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Last modified by Xiaoling on 2025/08/04 14:39
From version 114.2
edited by Xiaoling
on 2025/08/04 14:30
Change comment: There is no comment for this version
To version 104.1
edited by Kilight Cao
on 2024/12/05 15:45
Change comment: There is no comment for this version

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1 -XWiki.Xiaoling
1 +XWiki.Kilight
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23 23  [[image:image-20220527153544-2.png]]
24 24  
25 25  
26 -= 2. How to Trouble Shooting if Cellular connection fails =
26 += 2. How to Debug if Cellular connection fails =
27 27  
28 28  
29 29  If there is a problem with the cellular connection. Please check the below points:
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31 31  
32 32  == 2.1 For LPS8N/DLOS8N/LG308N ==
33 33  
34 -== 2.1.1 Do you order the model with a cellular option ==
34 +=== 2.1.1 Do you order the model with a cellular option ===
35 35  
36 36  
37 37  Make sure you order the model with the cellular option. Can check by command or via the Web UI.
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66 66  )))
67 67  
68 68  
69 -
70 70  (% class="wikigeneratedid" %)
71 71  [[image:image-20220527153804-4.png]]
72 72  
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129 129  
130 130  == 2.2 For LPS8v2/MS48-LR ==
131 131  
132 -(% class="wikigeneratedid" id="H2.2.1Doyouorderthemodelwithacellularoption" %)
133 -(% id="cke_bm_23549S" style="display:none" %)
131 +=== (% id="cke_bm_23549S" style="display:none" %) (%%)2.2.1 Do you order the model with a cellular option ===
134 134  
135 -=== 2.2.1 Do you order the model with a cellular option ===
136 136  
137 -
138 138  Make sure you order the model with the cellular option. Can check by command or via the Web UI.
139 139  
140 140  (% class="box" %)
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156 156  
157 157  [[image:image-20241205150916-1.png]]
158 158  
159 -[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153804-4.png?rev=1.1||alt="image-20220527153804-4.png"]]
160 160  
161 -**Note:** **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.**
162 162  
163 -Please check the IP address is displayed and the Internet displays "OK", it works properly.
157 +=== 2.2.3 Check cellular info ===
164 164  
165 -[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153827-5.png?rev=1.1||alt="image-20220527153827-5.png"]]
166 166  
167 -
168 -=== 2.2.2 Check cellular info ===
169 -
170 -
171 -**Below command can check if you have a SIM card inserted, or via Web UI**
172 -
173 -* Make sure to Power Off when you insert the SIM card and power on the device. The SIM card slot of the gateway does not support hot swap
174 -* Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction.
175 -
176 -[[image:image-20241231153947-1.jpeg||height="287" width="968"]]
177 -
178 -
179 179  run "**quectel-CM**" in gateway CLI
180 180  
181 181  (% class="box infomessage" %)
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272 272  
273 273  (% class="box" %)
274 274  (((
275 -root@dragino-2d5d26:~~# quectel-CM -s 3gnet
256 +root@dragino-2d5d26:~~# quectel-CM 
276 276  [12-05_07:32:57:187] Quectel_QConnectManager_Linux_V1.6.0.24
277 277  [12-05_07:32:57:191] Find /sys/bus/usb/devices/4-1 idVendor=0x2c7c idProduct=0x125, bus=0x004, dev=0x002
278 278  [12-05_07:32:57:192] Auto find qmichannel = /dev/cdc-wdm0
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456 456  
457 457  = 5. How does the gateway view the International Mobile Equipment Identity (IMEI) =
458 458  
459 -== For LIG16,LPS8N, LG308N, DLOS8N view the International Mobile Equipment Identity (IMEI) ==
440 +== For LIG16,LPS8, LPS8N, LG308, LG308N, DLOS8, DLOS8N view the International Mobile Equipment Identity (IMEI) ==
460 460  
461 461  
462 462  Users can get the IMEI via Linux command, but you have to access the gateway CLI.
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756 756  
757 757  [[image:image-20221124134927-1.png]]
758 758  
759 -
760 -=== 7.2.2 Gateway Traffic Usage Table ===
761 -
762 -
763 -{{velocity}}
764 -$xwiki.ssfx.use("js/xwiki/table/table.css")
765 -$xwiki.jsfx.use("js/xwiki/table/tablefilterNsort.js", true)
766 -{{/velocity}}
767 -
768 -(% class="doOddEven filterable grid sortable" id="tableid" style="width:967.333px" %)
769 -(% class="sortHeader" %)|=(% style="width: 334px;" %) Function  |=(% style="width: 255px;" %)Conditions  |=(% style="width: 171px;" %) Uplink Data / Per Day |=(% style="width: 206px;" %) Downlink Data / Per Day
770 -|(% style="width:334px" %) LoRaWAN Connection (No Uplink Packets)|(% style="width:255px" %)Semtech UDP /Default settings |(% style="width:171px" %) |(% style="width:206px" %)
771 -|(% style="width:334px" %) LoRaWAN Connection (No Uplink Packets)|(% style="width:255px" %)Basic Station /Default settings |(% style="width:171px" %) |(% style="width:206px" %)
772 -|(% style="width:334px" %) Uplink Packets|(% style="width:255px" %)2000 packets (each 11 Bytes Paylaod) |(% style="width:171px" %) |(% style="width:206px" %)
773 -|(% style="width:334px" %) Dragino Gateway Platform connection |(% style="width:255px" %)Default settings |(% style="width:171px" %)1656kB|(% style="width:206px" %)846kB
774 -|(% style="width:334px" %) IoT Keep Alive Script|(% style="width:255px" %)Default Settings|(% style="width:171px" %) |(% style="width:206px" %)
775 -
776 -
777 -
778 778  
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