<
From version < 97.1 >
edited by Bei Jinggeng
on 2022/09/12 16:18
To version < 92.1 >
edited by Xiaoye
on 2022/09/05 16:31
>
Change comment: There is no comment for this version

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485 485  end-node traffic.
486 486  
487 487  
488 -=== **3.1.4 Check Raw Payload for End Node** ===
489 489  
490 -Users can check what the end node has uplinked by checking the raw payload. as below:
491 -
492 -[[image:image-20220912161818-1.png]]
493 -
494 -
495 495  == **3.2  How to use decoder** ==
496 496  
497 497  === **3.2.1  Step 1: Users can create decoders on functions** ===
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638 638  == **3.5  Trouble Shooting** ==
639 639  
640 640  
641 -=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
635 +=== 3.5.1 Trouble connecting Helium Console ===
642 642  
643 643  
644 -//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
638 +//**The LPS8/LPS8N/DLOS8/DLOS8N/LG308/LG308N/LIG16/LPS8V2 has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
645 645  
646 646  
647 -1). The hotspot does not finish the onboarding to the helium blockchain.
641 +1). The device does not finish the onboarding to the helium blockchain.
648 648  
649 649   after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
650 650  
651 651  
652 -=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
646 +**//The sensor node is not joining the helium network, the helium console shows it is stuck in the cycle of joining-accept. The possibility is~://**
653 653  
654 654  
655 -Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
649 +1). Your device is not using the region configuration, where you have to use the frequency plan thais compatible with your region.
656 656  
651 + For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
657 657  
658 -For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
659 659  
660 660  
655 +=== **3.5.2  Trouble to Join Helium** ===
661 661  
662 -=== **3.5.3  Trouble to Join Helium** ===
663 663  
664 -
665 665  (((
666 666  **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
667 667  
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682 682  
683 683  )))
684 684  
685 -=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
678 +=== **3.5.3  Packet Loss for AU915 / US915 Band** ===
686 686  
687 687  
688 688  (((
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740 740  
741 741  (((
742 742  //The latest firmware for end node will have this bug fixed.//
743 -
744 -
745 -=== **3.5.5  ADR doesn't work in EU868 band.** ===
746 -
747 -See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
748 -
749 -
750 -
751 751  )))
image-20220912161818-1.png
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