Changes for page Notes for Helium
Last modified by Edwin Chen on 2024/03/25 08:22
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... ... @@ -42,8 +42,6 @@ 42 42 * //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]// 43 43 44 44 45 - 46 - 47 47 == **2.2 Step 1: Configure Frequency Band** == 48 48 49 49 ... ... @@ -58,7 +58,6 @@ 58 58 59 59 //Click Download Helium Server and the gateway will download the Helium-gateway-rs// 60 60 61 - 62 62 [[image:image-20220615150600-1.png||height="559" width="1045"]] 63 63 64 64 ... ... @@ -490,15 +490,6 @@ 490 490 491 491 492 492 493 -=== **3.1.4 Check Raw Payload for End Node** === 494 - 495 - 496 -Users can check what the end node has uplinked by checking the raw payload. as below: 497 - 498 -[[image:image-20220912161818-1.png]] 499 - 500 - 501 - 502 502 == **3.2 How to use decoder** == 503 503 504 504 === **3.2.1 Step 1: Users can create decoders on functions** === ... ... @@ -644,32 +644,9 @@ 644 644 645 645 == **3.5 Trouble Shooting** == 646 646 635 +=== **3.5.1 Trouble to Join Helium** === 647 647 648 -=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** === 649 649 650 - 651 -//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**// 652 - 653 - 654 -1). The hotspot does not finish the onboarding to the helium blockchain. 655 - 656 - after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it. 657 - 658 - 659 - 660 -=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** === 661 - 662 - 663 -Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept. 664 - 665 - 666 -For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 667 - 668 - 669 - 670 -=== **3.5.3 Trouble to Join Helium** === 671 - 672 - 673 673 ((( 674 674 **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://** 675 675 ... ... @@ -687,11 +687,17 @@ 687 687 ((( 688 688 //3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)// 689 689 655 +4) Your gateway is not onboarding to the helium explore, after 23 versions, the data-only hotspot(Gateway) is requested onboarding to helium explore. ~-~-> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it. 690 690 657 +5). You have to use the frequency plan that is compatible with your region. 658 + 659 +For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 660 + 661 + 691 691 692 692 ))) 693 693 694 -=== **3.5. 4Packet Loss for AU915 / US915 Band** ===665 +=== **3.5.2 Packet Loss for AU915 / US915 Band** === 695 695 696 696 697 697 ((( ... ... @@ -749,14 +749,4 @@ 749 749 750 750 ((( 751 751 //The latest firmware for end node will have this bug fixed.// 752 - 753 - 754 - 755 -=== **3.5.5 ADR doesn't work in EU868 band.** === 756 - 757 - 758 -See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]] 759 - 760 - 761 - 762 762 )))
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