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Author

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1		-XWiki.Bei
	1	+XWiki.Xiaoye

Content

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41	41
42	42	* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
43	43
	44	+
44	44	== **2.2  Step 1: Configure Frequency Band** ==
45	45
46	46
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485	485	end-node traffic.
486	486
487	487
488		-=== **3.1.4 Check Raw Payload for End Node** ===
489	489
490		-Users can check what the end node has uplinked by checking the raw payload. as below:
491		-
492		-[[image:image-20220912161818-1.png]]
493		-
494		-
495	495	== **3.2  How to use decoder** ==
496	496
497	497	=== **3.2.1  Step 1: Users can create decoders on functions** ===
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637	637
638	638	== **3.5  Trouble Shooting** ==
639	639
	635	+=== **3.5.1  Trouble to Join Helium** ===
640	640
641		-=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
642	642
643		-
644		-//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
645		-
646		-
647		-1). The hotspot does not finish the onboarding to the helium blockchain.
648		-
649		- after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
650		-
651		-
652		-=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
653		-
654		-
655		-Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
656		-
657		-
658		-For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
659		-
660		-
661		-
662		-=== **3.5.3  Trouble to Join Helium** ===
663		-
664		-
665	665	(((
666	666	**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
667	667
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679	679	(((
680	680	//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
681	681
	655	+4) Your gateway is not onboarding to the helium explore, after 23 versions, the data-only hotspot(Gateway) is requested onboarding to helium explore. ~-~-> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
	656	+
	657	+5). You have to use the frequency plan that is compatible with your region.
	658	+
	659	+For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
	660	+
	661	+
682	682
683	683	)))
684	684
685		-=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
	665	+=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
686	686
687	687
688	688	(((
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740	740
741	741	(((
742	742	//The latest firmware for end node will have this bug fixed.//
743		-
744		-
745		-=== **3.5.5  ADR doesn't work in EU868 band.** ===
746		-
747		-See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
748		-
749		-
750		-
751	751	)))

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1		-XWiki.Bei

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