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Author

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1		-XWiki.Xiaoye
	1	+XWiki.Edwin

Content

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69	69
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	72	+Note:
	73	+
	74	+DRAGINO - Frequency Plan list  ~-~-~-~--  The Thing Network Frequency Plan List
	75	+
	76	+AS923-1 (920-923)  ~-~-~-~-~-~-~-~-~-~-~-~-~-~--  Asia 920-923 Mhz
	77	+
	78	+AS923-1 (923-925)  ~-~-~-~-~-~-~-~-~-~-~-~-~-~--  Asia 915-928 Mhz (AS923 Group 1)with only default channels
	79	+
	80	+AS923-2 (921.4-922.8)  ~-~-~-~-~-~-~-~-~-~-~-~-~-~--  Asia 920-923 Mhz (AS923 Group 2)with only default channels
	81	+
	82	+AS923-3 (916.6-918.2)  ~-~-~-~-~-~-~-~-~-~-~-~-~-~--  Asia 915-921 Mhz (AS923 Group 3)with only default channels
	83	+
	84	+AS923-4 (917.3-918.7)  ~-~-~-~-~-~-~-~-~-~-~-~-~-~--  Asia 917-920 Mhz (AS923 Group 4)with only default channels
	85	+
	86	+[[image:image-20220726134642-1.png||height="344" width="660"]][[image:image-20220726135827-3.png||height="214" width="394"]][[image:image-20220726135759-2.png||height="218" width="554"]]
	87	+
	88	+
	89	+
72	72	[[image:image-20220526134919-5.png]]
73	73
74	74	Show Status
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597	597	downlink
598	598
599	599
	618	+= 6.  Route TTN data to Node-Red =
600	600
601		-= 6.  Request Remote Support =
602	602
	621	+= 7.  Request Remote Support =
603	603
	623	+
604	604	(((
605	605	These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
606	606	\\If problem not solve, and you need dragino remote support, please follow to this document: [[TTN Support instruction>>url:https://www.dragino.com/downloads/index.php?dir=&file=TTNv3_Support_Guide.pdf]](% style="color:red" %) **If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the screenshots for each step to check. They include:**
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612	612	* End Node traffic (from server UI) to shows end node activity in server. (Normally possible)
613	613	* End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
614	614
615		-
616		-
617	617	(% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
618	618
619	619	* If the device is sending join request to server?
620	620	* What frequency the device is sending?
621	621
622		-
623		-
624	624	[[image:image-20220526141308-33.png]]
625	625
626	626	Console Output from End device to see the transmit frequency
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630	630
631	631	* Is the device in OTAA mode or ABP mode? (% style="color:red" %)**AT+NJM=1** (%%)(OTAA mode), (% style="color:red" %)**AT+NJM=0**(%%) (ABP mode)
632	632
633		-
634		-
635	635	[[image:image-20220526141612-36.png]]
636	636
637	637

image-20220726135827-3.png

Author

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	1	+XWiki.Xiaoye

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