Wiki source code of Notes for TTN

Version 1.9 by Xiaoling on 2022/05/17 09:16

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Xiaoling 1.4 1 **~ Contents:**
Xiaoling 1.1 2
Xiaoling 1.4 3 {{toc/}}
Xiaoling 1.1 4
5
Xiaoling 1.2 6 = 1. The Things Network-V3 =
Xiaoling 1.1 7
Xiaoling 1.2 8 == 1.1 Introduction ==
Xiaoling 1.1 9
Xiaoling 1.2 10 === 1.1.1 What is The Things Network ===
Xiaoling 1.1 11
Xiaoling 1.2 12 (((
13 The Things Network is a global collaborative Internet of Things ecosystem that creates networks, devices and solutions using LoRaWAN.
14 )))
Xiaoling 1.1 15
Xiaoling 1.2 16 (((
17 The Things Network runs The Things Stack Community Edition, which is a crowdsourced, open and decentralized LoRaWAN network. This network is a great way to get started testing devices, applications, and integrations, and get familiar with LoRaWAN.
18 )))
Xiaoling 1.1 19
Xiaoling 1.2 20 === 1.1.2 Login or crate an account ===
Xiaoling 1.1 21
Xiaoling 1.2 22 (((
23 [[Login or create an account>>url:https://console.cloud.thethings.network/]] to get started with The Things Network and start using The Things Stack Console.
24 )))
Xiaoling 1.1 25
Xiaoling 1.2 26 (((
27 Once you have an account,get started by following steps for adding Gateway,Device and Intergrations.
28 )))
Xiaoling 1.1 29
Xiaoling 1.2 30 === 1.1.3 List the support products and Requirements ===
Xiaoling 1.1 31
Xiaoling 1.2 32 LoRaWAN Gateway model: Existing Gateway
Xiaoling 1.1 33
Xiaoling 1.2 34 = 2. Gateway Registration for Semtech UDP =
Xiaoling 1.1 35
Xiaoling 1.3 36 == 2.1 Primary LoRaWAN Server ==
Xiaoling 1.1 37
Xiaoling 1.3 38 [[image:https://wiki.dragino.com/images/thumb/0/0c/TTN_v3_Primary_001.png/600px-TTN_v3_Primary_001.png||height="296" width="600"]]
Xiaoling 1.2 39
40 Register Gateway
41
42
Xiaoling 1.3 43 [[image:https://wiki.dragino.com/images/thumb/b/ba/TTN_v3_Primary_002.png/600px-TTN_v3_Primary_002.png||height="283" width="600"]]
44
Xiaoling 1.2 45 Put Gateway ID
46
47
Xiaoling 1.3 48 [[image:https://wiki.dragino.com/images/thumb/a/a6/TTN_v3_Primary_003.png/600px-TTN_v3_Primary_003.png||height="279" width="600"]]
49
Xiaoling 1.2 50 Choose Frequency Band
51
52
Xiaoling 1.3 53 [[image:https://wiki.dragino.com/images/thumb/4/44/TTN_v3_Primary_004.png/600px-TTN_v3_Primary_004.png||height="350" width="600"]]
54
Xiaoling 1.2 55 Show Status
56
Xiaoling 1.3 57 == 2.2 Secondary LoRaWAN Server ==
Xiaoling 1.2 58
Xiaoling 1.3 59 === 2.2.1 Introduction ===
Xiaoling 1.2 60
61 The Dragino gateway has supports the Secondary server settings.
62
Xiaoling 1.3 63 === 2.2.2 Below list the support products and Requirements: ===
Xiaoling 1.2 64
65 1. LoRaWAN Gateway model: [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
66
67 1. Firmware version since :[[lgw~~-~~-build-v5.4.1644658774>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware/Release/]]
68
Xiaoling 1.3 69 === 2.2.3 Example ===
Xiaoling 1.2 70
71 The following takes Helium as a Secondary LoRaWAN server as an example,
72
Xiaoling 1.3 73 === 2.2.4 Step 1: Download and Install the helium gateway-rs ===
Xiaoling 1.2 74
75 The users is needing to download and install the helium gateway-rs then click the button of Save&Apply
76
Xiaoling 1.3 77 [[image:https://wiki.dragino.com/images/thumb/f/f8/Helium_Secondary_001.png/600px-Helium_Secondary_001.png||height="350" width="600"]]
Xiaoling 1.2 78
79 Download and Install gateway-rs
80
Xiaoling 1.3 81 === 2.2.5 Step 2: Back to Semtech UDP page ===
Xiaoling 1.2 82
83 Back to the page of Semtech UDP check the secondary server settings and click the button of Save&Apply
84
Xiaoling 1.3 85 [[image:https://wiki.dragino.com/images/thumb/c/c8/Helium_Secondary_002.png/600px-Helium_Secondary_002.png||height="415" width="600"]]
Xiaoling 1.2 86
87 Configuration of helium
88
Xiaoling 1.3 89 = 3. Gateway Registration for Basics Station =
Xiaoling 1.2 90
Xiaoling 1.3 91 == 3.1 Introduction ==
Xiaoling 1.2 92
Xiaoling 1.3 93 (((
Xiaoling 1.6 94 (((
Xiaoling 1.2 95 The LoRa Basics™ Station protocol simplifies management of large scale LoRaWAN networks. LoRa Basics™ Station is the preferred way of connecting Gateways to The Things Stack. [[The LoRa Basics Station doc>>url:https://www.thethingsindustries.com/docs/gateways/lora-basics-station/]]
Xiaoling 1.3 96 )))
Xiaoling 1.6 97 )))
Xiaoling 1.2 98
Xiaoling 1.6 99 (((
Xiaoling 1.2 100 **Below list the support products and Requirements:**
Xiaoling 1.6 101 )))
Xiaoling 1.2 102
Xiaoling 1.6 103 (((
104 (((
105 ~1. LoRaWAN Gateway model: [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
Xiaoling 1.3 106 )))
Xiaoling 1.2 107
Xiaoling 1.6 108 (((
109 2. Firmware version since :[[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
Xiaoling 1.3 110 )))
Xiaoling 1.6 111 )))
Xiaoling 1.2 112
Xiaoling 1.6 113 (((
Xiaoling 1.2 114 **What do you need to prepare**
Xiaoling 1.6 115 )))
Xiaoling 1.2 116
Xiaoling 1.3 117 (((
Xiaoling 1.6 118 (((
Xiaoling 1.2 119 A gateway that can access the internet normally
Xiaoling 1.3 120 )))
Xiaoling 1.6 121 )))
Xiaoling 1.2 122
Xiaoling 1.3 123 == 3.2 Step 1. Add Gateway ==
Xiaoling 1.2 124
Xiaoling 1.3 125 (((
Xiaoling 1.7 126 (((
Xiaoling 1.2 127 The example for **EU**
Xiaoling 1.3 128 )))
Xiaoling 1.7 129 )))
Xiaoling 1.2 130
Xiaoling 1.3 131 (((
Xiaoling 1.7 132 (((
Xiaoling 1.2 133 User can add your gateway into The Things Network V3 according to the previous step
Xiaoling 1.3 134 )))
Xiaoling 1.7 135 )))
Xiaoling 1.2 136
Xiaoling 1.3 137 (((
Xiaoling 1.7 138 (((
Xiaoling 1.2 139 Following picture is the successful added.
Xiaoling 1.3 140 )))
Xiaoling 1.7 141 )))
Xiaoling 1.2 142
Xiaoling 1.3 143 [[image:https://wiki.dragino.com/images/thumb/5/5f/Add_gateway_1.1.png/600px-Add_gateway_1.1.png||height="397" width="600"]]
Xiaoling 1.2 144
145 Add Gateway
146
Xiaoling 1.3 147 == 3.3 Step 2. Create the API key ==
Xiaoling 1.2 148
149 user need to create the CUPS API key and LNS API key.
150
Xiaoling 1.3 151 [[image:https://wiki.dragino.com/images/thumb/c/c6/Create_cups_api_key.png/600px-Create_cups_api_key.png||height="394" width="600"]]
Xiaoling 1.2 152
153 Create CUPS API key
154
155
Xiaoling 1.3 156 [[image:https://wiki.dragino.com/images/thumb/5/55/Create_lns_api_key.png/600px-Create_lns_api_key.png||height="403" width="600"]]
157
Xiaoling 1.2 158 Create LNS API key
159
Xiaoling 1.7 160 (% style="color:red" %)**Note : Please copy the API key.**
Xiaoling 1.2 161
Xiaoling 1.3 162 == 3.4 Step 3. Update the gateway setting ==
Xiaoling 1.2 163
164 In the LoRa Basics Station LNS Authentication Key field, paste the API key you generated in the previous step.
165
Xiaoling 1.3 166 [[image:https://wiki.dragino.com/images/thumb/2/2f/Paste_the_lns_API_key.png/600px-Paste_the_lns_API_key.png||height="363" width="600"]]
Xiaoling 1.2 167
168 paste the API key
169
Xiaoling 1.3 170 == 3.5 Step 4. Access the gateway GUI ==
Xiaoling 1.2 171
172 User need to update the API key and install the Certificate
173
Xiaoling 1.3 174 [[image:https://wiki.dragino.com/images/thumb/a/a3/Access_gateway_gui_ttnstation.png/600px-Access_gateway_gui_ttnstation.png||height="354" width="600"]]
Xiaoling 1.2 175
176 Access the gateway GUI
177
Xiaoling 1.3 178 == 3.6 Step 5. Configure Station ==
Xiaoling 1.2 179
180 User need to input Server URI, Server CUPS Key and LNS Key, as well as install CUPS certificate.
181
182 **just to clarify.**
183
Xiaoling 1.7 184 (% class="box" %)
185 (((
186 CUPS Server URI  ~-~-> Server Adress
187 CUPS Authorization Key         ~-~-> Server CUPS API Key
188 LNS Authorization Key  ~-~-> Server LNS API Key
189 CUPS certificate  ~-~-> Server CA(user can use the button to install the certificate by default)
190 )))
Xiaoling 1.2 191
Xiaoling 1.3 192 [[image:https://wiki.dragino.com/images/thumb/8/8c/Confiure_station_cao.png/600px-Confiure_station_cao.png||height="321" width="600"]]
Xiaoling 1.2 193
194 Congfigure Station
195
Xiaoling 1.3 196 == 3.7 Start Station ==
Xiaoling 1.2 197
Xiaoling 1.3 198 (((
Xiaoling 1.2 199 When the user has finished the configuration,Please click Sace&Apply to start station to connect The Things Network.
Xiaoling 1.3 200 )))
Xiaoling 1.2 201
Xiaoling 1.3 202 == 3.8 Siccessful Connection ==
Xiaoling 1.2 203
204 If user completes the above steps,which will see live date in the TTN.
205
Xiaoling 1.3 206 [[image:https://wiki.dragino.com/images/thumb/4/49/Station_live_date_cao.png/600px-Station_live_date_cao.png||height="391" width="600"]]
Xiaoling 1.2 207
208 Station live date
209
Xiaoling 1.3 210 == 3.9 Trouble Shooting ==
Xiaoling 1.2 211
212 User can check the station log in the logread/system log page.
213
Xiaoling 1.3 214 [[image:https://wiki.dragino.com/images/thumb/7/7c/Station_log_xiao.png/600px-Station_log_xiao.png||height="457" width="600"]]
Xiaoling 1.2 215
216 Station Log
217
218 and recode the station log in the system/Recode log page.
219
Xiaoling 1.3 220 [[image:https://wiki.dragino.com/images/thumb/5/50/Recore_log_xiao.png/600px-Recore_log_xiao.png||height="147" width="600"]]
Xiaoling 1.2 221
222 Recore Log
223
Xiaoling 1.3 224 = 4. Configure node connection to TTNv3 =
Xiaoling 1.2 225
Xiaoling 1.3 226 (((
Xiaoling 1.8 227 (((
Xiaoling 1.2 228 Following is an example for how to join the TTN v3 LoRaWAN Network.
Xiaoling 1.3 229 )))
Xiaoling 1.8 230 )))
Xiaoling 1.2 231
Xiaoling 1.3 232 (((
Xiaoling 1.8 233 (((
Xiaoling 1.2 234 The gateway is already set up to connect to the TTN network, so we now need to configure the TTNv3 server.
Xiaoling 1.3 235 )))
Xiaoling 1.8 236 )))
Xiaoling 1.2 237
Xiaoling 1.3 238 (((
Xiaoling 1.8 239 (((
Xiaoling 1.2 240 We take LES01 as an example.
Xiaoling 1.3 241 )))
Xiaoling 1.8 242 )))
Xiaoling 1.2 243
Xiaoling 1.3 244 == 4.1 Step1 ==
Xiaoling 1.2 245
Xiaoling 1.3 246 (((
Xiaoling 1.8 247 (((
Xiaoling 1.2 248 Create a device in TTN with the OTAA keys from LSE01.
Xiaoling 1.3 249 )))
Xiaoling 1.8 250 )))
Xiaoling 1.2 251
Xiaoling 1.3 252 (((
Xiaoling 1.8 253 (((
Xiaoling 1.2 254 Each LSE01 is shipped with a sticker with the default device EUI as below:
Xiaoling 1.3 255 )))
Xiaoling 1.8 256 )))
Xiaoling 1.2 257
Xiaoling 1.3 258 (((
Xiaoling 1.8 259 (((
Xiaoling 1.2 260 You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
Xiaoling 1.3 261 )))
Xiaoling 1.8 262 )))
Xiaoling 1.2 263
Xiaoling 1.3 264 [[image:https://wiki.dragino.com/images/thumb/c/c7/TTNv3--01.png/600px-TTNv3--01.png||alt="TTNv3--01.png" height="277" width="600"]]
Xiaoling 1.2 265
Xiaoling 1.3 266 [[image:https://wiki.dragino.com/images/thumb/1/17/TTNv3--02.png/600px-TTNv3--02.png||alt="TTNv3--02.png" height="226" width="600"]]
Xiaoling 1.2 267
Xiaoling 1.3 268 == 4.2 Step2 ==
Xiaoling 1.2 269
Xiaoling 1.3 270 (((
Xiaoling 1.8 271 (((
Xiaoling 1.2 272 There are all our nodes in the repository. Users can choose the corresponding brand, model, firmware version and frequency.The decoder and configuration information of the node are pre-configured.Users do not need to configure them.
Xiaoling 1.3 273 )))
Xiaoling 1.8 274 )))
Xiaoling 1.2 275
Xiaoling 1.3 276 [[image:https://wiki.dragino.com/images/thumb/f/fc/TTNv3--03.png/600px-TTNv3--03.png||alt="TTNv3--03.png" height="333" width="600"]]
Xiaoling 1.2 277
Xiaoling 1.3 278 == 4.3 Step3 ==
Xiaoling 1.2 279
280 Add APP EUI in the application:
281
Xiaoling 1.3 282 [[image:https://wiki.dragino.com/images/thumb/9/9f/TTNv3--04.png/600px-TTNv3--04.png||alt="TTNv3--04.png" height="439" width="600"]]
Xiaoling 1.2 283
Xiaoling 1.3 284 == 4.4 Step4 ==
Xiaoling 1.2 285
286 Add APP KEY and DEV EUI:
287
Xiaoling 1.3 288 [[image:https://wiki.dragino.com/images/thumb/a/a4/TTNv3--05.png/600px-TTNv3--05.png||alt="TTNv3--05.png" height="500" width="600"]]
Xiaoling 1.2 289
Xiaoling 1.3 290 = 5. TTN V3 integrated into MQTT server =
Xiaoling 1.2 291
Xiaoling 1.3 292 == 5.1 Introduction ==
Xiaoling 1.2 293
Xiaoling 1.3 294 (((
Xiaoling 1.9 295 (((
Xiaoling 1.2 296 The Application Server exposes an MQTT server to work with streaming events. In order to use the MQTT server you need to create a new API key, which will function as connection password. You can also use an existing API key, as long as it has the necessary rights granted.
Xiaoling 1.3 297 )))
Xiaoling 1.9 298 )))
Xiaoling 1.2 299
Xiaoling 1.3 300 == 5.2 Create device steps at MQTT ==
Xiaoling 1.2 301
Xiaoling 1.3 302 (((
Xiaoling 1.9 303 (((
Xiaoling 1.2 304 The user creates a new API KEY after creating a device on TTN V3.
Xiaoling 1.3 305 )))
Xiaoling 1.9 306 )))
Xiaoling 1.2 307
Xiaoling 1.3 308 (((
Xiaoling 1.9 309 (((
Xiaoling 1.2 310 Then copy the password and open MQTT.fx.
Xiaoling 1.3 311 )))
Xiaoling 1.9 312 )))
Xiaoling 1.2 313
Xiaoling 1.3 314 (((
Xiaoling 1.9 315 (((
Xiaoling 1.2 316 Fill in Broker Address and Broker port.
Xiaoling 1.3 317 )))
Xiaoling 1.9 318 )))
Xiaoling 1.2 319
Xiaoling 1.3 320 [[image:https://wiki.dragino.com/images/thumb/8/82/V3_MQTT1_.png/600px-V3_MQTT1_.png||alt="V3 MQTT1 .png" height="325" width="600"]]
Xiaoling 1.2 321
322 Fill in the username and password into MQTT.
323
324
Xiaoling 1.3 325 [[image:https://wiki.dragino.com/images/thumb/6/6a/V3_MQTT2.png/600px-V3_MQTT2.png||alt="V3 MQTT2.png" height="434" width="600"]]
326
Xiaoling 1.2 327 The Application Server publishes uplink traffic on the following topics:
328
Xiaoling 1.9 329 (% class="box" %)
330 (((
331 v3/{application id}@{tenant id}/devices/{device id}/join
Xiaoling 1.2 332 v3/{application id}@{tenant id}/devices/{device id}/up
333 v3/{application id}@{tenant id}/devices/{device id}/down/queued
334 v3/{application id}@{tenant id}/devices/{device id}/down/sent
335 v3/{application id}@{tenant id}/devices/{device id}/down/ack
336 v3/{application id}@{tenant id}/devices/{device id}/down/nack
337 v3/{application id}@{tenant id}/devices/{device id}/down/failed
338 v3/{application id}@{tenant id}/devices/{device id}/service/data
339 v3/{application id}@{tenant id}/devices/{device id}/location/solved
Xiaoling 1.9 340 )))
Xiaoling 1.2 341
Xiaoling 1.3 342 (((
Xiaoling 1.9 343 (((
344 **Note**: Remember that the format of these topics for The Things Stack Open Source would contain {application id} instead of {application id}@{tenant id}.
Xiaoling 1.3 345 )))
Xiaoling 1.9 346 )))
Xiaoling 1.2 347
Xiaoling 1.3 348 [[image:https://wiki.dragino.com/images/thumb/d/dc/V3_MQTT3.png/600px-V3_MQTT3.png||alt="V3 MQTT3.png" height="400" width="600"]]
Xiaoling 1.2 349
Xiaoling 1.3 350 (((
Xiaoling 1.9 351 (((
Xiaoling 1.2 352 While you could subscribe to all of these topics separately, for the simplicity of this tutorial we use # to subscribe to all topics, i.e. to receive all uplink traffic.
Xiaoling 1.3 353 )))
Xiaoling 1.9 354 )))
Xiaoling 1.2 355
Xiaoling 1.3 356 [[image:https://wiki.dragino.com/images/thumb/e/e8/V3_MQTT4.jpg/600px-V3_MQTT4.jpg||alt="V3 MQTT4.jpg" height="326" width="600"]]
Xiaoling 1.2 357
Xiaoling 1.3 358 (((
Xiaoling 1.2 359 Downlinks can be scheduled by publishing the message to the topic v3/{application id}@{tenant id}/devices/{device id}/down/push.
Xiaoling 1.3 360 )))
Xiaoling 1.2 361
Xiaoling 1.3 362 (((
Xiaoling 1.2 363 Note: Remember that the format of this topic for The Things Stack Open Source deployment would be v3/{application id}/devices/{device id}/down/push.
Xiaoling 1.3 364 )))
Xiaoling 1.2 365
Xiaoling 1.3 366 (((
Xiaoling 1.2 367 Instead of /push, you can also use /replace to replace the downlink queue. Replacing with an empty array clears the downlink queue. Example:
Xiaoling 1.3 368 )))
Xiaoling 1.2 369
Xiaoling 1.3 370 [[image:https://wiki.dragino.com/images/thumb/e/e8/V3_MQTT5.png/600px-V3_MQTT5.png||alt="V3 MQTT5.png" height="289" width="600"]]
Xiaoling 1.2 371
Xiaoling 1.3 372 (((
Xiaoling 1.2 373 To send an unconfirmed downlink message to the device dev1 in application app1 in tenant tenant1 with the hexadecimal payload BE EF on FPort 15 with normal priority, use the topic v3/app1@tenant1/devices/dev1/down/push with the following contents:
Xiaoling 1.3 374 )))
Xiaoling 1.2 375
Xiaoling 1.3 376 (((
Xiaoling 1.2 377 Note: Use this handy tool to convert hexadecimal to base64.
Xiaoling 1.3 378 )))
Xiaoling 1.2 379
Xiaoling 1.3 380 [[image:https://wiki.dragino.com/images/thumb/9/9f/V3_MQTT6.png/600px-V3_MQTT6.png||alt="V3 MQTT6.png" height="313" width="600"]]
Xiaoling 1.2 381
Xiaoling 1.3 382 == 5.3 Send Downlink message ==
Xiaoling 1.2 383
Xiaoling 1.3 384 (((
Xiaoling 1.2 385 How to configure downlink in TTN V3?
Xiaoling 1.3 386 )))
Xiaoling 1.2 387
Xiaoling 1.3 388 (((
Xiaoling 1.2 389 A few examples: set the transmission interval to 90 seconds.
Xiaoling 1.3 390 )))
Xiaoling 1.2 391
Xiaoling 1.3 392 (((
Xiaoling 1.2 393 Downlink command:01 00 00 5A
Xiaoling 1.3 394 )))
Xiaoling 1.2 395
Xiaoling 1.3 396 [[image:https://wiki.dragino.com/images/thumb/9/90/Downlink_50.png/600px-Downlink_50.png||height="327" width="600"]]
Xiaoling 1.2 397
398 downlink
399
400 After sending, you can view it in live data.
401
Xiaoling 1.3 402 [[image:https://wiki.dragino.com/images/thumb/1/15/Downlink_51.png/600px-Downlink_51.png||height="141" width="600"]]
Xiaoling 1.2 403
404 downlink
405
Xiaoling 1.3 406 (((
Xiaoling 1.2 407 When downlink is successfully sent, the downlink information can be received on the serial port.
Xiaoling 1.3 408 )))
Xiaoling 1.2 409
Xiaoling 1.3 410 (((
Xiaoling 1.2 411 Note: If the downlink byte sent is longer, the number of bytes will be displayed.
Xiaoling 1.3 412 )))
Xiaoling 1.2 413
Xiaoling 1.3 414 [[image:https://wiki.dragino.com/images/thumb/c/c9/Downlink_52.png/600px-Downlink_52.png||height="407" width="600"]]
Xiaoling 1.2 415
416 downlink
417
Xiaoling 1.3 418 (((
Xiaoling 1.2 419 If you want to get a successful reply to send downlink in TTN v3. You need to set the response level.
Xiaoling 1.3 420 )))
Xiaoling 1.2 421
Xiaoling 1.3 422 (((
Xiaoling 1.2 423 If the equipment uses CLASS A. You can set AT+RPL=2 or send the downlink command: 2102
Xiaoling 1.3 424 )))
Xiaoling 1.2 425
Xiaoling 1.3 426 (((
Xiaoling 1.2 427 If the equipment uses CLASS C. You can set AT+RPL=4 or send the downlink command: 2104
Xiaoling 1.3 428 )))
Xiaoling 1.2 429
Xiaoling 1.3 430 (((
Xiaoling 1.2 431 When the device successfully receives the downlink, the server will receive a confirmation packet of 00.
Xiaoling 1.3 432 )))
Xiaoling 1.2 433
Xiaoling 1.3 434 [[image:https://wiki.dragino.com/images/thumb/d/d9/Downlink_54.png/600px-Downlink_54.png||height="127" width="600"]]
Xiaoling 1.2 435
436 downlink
437
Xiaoling 1.3 438 = 6. Request Remote Support =
Xiaoling 1.2 439
Xiaoling 1.3 440 (((
Xiaoling 1.2 441 These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
442 \\If problem not solve, and you need dragino remote support, please follow to this document: [[TTN Support instruction>>url:https://www.dragino.com/downloads/index.php?dir=&file=TTNv3_Support_Guide.pdf]] If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the screenshots for each step to check. They include:
Xiaoling 1.3 443 )))
Xiaoling 1.2 444
445 * End node is connected to serial port to show the Join frequency and DR. (If possible)
446 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server. (If possible)
447 * Gateway traffic (from server UI) to shows the data exchange between gateway and server. (Normally possible)
448 * End Node traffic (from server UI) to shows end node activity in server. (Normally possible)
449 * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
450
451 **~1. End Device Join Screen shot, we can check:**
452
453 * If the device is sending join request to server?
454 * What frequency the device is sending?
455
Xiaoling 1.3 456 [[image:https://wiki.dragino.com/images/thumb/7/77/LoRaWAN_Communication_Debug1.png/600px-LoRaWAN_Communication_Debug1.png||height="596" width="600"]]
Xiaoling 1.2 457
458 Console Output from End device to see the transmit frequency
459
460 User can run AT+CFG command to print configuration information.
461
462 * Is the device in OTAA mode or ABP mode? AT+NJM=1 (OTAA mode), AT+NJM=0 (ABP mode)
463
Xiaoling 1.3 464 [[image:https://wiki.dragino.com/images/thumb/c/c5/LoRaWAN_Communication_Debug23.png/600px-LoRaWAN_Communication_Debug23.png||height="514" width="600"]]
Xiaoling 1.2 465
466 Console Output from End device to see the transmit frequency
467
468 **2. Gateway packet traffic in gateway web or ssh. we can check:**
469
470 * If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
471 * If the gateway gets the Join Accept message from server and transmit it via LoRa?
472
Xiaoling 1.3 473 [[image:https://wiki.dragino.com/images/thumb/1/1c/OTAA_Join-2.png/600px-OTAA_Join-2.png||height="325" width="600"]]
Xiaoling 1.2 474
475 Console Output from Gateway to see packets between end node and server.
476
477
478 **3. Gateway Traffic Page in LoRaWAN Server**
479
480 * If the Join Request packet arrive the gateway traffic in server? If not, check the internet connection and gateway LoRaWAN server settings.
481 * If the server send back a Join Accept for the Join Request? if not, check if the keys from the device match the keys you put in the server, or try to choose a different server route for this end device.
482 * If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
483
Xiaoling 1.3 484 [[image:https://wiki.dragino.com/images/thumb/d/da/LoRaWAN_Communication_Debug22.png/600px-LoRaWAN_Communication_Debug22.png||height="268" width="600"]]
Xiaoling 1.2 485
486 The Traffic for the End node in the server, use TTNv3 as example
487
488
Xiaoling 1.3 489 [[image:https://wiki.dragino.com/images/thumb/4/4b/LoRaWAN_Communication_Debug3.png/600px-LoRaWAN_Communication_Debug3.png||height="281" width="600"]]
490
Xiaoling 1.2 491 The Traffic for the End node in the server, use TTNv3 as example
492
493 **4. Data Page in LoRaWAN server**
494
Xiaoling 1.3 495 * (((
496 If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
497 )))
Xiaoling 1.2 498
Xiaoling 1.3 499 [[image:https://wiki.dragino.com/images/thumb/9/99/LoRaWAN_Communication_Debug4.png/600px-LoRaWAN_Communication_Debug4.png||height="222" width="600"]]
Xiaoling 1.2 500
501 The data for the end device set in server
502
Xiaoling 1.3 503 [[image:https://wiki.dragino.com/images/thumb/6/69/LoRaWAN_Communication_Debug5.png/600px-LoRaWAN_Communication_Debug5.png||height="279" width="600"]]
Xiaoling 1.2 504
505 Check if OTAA Keys match the keys in device