Wiki source code of Notes for TTN

Version 99.18 by Xiaoling on 2022/07/25 09:19

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Xiaoling 99.8 1 **~ Table of Contents:**
Xiaoling 1.1 2
Xiaoling 1.4 3 {{toc/}}
Xiaoling 1.1 4
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Xiaoling 99.6 6
Xiaoling 1.2 7 = 1. The Things Network-V3 =
Xiaoling 1.1 8
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Xiaoling 99.9 10 == 1.1  Introduction ==
Xiaoling 1.1 11
Xiaoling 99.9 12
13 === 1.1.1  What is The Things Network ===
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15
Xiaoling 1.2 16 (((
17 The Things Network is a global collaborative Internet of Things ecosystem that creates networks, devices and solutions using LoRaWAN.
18 )))
Xiaoling 1.1 19
Xiaoling 1.2 20 (((
21 The Things Network runs The Things Stack Community Edition, which is a crowdsourced, open and decentralized LoRaWAN network. This network is a great way to get started testing devices, applications, and integrations, and get familiar with LoRaWAN.
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Xiaoling 99.9 23
Xiaoling 66.2 24
Xiaoling 1.2 25 )))
Xiaoling 1.1 26
Xiaoling 99.9 27 === 1.1.2  Login or crate an account ===
Xiaoling 1.1 28
Xiaoling 99.9 29
Xiaoling 1.2 30 (((
31 [[Login or create an account>>url:https://console.cloud.thethings.network/]] to get started with The Things Network and start using The Things Stack Console.
32 )))
Xiaoling 1.1 33
Xiaoling 1.2 34 (((
35 Once you have an account,get started by following steps for adding Gateway,Device and Intergrations.
Xiaoling 66.2 36
Xiaoling 99.9 37
Xiaoling 66.2 38
Xiaoling 1.2 39 )))
Xiaoling 1.1 40
Xiaoling 99.9 41 === 1.1.3  List the support products and Requirements ===
Xiaoling 1.1 42
Xiaoling 99.9 43
Xiaoling 1.2 44 LoRaWAN Gateway model: Existing Gateway
Xiaoling 1.1 45
Xiaoling 66.2 46
Xiaoling 1.1 47
Xiaoling 99.9 48 = 2.  Gateway Registration for Semtech UDP =
Xiaoling 1.1 49
Xiaoling 99.9 50
51 == 2.1  Primary LoRaWAN Server ==
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53
Xiaoling 63.2 54 [[image:image-20220526134633-2.png||height="616" width="1323"]]
Xiaoling 1.2 55
56 Register Gateway
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Xiaoling 99.9 59
Xiaoling 63.2 60 [[image:image-20220526134826-4.png]]
Xiaoling 1.3 61
Xiaoling 1.2 62 Put Gateway ID
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Xiaoling 99.7 65
Xiaoling 63.2 66 [[image:image-20220526134759-3.png]]
Xiaoling 1.3 67
Xiaoling 1.2 68 Choose Frequency Band
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Xiaoling 99.9 71
Xiaoling 64.2 72 [[image:image-20220526134919-5.png]]
Xiaoling 1.3 73
Xiaoling 1.2 74 Show Status
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Xiaoling 66.2 76
Xiaoling 1.2 77
Xiaoling 99.9 78 == 2.2  Secondary LoRaWAN Server ==
Xiaoling 1.2 79
Xiaoling 99.9 80
81 === 2.2.1  Introduction ===
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Xiaoling 1.2 84 The Dragino gateway has supports the Secondary server settings.
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Xiaoling 99.16 87
Xiaoling 99.9 88 === 2.2.2  Below list the support products and Requirements: ===
Xiaoling 1.2 89
Xiaoling 99.9 90
Xiaoling 2.4 91 (((
Xiaoling 99.16 92 1.  LoRaWAN Gateway model:  [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
Xiaoling 2.4 93 )))
Xiaoling 1.2 94
Xiaoling 2.4 95 (((
Xiaoling 99.16 96 2.  Firmware version since :  [[lgw~~-~~-build-v5.4.1644658774>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware/Release/]]
Xiaoling 2.4 97 )))
Xiaoling 1.2 98
Xiaoling 66.2 99
Xiaoling 1.2 100
Xiaoling 99.9 101 === 2.2.3  Example ===
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Xiaoling 66.2 104 The following takes Helium as a Secondary LoRaWAN server as an example
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Xiaoling 1.2 107
Xiaoling 99.9 108 === 2.2.4  Step 1: Download and Install the helium gateway-rs ===
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Xiaoling 1.2 111 The users is needing to download and install the helium gateway-rs then click the button of Save&Apply
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Xiaoling 99.17 113
Xiaoling 66.2 114 [[image:image-20220526135049-6.png]]
Xiaoling 1.2 115
116 Download and Install gateway-rs
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Xiaoling 66.2 118
Xiaoling 1.2 119
Xiaoling 99.10 120 === 2.2.5  Step 2: Back to Semtech UDP page ===
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Xiaoling 1.2 123 Back to the page of Semtech UDP check the secondary server settings and click the button of Save&Apply
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Xiaoling 99.18 125
Xiaoling 66.2 126 ​​​​[[image:image-20220526135125-7.png]]
Xiaoling 1.2 127
128 Configuration of helium
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Xiaoling 67.2 130
Xiaoling 1.2 131
Xiaoling 99.10 132 = 3.  Gateway Registration for Basics Station =
Xiaoling 1.2 133
Xiaoling 99.10 134
135 == 3.1  Introduction ==
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137
Xiaoling 1.3 138 (((
Xiaoling 1.6 139 (((
Xiaoling 1.2 140 The LoRa Basics™ Station protocol simplifies management of large scale LoRaWAN networks. LoRa Basics™ Station is the preferred way of connecting Gateways to The Things Stack. [[The LoRa Basics Station doc>>url:https://www.thethingsindustries.com/docs/gateways/lora-basics-station/]]
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Xiaoling 1.3 143 )))
Xiaoling 1.6 144 )))
Xiaoling 1.2 145
Xiaoling 1.6 146 (((
Xiaoling 99.11 147 (% style="color:blue" %)**Below list the support products and Requirements:**
Xiaoling 1.6 148 )))
Xiaoling 1.2 149
Xiaoling 1.6 150 (((
151 (((
Xiaoling 99.11 152 1. LoRaWAN Gateway model: [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
Xiaoling 1.3 153 )))
Xiaoling 1.2 154
Xiaoling 1.6 155 (((
156 2. Firmware version since :[[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
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Xiaoling 1.3 161 )))
Xiaoling 1.6 162 )))
Xiaoling 1.2 163
Xiaoling 1.6 164 (((
Xiaoling 99.11 165 (% style="color:blue" %)**What do you need to prepare**
Xiaoling 1.6 166 )))
Xiaoling 1.2 167
Xiaoling 1.3 168 (((
Xiaoling 1.6 169 (((
Xiaoling 1.2 170 A gateway that can access the internet normally
Xiaoling 67.2 171
Xiaoling 99.11 172
Xiaoling 67.2 173
Xiaoling 1.3 174 )))
Xiaoling 1.6 175 )))
Xiaoling 1.2 176
Xiaoling 99.11 177 == 3.2  Step 1: Add Gateway ==
Xiaoling 1.2 178
Xiaoling 99.11 179
Xiaoling 1.3 180 (((
Xiaoling 1.7 181 (((
Xiaoling 1.2 182 The example for **EU**
Xiaoling 1.3 183 )))
Xiaoling 1.7 184 )))
Xiaoling 1.2 185
Xiaoling 1.3 186 (((
Xiaoling 1.7 187 (((
Xiaoling 1.2 188 User can add your gateway into The Things Network V3 according to the previous step
Xiaoling 1.3 189 )))
Xiaoling 1.7 190 )))
Xiaoling 1.2 191
Xiaoling 1.3 192 (((
Xiaoling 1.7 193 (((
Xiaoling 1.2 194 Following picture is the successful added.
Xiaoling 99.11 195
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Xiaoling 1.3 197 )))
Xiaoling 1.7 198 )))
Xiaoling 1.2 199
Xiaoling 67.2 200 [[image:image-20220526135316-8.png]]
Xiaoling 1.2 201
202 Add Gateway
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Xiaoling 69.2 204
Xiaoling 1.2 205
Xiaoling 99.11 206 == 3.3  Step 2: Create the API key ==
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Xiaoling 1.2 209 user need to create the CUPS API key and LNS API key.
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Xiaoling 99.11 211
Xiaoling 69.2 212 [[image:image-20220526135349-9.png]]
Xiaoling 1.2 213
214 Create CUPS API key
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Xiaoling 99.11 217
Xiaoling 69.2 218 [[image:image-20220526135428-10.png]]
Xiaoling 1.3 219
Xiaoling 1.2 220 Create LNS API key
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Xiaoling 99.11 222
Xiaoling 1.7 223 (% style="color:red" %)**Note : Please copy the API key.**
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Xiaoling 71.2 225
Xiaoling 1.2 226
Xiaoling 99.11 227 == 3.4  Step 3: Update the gateway setting ==
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Xiaoling 1.2 230 In the LoRa Basics Station LNS Authentication Key field, paste the API key you generated in the previous step.
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Xiaoling 99.11 232
Xiaoling 70.2 233 [[image:image-20220526135528-11.png]]
Xiaoling 1.2 234
235 paste the API key
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Xiaoling 1.2 238
Xiaoling 99.11 239 == 3.5  Step 4: Access the gateway GUI ==
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Xiaoling 1.2 242 User need to update the API key and install the Certificate
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Xiaoling 99.11 244
Xiaoling 71.2 245 [[image:image-20220526135601-12.png]]
Xiaoling 1.2 246
247 Access the gateway GUI
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Xiaoling 73.2 249
Xiaoling 1.2 250
Xiaoling 99.11 251 == 3.6  Step 5: Configure Station ==
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Xiaoling 1.2 254 User need to input Server URI, Server CUPS Key and LNS Key, as well as install CUPS certificate.
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Xiaoling 99.11 257 (% style="color:blue" %)**just to clarify:**
258
Xiaoling 1.7 259 (% class="box" %)
260 (((
Xiaoling 99.12 261 CUPS Server URI  ~-~->  Server Adress
262 CUPS Authorization Key         ~-~->  Server CUPS API Key
263 LNS Authorization Key  ~-~->  Server LNS API Key
264 CUPS certificate  ~-~->  Server CA(user can use the button to install the certificate by default)
Xiaoling 1.7 265 )))
Xiaoling 1.2 266
Xiaoling 73.2 267 [[image:image-20220526135654-13.png]]
Xiaoling 1.2 268
269 Congfigure Station
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Xiaoling 1.2 272
Xiaoling 99.13 273 == 3.7  Start Station ==
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Xiaoling 1.3 276 (((
Xiaoling 1.2 277 When the user has finished the configuration,Please click Sace&Apply to start station to connect The Things Network.
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Xiaoling 99.13 279
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Xiaoling 1.3 281 )))
Xiaoling 1.2 282
Xiaoling 99.13 283 == 3.8  Siccessful Connection ==
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Xiaoling 99.13 285
Xiaoling 1.2 286 If user completes the above steps,which will see live date in the TTN.
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Xiaoling 99.13 288
Xiaoling 73.2 289 [[image:image-20220526135734-14.png]]
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291 Station live date
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Xiaoling 1.2 294
Xiaoling 99.13 295 == 3.9  Trouble Shooting ==
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Xiaoling 1.2 298 User can check the station log in the logread/system log page.
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Xiaoling 99.13 300
Xiaoling 74.2 301 [[image:image-20220526135845-15.png]]
Xiaoling 1.2 302
303 Station Log
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Xiaoling 75.2 305
Xiaoling 99.13 306
Xiaoling 1.2 307 and recode the station log in the system/Recode log page.
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Xiaoling 75.2 309 [[image:image-20220526135940-16.png]]
Xiaoling 1.2 310
311 Recore Log
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Xiaoling 75.2 313
Xiaoling 1.2 314
Xiaoling 99.13 315 = 4.  Configure node connection to TTNv3 =
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Xiaoling 1.3 318 (((
Xiaoling 1.8 319 (((
Xiaoling 1.2 320 Following is an example for how to join the TTN v3 LoRaWAN Network.
Xiaoling 1.3 321 )))
Xiaoling 1.8 322 )))
Xiaoling 1.2 323
Xiaoling 1.3 324 (((
Xiaoling 1.8 325 (((
Xiaoling 1.2 326 The gateway is already set up to connect to the TTN network, so we now need to configure the TTNv3 server.
Xiaoling 1.3 327 )))
Xiaoling 1.8 328 )))
Xiaoling 1.2 329
Xiaoling 1.3 330 (((
Xiaoling 1.8 331 (((
Xiaoling 1.2 332 We take LES01 as an example.
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Xiaoling 1.3 336 )))
Xiaoling 1.8 337 )))
Xiaoling 1.2 338
Xiaoling 99.14 339 == 4.1  Step1 ==
Xiaoling 1.2 340
Xiaoling 99.14 341
Xiaoling 1.3 342 (((
Xiaoling 1.8 343 (((
Xiaoling 1.2 344 Create a device in TTN with the OTAA keys from LSE01.
Xiaoling 1.3 345 )))
Xiaoling 1.8 346 )))
Xiaoling 1.2 347
Xiaoling 1.3 348 (((
Xiaoling 1.8 349 (((
Xiaoling 1.2 350 Each LSE01 is shipped with a sticker with the default device EUI as below:
Xiaoling 1.3 351 )))
Xiaoling 1.8 352 )))
Xiaoling 1.2 353
Xiaoling 1.3 354 (((
Xiaoling 1.8 355 (((
Xiaoling 1.2 356 You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
Xiaoling 1.3 357 )))
Xiaoling 1.8 358 )))
Xiaoling 1.2 359
Xiaoling 77.2 360 [[image:image-20220526140015-17.png]]
Xiaoling 1.2 361
Xiaoling 77.2 362 [[image:image-20220526140044-18.png]]
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Xiaoling 1.2 365
Xiaoling 99.14 366 == 4.2  Step2 ==
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Xiaoling 1.3 369 (((
Xiaoling 1.8 370 (((
Xiaoling 1.2 371 There are all our nodes in the repository. Users can choose the corresponding brand, model, firmware version and frequency.The decoder and configuration information of the node are pre-configured.Users do not need to configure them.
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Xiaoling 1.3 374 )))
Xiaoling 1.8 375 )))
Xiaoling 1.2 376
Xiaoling 82.2 377 [[image:image-20220526140132-19.png]]
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Xiaoling 1.2 380
Xiaoling 99.14 381 == 4.3  Step3 ==
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Xiaoling 1.2 384 Add APP EUI in the application:
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Xiaoling 99.14 386
Xiaoling 82.2 387 [[image:image-20220526140205-20.png]]
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Xiaoling 82.2 389
Xiaoling 1.2 390
Xiaoling 99.14 391 == 4.4  Step4 ==
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Xiaoling 1.2 394 Add APP KEY and DEV EUI:
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Xiaoling 99.14 396
Xiaoling 82.2 397 [[image:image-20220526140251-21.png]]
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Xiaoling 1.2 400
Xiaoling 99.14 401 = 5.  TTN V3 integrated into MQTT server =
Xiaoling 1.2 402
Xiaoling 99.14 403
404 == 5.1  Introduction ==
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Xiaoling 1.3 407 (((
Xiaoling 1.9 408 (((
Xiaoling 1.2 409 The Application Server exposes an MQTT server to work with streaming events. In order to use the MQTT server you need to create a new API key, which will function as connection password. You can also use an existing API key, as long as it has the necessary rights granted.
Xiaoling 82.2 410
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Xiaoling 1.3 413 )))
Xiaoling 1.9 414 )))
Xiaoling 1.2 415
Xiaoling 99.14 416 == 5.2  Create device steps at MQTT ==
Xiaoling 1.2 417
Xiaoling 99.14 418
Xiaoling 1.3 419 (((
Xiaoling 1.9 420 (((
Xiaoling 1.2 421 The user creates a new API KEY after creating a device on TTN V3.
Xiaoling 1.3 422 )))
Xiaoling 1.9 423 )))
Xiaoling 1.2 424
Xiaoling 1.3 425 (((
Xiaoling 1.9 426 (((
Xiaoling 1.2 427 Then copy the password and open MQTT.fx.
Xiaoling 1.3 428 )))
Xiaoling 1.9 429 )))
Xiaoling 1.2 430
Xiaoling 1.3 431 (((
Xiaoling 1.9 432 (((
Xiaoling 1.2 433 Fill in Broker Address and Broker port.
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Xiaoling 1.3 436 )))
Xiaoling 1.9 437 )))
Xiaoling 1.2 438
Xiaoling 82.2 439 [[image:image-20220526140347-22.png]]
Xiaoling 1.2 440
441 Fill in the username and password into MQTT.
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Xiaoling 99.14 444
Xiaoling 82.2 445 [[image:image-20220526140420-23.png]]
Xiaoling 1.3 446
Xiaoling 99.14 447
Xiaoling 1.2 448 The Application Server publishes uplink traffic on the following topics:
449
Xiaoling 1.9 450 (% class="box" %)
451 (((
452 v3/{application id}@{tenant id}/devices/{device id}/join
Xiaoling 1.2 453 v3/{application id}@{tenant id}/devices/{device id}/up
454 v3/{application id}@{tenant id}/devices/{device id}/down/queued
455 v3/{application id}@{tenant id}/devices/{device id}/down/sent
456 v3/{application id}@{tenant id}/devices/{device id}/down/ack
457 v3/{application id}@{tenant id}/devices/{device id}/down/nack
458 v3/{application id}@{tenant id}/devices/{device id}/down/failed
459 v3/{application id}@{tenant id}/devices/{device id}/service/data
460 v3/{application id}@{tenant id}/devices/{device id}/location/solved
Xiaoling 1.9 461 )))
Xiaoling 1.2 462
Xiaoling 1.3 463 (((
Xiaoling 99.14 464
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Xiaoling 1.9 466 (((
Xiaoling 99.14 467 (% style="color:red" %)**Note**: **Remember that the format of these topics for The Things Stack Open Source would contain {application id} instead of {application id}@{tenant id}.**
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Xiaoling 1.3 470 )))
Xiaoling 1.9 471 )))
Xiaoling 1.2 472
Xiaoling 83.2 473 [[image:image-20220526140452-24.png]]
Xiaoling 1.2 474
Xiaoling 99.14 475
Xiaoling 1.3 476 (((
Xiaoling 1.9 477 (((
Xiaoling 1.2 478 While you could subscribe to all of these topics separately, for the simplicity of this tutorial we use # to subscribe to all topics, i.e. to receive all uplink traffic.
Xiaoling 1.3 479 )))
Xiaoling 1.9 480 )))
Xiaoling 1.2 481
Xiaoling 85.2 482 [[image:image-20220526140708-25.png]]
Xiaoling 1.2 483
Xiaoling 1.3 484 (((
Xiaoling 1.10 485 (((
Xiaoling 1.2 486 Downlinks can be scheduled by publishing the message to the topic v3/{application id}@{tenant id}/devices/{device id}/down/push.
Xiaoling 1.3 487 )))
Xiaoling 1.10 488 )))
Xiaoling 1.2 489
Xiaoling 1.3 490 (((
Xiaoling 1.10 491 (((
Xiaoling 99.14 492
493
494 (% style="color:red" %)**Note**: **Remember that the format of this topic for The Things Stack Open Source deployment would be v3/{application id}/devices/{device id}/down/push.**
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Xiaoling 1.3 497 )))
Xiaoling 1.10 498 )))
Xiaoling 1.2 499
Xiaoling 1.3 500 (((
Xiaoling 1.10 501 (((
Xiaoling 1.2 502 Instead of /push, you can also use /replace to replace the downlink queue. Replacing with an empty array clears the downlink queue. Example:
Xiaoling 1.3 503 )))
Xiaoling 1.10 504 )))
Xiaoling 1.2 505
Xiaoling 85.2 506 [[image:image-20220526140856-26.png]]
Xiaoling 1.2 507
Xiaoling 1.3 508 (((
Xiaoling 1.2 509 To send an unconfirmed downlink message to the device dev1 in application app1 in tenant tenant1 with the hexadecimal payload BE EF on FPort 15 with normal priority, use the topic v3/app1@tenant1/devices/dev1/down/push with the following contents:
Xiaoling 99.14 510
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Xiaoling 1.3 512 )))
Xiaoling 1.2 513
Xiaoling 1.3 514 (((
Xiaoling 99.14 515 (% style="color:red" %)**Note**: **Use this handy tool to convert hexadecimal to base64.**
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Xiaoling 1.3 518 )))
Xiaoling 1.2 519
Xiaoling 86.2 520 [[image:image-20220526140936-27.png]]
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Xiaoling 86.2 522
Xiaoling 1.2 523
Xiaoling 99.14 524 == 5.3  Send Downlink message ==
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Xiaoling 1.3 527 (((
Xiaoling 1.2 528 How to configure downlink in TTN V3?
Xiaoling 1.3 529 )))
Xiaoling 1.2 530
Xiaoling 1.3 531 (((
Xiaoling 1.2 532 A few examples: set the transmission interval to 90 seconds.
Xiaoling 1.3 533 )))
Xiaoling 1.2 534
Xiaoling 1.3 535 (((
Xiaoling 99.14 536 (% style="color:blue" %)**Downlink command: 01 00 00 5A**
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Xiaoling 1.3 539 )))
Xiaoling 1.2 540
Xiaoling 88.2 541 [[image:image-20220526141021-28.png]]
Xiaoling 1.2 542
543 downlink
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Xiaoling 88.2 545
Xiaoling 99.14 546
Xiaoling 1.2 547 After sending, you can view it in live data.
548
Xiaoling 88.2 549 [[image:image-20220526141052-29.png]]
Xiaoling 1.2 550
551 downlink
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Xiaoling 90.2 553
Xiaoling 99.14 554
Xiaoling 1.3 555 (((
Xiaoling 1.2 556 When downlink is successfully sent, the downlink information can be received on the serial port.
Xiaoling 1.3 557 )))
Xiaoling 1.2 558
Xiaoling 1.3 559 (((
Xiaoling 99.14 560 (% style="color:red" %)**Note**:** If the downlink byte sent is longer, the number of bytes will be displayed.**
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Xiaoling 1.3 563 )))
Xiaoling 1.2 564
Xiaoling 90.2 565 [[image:image-20220526141116-30.png]]
Xiaoling 1.2 566
567 downlink
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Xiaoling 90.2 569
Xiaoling 1.3 570 (((
Xiaoling 1.14 571 (((
Xiaoling 1.2 572 If you want to get a successful reply to send downlink in TTN v3. You need to set the response level.
Xiaoling 1.3 573 )))
Xiaoling 1.14 574 )))
Xiaoling 1.2 575
Xiaoling 1.3 576 (((
Xiaoling 1.14 577 (((
Xiaoling 99.14 578 If the equipment uses (% style="color:blue" %)**CLASS A**(%%). You can set (% style="color:red" %)**AT+RPL=2** (%%)or send the downlink command: (% style="color:red" %)**2102**
Xiaoling 1.3 579 )))
Xiaoling 1.14 580 )))
Xiaoling 1.2 581
Xiaoling 1.3 582 (((
Xiaoling 1.14 583 (((
Xiaoling 99.14 584 If the equipment uses (% style="color:blue" %)**CLASS C**(%%). You can set** (% style="color:red" %)AT+RPL=4(%%)** or send the downlink command: (% style="color:red" %)**2104**
Xiaoling 1.3 585 )))
Xiaoling 1.14 586 )))
Xiaoling 1.2 587
Xiaoling 1.3 588 (((
Xiaoling 1.14 589 (((
Xiaoling 1.2 590 When the device successfully receives the downlink, the server will receive a confirmation packet of 00.
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Xiaoling 90.2 596 [[image:image-20220526141149-31.png]]
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598 downlink
599
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Xiaoling 99.14 602 = 6.  Request Remote Support =
603
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Xiaoling 1.3 605 (((
Xiaoling 1.2 606 These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
Xiaoling 1.13 607 \\If problem not solve, and you need dragino remote support, please follow to this document: [[TTN Support instruction>>url:https://www.dragino.com/downloads/index.php?dir=&file=TTNv3_Support_Guide.pdf]](% style="color:red" %) **If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the screenshots for each step to check. They include:**
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Xiaoling 1.2 609
610 * End node is connected to serial port to show the Join frequency and DR. (If possible)
611 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server. (If possible)
612 * Gateway traffic (from server UI) to shows the data exchange between gateway and server. (Normally possible)
613 * End Node traffic (from server UI) to shows end node activity in server. (Normally possible)
614 * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
615
616
Xiaoling 99.15 617 (% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
618
Xiaoling 1.2 619 * If the device is sending join request to server?
620 * What frequency the device is sending?
621
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Xiaoling 93.2 623 [[image:image-20220526141308-33.png]]
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625 Console Output from End device to see the transmit frequency
626
627
Xiaoling 99.15 628 User can run (% style="color:blue" %)**AT+CFG **(%%)command to print configuration information.
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Xiaoling 99.15 630 * Is the device in OTAA mode or ABP mode? (% style="color:red" %)**AT+NJM=1** (%%)(OTAA mode), (% style="color:red" %)**AT+NJM=0**(%%) (ABP mode)
631
632
633
Xiaoling 94.2 634 [[image:image-20220526141612-36.png]]
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Xiaoling 1.2 637 Console Output from End device to see the transmit frequency
638
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Xiaoling 99.15 641 (% style="color:blue" %)**2. Gateway packet traffic in gateway web or ssh. we can check:**
642
Xiaoling 1.13 643 * (((
644 If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
645 )))
646 * (((
647 If the gateway gets the Join Accept message from server and transmit it via LoRa?
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649
650
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Xiaoling 95.2 653 [[image:image-20220526141739-37.png]]
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655 Console Output from Gateway to see packets between end node and server.
656
657
658
Xiaoling 99.15 659 (% style="color:blue" %)**3. Gateway Traffic Page in LoRaWAN Server**
660
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662 If the Join Request packet arrive the gateway traffic in server? If not, check the internet connection and gateway LoRaWAN server settings.
663 )))
664 * (((
665 If the server send back a Join Accept for the Join Request? if not, check if the keys from the device match the keys you put in the server, or try to choose a different server route for this end device.
666 )))
667 * (((
668 If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
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670
671
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Xiaoling 96.2 674 [[image:image-20220526141823-38.png||height="501" width="1144"]]
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676 The Traffic for the End node in the server, use TTNv3 as example
677
678
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Xiaoling 99.2 680 [[image:image-20220526141917-39.png]]
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Xiaoling 1.2 682 The Traffic for the End node in the server, use TTNv3 as example
683
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Xiaoling 99.15 686 (% style="color:blue" %)**4. Data Page in LoRaWAN server**
687
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Xiaoling 1.3 691 If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
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Xiaoling 99.2 694 [[image:image-20220526141956-40.png]]
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699 The data for the end device set in server
700
701
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Xiaoling 99.2 703 [[image:image-20220526142033-41.png]]
704
Xiaoling 1.2 705 Check if OTAA Keys match the keys in device