<
From version < 99.1 >
edited by Kilight Cao
on 2023/03/20 14:32
To version < 92.1 >
edited by Xiaoye
on 2022/09/05 16:31
>
Change comment: There is no comment for this version

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41 41  
42 42  * //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
43 43  
44 -
45 45  == **2.2  Step 1: Configure Frequency Band** ==
46 46  
47 47  
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56 56  
57 57  //Click Download Helium Server and the gateway will download the Helium-gateway-rs//
58 58  
59 -
60 60  [[image:image-20220615150600-1.png||height="559" width="1045"]]
61 61  
62 62  
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400 400  [[image:image-20220531175919-9.png]]
401 401  
402 402  
403 -=== **2.8.5  How to manually download helium gateway-rs via SSH access to the gateway Linux console** ===
404 404  
405 -
406 -(% class="box infomessage" %)
407 -(((
408 -cd /tmp;wget -O helium-gateway-rs-dragino.ipk [[https:~~/~~/github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk>>https://github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk]]
409 -
410 -opkg install helium-gateway-rs-dragino.ipk
411 -)))
412 -
413 -[[image:image-20230320141404-1.png]]
414 -
415 -
416 416  == **2.9  Forward the data to the other server** ==
417 417  
418 418  === **2.9.1  Introduction** ===
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500 500  
501 501  
502 502  
503 -=== **3.1.4 Check Raw Payload for End Node** ===
504 -
505 -
506 -Users can check what the end node has uplinked by checking the raw payload. as below:
507 -
508 -[[image:image-20220912161818-1.png]]
509 -
510 -
511 -
512 512  == **3.2  How to use decoder** ==
513 513  
514 514  === **3.2.1  Step 1: Users can create decoders on functions** ===
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655 655  == **3.5  Trouble Shooting** ==
656 656  
657 657  
658 -=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
635 +=== 3.5.1 Trouble connecting Helium Console ===
659 659  
660 660  
661 -//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
638 +//**The LPS8/LPS8N/DLOS8/DLOS8N/LG308/LG308N/LIG16/LPS8V2 has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
662 662  
663 663  
664 -1). The hotspot does not finish the onboarding to the helium blockchain.
641 +1). The device does not finish the onboarding to the helium blockchain.
665 665  
666 666   after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
667 667  
668 668  
646 +**//The sensor node is not joining the helium network, the helium console shows it is stuck in the cycle of joining-accept. The possibility is~://**
669 669  
670 -=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
671 671  
649 +1). Your device is not using the region configuration, where you have to use the frequency plan that is compatible with your region.
672 672  
673 -Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
651 + For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
674 674  
675 675  
676 -For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
677 677  
655 +=== **3.5.2  Trouble to Join Helium** ===
678 678  
679 679  
680 -=== **3.5.3  Trouble to Join Helium** ===
681 -
682 -
683 683  (((
684 684  **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
685 685  
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697 697  (((
698 698  //3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
699 699  
700 -
701 701  
702 702  )))
703 703  
704 -=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
678 +=== **3.5.3  Packet Loss for AU915 / US915 Band** ===
705 705  
706 706  
707 707  (((
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759 759  
760 760  (((
761 761  //The latest firmware for end node will have this bug fixed.//
762 -
763 -
764 -
765 -=== **3.5.5  ADR doesn't work in EU868 band.** ===
766 -
767 -
768 -See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
769 -
770 -
771 -
772 772  )))
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