<
From version < 97.2 >
edited by Xiaoling
on 2022/09/13 14:43
To version < 92.1 >
edited by Xiaoye
on 2022/09/05 16:31
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.Xiaoling
1 +XWiki.Xiaoye
Content
... ... @@ -41,9 +41,6 @@
41 41  
42 42  * //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
43 43  
44 -
45 -
46 -
47 47  == **2.2  Step 1: Configure Frequency Band** ==
48 48  
49 49  
... ... @@ -58,7 +58,6 @@
58 58  
59 59  //Click Download Helium Server and the gateway will download the Helium-gateway-rs//
60 60  
61 -
62 62  [[image:image-20220615150600-1.png||height="559" width="1045"]]
63 63  
64 64  
... ... @@ -490,15 +490,6 @@
490 490  
491 491  
492 492  
493 -=== **3.1.4 Check Raw Payload for End Node** ===
494 -
495 -
496 -Users can check what the end node has uplinked by checking the raw payload. as below:
497 -
498 -[[image:image-20220912161818-1.png]]
499 -
500 -
501 -
502 502  == **3.2  How to use decoder** ==
503 503  
504 504  === **3.2.1  Step 1: Users can create decoders on functions** ===
... ... @@ -645,31 +645,29 @@
645 645  == **3.5  Trouble Shooting** ==
646 646  
647 647  
648 -=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
635 +=== 3.5.1 Trouble connecting Helium Console ===
649 649  
650 650  
651 -//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
638 +//**The LPS8/LPS8N/DLOS8/DLOS8N/LG308/LG308N/LIG16/LPS8V2 has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
652 652  
653 653  
654 -1). The hotspot does not finish the onboarding to the helium blockchain.
641 +1). The device does not finish the onboarding to the helium blockchain.
655 655  
656 656   after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
657 657  
658 658  
646 +**//The sensor node is not joining the helium network, the helium console shows it is stuck in the cycle of joining-accept. The possibility is~://**
659 659  
660 -=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
661 661  
649 +1). Your device is not using the region configuration, where you have to use the frequency plan that is compatible with your region.
662 662  
663 -Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
651 + For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
664 664  
665 665  
666 -For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
667 667  
655 +=== **3.5.2  Trouble to Join Helium** ===
668 668  
669 669  
670 -=== **3.5.3  Trouble to Join Helium** ===
671 -
672 -
673 673  (((
674 674  **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
675 675  
... ... @@ -687,11 +687,10 @@
687 687  (((
688 688  //3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
689 689  
690 -
691 691  
692 692  )))
693 693  
694 -=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
678 +=== **3.5.3  Packet Loss for AU915 / US915 Band** ===
695 695  
696 696  
697 697  (((
... ... @@ -749,14 +749,4 @@
749 749  
750 750  (((
751 751  //The latest firmware for end node will have this bug fixed.//
752 -
753 -
754 -
755 -=== **3.5.5  ADR doesn't work in EU868 band.** ===
756 -
757 -
758 -See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
759 -
760 -
761 -
762 762  )))
image-20220912161818-1.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Bei
Size
... ... @@ -1,1 +1,0 @@
1 -53.7 KB
Content
Copyright ©2010-2024 Dragino Technology Co., LTD. All rights reserved
Dragino Wiki v2.0