Changes for page Cellular network connection details and tips
Last modified by Kilight Cao on 2024/12/31 16:38
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... ... @@ -31,7 +31,7 @@ 31 31 32 32 == 2.1 For LPS8N/DLOS8N/LG308N == 33 33 34 -== =2.1.1 Do you order the model with a cellular option ===34 +== 2.1.1 Do you order the model with a cellular option == 35 35 36 36 37 37 Make sure you order the model with the cellular option. Can check by command or via the Web UI. ... ... @@ -126,11 +126,202 @@ 126 126 ))) 127 127 128 128 129 -== 2. 4 Ifthe following situation occurs,how can users solvethis problem?==129 +== 2.2 For LPS8v2/MS48-LR == 130 130 131 -=== 2.4.1 The gateway can read the SIM card, But the Internet is displayed as Fail. === 131 +(% class="wikigeneratedid" id="H2.2.1Doyouorderthemodelwithacellularoption" %) 132 +(% id="cke_bm_23549S" style="display:none" %) 132 132 134 +=== 2.2.1 Do you order the model with a cellular option === 133 133 136 + 137 +Make sure you order the model with the cellular option. Can check by command or via the Web UI. 138 + 139 +(% class="box" %) 140 +((( 141 +//root@dragino-2d5d26:~~# lsusb 142 +Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub 143 +Bus 004 Device 002: ID 2c7c:0125 Quectel Wireless Solutions Co., Ltd. EC25 LTE modem ~-~-> This is the Cellular module 144 +Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 145 +Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub 146 +Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 147 +Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub 148 +Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 149 +Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub 150 +Bus 001 Device 002: ID 0bda:f179 Realtek Semiconductor Corp. RTL8188FTV 802.11b/g/n 1T1R 2.4G WLAN Adapter 151 +Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 152 +Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 153 +root@dragino-2d5d26:~~# // 154 +))) 155 + 156 +[[image:image-20241205150916-1.png]] 157 + 158 +[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153804-4.png?rev=1.1||alt="image-20220527153804-4.png"]] 159 + 160 +**Note:** **If the icon is missing some information, like SIM, Network, or Signal, which may be due to the display bug.** 161 + 162 +Please check the IP address is displayed and the Internet displays "OK", it works properly. 163 + 164 +[[image:https://wiki.dragino.com/xwiki/bin/download/Main/Notes%20for%20cellular%20network%20connection/WebHome/image-20220527153827-5.png?rev=1.1||alt="image-20220527153827-5.png"]] 165 + 166 + 167 +=== 2.2.2 Check cellular info === 168 + 169 + 170 +**Below command can check if you have a SIM card inserted, or via Web UI** 171 + 172 +* Make sure to Power Off when you insert the SIM card and power on the device. The SIM card slot of the gateway does not support hot swap 173 +* Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction. 174 + 175 +[[image:image-20241231153947-1.jpeg||height="287" width="968"]] 176 + 177 + 178 +run "**quectel-CM**" in gateway CLI 179 + 180 +(% class="box infomessage" %) 181 +((( 182 +Usage: /usr/bin/quectel-CM [options] 183 + -s [apn [user password auth]] Set apn/user/password/auth get from your network provider. auth: 1~~pap, 2~~chap 184 + -p pincode Verify sim card pin if sim card is locked 185 + -p [quectel-][qmi|mbim]-proxy Request to use proxy 186 + -f logfilename Save log message of this program to file 187 + -u usbmonlog filename Save usbmon log to file 188 + -i interface Specify which network interface to setup data call when multi-modems exits 189 + -4 Setup IPv4 data call (default) 190 + -6 Setup IPv6 data call 191 + -k pdn Specify which pdn to hangup data call (by send SIGINT to 'quectel-CM -n pdn') 192 + -m iface-idx Bind QMI data call to wwan0_<iface idx> when QMAP used. E.g '-n 7 -m 1' bind pdn-7 data call to wwan0_1 193 + -b Enable network interface bridge function (default 0) 194 + -v Verbose log mode, for debug purpose.[Examples] 195 +Example 1: /usr/bin/quectel-CM 196 +Example 2: /usr/bin/quectel-CM -s 3gnet 197 +Example 3: /usr/bin/quectel-CM -s 3gnet -v 198 +))) 199 + 200 + 201 +==== **The gateway cellular logs show SIMStatus: SIM_ABSENT** ==== 202 + 203 + 204 +If the SIM status is **SIM_ABSENT**, the SIM card is not detected. You need to check whether the SIM card is available and whether the device is powered off when the SIM card is installed. 205 + 206 +(% class="box" %) 207 +((( 208 +root@dragino-2d5d26:~~# quectel-CM -s 3gnet 209 +[12-05_07:12:08:451] Quectel_QConnectManager_Linux_V1.6.0.24 210 +[12-05_07:12:08:454] Find /sys/bus/usb/devices/4-1 idVendor=0x2c7c idProduct=0x125, bus=0x004, dev=0x002 211 +[12-05_07:12:08:455] Auto find qmichannel = /dev/cdc-wdm0 212 +[12-05_07:12:08:455] Auto find usbnet_adapter = wwan0 213 +[12-05_07:12:08:455] netcard driver = qmi_wwan, driver version = 5.15.43-draginohp0z 214 +[12-05_07:12:08:456] Modem works in QMI mode 215 +[12-05_07:12:08:516] cdc_wdm_fd = 7 216 +[12-05_07:12:08:613] Get clientWDS = 21 217 +[12-05_07:12:08:645] Get clientDMS = 1 218 +[12-05_07:12:08:676] Get clientNAS = 4 219 +[12-05_07:12:08:709] Get clientUIM = 2 220 +[12-05_07:12:08:741] Get clientWDA = 1 221 +[12-05_07:12:08:774] requestBaseBandVersion EC25EFAR06A16M4G 222 +[12-05_07:12:08:902] (% style="color:#037691" %)**requestGetSIMStatus SIMStatus: SIM_ABSENT ~-~-~-~--> This means that the SIM cannot be read**(%%) 223 +[12-05_07:12:08:902] requestSetProfile[1] 3gnet~/~//0 224 +[12-05_07:12:08:965] requestGetProfile[1] 3gnet~/~//0 225 +[12-05_07:12:08:997] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW 226 +[12-05_07:12:09:030] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED 227 +[12-05_07:12:09:030] ifconfig wwan0 0.0.0.0 228 +[12-05_07:12:09:043] ifconfig wwan0 down 229 +^C[12-05_07:12:18:311] QmiWwanThread exit 230 +[12-05_07:12:18:313] qmi_main exit 231 +))) 232 + 233 + 234 +==== **The gateway cellular logs show SIMStatus: SIM_PIN** ==== 235 + 236 + 237 +If the SIM status is **SIM_PIN**, it means that the SIM card is read but the Pincode needs to be filled in. 238 + 239 +(% class="box" %) 240 +((( 241 +root@dragino-2d5d26:~~# quectel-CM -s 3gnet 242 + 243 +[10-31_12:17:10:166] Find /sys/bus/usb/devices/2-1 idVendor=0x2c7c idProduct=0x125, bus=0x002, dev=0x002 244 +[10-31_12:17:10:168] Auto find qmichannel = /dev/cdc-wdm0 245 +[10-31_12:17:10:168] Auto find usbnet_adapter = wwan0 246 +[10-31_12:17:10:168] netcard driver = qmi_wwan, driver version = 5.15.43-draginohp0z 247 +[10-31_12:17:10:170] Modem works in QMI mode 248 +[10-31_12:17:10:234] cdc_wdm_fd = 8 249 +[10-31_12:17:10:325] Get clientWDS = 21 250 +[10-31_12:17:10:356] Get clientDMS = 1 251 +[10-31_12:17:10:389] Get clientNAS = 4 252 +[10-31_12:17:10:449] Get clientUIM = 2 253 +[10-31_12:17:10:489] Get clientWDA = 1 254 +[10-31_12:17:10:518] requestBaseBandVersion EC25EFAR06A16M4G 255 +[10-31_12:17:10:645] (% style="color:#037691" %)**requestGetSIMStatus SIMStatus: SIM_PIN ~-~-~-~--> This means you need to fill in the Pincode**(%%) 256 +[10-31_12:17:10:645] requestSetProfile[1] Telekom~/~//0 257 +[10-31_12:17:10:713] requestGetProfile[1] Telekom~/~//0 258 +[10-31_12:17:10:743] requestRegistrationState2 MCC: 262, MNC: 2, PS: Detached, DataCap: UNKNOW 259 +[10-31_12:17:10:773] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED 260 +[10-31_12:17:10:774] ifconfig wwan0 0.0.0.0 261 +[10-31_12:17:10:790] ifconfig wwan0 down 262 +[10-31_18:27:35:797] QmiWwanThread exit 263 +[10-31_18:27:35:798] qmi_main exit 264 +))) 265 + 266 + 267 +==== **The gateway cellular logs show SIMStatus: SIM_READY** ==== 268 + 269 + 270 +If the SIM status is **SIM_READY**,** ** it means that the SIM card is detected 271 + 272 +(% class="box" %) 273 +((( 274 +root@dragino-2d5d26:~~# quectel-CM 275 +[12-05_07:32:57:187] Quectel_QConnectManager_Linux_V1.6.0.24 276 +[12-05_07:32:57:191] Find /sys/bus/usb/devices/4-1 idVendor=0x2c7c idProduct=0x125, bus=0x004, dev=0x002 277 +[12-05_07:32:57:192] Auto find qmichannel = /dev/cdc-wdm0 278 +[12-05_07:32:57:193] Auto find usbnet_adapter = wwan0 279 +[12-05_07:32:57:198] netcard driver = qmi_wwan, driver version = 5.15.43-draginohp0z 280 +[12-05_07:32:57:199] Modem works in QMI mode 281 +[12-05_07:32:57:261] cdc_wdm_fd = 7 282 +[12-05_07:32:57:334] Get clientWDS = 20 283 +[12-05_07:32:57:366] Get clientDMS = 1 284 +[12-05_07:32:57:398] Get clientNAS = 4 285 +[12-05_07:32:57:431] Get clientUIM = 1 286 +[12-05_07:32:57:462] Get clientWDA = 1 287 +[12-05_07:32:57:495] requestBaseBandVersion EC25EFAR06A16M4G 288 +[12-05_07:32:57:623] (% style="color:#037691" %)**requestGetSIMStatus SIMStatus: SIM_READY**(%%) 289 +[12-05_07:32:57:655] requestGetProfile[1] 3gnet~/~//0 290 +[12-05_07:32:57:687] requestRegistrationState2 MCC: 460, MNC: 15, PS: Detached, DataCap: UNKNOW 291 +[12-05_07:32:57:719] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED 292 +[12-05_07:32:57:719] ifconfig wwan0 0.0.0.0 293 +[12-05_07:32:57:731] ifconfig wwan0 down 294 +[12-05_07:33:00:727] requestRegistrationState2 MCC: 0, MNC: 0, PS: Detached, DataCap: UNKNOW 295 +[12-05_07:33:15:895] requestRegistrationState2 MCC: 460, MNC: 0, PS: Detached, DataCap: UNKNOW 296 +[12-05_07:33:19:063] requestRegistrationState2 MCC: 460, MNC: 0, PS: Detached, DataCap: EDGE 297 +[12-05_07:33:19:095] requestRegistrationState2 MCC: 460, MNC: 0, PS: Detached, DataCap: EDGE 298 +[12-05_07:33:21:463] requestRegistrationState2 MCC: 460, MNC: 0, PS: Attached, DataCap: EDGE 299 +[12-05_07:33:22:359] requestSetupDataCall WdsConnectionIPv4Handle: 0x8728b3d0 300 +[12-05_07:33:22:488] ifconfig wwan0 up 301 +[12-05_07:33:22:504] busybox udhcpc -f -n -q -t 5 -i wwan0 302 +udhcpc: started, v1.30.1 303 +udhcpc: sending discover 304 +udhcpc: sending discover 305 +udhcpc: sending discover 306 +udhcpc: sending discover 307 +udhcpc: sending discover 308 +udhcpc: no lease, failing 309 +[12-05_07:33:38:103] File:ql_raw_ip_mode_check Line:136 udhcpc fail to get ip address, try next: 310 +[12-05_07:33:38:103] ifconfig wwan0 down 311 +[12-05_07:33:38:116] echo Y > /sys/class/net/wwan0/qmi/raw_ip 312 +[12-05_07:33:38:117] ifconfig wwan0 up 313 +[12-05_07:33:38:130] busybox udhcpc -f -n -q -t 5 -i wwan0 314 +udhcpc: started, v1.30.1 315 +udhcpc: sending discover 316 +udhcpc: sending select for 10.171.60.177 317 +udhcpc: lease of 10.171.60.177 obtained, lease time 7200 318 +))) 319 + 320 +== 2.3 If the following situation occurs, how can users solve this problem? == 321 + 322 +=== 2.3.1 The gateway can read the SIM card, But the Internet is displayed as Fail. === 323 + 324 + 134 134 Users can check whether the APN matched by the SIM card is correct. 135 135 136 136 Regarding what APN your SIM card should use, Users can search for the APN corresponding to the SIM card by Google or ask the carrier. ... ... @@ -138,7 +138,7 @@ 138 138 [[image:image-20220718155937-1.png||height="562" width="497"]] 139 139 140 140 141 -=== 2. 4.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network. ===332 +=== 2.3.2 The gateway can read the SIM card, But the Internet is displayed as Fail, and at the same time Network displays the carrier network. === 142 142 143 143 144 144 It should be SIM card no flow, users can insert SIM cards into the mobile phone for testing. ... ... @@ -146,7 +146,7 @@ 146 146 [[image:1658131428288-728.png||height="538" width="494"]] 147 147 148 148 149 -=== 2. 4.3 The gateway can't read the SIM card, and the Internet is displayed as Fail. ===340 +=== 2.3.3 The gateway can't read the SIM card, and the Internet is displayed as Fail. === 150 150 151 151 152 152 Users need to check whether the SIM card type is suitable for the EC25 module. ... ... @@ -154,7 +154,7 @@ 154 154 [[image:1658131612484-845.png||height="549" width="499"]] 155 155 156 156 157 -=== 2. 4.4 SIM display:~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone? ===348 +=== 2.3.4 SIM display:~*~**SIM ERROR~*~** Check SIM is inserted test SIM in a mobile phone? === 158 158 159 159 160 160 Users can insert SIM cards into the mobile phone for testing. ... ... @@ -508,8 +508,6 @@ 508 508 * system Time synchronization Checking 509 509 * Auto update ( Software auto update, can be disabled) 510 510 511 - 512 - 513 513 === 7.1.1 Uploading backup files to reduced data consumption === 514 514 515 515
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