<
From version < 12.1 >
edited by Kilight Cao
on 2022/05/25 14:15
To version < 1.15 >
edited by Xiaoling
on 2022/05/14 09:59
>
Change comment: There is no comment for this version

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1 +XWiki.Xiaoling
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20 20  
21 21  = 2. How to Debug if Cellular connection fail =
22 22  
23 -If there is a problem with cellular connection. Please check the below points:
23 +If there is a problem for cellular connection. Please check the below points:
24 24  
25 -== 2.1 Do you order the model with a cellular option ==
25 +== 2.1 Do you order the model with cellular option ==
26 26  
27 -Make sure you order the model with the cellular option. Can check by command or via the Web UI.
27 +Make sure you order the model with the cellular option. Can check by command:
28 28  
29 29  (% class="box" %)
30 30  (((
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34 34  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
35 35  )))
36 36  
37 -(% class="wikigeneratedid" %)
38 -[[image:image-20220525140054-1.png||height="153" width="607"]]
39 -
40 40  == 2.2 Do you input the SIM card correctly ==
41 41  
42 -Below command can check if you have a SIM card inserted, or via Web UI
39 +Below command can check:
43 43  
44 -* Make sure to Power Off when you insert the SIM card and power on the device. The device doesn't support auto-detect SIM card on power on
45 -* Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction.
46 -
47 47  (% class="box" %)
48 48  (((
49 -root@dragino-1dadd8:~~# comgt -d /dev/ttyUSB3
43 +root@dragino-1bbd90:~~# comgt -d /dev/ttyUSB3
50 50  SIM ready
51 51  Waiting for Registration..(120 sec max)
52 -Registered on Home network: "CHN-UNICOM",7
53 -Signal Quality: 10,99
46 +Registered on Home network: "CHN-CT",7
47 +Signal Quality: 23,99
54 54  )))
55 55  
56 -(% class="wikigeneratedid" %)
57 -When the IP address is displayed and the Internet displays "OK", it works properly.
58 -
59 -(% class="wikigeneratedid" %)
60 -[[image:image-20220525141016-3.png||height="524" width="502"]]
61 -
62 62  == 2.3 Check dialing info ==
63 63  
64 64  run "logread -f" in console
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235 235  
236 236  === 5.3.1 1.Plugs into the device ===
237 237  
238 -(((
239 239  USB-Dongle plugs into the gateway USB port
240 -)))
241 241  
242 -(((
243 243  Check the USB module via comman (% style="color:#037691" %)**lsusb**
244 -)))
245 245  
246 -(((
247 247  (% style="color:red" %)**Note : User neet to do that connect gateway command line via ssh.**
248 -)))
249 249  
250 250  [[image:https://wiki.dragino.com/images/2/25/Usb-4g.png||height="63" width="554"]]
251 251  
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314 314  
315 315  LoRa interval time setting
316 316  
317 -2. There is the data traffic from the gateway check self-network status. by default, the gateway will check the network per 15s.
299 +2. There is the data traffic from the gateway check self-network status. by default, the gateway will check network per 15s.
318 318  
319 319  For this case, We have monitored the loss of data traffic, which is the loss of 2M data traffic per day. the users can adjust the interval time following screenshots.
320 320  
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324 324  
325 325  [[image:https://wiki.dragino.com/images/thumb/f/f0/Set_time_interval.png/600px-Set_time_interval.png||height="319" width="600"]]
326 326  
327 -Keepalive script interval time settings
309 +Keppalive script interval time settings
328 328  
329 329  
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