/Bits :(% style="color:#037691" %) 9600 8N1 or 115200 8N1(%%)** 166 166 167 - [[image:https://wiki.dragino.com/images/thumb/c/cb/EC25_1.png/400px-EC25_1.png||height="164"width="400"]]288 +//**Note: Enter the corresponding letter to change the configuration, like A,B,C**// 168 168 169 - ConfiguringUSB Ports290 +[[image:image-20220527154154-7.png]] 170 170 171 171 172 -Enter AT+GSN in the serialporttoviewthe IMEI293 +//Enter **AT+GSN **in the interface to get the IMEI,// 173 173 174 -For example :**(% style="color:#037691" %)860548042566627(%%)**295 +// **For example (% style="color:#037691" %)860548042566627(%%)**// 175 175 176 176 (% class="box infomessage" %) 177 177 ((( 178 178 ((( 179 - AT+GSN 300 + **AT+GSN** 180 180 ))) 181 181 ))) 182 182 183 -[[image: https://wiki.dragino.com/images/thumb/6/66/4G-3.png/400px-4G-3.png||height="286" width="400"]]304 +[[image:image-20220527154231-8.png]] 184 184 185 -Enter the AT command 186 186 187 -= 5. How does the gateway connect to the network via a USB 4G Dongle =307 += **6. How does the gateway connect to the network via a USB 4G Dongle** = 188 188 189 -== 5.1 Introduction == 190 190 191 - (% style="color:red"%)**Prerequisite:Requires a USB 4G Dongle anda supported gateway firmware**310 +== **6.1 Introduction** == 192 192 312 + 313 +(% style="color:red" %)**//Prerequisite: Requires a USB 4G Dongle and a supported gateway firmware//** 314 + 193 193 ((( 194 -This introduces a setup and configured gateway for using a USB 3g/UMTS-modem for WAN connection. 316 +//This introduces a setup and configured gateway for using a USB 3g/UMTS-modem for WAN connection.// 317 + 318 + 195 195 ))) 196 196 197 197 ((( 198 -Many mode (and most **LTE**) usbmodems provide **qmi**, **mbim**, **ncm**, **rndis** protocol for connection instead of legacy **ppp** protocol, they are faster and better, overall recommended.For more information: [[https:~~/~~/openwrt.org/docs/guide-user/network/wan/wwan/3gdongle>>url:https://openwrt.org/docs/guide-user/network/wan/wwan/3gdongle]]322 +//Many modes (and most **LTE**) USB modems provide **qmi**, **mbim**, **ncm**, **rndis** protocol for connection instead of legacy **ppp** protocol, they are faster and better, overall recommended.// 199 199 ))) 200 200 201 201 ((( 202 -This is not beginner-friendly due to too many protocols. 326 +//This is not beginner-friendly due to too many protocols.// 327 + 328 +//For more information: [[https:~~/~~/openwrt.org/docs/guide-user/network/wan/wwan/3gdongle>>url:https://openwrt.org/docs/guide-user/network/wan/wwan/3gdongle]]// 329 + 330 + 203 203 ))) 204 204 205 -== 5.2 How to use the USB-Dongle at the gateway ==333 +== **6.2 How to use the USB Dongle at the gateway** == 206 206 207 -Most of the products can be used on the gateway, but because their protocols are different, they are not used in the same way. 208 208 336 +//Most of the products can be used on the gateway, but because their protocols are different, they are not used in the same way.// 337 + 209 209 ((( 210 -For example, the Huawei-E3372/E8372 is using Hilink mode or NCM mode. 339 +//For example, the Huawei-E3372/E8372 is using **Hilink mode** or **NCM mode**.// 211 211 ))) 212 212 213 213 (% class="box" %) 214 214 ((( 215 215 Huawei-E3372/E8372 216 - Check (% style="color:#037691" %)**E3372**(% style="color:black" %) version to determine the mode. 345 + Check the (% style="color:#037691" %)**E3372**(% style="color:black" %) version to determine the mode. 217 217 The version numbers starting with 21 is NCM mode 218 218 The version numbers starting with 22 is Hilink mode 219 - The E8372 only ha veHilink mode220 -**~ **(% style="color:red" %)**Note:The e3372 in the vast majority of cases is Hilink mode** 348 + The E8372 only has Hilink mode 349 +**~ **(% style="color:red" %)**Note: The e3372 in the vast majority of cases is Hilink mode** 221 221 ))) 222 222 223 -== 5.3 Hilink mode == 224 224 225 - Gatewayupgrade to the specified firmware:[[Hilink.mode~~-~~-build-v5.4.1625627505>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG308-LG301/Firmware/USB-Dongle_firmware/Hilink.mode--build-v5.4.1625627505-20210707-1113/]]353 +== **6.3 Hilink mode** == 226 226 227 -=== 5.3.1 1.Plugs into the device === 228 228 356 +//Gateway upgrade to the specified firmware:[[Hilink.mode~~-~~-build-v5.4.1625627505>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG308-LG301/Firmware/USB-Dongle_firmware/Hilink.mode--build-v5.4.1625627505-20210707-1113/]]// 357 + 358 + 359 +=== **6.3.1 Plugs into the device** === 360 + 361 + 229 229 ((( 230 -USB-Dongle plugs into the gateway USB port 363 +//USB-Dongle plugs into the gateway USB port// 231 231 ))) 232 232 233 233 ((( 234 -Check the USB module via comman (% style="color:#037691" %)**lsusb** 367 +//Check the USB module via command (% style="color:#037691" %)**lsusb**// 235 235 ))) 236 236 237 237 ((( 238 -(% style="color:red" %)**Note ttodothat connect gateway command line via ssh.**371 +(% style="color:red" %)//**Note: Users need to that connect to the gateway command line via ssh.**// 239 239 ))) 240 240 241 -[[image: https://wiki.dragino.com/images/2/25/Usb-4g.png||height="63" width="554"]]374 +[[image:image-20220527154739-9.png]] 242 242 243 -Checking USB Ports 244 244 245 -=== 5.3.22.Detection of new network interfaces added ===377 +=== **6.3.2 Detection of new network interfaces added** === 246 246 247 -Command line input: (% style="color:#037691" %)**ifconfig -a** 248 248 249 - [[image:https://wiki.dragino.com/images/thumb/a/a0/Usb-4g-1.png/400px-Usb-4g-1.png||height="401"width="400"]]380 +//Check network configuration command line input: // 250 250 251 -Check the network 382 +(% class="box infomessage" %) 383 +((( 384 +((( 385 +**~ root@dragino-1ef9ac:~~# ifconfig -a** 386 +))) 387 +))) 252 252 253 - In the command output user can see that the newinterfaceadded is (% style="color:#037691" %)**eth2**389 +[[image:image-20220527154822-10.png]] 254 254 255 - Usually,user can see that the new interface added is (% style="color:#037691" %)**eth2**(% style="color:black" %)or (% style="color:#037691" %)**wwan0**391 +//In the command, the output user can see that the new interface added is (% style="color:#037691" %)**eth2**// 256 256 257 - ===5.3.33.Addthe new interface to thenetworkconfiutation.===393 +//Usually, the user can see that the new interface added is (% style="color:#037691" %)**eth2** (% style="color:black" %)or (% style="color:#037691" %)**wwan0**// 258 258 259 -Enter the configuration from the command line: 260 260 396 +=== **6.3.3 Add the new interface to the network configuration.** === 397 + 398 + 399 +//Enter the configuration from the command line~:// 400 + 261 261 (% class="box" %) 262 262 ((( 263 263 uci set network.lte=interface ... ... @@ -269,52 +269,63 @@ 269 269 /etc/init.d/network restart 270 270 ))) 271 271 272 -[[ ~[~[image:https://wiki.dragino.com/images/thumb/7/73/Usb-4g-4.png/600px-Usb-4g-4.png~|~|height="116" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:Usb-4g-4.png]]412 +[[image:image-20220527154937-11.png]] 273 273 274 -Configuration 275 275 276 -Checking Network Configurations 415 +//**Checking Network Configurations**// 277 277 278 -Command 417 +//Command-line input: (% style="color:#037691" %)**ifconfig**// 279 279 280 -[[ ~[~[image:https://wiki.dragino.com/images/b/b8/Usb-4g-3.png~|~|height="514" width="554"~]~]>>url:https://wiki.dragino.com/index.php/File:Usb-4g-3.png]]419 +[[image:image-20220527155013-12.png]] 281 281 282 - CheckingNetworkConfigurations421 +//Now, Gateway is configured to access the internet on the LTE network.// 283 283 284 -Now, Gateway is configured to access the internet on the Lte network. 285 285 286 -== 5.4 NCM mode ==424 +== **6.4 NCM mode** == 287 287 288 -== 5.5 Troubleshooting == 289 289 290 -== =5.5.1The USB-Dongleinterface cannotobtainthe IP address.===427 +== **6.5 Troubleshooting** == 291 291 292 -Please try this USB dongle to access the internet on your PC, to make sure this USB dongle can normally access the internet. 293 293 294 -= 6. Howtoreducedatatraffic=430 +=== **6.5.1 The USB-Dongle interface cannot obtain the IP address.** === 295 295 296 -== 6.1 Introduce == 297 297 298 - Thegatewayswilluse thedatatrafficwerebelowtwoplaces.433 +//Please try this USB dongle to access the internet on your PC, to make sure this USB dongle can normally access the internet.// 299 299 300 -~1. There is the data traffic from LoRa package Forward which were the gateway status package and sensor end node uplink/downlink. 301 301 302 - Forthiscase, by default, the gatewaywill uplink self-status tothe LoRaWAN server per the 30s. theuserscan adjust the interval time.436 += **7. How to reduce data traffic** = 303 303 304 -[[image:https://wiki.dragino.com/images/thumb/b/bc/LoRa_interval_time_setting.png/600px-LoRa_interval_time_setting.png||height="282" width="600"]] 305 305 306 - LoRa intervaltime setting439 +== **7.1 Reduce Status Uplink Interval** == 307 307 308 -2. There is the data traffic from the gateway check self-network status. by default, the gateway will check network per 15s. 309 309 310 - For this case,We have monitored the lossof data traffic,whichis theloss of 2Mdata trafficper day. the users can adjust the interval time followingscreenshots.442 +**//The gateways will use the data traffic below two places.//** 311 311 312 -[[image:https://wiki.dragino.com/images/thumb/4/49/Systrm_General.png/600px-Systrm_General.png||height="319" width="600"]] 313 313 314 - SystrmGeneral445 +//1. There is the data traffic from LoRa package Forward which were the gateway status package and sensor end node uplink/downlink.// 315 315 316 - [[image:https://wiki.dragino.com/images/thumb/f/f0/Set_time_interval.png/600px-Set_time_interval.png||height="319"width="600"]]447 +//For this case, by default, the gateway will uplink self-status to the LoRaWAN server per the 30s. the users can adjust the interval time.// 317 317 318 - Keppalivescript interval timesettings449 +[[image:image-20220527155108-13.png]] 319 319 451 + 452 + 453 +//2. There is the data traffic from the gateway check self-network status. by default, the gateway will check the network per 15s.// 454 + 455 +//For this case, We have monitored the loss of data traffic, which is the loss of 2M data traffic per day. the users can adjust the interval time following screenshots.// 456 + 457 +[[image:image-20220527155358-16.png]] 458 + 459 +//System General interface// 460 + 461 + 462 +[[image:image-20220527155229-15.png]] 463 + 464 +//Keepalive script interval time settings// 465 + 466 + 467 +== **7.2 Filter unwanted packets** == 468 + 469 +See [[How to filter unwanted packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]] 470 + 320 320
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