<
From version < 1.15 >
edited by Xiaoling
on 2022/05/14 09:59
To version < 13.1 >
edited by Kilight Cao
on 2022/05/26 10:42
>
Change comment: Uploaded new attachment "image-20220526104201-1.png", version {1}

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1 -XWiki.Xiaoling
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20 20  
21 21  = 2. How to Debug if Cellular connection fail =
22 22  
23 -If there is a problem for cellular connection. Please check the below points:
23 +If there is a problem with cellular connection. Please check the below points:
24 24  
25 -== 2.1 Do you order the model with cellular option ==
25 +== 2.1 Do you order the model with a cellular option ==
26 26  
27 -Make sure you order the model with the cellular option. Can check by command:
27 +Make sure you order the model with the cellular option. Can check by command or via the Web UI.
28 28  
29 29  (% class="box" %)
30 30  (((
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34 34  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
35 35  )))
36 36  
37 +(% class="wikigeneratedid" %)
38 +[[image:image-20220525140054-1.png||height="153" width="607"]]
39 +
37 37  == 2.2 Do you input the SIM card correctly ==
38 38  
39 -Below command can check:
42 +Below command can check if you have a SIM card inserted, or via Web UI
40 40  
44 +* Make sure to Power Off when you insert the SIM card and power on the device. The device doesn't support auto-detect SIM card on power on
45 +* Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction.
46 +
41 41  (% class="box" %)
42 42  (((
43 -root@dragino-1bbd90:~~# comgt -d /dev/ttyUSB3
49 +root@dragino-1dadd8:~~# comgt -d /dev/ttyUSB3
44 44  SIM ready
45 45  Waiting for Registration..(120 sec max)
46 -Registered on Home network: "CHN-CT",7
47 -Signal Quality: 23,99
52 +Registered on Home network: "CHN-UNICOM",7
53 +Signal Quality: 10,99
48 48  )))
49 49  
56 +(% class="wikigeneratedid" %)
57 +When the IP address is displayed and the Internet displays "OK", it works properly.
58 +
59 +(% class="wikigeneratedid" %)
60 +[[image:image-20220525141016-3.png||height="524" width="502"]]
61 +
50 50  == 2.3 Check dialing info ==
51 51  
52 52  run "logread -f" in console
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223 223  
224 224  === 5.3.1 1.Plugs into the device ===
225 225  
238 +(((
226 226  USB-Dongle plugs into the gateway USB port
240 +)))
227 227  
242 +(((
228 228  Check the USB module via comman (% style="color:#037691" %)**lsusb**
244 +)))
229 229  
246 +(((
230 230  (% style="color:red" %)**Note : User neet to do that connect gateway command line via ssh.**
248 +)))
231 231  
232 232  [[image:https://wiki.dragino.com/images/2/25/Usb-4g.png||height="63" width="554"]]
233 233  
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296 296  
297 297  LoRa interval time setting
298 298  
299 -2. There is the data traffic from the gateway check self-network status. by default, the gateway will check network per 15s.
317 +2. There is the data traffic from the gateway check self-network status. by default, the gateway will check the network per 15s.
300 300  
301 301  For this case, We have monitored the loss of data traffic, which is the loss of 2M data traffic per day. the users can adjust the interval time following screenshots.
302 302  
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306 306  
307 307  [[image:https://wiki.dragino.com/images/thumb/f/f0/Set_time_interval.png/600px-Set_time_interval.png||height="319" width="600"]]
308 308  
309 -Keppalive script interval time settings
327 +Keepalive script interval time settings
310 310  
311 311  
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