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Author

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1		-XWiki.Edwin
	1	+XWiki.Xiaoling

Content

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42	42	* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
43	43
	44	+
44	44	== **2.2  Step 1: Configure Frequency Band** ==
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46	46
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70	70	[[image:image-20220615150717-3.png||height="605" width="1039"]]
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72	72
73		-
74	74	== **2.4  Step 3: Install the Helium-gateway-rs** ==
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76	76
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90	90
91	91	//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
92	92
93		-
94	94	[[image:image-20220615150903-5.png||height="592" width="1031"]]
95	95
96	96
97		-
98	98	//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
99	99
100	100	[[image:image-20220615151057-6.png||height="580" width="1026"]]
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156	156	+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
157	157	)))
158	158
159		-
160	160	(((
161	161	(% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
162	162	)))
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305	305	+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
306	306	)))
307	307
308		-
309	309	(((
310	310	(% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
311	311	)))
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362	362	(% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
363	363
364	364
365		-
366	366	=== **2.8.3  View the public key address and animal name** ===
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411	411	(((
412	412	//Users can back to the page of Semtech UDP to configure other server settings.//
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414		-
415	415
416	416	)))
417	417
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440	440	//The user can configure the secondary server and then click the button of **Save&Apply**.//
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442	442
443		-
444	444	== **2.10  Connect Full Hotspot to Helium** ==
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631	631
632	632	== **3.5  Trouble Shooting** ==
633	633
	627	+=== **3.5.1  Trouble to Join Helium** ===
634	634
635		-=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
636	636
637		-
638		-//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
639		-
640		-
641		-1). The hotspot does not finish the onboarding to the helium blockchain.
642		-
643		- after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
644		-
645		-
646		-=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
647		-
648		-
649		-Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
650		-
651		-
652		-For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
653		-
654		-
655		-
656		-=== **3.5.3  Trouble to Join Helium** ===
657		-
658		-
659	659	(((
660	660	**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
661	661
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673	673	(((
674	674	//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
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	647	+
676	676
677	677	)))
678	678
679		-=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
	651	+=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
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681	681
682	682	(((