Changes for page Notes for Helium
Last modified by Edwin Chen on 2024/03/25 08:22
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... ... @@ -41,9 +41,6 @@ 41 41 42 42 * //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]// 43 43 44 - 45 - 46 - 47 47 == **2.2 Step 1: Configure Frequency Band** == 48 48 49 49 ... ... @@ -58,7 +58,6 @@ 58 58 59 59 //Click Download Helium Server and the gateway will download the Helium-gateway-rs// 60 60 61 - 62 62 [[image:image-20220615150600-1.png||height="559" width="1045"]] 63 63 64 64 ... ... @@ -490,15 +490,6 @@ 490 490 491 491 492 492 493 -=== **3.1.4 Check Raw Payload for End Node** === 494 - 495 - 496 -Users can check what the end node has uplinked by checking the raw payload. as below: 497 - 498 -[[image:image-20220912161818-1.png]] 499 - 500 - 501 - 502 502 == **3.2 How to use decoder** == 503 503 504 504 === **3.2.1 Step 1: Users can create decoders on functions** === ... ... @@ -645,31 +645,29 @@ 645 645 == **3.5 Trouble Shooting** == 646 646 647 647 648 -=== **3.5.1Data-OnlyHotspot is notconnectingtoHeliumconsole**===635 +=== 3.5.1 Trouble connecting Helium Console === 649 649 650 650 651 -//**The D ata-onlyhotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//638 +//**The LPS8/LPS8N/DLOS8/DLOS8N/LG308/LG308N/LIG16/LPS8V2 has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**// 652 652 653 653 654 -1). The hotspotdoes not finish the onboarding to the helium blockchain.641 +1). The device does not finish the onboarding to the helium blockchain. 655 655 656 656 after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it. 657 657 658 658 646 +**//The sensor node is not joining the helium network, the helium console shows it is stuck in the cycle of joining-accept. The possibility is~://** 659 659 660 -=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** === 661 661 649 +1). Your device is not using the region configuration, where you have to use the frequency plan that is compatible with your region. 662 662 663 - Makesureyourblockchainregionis thesameasyourhotspot settings.Forexample,asbelow,theblockchainis CNregion,andsoftwareis configureto EU. Thehotspot is abletogettheOTAA Join Request fromEnd Deviceon EUregion. butduetoblock chain isCN region, Serverwill send the JoinAcceptin CNregion, soend device can'tgettheOTAA JoinAccept.651 + For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 664 664 665 665 666 -For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 667 667 655 +=== **3.5.2 Trouble to Join Helium** === 668 668 669 669 670 -=== **3.5.3 Trouble to Join Helium** === 671 - 672 - 673 673 ((( 674 674 **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://** 675 675 ... ... @@ -687,11 +687,10 @@ 687 687 ((( 688 688 //3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)// 689 689 690 - 691 691 692 692 ))) 693 693 694 -=== **3.5. 4Packet Loss for AU915 / US915 Band** ===678 +=== **3.5.3 Packet Loss for AU915 / US915 Band** === 695 695 696 696 697 697 ((( ... ... @@ -749,14 +749,4 @@ 749 749 750 750 ((( 751 751 //The latest firmware for end node will have this bug fixed.// 752 - 753 - 754 - 755 -=== **3.5.5 ADR doesn't work in EU868 band.** === 756 - 757 - 758 -See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]] 759 - 760 - 761 - 762 762 )))
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