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Xiaoling 99.8 1 **~ Table of Contents:**
Xiaoling 1.1 2
Xiaoling 1.4 3 {{toc/}}
Xiaoling 1.1 4
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Xiaoling 99.6 6
Xiaoling 1.2 7 = 1. The Things Network-V3 =
Xiaoling 1.1 8
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Xiaoling 99.9 10 == 1.1  Introduction ==
Xiaoling 1.1 11
Xiaoling 99.9 12
13 === 1.1.1  What is The Things Network ===
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15
Xiaoling 1.2 16 (((
17 The Things Network is a global collaborative Internet of Things ecosystem that creates networks, devices and solutions using LoRaWAN.
18 )))
Xiaoling 1.1 19
Xiaoling 1.2 20 (((
21 The Things Network runs The Things Stack Community Edition, which is a crowdsourced, open and decentralized LoRaWAN network. This network is a great way to get started testing devices, applications, and integrations, and get familiar with LoRaWAN.
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Xiaoling 99.9 23
Xiaoling 66.2 24
Xiaoling 1.2 25 )))
Xiaoling 1.1 26
Xiaoling 99.9 27 === 1.1.2  Login or crate an account ===
Xiaoling 1.1 28
Xiaoling 99.9 29
Xiaoling 1.2 30 (((
31 [[Login or create an account>>url:https://console.cloud.thethings.network/]] to get started with The Things Network and start using The Things Stack Console.
32 )))
Xiaoling 1.1 33
Xiaoling 1.2 34 (((
35 Once you have an account,get started by following steps for adding Gateway,Device and Intergrations.
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Xiaoling 99.9 37
Xiaoling 66.2 38
Xiaoling 1.2 39 )))
Xiaoling 1.1 40
Xiaoling 99.9 41 === 1.1.3  List the support products and Requirements ===
Xiaoling 1.1 42
Xiaoling 99.9 43
Xiaoling 1.2 44 LoRaWAN Gateway model: Existing Gateway
Xiaoling 1.1 45
Xiaoling 66.2 46
Xiaoling 1.1 47
Xiaoling 99.9 48 = 2.  Gateway Registration for Semtech UDP =
Xiaoling 1.1 49
Xiaoling 99.9 50
51 == 2.1  Primary LoRaWAN Server ==
52
53
Xiaoling 63.2 54 [[image:image-20220526134633-2.png||height="616" width="1323"]]
Xiaoling 1.2 55
56 Register Gateway
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Xiaoling 99.9 59
Xiaoling 63.2 60 [[image:image-20220526134826-4.png]]
Xiaoling 1.3 61
Xiaoling 1.2 62 Put Gateway ID
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Xiaoling 99.7 65
Xiaoling 63.2 66 [[image:image-20220526134759-3.png]]
Xiaoling 1.3 67
Xiaoling 1.2 68 Choose Frequency Band
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Xiaoling 99.9 71
Xiaoling 64.2 72 [[image:image-20220526134919-5.png]]
Xiaoling 1.3 73
Xiaoling 1.2 74 Show Status
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Xiaoling 66.2 76
Xiaoling 1.2 77
Xiaoling 99.9 78 == 2.2  Secondary LoRaWAN Server ==
Xiaoling 1.2 79
Xiaoling 99.9 80
81 === 2.2.1  Introduction ===
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Xiaoling 1.2 84 The Dragino gateway has supports the Secondary server settings.
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Xiaoling 99.16 87
Xiaoling 99.9 88 === 2.2.2  Below list the support products and Requirements: ===
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Xiaoling 99.9 90
Xiaoling 2.4 91 (((
Xiaoling 99.16 92 1.  LoRaWAN Gateway model:  [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
Xiaoling 2.4 93 )))
Xiaoling 1.2 94
Xiaoling 2.4 95 (((
Xiaoling 99.16 96 2.  Firmware version since :  [[lgw~~-~~-build-v5.4.1644658774>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware/Release/]]
Xiaoling 2.4 97 )))
Xiaoling 1.2 98
Xiaoling 66.2 99
Xiaoling 1.2 100
Xiaoling 99.9 101 === 2.2.3  Example ===
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Xiaoling 66.2 104 The following takes Helium as a Secondary LoRaWAN server as an example
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Xiaoling 1.2 107
Xiaoling 99.9 108 === 2.2.4  Step 1: Download and Install the helium gateway-rs ===
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Xiaoling 99.24 111 The users is needing to download and install the helium gateway-rs then click the button of (% style="color:blue" %)**Save&Apply.**
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Xiaoling 99.17 113
Xiaoling 66.2 114 [[image:image-20220526135049-6.png]]
Xiaoling 1.2 115
116 Download and Install gateway-rs
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Xiaoling 66.2 118
Xiaoling 1.2 119
Xiaoling 99.10 120 === 2.2.5  Step 2: Back to Semtech UDP page ===
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Xiaoling 99.25 123 Back to the page of Semtech UDP check the secondary server settings and click the button of (% style="color:blue" %)**Save&Apply.**
Xiaoling 1.2 124
Xiaoling 99.18 125
Xiaoling 66.2 126 ​​​​[[image:image-20220526135125-7.png]]
Xiaoling 1.2 127
128 Configuration of helium
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Xiaoling 67.2 130
Xiaoling 1.2 131
Xiaoling 99.10 132 = 3.  Gateway Registration for Basics Station =
Xiaoling 1.2 133
Xiaoling 99.10 134
135 == 3.1  Introduction ==
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137
Xiaoling 1.3 138 (((
Xiaoling 1.6 139 (((
Xiaoling 1.2 140 The LoRa Basics™ Station protocol simplifies management of large scale LoRaWAN networks. LoRa Basics™ Station is the preferred way of connecting Gateways to The Things Stack. [[The LoRa Basics Station doc>>url:https://www.thethingsindustries.com/docs/gateways/lora-basics-station/]]
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Xiaoling 1.3 143 )))
Xiaoling 1.6 144 )))
Xiaoling 1.2 145
Xiaoling 1.6 146 (((
Xiaoling 99.11 147 (% style="color:blue" %)**Below list the support products and Requirements:**
Xiaoling 1.6 148 )))
Xiaoling 1.2 149
Xiaoling 1.6 150 (((
151 (((
Xiaoling 99.23 152 1. LoRaWAN Gateway model:  [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
Xiaoling 1.3 153 )))
Xiaoling 1.2 154
Xiaoling 1.6 155 (((
Xiaoling 99.23 156 2.  Firmware version since :  [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
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Xiaoling 1.3 159 )))
Xiaoling 1.6 160 )))
Xiaoling 1.2 161
Xiaoling 1.6 162 (((
Xiaoling 99.11 163 (% style="color:blue" %)**What do you need to prepare**
Xiaoling 1.6 164 )))
Xiaoling 1.2 165
Xiaoling 1.3 166 (((
Xiaoling 1.6 167 (((
Xiaoling 1.2 168 A gateway that can access the internet normally
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Xiaoling 67.2 171
Xiaoling 1.3 172 )))
Xiaoling 1.6 173 )))
Xiaoling 1.2 174
Xiaoling 99.11 175 == 3.2  Step 1: Add Gateway ==
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Xiaoling 99.11 177
Xiaoling 1.3 178 (((
Xiaoling 1.7 179 (((
Xiaoling 99.25 180 (% style="color:blue" %)**The example for**(%%)** (% style="color:red" %)EU:(%%)**
Xiaoling 1.3 181 )))
Xiaoling 1.7 182 )))
Xiaoling 1.2 183
Xiaoling 1.3 184 (((
Xiaoling 1.7 185 (((
Xiaoling 1.2 186 User can add your gateway into The Things Network V3 according to the previous step
Xiaoling 1.3 187 )))
Xiaoling 1.7 188 )))
Xiaoling 1.2 189
Xiaoling 1.3 190 (((
Xiaoling 1.7 191 (((
Xiaoling 1.2 192 Following picture is the successful added.
Xiaoling 99.11 193
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Xiaoling 1.3 195 )))
Xiaoling 1.7 196 )))
Xiaoling 1.2 197
Xiaoling 67.2 198 [[image:image-20220526135316-8.png]]
Xiaoling 1.2 199
200 Add Gateway
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Xiaoling 1.2 203
Xiaoling 99.11 204 == 3.3  Step 2: Create the API key ==
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Xiaoling 1.2 207 user need to create the CUPS API key and LNS API key.
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Xiaoling 99.11 209
Xiaoling 69.2 210 [[image:image-20220526135349-9.png]]
Xiaoling 1.2 211
212 Create CUPS API key
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Xiaoling 69.2 216 [[image:image-20220526135428-10.png]]
Xiaoling 1.3 217
Xiaoling 1.2 218 Create LNS API key
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Xiaoling 99.11 220
Xiaoling 1.7 221 (% style="color:red" %)**Note : Please copy the API key.**
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Xiaoling 71.2 223
Xiaoling 1.2 224
Xiaoling 99.11 225 == 3.4  Step 3: Update the gateway setting ==
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Xiaoling 1.2 228 In the LoRa Basics Station LNS Authentication Key field, paste the API key you generated in the previous step.
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Xiaoling 99.11 230
Xiaoling 70.2 231 [[image:image-20220526135528-11.png]]
Xiaoling 1.2 232
233 paste the API key
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Xiaoling 1.2 236
Xiaoling 99.11 237 == 3.5  Step 4: Access the gateway GUI ==
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Xiaoling 1.2 240 User need to update the API key and install the Certificate
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Xiaoling 99.11 242
Xiaoling 71.2 243 [[image:image-20220526135601-12.png]]
Xiaoling 1.2 244
245 Access the gateway GUI
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Xiaoling 1.2 248
Xiaoling 99.11 249 == 3.6  Step 5: Configure Station ==
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Xiaoling 1.2 252 User need to input Server URI, Server CUPS Key and LNS Key, as well as install CUPS certificate.
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Xiaoling 99.11 255 (% style="color:blue" %)**just to clarify:**
256
Xiaoling 1.7 257 (% class="box" %)
258 (((
Xiaoling 99.12 259 CUPS Server URI  ~-~->  Server Adress
260 CUPS Authorization Key         ~-~->  Server CUPS API Key
261 LNS Authorization Key  ~-~->  Server LNS API Key
262 CUPS certificate  ~-~->  Server CA(user can use the button to install the certificate by default)
Xiaoling 1.7 263 )))
Xiaoling 1.2 264
Xiaoling 73.2 265 [[image:image-20220526135654-13.png]]
Xiaoling 1.2 266
267 Congfigure Station
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Xiaoling 1.2 270
Xiaoling 99.13 271 == 3.7  Start Station ==
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Xiaoling 1.3 274 (((
Xiaoling 1.2 275 When the user has finished the configuration,Please click Sace&Apply to start station to connect The Things Network.
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Xiaoling 99.13 277
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Xiaoling 1.3 279 )))
Xiaoling 1.2 280
Xiaoling 99.13 281 == 3.8  Siccessful Connection ==
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Xiaoling 1.2 284 If user completes the above steps,which will see live date in the TTN.
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Xiaoling 99.13 286
Xiaoling 73.2 287 [[image:image-20220526135734-14.png]]
Xiaoling 1.2 288
289 Station live date
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Xiaoling 1.2 292
Xiaoling 99.13 293 == 3.9  Trouble Shooting ==
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Xiaoling 99.27 296 User can check the station log in the** (% style="color:blue" %)LogRead ~-~-> System Log (%%)**page.
Xiaoling 1.2 297
Xiaoling 99.13 298
Xiaoling 74.2 299 [[image:image-20220526135845-15.png]]
Xiaoling 1.2 300
301 Station Log
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Xiaoling 99.13 304
Xiaoling 99.27 305 and recode the station log in the** (% style="color:blue" %)LogRead  ~-~->  Recode Log(%%)** page.
Xiaoling 1.2 306
Xiaoling 75.2 307 [[image:image-20220526135940-16.png]]
Xiaoling 1.2 308
309 Recore Log
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Xiaoling 1.2 312
Xiaoling 99.13 313 = 4.  Configure node connection to TTNv3 =
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Xiaoling 1.3 316 (((
Xiaoling 1.8 317 (((
Xiaoling 1.2 318 Following is an example for how to join the TTN v3 LoRaWAN Network.
Xiaoling 1.3 319 )))
Xiaoling 1.8 320 )))
Xiaoling 1.2 321
Xiaoling 1.3 322 (((
Xiaoling 1.8 323 (((
Xiaoling 1.2 324 The gateway is already set up to connect to the TTN network, so we now need to configure the TTNv3 server.
Xiaoling 1.3 325 )))
Xiaoling 1.8 326 )))
Xiaoling 1.2 327
Xiaoling 1.3 328 (((
Xiaoling 1.8 329 (((
Xiaoling 99.29 330 (% style="color:#037691" %)**We take LES01 as an example.**
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Xiaoling 1.3 334 )))
Xiaoling 1.8 335 )))
Xiaoling 1.2 336
Xiaoling 99.14 337 == 4.1  Step1 ==
Xiaoling 1.2 338
Xiaoling 99.14 339
Xiaoling 1.3 340 (((
Xiaoling 1.8 341 (((
Xiaoling 1.2 342 Create a device in TTN with the OTAA keys from LSE01.
Xiaoling 1.3 343 )))
Xiaoling 1.8 344 )))
Xiaoling 1.2 345
Xiaoling 1.3 346 (((
Xiaoling 1.8 347 (((
Xiaoling 1.2 348 Each LSE01 is shipped with a sticker with the default device EUI as below:
Xiaoling 1.3 349 )))
Xiaoling 1.8 350 )))
Xiaoling 1.2 351
Xiaoling 1.3 352 (((
Xiaoling 1.8 353 (((
Xiaoling 1.2 354 You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
Xiaoling 1.3 355 )))
Xiaoling 1.8 356 )))
Xiaoling 1.2 357
Xiaoling 77.2 358 [[image:image-20220526140015-17.png]]
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Xiaoling 99.30 360
Xiaoling 77.2 361 [[image:image-20220526140044-18.png]]
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Xiaoling 1.2 364
Xiaoling 99.14 365 == 4.2  Step2 ==
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Xiaoling 1.3 368 (((
Xiaoling 1.8 369 (((
Xiaoling 1.2 370 There are all our nodes in the repository. Users can choose the corresponding brand, model, firmware version and frequency.The decoder and configuration information of the node are pre-configured.Users do not need to configure them.
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Xiaoling 1.3 373 )))
Xiaoling 1.8 374 )))
Xiaoling 1.2 375
Xiaoling 82.2 376 [[image:image-20220526140132-19.png]]
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Xiaoling 82.2 378
Xiaoling 1.2 379
Xiaoling 99.14 380 == 4.3  Step3 ==
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Xiaoling 1.2 383 Add APP EUI in the application:
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Xiaoling 99.14 385
Xiaoling 82.2 386 [[image:image-20220526140205-20.png]]
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Xiaoling 82.2 388
Xiaoling 1.2 389
Xiaoling 99.14 390 == 4.4  Step4 ==
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Xiaoling 99.31 393 **Add APP KEY and DEV EUI:**
Xiaoling 1.2 394
Xiaoling 99.14 395
Xiaoling 82.2 396 [[image:image-20220526140251-21.png]]
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Xiaoling 1.2 399
Xiaoling 99.14 400 = 5.  TTN V3 integrated into MQTT server =
Xiaoling 1.2 401
Xiaoling 99.14 402
403 == 5.1  Introduction ==
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Xiaoling 1.3 406 (((
Xiaoling 1.9 407 (((
Xiaoling 1.2 408 The Application Server exposes an MQTT server to work with streaming events. In order to use the MQTT server you need to create a new API key, which will function as connection password. You can also use an existing API key, as long as it has the necessary rights granted.
Xiaoling 82.2 409
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Xiaoling 82.2 411
Xiaoling 1.3 412 )))
Xiaoling 1.9 413 )))
Xiaoling 1.2 414
Xiaoling 99.14 415 == 5.2  Create device steps at MQTT ==
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Xiaoling 99.14 417
Xiaoling 1.3 418 (((
Xiaoling 1.9 419 (((
Xiaoling 1.2 420 The user creates a new API KEY after creating a device on TTN V3.
Xiaoling 1.3 421 )))
Xiaoling 1.9 422 )))
Xiaoling 1.2 423
Xiaoling 1.3 424 (((
Xiaoling 1.9 425 (((
Xiaoling 1.2 426 Then copy the password and open MQTT.fx.
Xiaoling 1.3 427 )))
Xiaoling 1.9 428 )))
Xiaoling 1.2 429
Xiaoling 1.3 430 (((
Xiaoling 1.9 431 (((
Xiaoling 1.2 432 Fill in Broker Address and Broker port.
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Xiaoling 1.3 435 )))
Xiaoling 1.9 436 )))
Xiaoling 1.2 437
Xiaoling 82.2 438 [[image:image-20220526140347-22.png]]
Xiaoling 1.2 439
440 Fill in the username and password into MQTT.
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Xiaoling 99.14 443
Xiaoling 82.2 444 [[image:image-20220526140420-23.png]]
Xiaoling 1.3 445
Xiaoling 99.14 446
Xiaoling 1.2 447 The Application Server publishes uplink traffic on the following topics:
448
Xiaoling 1.9 449 (% class="box" %)
450 (((
451 v3/{application id}@{tenant id}/devices/{device id}/join
Xiaoling 1.2 452 v3/{application id}@{tenant id}/devices/{device id}/up
453 v3/{application id}@{tenant id}/devices/{device id}/down/queued
454 v3/{application id}@{tenant id}/devices/{device id}/down/sent
455 v3/{application id}@{tenant id}/devices/{device id}/down/ack
456 v3/{application id}@{tenant id}/devices/{device id}/down/nack
457 v3/{application id}@{tenant id}/devices/{device id}/down/failed
458 v3/{application id}@{tenant id}/devices/{device id}/service/data
459 v3/{application id}@{tenant id}/devices/{device id}/location/solved
Xiaoling 1.9 460 )))
Xiaoling 1.2 461
Xiaoling 1.3 462 (((
Xiaoling 99.14 463
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Xiaoling 1.9 465 (((
Xiaoling 99.14 466 (% style="color:red" %)**Note**: **Remember that the format of these topics for The Things Stack Open Source would contain {application id} instead of {application id}@{tenant id}.**
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Xiaoling 1.3 469 )))
Xiaoling 1.9 470 )))
Xiaoling 1.2 471
Xiaoling 83.2 472 [[image:image-20220526140452-24.png]]
Xiaoling 1.2 473
Xiaoling 99.14 474
Xiaoling 1.3 475 (((
Xiaoling 1.9 476 (((
Xiaoling 1.2 477 While you could subscribe to all of these topics separately, for the simplicity of this tutorial we use # to subscribe to all topics, i.e. to receive all uplink traffic.
Xiaoling 1.3 478 )))
Xiaoling 1.9 479 )))
Xiaoling 1.2 480
Xiaoling 85.2 481 [[image:image-20220526140708-25.png]]
Xiaoling 1.2 482
Xiaoling 1.3 483 (((
Xiaoling 1.10 484 (((
Xiaoling 1.2 485 Downlinks can be scheduled by publishing the message to the topic v3/{application id}@{tenant id}/devices/{device id}/down/push.
Xiaoling 1.3 486 )))
Xiaoling 1.10 487 )))
Xiaoling 1.2 488
Xiaoling 1.3 489 (((
Xiaoling 1.10 490 (((
Xiaoling 99.14 491
492
493 (% style="color:red" %)**Note**: **Remember that the format of this topic for The Things Stack Open Source deployment would be v3/{application id}/devices/{device id}/down/push.**
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Xiaoling 1.3 496 )))
Xiaoling 1.10 497 )))
Xiaoling 1.2 498
Xiaoling 1.3 499 (((
Xiaoling 1.10 500 (((
Xiaoling 1.2 501 Instead of /push, you can also use /replace to replace the downlink queue. Replacing with an empty array clears the downlink queue. Example:
Xiaoling 1.3 502 )))
Xiaoling 1.10 503 )))
Xiaoling 1.2 504
Xiaoling 85.2 505 [[image:image-20220526140856-26.png]]
Xiaoling 1.2 506
Xiaoling 1.3 507 (((
Xiaoling 1.2 508 To send an unconfirmed downlink message to the device dev1 in application app1 in tenant tenant1 with the hexadecimal payload BE EF on FPort 15 with normal priority, use the topic v3/app1@tenant1/devices/dev1/down/push with the following contents:
Xiaoling 99.14 509
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Xiaoling 1.3 511 )))
Xiaoling 1.2 512
Xiaoling 1.3 513 (((
Xiaoling 99.14 514 (% style="color:red" %)**Note**: **Use this handy tool to convert hexadecimal to base64.**
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Xiaoling 1.3 517 )))
Xiaoling 1.2 518
Xiaoling 86.2 519 [[image:image-20220526140936-27.png]]
Xiaoling 1.2 520
Xiaoling 86.2 521
Xiaoling 1.2 522
Xiaoling 99.14 523 == 5.3  Send Downlink message ==
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Xiaoling 1.3 526 (((
Xiaoling 1.2 527 How to configure downlink in TTN V3?
Xiaoling 1.3 528 )))
Xiaoling 1.2 529
Xiaoling 1.3 530 (((
Xiaoling 1.2 531 A few examples: set the transmission interval to 90 seconds.
Xiaoling 1.3 532 )))
Xiaoling 1.2 533
Xiaoling 1.3 534 (((
Xiaoling 99.14 535 (% style="color:blue" %)**Downlink command: 01 00 00 5A**
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Xiaoling 1.3 538 )))
Xiaoling 1.2 539
Xiaoling 88.2 540 [[image:image-20220526141021-28.png]]
Xiaoling 1.2 541
542 downlink
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Xiaoling 88.2 544
Xiaoling 99.14 545
Xiaoling 1.2 546 After sending, you can view it in live data.
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Xiaoling 88.2 548 [[image:image-20220526141052-29.png]]
Xiaoling 1.2 549
550 downlink
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Xiaoling 90.2 552
Xiaoling 99.14 553
Xiaoling 1.3 554 (((
Xiaoling 1.2 555 When downlink is successfully sent, the downlink information can be received on the serial port.
Xiaoling 1.3 556 )))
Xiaoling 1.2 557
Xiaoling 1.3 558 (((
Xiaoling 99.14 559 (% style="color:red" %)**Note**:** If the downlink byte sent is longer, the number of bytes will be displayed.**
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Xiaoling 1.3 562 )))
Xiaoling 1.2 563
Xiaoling 90.2 564 [[image:image-20220526141116-30.png]]
Xiaoling 1.2 565
566 downlink
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Xiaoling 90.2 568
Xiaoling 1.3 569 (((
Xiaoling 1.14 570 (((
Xiaoling 1.2 571 If you want to get a successful reply to send downlink in TTN v3. You need to set the response level.
Xiaoling 1.3 572 )))
Xiaoling 1.14 573 )))
Xiaoling 1.2 574
Xiaoling 1.3 575 (((
Xiaoling 1.14 576 (((
Xiaoling 99.14 577 If the equipment uses (% style="color:blue" %)**CLASS A**(%%). You can set (% style="color:red" %)**AT+RPL=2** (%%)or send the downlink command: (% style="color:red" %)**2102**
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Xiaoling 1.2 580
Xiaoling 1.3 581 (((
Xiaoling 1.14 582 (((
Xiaoling 99.14 583 If the equipment uses (% style="color:blue" %)**CLASS C**(%%). You can set** (% style="color:red" %)AT+RPL=4(%%)** or send the downlink command: (% style="color:red" %)**2104**
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Xiaoling 1.14 585 )))
Xiaoling 1.2 586
Xiaoling 1.3 587 (((
Xiaoling 1.14 588 (((
Xiaoling 1.2 589 When the device successfully receives the downlink, the server will receive a confirmation packet of 00.
Xiaoling 99.14 590
591
Xiaoling 1.3 592 )))
Xiaoling 1.14 593 )))
Xiaoling 1.2 594
Xiaoling 90.2 595 [[image:image-20220526141149-31.png]]
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597 downlink
598
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Xiaoling 99.14 601 = 6.  Request Remote Support =
602
Xiaoling 99.15 603
Xiaoling 1.3 604 (((
Xiaoling 1.2 605 These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
Xiaoling 1.13 606 \\If problem not solve, and you need dragino remote support, please follow to this document: [[TTN Support instruction>>url:https://www.dragino.com/downloads/index.php?dir=&file=TTNv3_Support_Guide.pdf]](% style="color:red" %) **If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the screenshots for each step to check. They include:**
Xiaoling 1.3 607 )))
Xiaoling 1.2 608
609 * End node is connected to serial port to show the Join frequency and DR. (If possible)
610 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server. (If possible)
611 * Gateway traffic (from server UI) to shows the data exchange between gateway and server. (Normally possible)
612 * End Node traffic (from server UI) to shows end node activity in server. (Normally possible)
613 * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
614
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616
Xiaoling 99.15 617 (% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
618
Xiaoling 1.2 619 * If the device is sending join request to server?
620 * What frequency the device is sending?
621
Xiaoling 99.33 622
623
Xiaoling 93.2 624 [[image:image-20220526141308-33.png]]
Xiaoling 1.2 625
626 Console Output from End device to see the transmit frequency
627
628
Xiaoling 99.15 629 User can run (% style="color:blue" %)**AT+CFG **(%%)command to print configuration information.
Xiaoling 1.2 630
Xiaoling 99.15 631 * Is the device in OTAA mode or ABP mode? (% style="color:red" %)**AT+NJM=1** (%%)(OTAA mode), (% style="color:red" %)**AT+NJM=0**(%%) (ABP mode)
632
Xiaoling 99.34 633
634
Xiaoling 94.2 635 [[image:image-20220526141612-36.png]]
Xiaoling 1.2 636
Xiaoling 94.2 637
Xiaoling 1.2 638 Console Output from End device to see the transmit frequency
639
Xiaoling 94.3 640
Xiaoling 1.2 641
Xiaoling 99.15 642 (% style="color:blue" %)**2. Gateway packet traffic in gateway web or ssh. we can check:**
643
Xiaoling 1.13 644 * (((
645 If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
646 )))
647 * (((
648 If the gateway gets the Join Accept message from server and transmit it via LoRa?
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650
651
Xiaoling 1.13 652 )))
Xiaoling 1.2 653
Xiaoling 95.2 654 [[image:image-20220526141739-37.png]]
Xiaoling 1.2 655
656 Console Output from Gateway to see packets between end node and server.
657
658
659
Xiaoling 99.15 660 (% style="color:blue" %)**3. Gateway Traffic Page in LoRaWAN Server**
661
Xiaoling 1.12 662 * (((
663 If the Join Request packet arrive the gateway traffic in server? If not, check the internet connection and gateway LoRaWAN server settings.
664 )))
665 * (((
666 If the server send back a Join Accept for the Join Request? if not, check if the keys from the device match the keys you put in the server, or try to choose a different server route for this end device.
667 )))
668 * (((
669 If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
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671
672
Xiaoling 1.12 673 )))
Xiaoling 1.2 674
Xiaoling 96.2 675 [[image:image-20220526141823-38.png||height="501" width="1144"]]
Xiaoling 1.2 676
677 The Traffic for the End node in the server, use TTNv3 as example
678
679
Xiaoling 99.15 680
Xiaoling 99.2 681 [[image:image-20220526141917-39.png]]
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Xiaoling 1.2 683 The Traffic for the End node in the server, use TTNv3 as example
684
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Xiaoling 99.15 687 (% style="color:blue" %)**4. Data Page in LoRaWAN server**
688
Xiaoling 1.11 689 (((
Xiaoling 2.3 690 (((
Xiaoling 41.2 691 (((
Xiaoling 1.3 692 If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
Xiaoling 41.2 693
Xiaoling 99.15 694
Xiaoling 99.2 695 [[image:image-20220526141956-40.png]]
Xiaoling 1.3 696 )))
Xiaoling 1.11 697 )))
Xiaoling 2.3 698 )))
Xiaoling 1.2 699
700 The data for the end device set in server
701
702
Xiaoling 99.15 703
Xiaoling 99.2 704 [[image:image-20220526142033-41.png]]
705
Xiaoling 1.2 706 Check if OTAA Keys match the keys in device
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