Changes for page Notes for TTN

Last modified by Mengting Qiu on 2024/08/20 17:29
<
From version < 99.26 >
edited by Xiaoling
on 2022/07/25 09:27
To version < 99.14 >
edited by Xiaoling
on 2022/07/25 09:10
>
Change comment: There is no comment for this version

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Content
... ... @@ -84,16 +84,15 @@
84 84  The Dragino gateway has supports the Secondary server settings.
85 85  
86 86  
87 -
88 88  === 2.2.2  Below list the support products and Requirements: ===
89 89  
90 90  
91 91  (((
92 -1.  LoRaWAN Gateway model:  [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
91 +~1. LoRaWAN Gateway model: [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
93 93  )))
94 94  
95 95  (((
96 -2.  Firmware version since :  [[lgw~~-~~-build-v5.4.1644658774>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware/Release/]]
95 +2. Firmware version since :[[lgw~~-~~-build-v5.4.1644658774>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware/Release/]]
97 97  )))
98 98  
99 99  
... ... @@ -108,9 +108,8 @@
108 108  === 2.2.4  Step 1: Download and Install the helium gateway-rs ===
109 109  
110 110  
111 -The users is needing to download and install the helium gateway-rs then click the button of (% style="color:blue" %)**Save&Apply.**
110 +The users is needing to download and install the helium gateway-rs then click the button of Save&Apply
112 112  
113 -
114 114  [[image:image-20220526135049-6.png]]
115 115  
116 116  Download and Install gateway-rs
... ... @@ -120,9 +120,8 @@
120 120  === 2.2.5  Step 2: Back to Semtech UDP page ===
121 121  
122 122  
123 -Back to the page of Semtech UDP check the secondary server settings and click the button of (% style="color:blue" %)**Save&Apply.**
121 +Back to the page of Semtech UDP check the secondary server settings and click the button of Save&Apply
124 124  
125 -
126 126  ​​​​[[image:image-20220526135125-7.png]]
127 127  
128 128  Configuration of helium
... ... @@ -149,12 +149,14 @@
149 149  
150 150  (((
151 151  (((
152 -1. LoRaWAN Gateway model:  [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
149 +1. LoRaWAN Gateway model: [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
153 153  )))
154 154  
155 155  (((
156 - 2.  Firmware version since :  [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
153 + 2. Firmware version since :[[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
157 157  
155 +
156 +
158 158  
159 159  )))
160 160  )))
... ... @@ -177,7 +177,7 @@
177 177  
178 178  (((
179 179  (((
180 -(% style="color:blue" %)**The example for**(%%)** (% style="color:red" %)EU:(%%)**
179 +The example for **EU**
181 181  )))
182 182  )))
183 183  
... ... @@ -293,7 +293,7 @@
293 293  == 3.9  Trouble Shooting ==
294 294  
295 295  
296 -User can check the station log in the** (% style="color:blue" %)logread ~-~-> system log page(%%)**(% style="color:blue" %).
295 +User can check the station log in the logread/system log page.
297 297  
298 298  
299 299  [[image:image-20220526135845-15.png]]
... ... @@ -599,7 +599,6 @@
599 599  
600 600  = 6.  Request Remote Support =
601 601  
602 -
603 603  (((
604 604  These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
605 605  \\If problem not solve, and you need dragino remote support, please follow to this document: [[TTN Support instruction>>url:https://www.dragino.com/downloads/index.php?dir=&file=TTNv3_Support_Guide.pdf]](% style="color:red" %) **If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the screenshots for each step to check. They include:**
... ... @@ -611,7 +611,7 @@
611 611  * End Node traffic (from server UI) to shows end node activity in server. (Normally possible)
612 612  * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
613 613  
614 -(% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
612 +**~1. End Device Join Screen shot, we can check:**
615 615  
616 616  * If the device is sending join request to server?
617 617  * What frequency the device is sending?
... ... @@ -620,11 +620,10 @@
620 620  
621 621  Console Output from End device to see the transmit frequency
622 622  
621 +User can run **AT+CFG **command to print configuration information.
623 623  
624 -User can run (% style="color:blue" %)**AT+CFG **(%%)command to print configuration information.
623 +* Is the device in OTAA mode or ABP mode? **AT+NJM=1** (OTAA mode), **AT+NJM=0** (ABP mode)
625 625  
626 -* Is the device in OTAA mode or ABP mode? (% style="color:red" %)**AT+NJM=1** (%%)(OTAA mode), (% style="color:red" %)**AT+NJM=0**(%%) (ABP mode)
627 -
628 628  [[image:image-20220526141612-36.png]]
629 629  
630 630  
... ... @@ -631,17 +631,13 @@
631 631  Console Output from End device to see the transmit frequency
632 632  
633 633  
631 +**2. Gateway packet traffic in gateway web or ssh. we can check:**
634 634  
635 -(% style="color:blue" %)**2. Gateway packet traffic in gateway web or ssh. we can check:**
636 -
637 637  * (((
638 638  If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
639 639  )))
640 640  * (((
641 641  If the gateway gets the Join Accept message from server and transmit it via LoRa?
642 -
643 -
644 -
645 645  )))
646 646  
647 647  [[image:image-20220526141739-37.png]]
... ... @@ -649,9 +649,8 @@
649 649  Console Output from Gateway to see packets between end node and server.
650 650  
651 651  
645 +**3. Gateway Traffic Page in LoRaWAN Server**
652 652  
653 -(% style="color:blue" %)**3. Gateway Traffic Page in LoRaWAN Server**
654 -
655 655  * (((
656 656  If the Join Request packet arrive the gateway traffic in server? If not, check the internet connection and gateway LoRaWAN server settings.
657 657  )))
... ... @@ -660,9 +660,6 @@
660 660  )))
661 661  * (((
662 662  If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
663 -
664 -
665 -
666 666  )))
667 667  
668 668  [[image:image-20220526141823-38.png||height="501" width="1144"]]
... ... @@ -670,21 +670,18 @@
670 670  The Traffic for the End node in the server, use TTNv3 as example
671 671  
672 672  
673 -
674 674  [[image:image-20220526141917-39.png]]
675 675  
676 676  The Traffic for the End node in the server, use TTNv3 as example
677 677  
678 678  
667 +**4. Data Page in LoRaWAN server**
679 679  
680 -(% style="color:blue" %)**4. Data Page in LoRaWAN server**
681 -
682 682  (((
683 683  (((
684 684  (((
685 685  If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
686 686  
687 -
688 688  [[image:image-20220526141956-40.png]]
689 689  )))
690 690  )))
... ... @@ -693,7 +693,6 @@
693 693  The data for the end device set in server
694 694  
695 695  
696 -
697 697  [[image:image-20220526142033-41.png]]
698 698  
699 699  Check if OTAA Keys match the keys in device

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