Changes for page Notes for TTN

Last modified by Mengting Qiu on 2024/08/20 17:29
<
From version < 101.1 >
edited by Xiaoye
on 2022/07/26 13:57
To version < 99.14 >
edited by Xiaoling
on 2022/07/25 09:10
>
Change comment: There is no comment for this version

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1 -XWiki.Xiaoye
1 +XWiki.Xiaoling
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84 84  The Dragino gateway has supports the Secondary server settings.
85 85  
86 86  
87 -
88 88  === 2.2.2  Below list the support products and Requirements: ===
89 89  
90 90  
91 91  (((
92 -1.  LoRaWAN Gateway model:  [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
91 +~1. LoRaWAN Gateway model: [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
93 93  )))
94 94  
95 95  (((
96 -2.  Firmware version since :  [[lgw~~-~~-build-v5.4.1644658774>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware/Release/]]
95 +2. Firmware version since :[[lgw~~-~~-build-v5.4.1644658774>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware/Release/]]
97 97  )))
98 98  
99 99  
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108 108  === 2.2.4  Step 1: Download and Install the helium gateway-rs ===
109 109  
110 110  
111 -The users is needing to download and install the helium gateway-rs then click the button of (% style="color:blue" %)**Save&Apply.**
110 +The users is needing to download and install the helium gateway-rs then click the button of Save&Apply
112 112  
113 -
114 114  [[image:image-20220526135049-6.png]]
115 115  
116 116  Download and Install gateway-rs
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120 120  === 2.2.5  Step 2: Back to Semtech UDP page ===
121 121  
122 122  
123 -Back to the page of Semtech UDP check the secondary server settings and click the button of (% style="color:blue" %)**Save&Apply.**
121 +Back to the page of Semtech UDP check the secondary server settings and click the button of Save&Apply
124 124  
125 -
126 126  ​​​​[[image:image-20220526135125-7.png]]
127 127  
128 128  Configuration of helium
... ... @@ -149,12 +149,14 @@
149 149  
150 150  (((
151 151  (((
152 -1. LoRaWAN Gateway model:  [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
149 +1. LoRaWAN Gateway model: [[LIG16>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]], [[LG308>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]], [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] [[LPS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]]
153 153  )))
154 154  
155 155  (((
156 - 2.  Firmware version since :  [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
153 + 2. Firmware version since :[[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
157 157  
155 +
156 +
158 158  
159 159  )))
160 160  )))
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177 177  
178 178  (((
179 179  (((
180 -(% style="color:blue" %)**The example for**(%%)** (% style="color:red" %)EU:(%%)**
179 +The example for **EU**
181 181  )))
182 182  )))
183 183  
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293 293  == 3.9  Trouble Shooting ==
294 294  
295 295  
296 -User can check the station log in the** (% style="color:blue" %)LogRead ~-~-> System Log (%%)**page.
295 +User can check the station log in the logread/system log page.
297 297  
298 298  
299 299  [[image:image-20220526135845-15.png]]
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302 302  
303 303  
304 304  
305 -and recode the station log in the** (% style="color:blue" %)LogRead  ~-~->  Recode Log(%%)** page.
304 +and recode the station log in the system/Recode log page.
306 306  
307 307  [[image:image-20220526135940-16.png]]
308 308  
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327 327  
328 328  (((
329 329  (((
330 -(% style="color:#037691" %)**We take LES01 as an example.**
329 +We take LES01 as an example.
331 331  
332 332  
333 333  
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357 357  
358 358  [[image:image-20220526140015-17.png]]
359 359  
360 -
361 361  [[image:image-20220526140044-18.png]]
362 362  
363 363  
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390 390  == 4.4  Step4 ==
391 391  
392 392  
393 -**Add APP KEY and DEV EUI:**
391 +Add APP KEY and DEV EUI:
394 394  
395 395  
396 396  [[image:image-20220526140251-21.png]]
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600 600  
601 601  = 6.  Request Remote Support =
602 602  
603 -
604 604  (((
605 605  These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
606 606  \\If problem not solve, and you need dragino remote support, please follow to this document: [[TTN Support instruction>>url:https://www.dragino.com/downloads/index.php?dir=&file=TTNv3_Support_Guide.pdf]](% style="color:red" %) **If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the screenshots for each step to check. They include:**
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612 612  * End Node traffic (from server UI) to shows end node activity in server. (Normally possible)
613 613  * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
614 614  
612 +**~1. End Device Join Screen shot, we can check:**
615 615  
616 -
617 -(% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
618 -
619 619  * If the device is sending join request to server?
620 620  * What frequency the device is sending?
621 621  
622 -
623 -
624 624  [[image:image-20220526141308-33.png]]
625 625  
626 626  Console Output from End device to see the transmit frequency
627 627  
621 +User can run **AT+CFG **command to print configuration information.
628 628  
629 -User can run (% style="color:blue" %)**AT+CFG **(%%)command to print configuration information.
623 +* Is the device in OTAA mode or ABP mode? **AT+NJM=1** (OTAA mode), **AT+NJM=0** (ABP mode)
630 630  
631 -* Is the device in OTAA mode or ABP mode? (% style="color:red" %)**AT+NJM=1** (%%)(OTAA mode), (% style="color:red" %)**AT+NJM=0**(%%) (ABP mode)
632 -
633 -
634 -
635 635  [[image:image-20220526141612-36.png]]
636 636  
637 637  
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638 638  Console Output from End device to see the transmit frequency
639 639  
640 640  
631 +**2. Gateway packet traffic in gateway web or ssh. we can check:**
641 641  
642 -(% style="color:blue" %)**2. Gateway packet traffic in gateway web or ssh. we can check:**
643 -
644 644  * (((
645 645  If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
646 646  )))
647 647  * (((
648 648  If the gateway gets the Join Accept message from server and transmit it via LoRa?
649 -
650 -
651 -
652 652  )))
653 653  
654 654  [[image:image-20220526141739-37.png]]
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656 656  Console Output from Gateway to see packets between end node and server.
657 657  
658 658  
645 +**3. Gateway Traffic Page in LoRaWAN Server**
659 659  
660 -(% style="color:blue" %)**3. Gateway Traffic Page in LoRaWAN Server**
661 -
662 662  * (((
663 663  If the Join Request packet arrive the gateway traffic in server? If not, check the internet connection and gateway LoRaWAN server settings.
664 664  )))
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667 667  )))
668 668  * (((
669 669  If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
670 -
671 -
672 -
673 673  )))
674 674  
675 675  [[image:image-20220526141823-38.png||height="501" width="1144"]]
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677 677  The Traffic for the End node in the server, use TTNv3 as example
678 678  
679 679  
680 -
681 681  [[image:image-20220526141917-39.png]]
682 682  
683 683  The Traffic for the End node in the server, use TTNv3 as example
684 684  
685 685  
667 +**4. Data Page in LoRaWAN server**
686 686  
687 -(% style="color:blue" %)**4. Data Page in LoRaWAN server**
688 -
689 689  (((
690 690  (((
691 691  (((
692 692  If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
693 693  
694 -
695 695  [[image:image-20220526141956-40.png]]
696 696  )))
697 697  )))
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700 700  The data for the end device set in server
701 701  
702 702  
703 -
704 704  [[image:image-20220526142033-41.png]]
705 705  
706 706  Check if OTAA Keys match the keys in device
image-20220726134642-1.png
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