Changes for page Cellular network connection details and tips
Last modified by Xiaoling on 2025/08/04 14:39
From version 115.1
edited by Xiaoling
on 2025/08/04 14:39
on 2025/08/04 14:39
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To version 102.1
edited by Kilight Cao
on 2024/12/05 15:09
on 2024/12/05 15:09
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Uploaded new attachment "image-20241205150916-1.png", version {1}
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... ... @@ -23,7 +23,7 @@ 23 23 [[image:image-20220527153544-2.png]] 24 24 25 25 26 -= 2. How to TroubleShooting if Cellular connection fails =26 += 2. How to Debug if Cellular connection fails = 27 27 28 28 29 29 If there is a problem with the cellular connection. Please check the below points: ... ... @@ -31,7 +31,7 @@ 31 31 32 32 == 2.1 For LPS8N/DLOS8N/LG308N == 33 33 34 -== 2.1.1 Do you order the model with a cellular option == 34 +=== 2.1.1 Do you order the model with a cellular option === 35 35 36 36 37 37 Make sure you order the model with the cellular option. Can check by command or via the Web UI. ... ... @@ -66,7 +66,6 @@ 66 66 ))) 67 67 68 68 69 - 70 70 (% class="wikigeneratedid" %) 71 71 [[image:image-20220527153804-4.png]] 72 72 ... ... @@ -127,202 +127,11 @@ 127 127 ))) 128 128 129 129 130 -== 2. 2ForLPS8v2/MS48-LR==129 +== 2.4 If the following situation occurs, how can users solve this problem? == 131 131 132 -(% class="wikigeneratedid" id="H2.2.1Doyouorderthemodelwithacellularoption" %) 133 -(% id="cke_bm_23549S" style="display:none" %) 131 +=== 2.4.1 The gateway can read the SIM card, But the Internet is displayed as Fail. === 134 134 135 -=== 2.2.1 Do you order the model with a cellular option === 136 136 137 - 138 -Make sure you order the model with the cellular option. Can check by command or via the Web UI. 139 - 140 -(% class="box" %) 141 -((( 142 -//root@dragino-2d5d26:~~# lsusb 143 -Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub 144 -Bus 004 Device 002: ID 2c7c:0125 Quectel Wireless Solutions Co., Ltd. EC25 LTE modem ~-~-> This is the Cellular module 145 -Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 146 -Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub 147 -Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 148 -Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub 149 -Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 150 -Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub 151 -Bus 001 Device 002: ID 0bda:f179 Realtek Semiconductor Corp. RTL8188FTV 802.11b/g/n 1T1R 2.4G WLAN Adapter 152 -Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 153 -Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 154 -root@dragino-2d5d26:~~# // 155 -))) 156 - 157 -[[image:image-20241205150916-1.png]] 158 - 159 -[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153804-4.png?rev=1.1||alt="image-20220527153804-4.png"]] 160 - 161 -**Note:** **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.** 162 - 163 -Please check the IP address is displayed and the Internet displays "OK", it works properly. 164 - 165 -[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153827-5.png?rev=1.1||alt="image-20220527153827-5.png"]] 166 - 167 - 168 -=== 2.2.2 Check cellular info === 169 - 170 - 171 -**Below command can check if you have a SIM card inserted, or via Web UI** 172 - 173 -* Make sure to Power Off when you insert the SIM card and power on the device. The SIM card slot of the gateway does not support hot swap 174 -* Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction. 175 - 176 -[[image:image-20241231153947-1.jpeg||height="287" width="968"]] 177 - 178 - 179 -run "**quectel-CM**" in gateway CLI 180 - 181 -(% class="box infomessage" %) 182 -((( 183 -Usage: /usr/bin/quectel-CM [options] 184 - -s [apn [user password auth]] Set apn/user/password/auth get from your network provider. auth: 1~~pap, 2~~chap 185 - -p pincode Verify sim card pin if sim card is locked 186 - -p [quectel-][qmi|mbim]-proxy Request to use proxy 187 - -f logfilename Save log message of this program to file 188 - -u usbmonlog filename Save usbmon log to file 189 - -i interface Specify which network interface to setup data call when multi-modems exits 190 - -4 Setup IPv4 data call (default) 191 - -6 Setup IPv6 data call 192 - -k pdn Specify which pdn to hangup data call (by send SIGINT to 'quectel-CM -n pdn') 193 - -m iface-idx Bind QMI data call to wwan0_<iface idx> when QMAP used. E.g '-n 7 -m 1' bind pdn-7 data call to wwan0_1 194 - -b Enable network interface bridge function (default 0) 195 - -v Verbose log mode, for debug purpose.[Examples] 196 -Example 1: /usr/bin/quectel-CM 197 -Example 2: /usr/bin/quectel-CM -s 3gnet 198 -Example 3: /usr/bin/quectel-CM -s 3gnet -v 199 -))) 200 - 201 - 202 -==== **The gateway cellular logs show SIMStatus: SIM_ABSENT** ==== 203 - 204 - 205 -If the SIM status is **SIM_ABSENT**, the SIM card is not detected. You need to check whether the SIM card is available and whether the device is powered off when the SIM card is installed. 206 - 207 -(% class="box" %) 208 -((( 209 -root@dragino-2d5d26:~~# quectel-CM -s 3gnet 210 -[12-05_07:12:08:451] Quectel_QConnectManager_Linux_V1.6.0.24 211 -[12-05_07:12:08:454] Find /sys/bus/usb/devices/4-1 idVendor=0x2c7c idProduct=0x125, bus=0x004, dev=0x002 212 -[12-05_07:12:08:455] Auto find qmichannel = /dev/cdc-wdm0 213 -[12-05_07:12:08:455] Auto find usbnet_adapter = wwan0 214 -[12-05_07:12:08:455] netcard driver = qmi_wwan, driver version = 5.15.43-draginohp0z 215 -[12-05_07:12:08:456] Modem works in QMI mode 216 -[12-05_07:12:08:516] cdc_wdm_fd = 7 217 -[12-05_07:12:08:613] Get clientWDS = 21 218 -[12-05_07:12:08:645] Get clientDMS = 1 219 -[12-05_07:12:08:676] Get clientNAS = 4 220 -[12-05_07:12:08:709] Get clientUIM = 2 221 -[12-05_07:12:08:741] Get clientWDA = 1 222 -[12-05_07:12:08:774] requestBaseBandVersion EC25EFAR06A16M4G 223 -[12-05_07:12:08:902] (% style="color:#037691" %)**requestGetSIMStatus SIMStatus: SIM_ABSENT ~-~-~-~--> This means that the SIM cannot be read**(%%) 224 -[12-05_07:12:08:902] requestSetProfile[1] 3gnet~/~//0 225 -[12-05_07:12:08:965] requestGetProfile[1] 3gnet~/~//0 226 -[12-05_07:12:08:997] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW 227 -[12-05_07:12:09:030] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED 228 -[12-05_07:12:09:030] ifconfig wwan0 0.0.0.0 229 -[12-05_07:12:09:043] ifconfig wwan0 down 230 -^C[12-05_07:12:18:311] QmiWwanThread exit 231 -[12-05_07:12:18:313] qmi_main exit 232 -))) 233 - 234 - 235 -==== **The gateway cellular logs show SIMStatus: SIM_PIN** ==== 236 - 237 - 238 -If the SIM status is **SIM_PIN**, it means that the SIM card is read but the Pincode needs to be filled in. 239 - 240 -(% class="box" %) 241 -((( 242 -root@dragino-2d5d26:~~# quectel-CM -s 3gnet 243 - 244 -[10-31_12:17:10:166] Find /sys/bus/usb/devices/2-1 idVendor=0x2c7c idProduct=0x125, bus=0x002, dev=0x002 245 -[10-31_12:17:10:168] Auto find qmichannel = /dev/cdc-wdm0 246 -[10-31_12:17:10:168] Auto find usbnet_adapter = wwan0 247 -[10-31_12:17:10:168] netcard driver = qmi_wwan, driver version = 5.15.43-draginohp0z 248 -[10-31_12:17:10:170] Modem works in QMI mode 249 -[10-31_12:17:10:234] cdc_wdm_fd = 8 250 -[10-31_12:17:10:325] Get clientWDS = 21 251 -[10-31_12:17:10:356] Get clientDMS = 1 252 -[10-31_12:17:10:389] Get clientNAS = 4 253 -[10-31_12:17:10:449] Get clientUIM = 2 254 -[10-31_12:17:10:489] Get clientWDA = 1 255 -[10-31_12:17:10:518] requestBaseBandVersion EC25EFAR06A16M4G 256 -[10-31_12:17:10:645] (% style="color:#037691" %)**requestGetSIMStatus SIMStatus: SIM_PIN ~-~-~-~--> This means you need to fill in the Pincode**(%%) 257 -[10-31_12:17:10:645] requestSetProfile[1] Telekom~/~//0 258 -[10-31_12:17:10:713] requestGetProfile[1] Telekom~/~//0 259 -[10-31_12:17:10:743] requestRegistrationState2 MCC: 262, MNC: 2, PS: Detached, DataCap: UNKNOW 260 -[10-31_12:17:10:773] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED 261 -[10-31_12:17:10:774] ifconfig wwan0 0.0.0.0 262 -[10-31_12:17:10:790] ifconfig wwan0 down 263 -[10-31_18:27:35:797] QmiWwanThread exit 264 -[10-31_18:27:35:798] qmi_main exit 265 -))) 266 - 267 - 268 -==== **The gateway cellular logs show SIMStatus: SIM_READY** ==== 269 - 270 - 271 -If the SIM status is **SIM_READY**,** ** it means that the SIM card is detected 272 - 273 -(% class="box" %) 274 -((( 275 -root@dragino-2d5d26:~~# quectel-CM -s 3gnet 276 -[12-05_07:32:57:187] Quectel_QConnectManager_Linux_V1.6.0.24 277 -[12-05_07:32:57:191] Find /sys/bus/usb/devices/4-1 idVendor=0x2c7c idProduct=0x125, bus=0x004, dev=0x002 278 -[12-05_07:32:57:192] Auto find qmichannel = /dev/cdc-wdm0 279 -[12-05_07:32:57:193] Auto find usbnet_adapter = wwan0 280 -[12-05_07:32:57:198] netcard driver = qmi_wwan, driver version = 5.15.43-draginohp0z 281 -[12-05_07:32:57:199] Modem works in QMI mode 282 -[12-05_07:32:57:261] cdc_wdm_fd = 7 283 -[12-05_07:32:57:334] Get clientWDS = 20 284 -[12-05_07:32:57:366] Get clientDMS = 1 285 -[12-05_07:32:57:398] Get clientNAS = 4 286 -[12-05_07:32:57:431] Get clientUIM = 1 287 -[12-05_07:32:57:462] Get clientWDA = 1 288 -[12-05_07:32:57:495] requestBaseBandVersion EC25EFAR06A16M4G 289 -[12-05_07:32:57:623] (% style="color:#037691" %)**requestGetSIMStatus SIMStatus: SIM_READY**(%%) 290 -[12-05_07:32:57:655] requestGetProfile[1] 3gnet~/~//0 291 -[12-05_07:32:57:687] requestRegistrationState2 MCC: 460, MNC: 15, PS: Detached, DataCap: UNKNOW 292 -[12-05_07:32:57:719] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED 293 -[12-05_07:32:57:719] ifconfig wwan0 0.0.0.0 294 -[12-05_07:32:57:731] ifconfig wwan0 down 295 -[12-05_07:33:00:727] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW 296 -[12-05_07:33:15:895] requestRegistrationState2 MCC: 460, MNC: 0, PS: Detached, DataCap: UNKNOW 297 -[12-05_07:33:19:063] requestRegistrationState2 MCC: 460, MNC: 0, PS: Detached, DataCap: EDGE 298 -[12-05_07:33:19:095] requestRegistrationState2 MCC: 460, MNC: 0, PS: Detached, DataCap: EDGE 299 -[12-05_07:33:21:463] requestRegistrationState2 MCC: 460, MNC: 0, PS: Attached, DataCap: EDGE 300 -[12-05_07:33:22:359] requestSetupDataCall WdsConnectionIPv4Handle: 0x8728b3d0 301 -[12-05_07:33:22:488] ifconfig wwan0 up 302 -[12-05_07:33:22:504] busybox udhcpc -f -n -q -t 5 -i wwan0 303 -udhcpc: started, v1.30.1 304 -udhcpc: sending discover 305 -udhcpc: sending discover 306 -udhcpc: sending discover 307 -udhcpc: sending discover 308 -udhcpc: sending discover 309 -udhcpc: no lease, failing 310 -[12-05_07:33:38:103] File:ql_raw_ip_mode_check Line:136 udhcpc fail to get ip address, try next: 311 -[12-05_07:33:38:103] ifconfig wwan0 down 312 -[12-05_07:33:38:116] echo Y > /sys/class/net/wwan0/qmi/raw_ip 313 -[12-05_07:33:38:117] ifconfig wwan0 up 314 -[12-05_07:33:38:130] busybox udhcpc -f -n -q -t 5 -i wwan0 315 -udhcpc: started, v1.30.1 316 -udhcpc: sending discover 317 -udhcpc: sending select for 10.171.60.177 318 -udhcpc: lease of 10.171.60.177 obtained, lease time 7200 319 -))) 320 - 321 -== 2.3 If the following situation occurs, how can users solve this problem? == 322 - 323 -=== 2.3.1 The gateway can read the SIM card, But the Internet is displayed as Fail. === 324 - 325 - 326 326 Users can check whether the APN matched by the SIM card is correct. 327 327 328 328 Regarding what APN your SIM card should use, Users can search for the APN corresponding to the SIM card by Google or ask the carrier. ... ... @@ -330,7 +330,7 @@ 330 330 [[image:image-20220718155937-1.png||height="562" width="497"]] 331 331 332 332 333 -=== 2. 3.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network. ===141 +=== 2.4.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network. === 334 334 335 335 336 336 It should be SIM card no flow, users can insert SIM cards into the mobile phone for testing. ... ... @@ -338,7 +338,7 @@ 338 338 [[image:1658131428288-728.png||height="538" width="494"]] 339 339 340 340 341 -=== 2. 3.3 The gateway can't read the SIM card, and the Internet is displayed as Fail. ===149 +=== 2.4.3 The gateway can't read the SIM card, and the Internet is displayed as Fail. === 342 342 343 343 344 344 Users need to check whether the SIM card type is suitable for the EC25 module. ... ... @@ -346,7 +346,7 @@ 346 346 [[image:1658131612484-845.png||height="549" width="499"]] 347 347 348 348 349 -=== 2. 3.4 SIM display:~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone? ===157 +=== 2.4.4 SIM display:~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone? === 350 350 351 351 352 352 Users can insert SIM cards into the mobile phone for testing. ... ... @@ -456,7 +456,7 @@ 456 456 457 457 = 5. How does the gateway view the International Mobile Equipment Identity (IMEI) = 458 458 459 -== For LIG16,LPS8N, LG308N, DLOS8N view the International Mobile Equipment Identity (IMEI) == 267 +== For LIG16,LPS8, LPS8N, LG308, LG308N, DLOS8, DLOS8N view the International Mobile Equipment Identity (IMEI) == 460 460 461 461 462 462 Users can get the IMEI via Linux command, but you have to access the gateway CLI. ... ... @@ -700,6 +700,8 @@ 700 700 * system Time synchronization Checking 701 701 * Auto update ( Software auto update, can be disabled) 702 702 511 + 512 + 703 703 === 7.1.1 Uploading backup files to reduced data consumption === 704 704 705 705 ... ... @@ -729,7 +729,10 @@ 729 729 730 730 This is a general instruction for the use of Openwrt of Dragino devices. Current models include: 731 731 732 -* LIG16, LG308N, DLOS8N, LPS8N 542 +* LPS8,LPS8N 543 +* LG308,LG308N 544 +* DLOS8,DLOS8N 545 +* LIG16 733 733 734 734 ~1. Activate LuCI and connect to SSH following [[these instructions>>doc:Main.Install Luci in the new UI firmware.WebHome]] 735 735 ... ... @@ -753,23 +753,4 @@ 753 753 754 754 [[image:image-20221124134927-1.png]] 755 755 756 - 757 -=== 7.2.2 Gateway Traffic Usage Table === 758 - 759 - 760 -{{velocity}} 761 -$xwiki.ssfx.use("js/xwiki/table/table.css") 762 -$xwiki.jsfx.use("js/xwiki/table/tablefilterNsort.js", true) 763 -{{/velocity}} 764 - 765 -(% class="doOddEven filterable grid sortable" id="tableid" style="width:967.333px" %) 766 -(% class="sortHeader" %)|=(% style="width: 334px;" %) Function |=(% style="width: 255px;" %)Conditions |=(% style="width: 171px;" %) Uplink Data / Per Day |=(% style="width: 206px;" %) Downlink Data / Per Day 767 -|(% style="width:334px" %) LoRaWAN Connection (No Uplink Packets)|(% style="width:255px" %)Semtech UDP /Default settings |(% style="width:171px" %) |(% style="width:206px" %) 768 -|(% style="width:334px" %) LoRaWAN Connection (No Uplink Packets)|(% style="width:255px" %)Basic Station /Default settings |(% style="width:171px" %) |(% style="width:206px" %) 769 -|(% style="width:334px" %) Uplink Packets|(% style="width:255px" %)2000 packets (each 11 Bytes Paylaod) |(% style="width:171px" %) |(% style="width:206px" %) 770 -|(% style="width:334px" %) Dragino Gateway Platform connection |(% style="width:255px" %)Default settings |(% style="width:171px" %)1656kB|(% style="width:206px" %)846kB 771 -|(% style="width:334px" %) IoT Keep Alive Script|(% style="width:255px" %)Default Settings|(% style="width:171px" %) |(% style="width:206px" %) 772 - 773 - 774 - 775 775
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