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Details

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Author

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1		-XWiki.Edwin
	1	+XWiki.Xiaoye

Content

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72		-Note:
73		-
74		-DRAGINO - Frequency Plan list  ~-~-~-~--  The Thing Network Frequency Plan List
75		-
76		-AS923-1 (920-923)  ~-~-~-~-~-~-~-~-~-~-~-~-~-~--  Asia 920-923 Mhz
77		-
78		-AS923-1 (923-925)  ~-~-~-~-~-~-~-~-~-~-~-~-~-~--  Asia 915-928 Mhz (AS923 Group 1)with only default channels
79		-
80		-AS923-2 (921.4-922.8)  ~-~-~-~-~-~-~-~-~-~-~-~-~-~--  Asia 920-923 Mhz (AS923 Group 2)with only default channels
81		-
82		-AS923-3 (916.6-918.2)  ~-~-~-~-~-~-~-~-~-~-~-~-~-~--  Asia 915-921 Mhz (AS923 Group 3)with only default channels
83		-
84		-AS923-4 (917.3-918.7)  ~-~-~-~-~-~-~-~-~-~-~-~-~-~--  Asia 917-920 Mhz (AS923 Group 4)with only default channels
85		-
86		-[[image:image-20220726134642-1.png||height="344" width="660"]][[image:image-20220726135827-3.png||height="214" width="394"]][[image:image-20220726135759-2.png||height="218" width="554"]]
87		-
88		-
89		-
90	90	[[image:image-20220526134919-5.png]]
91	91
92	92	Show Status
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615	615	downlink
616	616
617	617
618		-= 6.  Route TTN data to Node-Red =
619	619
	601	+= 6.  Request Remote Support =
620	620
621		-= 7.  Request Remote Support =
622	622
623		-
624	624	(((
625	625	These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
626	626	\\If problem not solve, and you need dragino remote support, please follow to this document: [[TTN Support instruction>>url:https://www.dragino.com/downloads/index.php?dir=&file=TTNv3_Support_Guide.pdf]](% style="color:red" %) **If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the screenshots for each step to check. They include:**
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632	632	* End Node traffic (from server UI) to shows end node activity in server. (Normally possible)
633	633	* End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
634	634
	615	+
	616	+
635	635	(% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
636	636
637	637	* If the device is sending join request to server?
638	638	* What frequency the device is sending?
639	639
	622	+
	623	+
640	640	[[image:image-20220526141308-33.png]]
641	641
642	642	Console Output from End device to see the transmit frequency
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646	646
647	647	* Is the device in OTAA mode or ABP mode? (% style="color:red" %)**AT+NJM=1** (%%)(OTAA mode), (% style="color:red" %)**AT+NJM=0**(%%) (ABP mode)
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	633	+
	634	+
649	649	[[image:image-20220526141612-36.png]]
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1		-XWiki.Xiaoye

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