Last modified by Xiaoling on 2024/08/08 09:05
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From version < 1.14 >
edited by Xiaoling
on 2022/05/14 09:57
To version < 13.1 >
edited by Kilight Cao
on 2022/05/26 10:42
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20 20  
21 21  = 2. How to Debug if Cellular connection fail =
22 22  
23 -If there is a problem for cellular connection. Please check the below points:
23 +If there is a problem with cellular connection. Please check the below points:
24 24  
25 -== 2.1 Do you order the model with cellular option ==
25 +== 2.1 Do you order the model with a cellular option ==
26 26  
27 -Make sure you order the model with the cellular option. Can check by command:
27 +Make sure you order the model with the cellular option. Can check by command or via the Web UI.
28 28  
29 29  (% class="box" %)
30 30  (((
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34 34  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
35 35  )))
36 36  
37 +(% class="wikigeneratedid" %)
38 +[[image:image-20220525140054-1.png||height="153" width="607"]]
39 +
37 37  == 2.2 Do you input the SIM card correctly ==
38 38  
39 -Below command can check:
42 +Below command can check if you have a SIM card inserted, or via Web UI
40 40  
44 +* Make sure to Power Off when you insert the SIM card and power on the device. The device doesn't support auto-detect SIM card on power on
45 +* Make sure you have the correct direction to insert the SIM card. Every device has an example photo in the manual for the direction.
46 +
41 41  (% class="box" %)
42 42  (((
43 -root@dragino-1bbd90:~~# comgt -d /dev/ttyUSB3
49 +root@dragino-1dadd8:~~# comgt -d /dev/ttyUSB3
44 44  SIM ready
45 45  Waiting for Registration..(120 sec max)
46 -Registered on Home network: "CHN-CT",7
47 -Signal Quality: 23,99
52 +Registered on Home network: "CHN-UNICOM",7
53 +Signal Quality: 10,99
48 48  )))
49 49  
56 +(% class="wikigeneratedid" %)
57 +When the IP address is displayed and the Internet displays "OK", it works properly.
58 +
59 +(% class="wikigeneratedid" %)
60 +[[image:image-20220525141016-3.png||height="524" width="502"]]
61 +
50 50  == 2.3 Check dialing info ==
51 51  
52 52  run "logread -f" in console
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173 173  (% class="box infomessage" %)
174 174  (((
175 175  (((
176 -AT+GSN
188 + AT+GSN
177 177  )))
178 178  )))
179 179  
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187 187  
188 188  (% style="color:red" %)**Prerequisite: Requires a USB 4G Dongle and a supported gateway firmware**
189 189  
202 +(((
190 190  This introduces a setup and configured gateway for using a USB 3g/UMTS-modem for WAN connection.
204 +)))
191 191  
206 +(((
192 192  Many mode (and most **LTE**) usb modems provide **qmi**, **mbim**, **ncm**, **rndis** protocol for connection instead of legacy **ppp** protocol, they are faster and better, overall recommended. For more information: [[https:~~/~~/openwrt.org/docs/guide-user/network/wan/wwan/3gdongle>>url:https://openwrt.org/docs/guide-user/network/wan/wwan/3gdongle]]
208 +)))
193 193  
210 +(((
194 194  This is not beginner-friendly due to too many protocols.
212 +)))
195 195  
196 -
197 197  == 5.2 How to use the USB-Dongle at the gateway ==
198 198  
199 199  Most of the products can be used on the gateway, but because their protocols are different, they are not used in the same way.
200 200  
218 +(((
201 201  For example, the Huawei-E3372/E8372 is using Hilink mode or NCM mode.
220 +)))
202 202  
203 203  (% class="box" %)
204 204  (((
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207 207   The version numbers starting with 21 is NCM mode
208 208   The version numbers starting with 22 is Hilink mode
209 209   The E8372 only have Hilink mode
210 - (% style="color:red" %)Note：The e3372 in the vast majority of cases is Hilink mode
229 +**~ **(% style="color:red" %)**Note：The e3372 in the vast majority of cases is Hilink mode**
211 211  )))
212 212  
213 213  == 5.3 Hilink mode ==
214 214  
215 -Gateway upgrade to the specified firmware:
234 +Gateway upgrade to the specified firmware:[[Hilink.mode~~-~~-build-v5.4.1625627505>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG308-LG301/Firmware/USB-Dongle_firmware/Hilink.mode--build-v5.4.1625627505-20210707-1113/]]
216 216  
217 -[[Hilink.mode~~-~~-build-v5.4.1625627505>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG308-LG301/Firmware/USB-Dongle_firmware/Hilink.mode--build-v5.4.1625627505-20210707-1113/]]
218 -
219 219  === 5.3.1 1.Plugs into the device ===
220 220  
238 +(((
221 221  USB-Dongle plugs into the gateway USB port
240 +)))
222 222  
242 +(((
223 223  Check the USB module via comman (% style="color:#037691" %)**lsusb**
244 +)))
224 224  
246 +(((
225 225  (% style="color:red" %)**Note : User neet to do that connect gateway command line via ssh.**
248 +)))
226 226  
227 227  [[image:https://wiki.dragino.com/images/2/25/Usb-4g.png||height="63" width="554"]]
228 228  
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291 291  
292 292  LoRa interval time setting
293 293  
294 -2. There is the data traffic from the gateway check self-network status. by default, the gateway will check network per 15s.
317 +2. There is the data traffic from the gateway check self-network status. by default, the gateway will check the network per 15s.
295 295  
296 296  For this case, We have monitored the loss of data traffic, which is the loss of 2M data traffic per day. the users can adjust the interval time following screenshots.
297 297  
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301 301  
302 302  [[image:https://wiki.dragino.com/images/thumb/f/f0/Set_time_interval.png/600px-Set_time_interval.png||height="319" width="600"]]
303 303  
304 -Keppalive script interval time settings
327 +Keepalive script interval time settings
305 305  
306 306  
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