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23	23	[[image:image-20220527153544-2.png]]
24	24
25	25
26		-= 2. How to Debug if Cellular connection fails =
	26	+= 2. How to Trouble Shooting if Cellular connection fails =
27	27
28	28
29	29	If there is a problem with the cellular connection. Please check the below points:
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31	31
32	32	== 2.1 For LPS8N/DLOS8N/LG308N ==
33	33
34		-=== 2.1.1 Do you order the model with a cellular option ===
	34	+== 2.1.1 Do you order the model with a cellular option ==
35	35
36	36
37	37	Make sure you order the model with the cellular option. Can check by command or via the Web UI.
...	...	@@ -128,9 +128,12 @@
128	128
129	129	== 2.2 For LPS8v2/MS48-LR ==
130	130
131		-=== (% id="cke_bm_23549S" style="display:none" %) (%%)2.2.1 Do you order the model with a cellular option ===
	131	+(% class="wikigeneratedid" id="H2.2.1Doyouorderthemodelwithacellularoption" %)
	132	+(% id="cke_bm_23549S" style="display:none" %)
132	132
	134	+=== 2.2.1 Do you order the model with a cellular option ===
133	133
	136	+
134	134	Make sure you order the model with the cellular option. Can check by command or via the Web UI.
135	135
136	136	(% class="box" %)
...	...	@@ -152,11 +152,26 @@
152	152
153	153	[[image:image-20241205150916-1.png]]
154	154
	158	+[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153804-4.png?rev=1.1||alt="image-20220527153804-4.png"]]
155	155
	160	+**Note:** **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.**
156	156
157		-=== 2.2.3 Check cellular info ===
	162	+Please check the IP address is displayed and the Internet displays "OK", it works properly.
158	158
	164	+[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153827-5.png?rev=1.1||alt="image-20220527153827-5.png"]]
159	159
	166	+
	167	+=== 2.2.2 Check cellular info ===
	168	+
	169	+
	170	+**Below command can check if you have a SIM card inserted, or via Web UI**
	171	+
	172	+* Make sure to Power Off when you insert the SIM card and power on the device. The SIM card slot of the gateway does not support hot swap
	173	+* Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction.
	174	+
	175	+[[image:image-20241231153947-1.jpeg||height="287" width="968"]]
	176	+
	177	+
160	160	run "**quectel-CM**" in gateway CLI
161	161
162	162	(% class="box infomessage" %)

image-20241231153947-1.jpeg

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