Changes for page Notes for TTN

Last modified by Mengting Qiu on 2024/08/20 17:29
<
From version < 99.30 >
edited by Xiaoling
on 2022/07/25 09:36
To version < 99.14 >
edited by Xiaoling
on 2022/07/25 09:10
>
Change comment: There is no comment for this version

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... ... @@ -84,16 +84,15 @@
84 84  The Dragino gateway has supports the Secondary server settings.
85 85  
86 86  
87 -
88 88  === 2.2.2  Below list the support products and Requirements: ===
89 89  
90 90  
91 91  (((
92 -1.  LoRaWAN Gateway model:  [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
91 +~1. LoRaWAN Gateway model: [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
93 93  )))
94 94  
95 95  (((
96 -2.  Firmware version since :  [[lgw~~-~~-build-v5.4.1644658774>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware/Release/]]
95 +2. Firmware version since :[[lgw~~-~~-build-v5.4.1644658774>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware/Release/]]
97 97  )))
98 98  
99 99  
... ... @@ -108,9 +108,8 @@
108 108  === 2.2.4  Step 1: Download and Install the helium gateway-rs ===
109 109  
110 110  
111 -The users is needing to download and install the helium gateway-rs then click the button of (% style="color:blue" %)**Save&Apply.**
110 +The users is needing to download and install the helium gateway-rs then click the button of Save&Apply
112 112  
113 -
114 114  [[image:image-20220526135049-6.png]]
115 115  
116 116  Download and Install gateway-rs
... ... @@ -120,9 +120,8 @@
120 120  === 2.2.5  Step 2: Back to Semtech UDP page ===
121 121  
122 122  
123 -Back to the page of Semtech UDP check the secondary server settings and click the button of (% style="color:blue" %)**Save&Apply.**
121 +Back to the page of Semtech UDP check the secondary server settings and click the button of Save&Apply
124 124  
125 -
126 126  ​​​​[[image:image-20220526135125-7.png]]
127 127  
128 128  Configuration of helium
... ... @@ -149,12 +149,14 @@
149 149  
150 150  (((
151 151  (((
152 -1. LoRaWAN Gateway model:  [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
149 +1. LoRaWAN Gateway model: [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
153 153  )))
154 154  
155 155  (((
156 - 2.  Firmware version since :  [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
153 + 2. Firmware version since :[[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
157 157  
155 +
156 +
158 158  
159 159  )))
160 160  )))
... ... @@ -177,7 +177,7 @@
177 177  
178 178  (((
179 179  (((
180 -(% style="color:blue" %)**The example for**(%%)** (% style="color:red" %)EU:(%%)**
179 +The example for **EU**
181 181  )))
182 182  )))
183 183  
... ... @@ -293,7 +293,7 @@
293 293  == 3.9  Trouble Shooting ==
294 294  
295 295  
296 -User can check the station log in the** (% style="color:blue" %)LogRead ~-~-> System Log (%%)**page.
295 +User can check the station log in the logread/system log page.
297 297  
298 298  
299 299  [[image:image-20220526135845-15.png]]
... ... @@ -302,7 +302,7 @@
302 302  
303 303  
304 304  
305 -and recode the station log in the** (% style="color:blue" %)LogRead  ~-~->  Recode Log(%%)** page.
304 +and recode the station log in the system/Recode log page.
306 306  
307 307  [[image:image-20220526135940-16.png]]
308 308  
... ... @@ -327,7 +327,7 @@
327 327  
328 328  (((
329 329  (((
330 -(% style="color:#037691" %)**We take LES01 as an example.**
329 +We take LES01 as an example.
331 331  
332 332  
333 333  
... ... @@ -357,7 +357,6 @@
357 357  
358 358  [[image:image-20220526140015-17.png]]
359 359  
360 -
361 361  [[image:image-20220526140044-18.png]]
362 362  
363 363  
... ... @@ -600,7 +600,6 @@
600 600  
601 601  = 6.  Request Remote Support =
602 602  
603 -
604 604  (((
605 605  These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
606 606  \\If problem not solve, and you need dragino remote support, please follow to this document: [[TTN Support instruction>>url:https://www.dragino.com/downloads/index.php?dir=&file=TTNv3_Support_Guide.pdf]](% style="color:red" %) **If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the screenshots for each step to check. They include:**
... ... @@ -612,7 +612,7 @@
612 612  * End Node traffic (from server UI) to shows end node activity in server. (Normally possible)
613 613  * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
614 614  
615 -(% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
612 +**~1. End Device Join Screen shot, we can check:**
616 616  
617 617  * If the device is sending join request to server?
618 618  * What frequency the device is sending?
... ... @@ -621,11 +621,10 @@
621 621  
622 622  Console Output from End device to see the transmit frequency
623 623  
621 +User can run **AT+CFG **command to print configuration information.
624 624  
625 -User can run (% style="color:blue" %)**AT+CFG **(%%)command to print configuration information.
623 +* Is the device in OTAA mode or ABP mode? **AT+NJM=1** (OTAA mode), **AT+NJM=0** (ABP mode)
626 626  
627 -* Is the device in OTAA mode or ABP mode? (% style="color:red" %)**AT+NJM=1** (%%)(OTAA mode), (% style="color:red" %)**AT+NJM=0**(%%) (ABP mode)
628 -
629 629  [[image:image-20220526141612-36.png]]
630 630  
631 631  
... ... @@ -632,17 +632,13 @@
632 632  Console Output from End device to see the transmit frequency
633 633  
634 634  
631 +**2. Gateway packet traffic in gateway web or ssh. we can check:**
635 635  
636 -(% style="color:blue" %)**2. Gateway packet traffic in gateway web or ssh. we can check:**
637 -
638 638  * (((
639 639  If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
640 640  )))
641 641  * (((
642 642  If the gateway gets the Join Accept message from server and transmit it via LoRa?
643 -
644 -
645 -
646 646  )))
647 647  
648 648  [[image:image-20220526141739-37.png]]
... ... @@ -650,9 +650,8 @@
650 650  Console Output from Gateway to see packets between end node and server.
651 651  
652 652  
645 +**3. Gateway Traffic Page in LoRaWAN Server**
653 653  
654 -(% style="color:blue" %)**3. Gateway Traffic Page in LoRaWAN Server**
655 -
656 656  * (((
657 657  If the Join Request packet arrive the gateway traffic in server? If not, check the internet connection and gateway LoRaWAN server settings.
658 658  )))
... ... @@ -661,9 +661,6 @@
661 661  )))
662 662  * (((
663 663  If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
664 -
665 -
666 -
667 667  )))
668 668  
669 669  [[image:image-20220526141823-38.png||height="501" width="1144"]]
... ... @@ -671,21 +671,18 @@
671 671  The Traffic for the End node in the server, use TTNv3 as example
672 672  
673 673  
674 -
675 675  [[image:image-20220526141917-39.png]]
676 676  
677 677  The Traffic for the End node in the server, use TTNv3 as example
678 678  
679 679  
667 +**4. Data Page in LoRaWAN server**
680 680  
681 -(% style="color:blue" %)**4. Data Page in LoRaWAN server**
682 -
683 683  (((
684 684  (((
685 685  (((
686 686  If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
687 687  
688 -
689 689  [[image:image-20220526141956-40.png]]
690 690  )))
691 691  )))
... ... @@ -694,7 +694,6 @@
694 694  The data for the end device set in server
695 695  
696 696  
697 -
698 698  [[image:image-20220526142033-41.png]]
699 699  
700 700  Check if OTAA Keys match the keys in device

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