<
From version < 104.1 >
edited by Kilight Cao
on 2024/12/05 15:45
To version < 109.1
edited by Kilight Cao
on 2024/12/31 16:38
Change comment: There is no comment for this version

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23 23  [[image:image-20220527153544-2.png]]
24 24  
25 25  
26 -= 2. How to Debug if Cellular connection fails =
26 += 2. How to Trouble Shooting if Cellular connection fails =
27 27  
28 28  
29 29  If there is a problem with the cellular connection. Please check the below points:
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31 31  
32 32  == 2.1 For LPS8N/DLOS8N/LG308N ==
33 33  
34 -=== 2.1.1 Do you order the model with a cellular option ===
34 +== 2.1.1 Do you order the model with a cellular option ==
35 35  
36 36  
37 37  Make sure you order the model with the cellular option. Can check by command or via the Web UI.
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128 128  
129 129  == 2.2 For LPS8v2/MS48-LR ==
130 130  
131 -=== (% id="cke_bm_23549S" style="display:none" %) (%%)2.2.1 Do you order the model with a cellular option ===
131 +(% class="wikigeneratedid" id="H2.2.1Doyouorderthemodelwithacellularoption" %)
132 +(% id="cke_bm_23549S" style="display:none" %)
132 132  
134 +=== 2.2.1 Do you order the model with a cellular option ===
133 133  
136 +
134 134  Make sure you order the model with the cellular option. Can check by command or via the Web UI.
135 135  
136 136  (% class="box" %)
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152 152  
153 153  [[image:image-20241205150916-1.png]]
154 154  
158 +[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153804-4.png?rev=1.1||alt="image-20220527153804-4.png"]]
155 155  
160 +**Note:** **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.**
156 156  
157 -=== 2.2.3 Check cellular info ===
162 +Please check the IP address is displayed and the Internet displays "OK", it works properly.
158 158  
164 +[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153827-5.png?rev=1.1||alt="image-20220527153827-5.png"]]
159 159  
166 +
167 +=== 2.2.2 Check cellular info ===
168 +
169 +
170 +**Below command can check if you have a SIM card inserted, or via Web UI**
171 +
172 +* Make sure to Power Off when you insert the SIM card and power on the device. The SIM card slot of the gateway does not support hot swap
173 +* Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction.
174 +
175 +[[image:image-20241231153947-1.jpeg||height="287" width="968"]]
176 +
177 +
160 160  run "**quectel-CM**" in gateway CLI
161 161  
162 162  (% class="box infomessage" %)
image-20241231153947-1.jpeg
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1 +XWiki.Kilight
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1 +1.4 MB
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