<
From version < 96.1 >
edited by Bei Jinggeng
on 2022/09/12 16:18
To version < 91.1 >
edited by Xiaoye
on 2022/09/05 16:30
>
Change comment: There is no comment for this version

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485 485  end-node traffic.
486 486  
487 487  
488 -=== **3.1.4 Check Raw Payload for End Node** ===
489 489  
490 -Users can check what the end node has uplinked by checking the raw payload. as below:
491 -
492 -
493 -
494 494  == **3.2  How to use decoder** ==
495 495  
496 496  === **3.2.1  Step 1: Users can create decoders on functions** ===
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637 637  == **3.5  Trouble Shooting** ==
638 638  
639 639  
640 -=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
635 +=== 3.5.1 Trouble connecting Helium Console ===
641 641  
642 642  
643 -//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
638 +//**The LPS8/LPS8N/DLOS8/DLOS8N/LG308/LG308N/LIG16/LPS8V2 has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
644 644  
645 645  
646 -1). The hotspot does not finish the onboarding to the helium blockchain.
641 +1). The device does not finish the onboarding to the helium blockchain.
647 647  
648 - after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
643 + after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices are not connecting to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
649 649  
650 650  
651 -=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
646 +**//The sensor node is not joining the helium network, the helium console shows it is stuck in the cycle of joining-accept. The possibility is~://**
652 652  
653 653  
654 -Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
649 +1). Your device is not using the region configuration, where you have to use the frequency plan thais compatible with your region.
655 655  
651 + For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
656 656  
657 -For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
658 658  
659 659  
655 +=== **3.5.2  Trouble to Join Helium** ===
660 660  
661 -=== **3.5.3  Trouble to Join Helium** ===
662 662  
663 -
664 664  (((
665 665  **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
666 666  
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681 681  
682 682  )))
683 683  
684 -=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
678 +=== **3.5.3  Packet Loss for AU915 / US915 Band** ===
685 685  
686 686  
687 687  (((
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739 739  
740 740  (((
741 741  //The latest firmware for end node will have this bug fixed.//
742 -
743 -
744 -=== **3.5.5  ADR doesn't work in EU868 band.** ===
745 -
746 -See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
747 -
748 -
749 -
750 750  )))
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