Changes for page Notes for Helium
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... ... @@ -1,4 +1,4 @@ 1 -**~ Table ofContents:**1 +**~ Contents:** 2 2 3 3 {{toc/}} 4 4 ... ... @@ -5,11 +5,10 @@ 5 5 6 6 7 7 8 -= 1. 8 += **1. Use Dragino Gateways/Hotspots with Helium** = 9 9 10 -== 1.1 10 +== **1.1 Support Models** == 11 11 12 - 13 13 //There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.// 14 14 15 15 ((( ... ... @@ -23,10 +23,10 @@ 23 23 [[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]], 24 24 25 25 [[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]] 26 -)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2. A0ConnectData-OnlyHotspottoHelium"]]25 +)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.ConnectData-OnlyHotspottoHelium"]] 27 27 |(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]] 28 28 29 - (% style="color:blue" %)**Frequencies on the Helium Network**28 +**Frequencies on the Helium Network** 30 30 31 31 * //The frequencies currently available are CN470/EU868/US915/AU915// 32 32 ... ... @@ -33,34 +33,31 @@ 33 33 (% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]** 34 34 35 35 36 -= 2. 35 += **2. Connect Data-Only Hotspot to Helium** = 37 37 38 -== 2.1 37 +== **2.1 Prerequisites** == 39 39 40 40 41 41 * //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]// 42 42 42 +== **2.2 Step 1: Configure Frequency Band** == 43 43 44 44 45 -== 2.2 Step 1: Configure Frequency Band == 46 - 47 - 48 48 //Each country has a requirement for frequency region. Choose the right one for your area.// 49 49 50 50 [[image:image-20220531175337-1.png]] 51 51 52 52 53 -== 2.3 50 +== **2.3 Step 2: Download the Helium-gateway-rs** == 54 54 55 55 56 56 //Click Download Helium Server and the gateway will download the Helium-gateway-rs// 57 57 58 - 59 59 [[image:image-20220615150600-1.png||height="559" width="1045"]] 60 60 61 - 62 62 //**Start download to Helium-gateway-rs**// 63 63 59 + 64 64 [[image:image-20220615150627-2.png||height="598" width="1044"]] 65 65 66 66 //**Helium-gatewayrs download success**// ... ... @@ -71,7 +71,7 @@ 71 71 [[image:image-20220615150717-3.png||height="605" width="1039"]] 72 72 73 73 74 -== 2.4 70 +== **2.4 Step 3: Install the Helium-gateway-rs** == 75 75 76 76 77 77 //Click **Install Helium Server** to install gateway-rs.// ... ... @@ -80,26 +80,23 @@ 80 80 81 81 Install the Helium gateway-rs 82 82 83 - 84 84 (% style="color:red" %)**Note: User will see the echo characters of Helium gateway-rs have been installed successfully.** 85 85 86 86 87 -== 2.5 82 +== **2.5 Step 4: Save&start the Helium Server** == 88 88 89 89 90 90 //By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.// 91 91 92 - 93 93 [[image:image-20220615150903-5.png||height="592" width="1031"]] 94 94 95 95 90 +//Click **Save&Apply** and gateway will start to connect the Helium. The UI shows the connect status.// 96 96 97 -//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.// 98 - 99 99 [[image:image-20220615151057-6.png||height="580" width="1026"]] 100 100 101 101 102 -== 2.6 95 +== **2.6 Step 5: Check Gateway Connection before onboarding** == 103 103 104 104 105 105 //A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.// ... ... @@ -114,12 +114,10 @@ 114 114 (% style="color:red" %)**Note: The hotspot is not valid for search in Helium Console before onboarding.** 115 115 116 116 117 -== 2.7 110 +== 2.7 Step 6: Onboarding Data-Only Hotspot == 118 118 112 +(% style="color:red" %)**Note: Onboarding a Data-Only hotspot is not necessary, and it will gain very, very small awards on HNT by data-transfer .** 119 119 120 -(% style="color:red" %)**Note: Onboarding a Data-Only hotspot is necessary for downlink to work. otherwise, the downlink message for LoRa won't work .** 121 - 122 - 123 123 //User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.// 124 124 125 125 //Below are the steps we do as per above link here.// ... ... @@ -126,7 +126,7 @@ 126 126 127 127 128 128 ((( 129 - (% style="color:blue" %)//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//120 +**~1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.** 130 130 ))) 131 131 132 132 (% class="box" %) ... ... @@ -153,15 +153,13 @@ 153 153 +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+ 154 154 ))) 155 155 156 - 157 157 ((( 158 158 (% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.** 159 159 ))) 160 160 161 161 162 - 163 163 ((( 164 - (% style="color:blue" %)//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//153 +**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.** 165 165 ))) 166 166 167 167 (% class="box" %) ... ... @@ -193,17 +193,13 @@ 193 193 ))) 194 194 195 195 ((( 196 -//We got the txn info from this step.// 185 +We got the txn info from this step. 186 +\\**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.** 197 197 198 198 189 +(% style="color:red" %)Note: below are two commands, the command without ~-~-commit is the preview mode.** 199 199 200 -(% style="color:blue" %)//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**// 201 - 202 - 203 -(% style="color:red" %)**Note: below are two commands, the command without ~-~-commit is the preview mode.** 204 - 205 - 206 -//Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.// 191 +Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain. 207 207 ))) 208 208 209 209 (% class="box" %) ... ... @@ -246,9 +246,7 @@ 246 246 ))) 247 247 248 248 ((( 249 - 250 - 251 -(% style="color:blue" %)//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**// 234 +4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2. 252 252 ))) 253 253 254 254 (% class="box" %) ... ... @@ -302,26 +302,24 @@ 302 302 +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+ 303 303 ))) 304 304 305 - 306 306 ((( 307 - (% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**289 +Note: The add hotspot and assert location step might need some time to be effect. 308 308 ))) 309 309 310 310 ((( 311 - //After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.//293 +After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain. 312 312 313 313 314 314 ))) 315 315 316 -== 2.8 298 +== 2.8 Debug Connection == 317 317 318 -=== 2.8.1 300 +=== 2.8.1 Check pkt-fwd running Log === 319 319 302 +This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors. 320 320 321 -//This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.// 322 - 323 323 ((( 324 - //Below logs shows the gateway receive two LoRaWAN packets.//305 +Below logs shows the gateway receive two LoRaWAN packets. 325 325 ))) 326 326 327 327 (% class="box" %) ... ... @@ -346,20 +346,19 @@ 346 346 ))) 347 347 348 348 349 -=== 2.8.2 330 +=== 2.8.2 Check gateway-rs Log === 350 350 332 +SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log. 351 351 352 -//SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.// 353 - 354 354 [[image:image-20220531175809-7.png]] 355 355 336 +Helium-gatewayrs log 356 356 357 - (% style="color:red" %)**Note**:**logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**338 +**Note**: logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system. 358 358 359 359 360 -=== 2.8.3 341 +=== 2.8.3 View the public key address and animal name === 361 361 362 - 363 363 (% class="box" %) 364 364 ((( 365 365 ((( ... ... @@ -381,102 +381,80 @@ 381 381 Hostpot key and animal name 382 382 383 383 384 -=== 2.8.4 364 +=== 2.8.4 Backup/Restor gateway-rs key === 385 385 386 - 387 387 ((( 388 - //For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.//367 +For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload. 389 389 ))) 390 390 391 391 [[image:image-20220531175919-9.png]] 392 392 372 +Backup and restore key 393 393 394 -=== 2.8.5 How to manually download helium gateway-rs via SSH access to the gateway Linux console === 395 395 375 +== 2.9 Forward the data to the other server == 396 396 397 -(% class="box infomessage" %) 398 -((( 399 -cd /tmp;wget -O helium-gateway-rs-dragino.ipk [[https:~~/~~/github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk>>https://github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk]] 377 +=== 2.9.1 Introduction === 400 400 401 -opkg install helium-gateway-rs-dragino.ipk 402 -))) 403 - 404 -[[image:image-20230320141404-1.png]] 405 - 406 - 407 -== 2.9 Forward the data to the other server == 408 - 409 -=== 2.9.1 Introduction === 410 - 411 - 412 412 ((( 413 - //The Dragino gateway has supports the double server settings.//380 +The Dragino gateway has supports the double server settings. 414 414 ))) 415 415 416 416 ((( 417 - //Users can back to the page of Semtech UDP to configure other server settings.//384 +Users can back to the page of Semtech UDP to configure other server settings. 418 418 419 419 420 420 ))) 421 421 422 -=== 2.9.2 389 +=== 2.9.2 Example === 423 423 391 +The following takes The Things Network as another LoRaWAN server as an example. 424 424 425 -//The following takes The Things Network as another LoRaWAN server as an example.// 426 426 394 +==== 2.9.2.1 Step 1: Back to Semtech UDP page ==== 427 427 428 - 429 -==== (% style="color:blue" %)**Step 1: Back to Semtech UDP page**(%%) ==== 430 - 431 - 432 432 [[image:image-20220531180002-10.png]] 433 433 434 434 Back to Semtech UDP page 435 435 436 436 401 +==== 2.9.2.2 Step 2: Configure the double server forwarding ==== 437 437 438 -==== (% style="color:blue" %)**Step 2: Configure the double server forwarding**(%%) ==== 439 - 440 - 441 441 [[image:image-20220531180048-11.png]] 442 442 405 +Configure the double server 443 443 444 - //The user can configure the secondary server and then click the button of**Save&Apply**.//407 +The user can configure the secondary server and then click the button of Save&Apply. 445 445 446 446 447 -== 2.10 410 +== 2.10 Connect Full Hotspot to Helium == 448 448 412 += 3. Use Dragino Sensors with Helium = 449 449 414 +== 3.1 How to add up user's end-node with Helium console == 450 450 451 -= 3. UseDraginoSensors with Helium =416 +=== 3.1.1 Step 1: Login the Helium console === 452 452 453 - == 3.1 How to add up user'send-nodewith==418 +User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]] 454 454 455 -=== 3.1.1 Step 1: Login the Helium console === 456 - 457 - 458 -//User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]// 459 - 460 460 [[image:image-20220531180150-12.png]] 461 461 462 462 login Helium console 463 463 464 464 465 -=== 3.1.2 425 +=== 3.1.2 Step 2: Add up your end-node's key === 466 466 427 +User add up end-node's key from console ~-~->dervice 467 467 468 -//User add up end-node's key from console ~-~->dervice// 469 - 470 470 [[image:image-20220531180224-13.png]] 471 471 472 472 To add a device 473 473 474 474 475 -=== 3.1.3 434 +=== 3.1.3 Step 3:Activate the end-node === 476 476 477 - 478 478 ((( 479 - //Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**//437 +Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic** 480 480 ))) 481 481 482 482 [[image:image-20220531105239-2.png]] ... ... @@ -484,27 +484,17 @@ 484 484 end-node traffic. 485 485 486 486 487 -== =3.1.4Check RawPayloadforEndNode ===445 +== 3.2 How to use decoder == 488 488 447 +=== 3.2.1 Step 1:Users can create decoders on functions === 489 489 490 -Users can check what the end node has uplinked by checking the raw payload. as below: 491 - 492 -[[image:image-20220912161818-1.png]] 493 - 494 - 495 -== 3.2 How to use decoder == 496 - 497 -=== 3.2.1 Step 1: Users can create decoders on functions === 498 - 499 - 500 500 [[image:image-20220531105325-3.png]] 501 501 502 502 Decoder. 503 503 504 504 505 -=== 3.2.2 454 +=== 3.2.2 Step 2:Add a decoder in functions and apply it to the specified label === 506 506 507 - 508 508 [[image:image-20220526095629-6.png]] 509 509 510 510 ... ... @@ -513,35 +513,28 @@ 513 513 514 514 [[image:image-20220526100057-8.png||height="352" width="1133"]] 515 515 516 - **//Add decodercomplete.//**464 +Decoder. 517 517 466 +Add decoder complete. 518 518 519 -=== 3.2.3 Where is the decoder? === 520 520 469 +== 3.3 How to send a downlink to end device from Helium == 521 521 522 -[[console-decoders/Dragino at master · helium/console-decoders · GitHub>>url:https://github.com/helium/console-decoders/tree/master/Dragino]] 523 - 524 -[[image:image-20220617140118-1.png||height="550" width="883"]] 525 - 526 - 527 -== 3.3 How to send a downlink to end device from Helium == 528 - 529 - 530 530 ((( 531 - //The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example~://472 +The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example: 532 532 ))) 533 533 534 534 ((( 535 - //The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]//476 +The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]] 536 536 ))) 537 537 538 538 ((( 539 - //Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds//480 +Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds 540 540 ))) 541 541 542 542 (% class="box" %) 543 543 ((( 544 - **01 00 00 3C ~-~-> AQAAPA==**485 +01 00 00 3C ~-~-> AQAAPA== 545 545 ))) 546 546 547 547 [[image:image-20220524171341-21.png]] ... ... @@ -549,56 +549,55 @@ 549 549 Downlink 550 550 551 551 552 -== 3.4 493 +== 3.4 How to add integration to different IoT Servers == 553 553 554 -=== 3.4.1 495 +=== 3.4.1 TagoIO === 555 555 497 +The steps to add integration are very simple. Please see the following process. 556 556 557 -**//The steps to add integration are very simple. Please see the following process.//** 558 - 559 - 560 560 [[image:image-20220526102429-23.png||height="630" width="1198"]] 561 561 501 +TagoIO. 562 562 563 563 564 - **//Generate the authorization code and then copy it.//**504 +Generate the authorization code and then copy it. 565 565 566 - 567 567 [[image:image-20220526100452-10.png||height="314" width="1188"]] 568 568 508 +TagoIO. 569 569 570 570 571 - //**Apply Integration to Label.**//511 +Apply Integration to Label. 572 572 573 - 574 574 [[image:image-20220526100802-13.png]] 575 575 576 576 516 +TagoIO. 577 577 518 + 578 578 [[image:image-20220526100927-14.png]] 579 579 521 +TagoIO. 580 580 581 581 582 - **//Click LoRaWAN Helium,select the device.//**524 +Click LoRaWAN Helium,select the device. 583 583 584 - 585 585 [[image:image-20220526101215-15.png||height="599" width="1117"]] 586 586 528 +TagoIO. 587 587 588 588 589 - **//Fill in DEVEUI and create my device.//**531 +Fill in DEVEUI and create my device. 590 590 591 - 592 592 [[image:image-20220526101419-16.png]] 593 593 594 594 TagoIO. 595 595 596 596 597 -=== 3.4.2 538 +=== 3.4.2 Cayenne === 598 598 540 +The process of creating devices is similar to Tago. 599 599 600 -//The process of creating devices is similar to Tago.// 601 - 602 602 [[image:image-20220526101616-18.png||height="456" width="1097"]] 603 603 604 604 Cayenne. ... ... @@ -629,116 +629,78 @@ 629 629 Cayenne. 630 630 631 631 632 -== 3.5 572 +== 3.5 Trouble Shooting == 633 633 634 -=== 3.5.1 Data-OnlyHotspotis not connectingtoHeliumconsole===574 +=== 3.5.1 Trouble to Join Helium === 635 635 636 - 637 -//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**// 638 - 639 - 640 -1). The hotspot does not finish the onboarding to the helium blockchain. 641 - 642 - after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it. 643 - 644 - 645 -=== 3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. === 646 - 647 - 648 -Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept. 649 - 650 - 651 -For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 652 - 653 - 654 -=== 3.5.3 Trouble to Join Helium === 655 - 656 - 657 657 ((( 658 -**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://** 659 - 660 - 577 +Assume the device is powered correctly. If you don't see data in Helium. The possibilities are: 661 661 ))) 662 662 663 663 ((( 664 - //1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)//581 +1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform) 665 665 ))) 666 666 667 667 ((( 668 - //2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)//585 +2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches) 669 669 ))) 670 670 671 671 ((( 672 - //3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//589 +3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you) 673 673 674 674 675 675 ))) 676 676 677 -=== 3.5. 4Packet Loss for AU915 / US915 Band ===594 +=== 3.5.2 Packet Loss for AU915 / US915 Band === 678 678 679 - 680 680 ((( 681 - //The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.//597 +The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different. 682 682 ))) 683 683 684 684 ((( 685 -//The reason for this problem is that the node does not lock the channel after joining the network.// 686 - 687 - 601 +The reason for this problem is that the node does not lock the channel after joining the network. 688 688 ))) 689 689 690 690 ((( 691 -(% style="color:red" %)**Solution:** 692 - 693 - 605 +Solution: 694 694 ))) 695 695 696 696 ((( 697 - //(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.//609 +(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel. 698 698 ))) 699 699 700 700 * ((( 701 - (% style="color:blue" %)**//AT Command: AT+CHE//**613 +AT Command: AT+CHE 702 702 ))) 703 703 704 704 * ((( 705 - //**Example:** (% style="color:#037691" %)**AT+CHE=2**(%%)//617 +Example:AT+CHE=1 ~/~/set channel mode to 1 706 706 ))) 707 707 708 708 * ((( 709 -(% style="color:blue" %)**//Downlink Command: 0x24//** 710 - 711 - 621 +Downlink Command: 0x24 712 712 ))) 713 713 714 714 ((( 715 - //Format: Command Code (0x24) followed by 1 bytes channel value.//625 +Format: Command Code (0x24) followed by 1 bytes channel value. 716 716 ))) 717 717 718 - 719 719 ((( 720 - //If the downlink payload=0x2402, it means set channel mode touse sub-band 2, while type code is 24.//629 +If the downlink payload=2401, it means set channel mode to 1, while type code is 24. 721 721 ))) 722 722 723 723 * ((( 724 -//**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2// 633 +Example 1: Downlink Payload: 2401 ~/~/ set channel mode to 1 634 +))) 725 725 726 - 636 +* ((( 637 +Example 2: Downlink Payload: 2405 ~/~/ set channel mode to 5 727 727 ))) 728 728 729 729 ((( 730 - //(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.//641 +(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel. 731 731 ))) 732 732 733 733 ((( 734 -//The latest firmware for end node will have this bug fixed.// 735 - 736 - 737 -=== 3.5.5 ADR doesn't work in EU868 band. === 738 - 739 - 740 -See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]] 741 - 742 - 743 - 645 +The latest firmware for end node will have this bug fixed. 744 744 )))
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