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Last modified by Xiaoling on 2025/08/04 14:39
From version 104.1
edited by Kilight Cao
on 2024/12/05 15:45
Change comment: There is no comment for this version
To version 114.2
edited by Xiaoling
on 2025/08/04 14:30
Change comment: There is no comment for this version

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1 -XWiki.Kilight
1 +XWiki.Xiaoling
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23 23  [[image:image-20220527153544-2.png]]
24 24  
25 25  
26 -= 2. How to Debug if Cellular connection fails =
26 += 2. How to Trouble Shooting if Cellular connection fails =
27 27  
28 28  
29 29  If there is a problem with the cellular connection. Please check the below points:
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31 31  
32 32  == 2.1 For LPS8N/DLOS8N/LG308N ==
33 33  
34 -=== 2.1.1 Do you order the model with a cellular option ===
34 +== 2.1.1 Do you order the model with a cellular option ==
35 35  
36 36  
37 37  Make sure you order the model with the cellular option. Can check by command or via the Web UI.
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66 66  )))
67 67  
68 68  
69 +
69 69  (% class="wikigeneratedid" %)
70 70  [[image:image-20220527153804-4.png]]
71 71  
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128 128  
129 129  == 2.2 For LPS8v2/MS48-LR ==
130 130  
131 -=== (% id="cke_bm_23549S" style="display:none" %) (%%)2.2.1 Do you order the model with a cellular option ===
132 +(% class="wikigeneratedid" id="H2.2.1Doyouorderthemodelwithacellularoption" %)
133 +(% id="cke_bm_23549S" style="display:none" %)
132 132  
135 +=== 2.2.1 Do you order the model with a cellular option ===
133 133  
137 +
134 134  Make sure you order the model with the cellular option. Can check by command or via the Web UI.
135 135  
136 136  (% class="box" %)
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152 152  
153 153  [[image:image-20241205150916-1.png]]
154 154  
159 +[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153804-4.png?rev=1.1||alt="image-20220527153804-4.png"]]
155 155  
161 +**Note:** **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.**
156 156  
157 -=== 2.2.3 Check cellular info ===
163 +Please check the IP address is displayed and the Internet displays "OK", it works properly.
158 158  
165 +[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153827-5.png?rev=1.1||alt="image-20220527153827-5.png"]]
159 159  
167 +
168 +=== 2.2.2 Check cellular info ===
169 +
170 +
171 +**Below command can check if you have a SIM card inserted, or via Web UI**
172 +
173 +* Make sure to Power Off when you insert the SIM card and power on the device. The SIM card slot of the gateway does not support hot swap
174 +* Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction.
175 +
176 +[[image:image-20241231153947-1.jpeg||height="287" width="968"]]
177 +
178 +
160 160  run "**quectel-CM**" in gateway CLI
161 161  
162 162  (% class="box infomessage" %)
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253 253  
254 254  (% class="box" %)
255 255  (((
256 -root@dragino-2d5d26:~~# quectel-CM 
275 +root@dragino-2d5d26:~~# quectel-CM -s 3gnet
257 257  [12-05_07:32:57:187] Quectel_QConnectManager_Linux_V1.6.0.24
258 258  [12-05_07:32:57:191] Find /sys/bus/usb/devices/4-1 idVendor=0x2c7c idProduct=0x125, bus=0x004, dev=0x002
259 259  [12-05_07:32:57:192] Auto find qmichannel = /dev/cdc-wdm0
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437 437  
438 438  = 5. How does the gateway view the International Mobile Equipment Identity (IMEI) =
439 439  
440 -== For LIG16,LPS8, LPS8N, LG308, LG308N, DLOS8, DLOS8N view the International Mobile Equipment Identity (IMEI) ==
459 +== For LIG16,LPS8N, LG308N, DLOS8N view the International Mobile Equipment Identity (IMEI) ==
441 441  
442 442  
443 443  Users can get the IMEI via Linux command, but you have to access the gateway CLI.
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737 737  
738 738  [[image:image-20221124134927-1.png]]
739 739  
759 +
760 +=== 7.2.2 Gateway Traffic Usage Table ===
761 +
762 +
763 +{{velocity}}
764 +$xwiki.ssfx.use("js/xwiki/table/table.css")
765 +$xwiki.jsfx.use("js/xwiki/table/tablefilterNsort.js", true)
766 +{{/velocity}}
767 +
768 +(% class="doOddEven filterable grid sortable" id="tableid" style="width:967.333px" %)
769 +(% class="sortHeader" %)|=(% style="width: 334px;" %) Function  |=(% style="width: 255px;" %)Conditions  |=(% style="width: 171px;" %) Uplink Data / Per Day |=(% style="width: 206px;" %) Downlink Data / Per Day
770 +|(% style="width:334px" %) LoRaWAN Connection (No Uplink Packets)|(% style="width:255px" %)Semtech UDP /Default settings |(% style="width:171px" %) |(% style="width:206px" %)
771 +|(% style="width:334px" %) LoRaWAN Connection (No Uplink Packets)|(% style="width:255px" %)Basic Station /Default settings |(% style="width:171px" %) |(% style="width:206px" %)
772 +|(% style="width:334px" %) Uplink Packets|(% style="width:255px" %)2000 packets (each 11 Bytes Paylaod) |(% style="width:171px" %) |(% style="width:206px" %)
773 +|(% style="width:334px" %) Dragino Gateway Platform connection |(% style="width:255px" %)Default settings |(% style="width:171px" %)1656kB|(% style="width:206px" %)846kB
774 +|(% style="width:334px" %) IoT Keep Alive Script|(% style="width:255px" %)Default Settings|(% style="width:171px" %) |(% style="width:206px" %)
775 +
776 +
777 +
740 740  
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