<
From version < 91.1 >
edited by Xiaoye
on 2022/09/05 16:30
To version < 96.1 >
edited by Bei Jinggeng
on 2022/09/12 16:18
>
Change comment: Uploaded new attachment "image-20220912161818-1.png", version {1}

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485 485  end-node traffic.
486 486  
487 487  
488 +=== **3.1.4 Check Raw Payload for End Node** ===
488 488  
490 +Users can check what the end node has uplinked by checking the raw payload. as below:
491 +
492 +
493 +
489 489  == **3.2  How to use decoder** ==
490 490  
491 491  === **3.2.1  Step 1: Users can create decoders on functions** ===
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632 632  == **3.5  Trouble Shooting** ==
633 633  
634 634  
635 -=== 3.5.1 Trouble connecting Helium Console ===
640 +=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
636 636  
637 637  
638 -//**The LPS8/LPS8N/DLOS8/DLOS8N/LG308/LG308N/LIG16/LPS8V2 has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
643 +//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
639 639  
640 640  
641 -1). The device does not finish the onboarding to the helium blockchain.
646 +1). The hotspot does not finish the onboarding to the helium blockchain.
642 642  
643 - after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices are not connecting to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
648 + after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
644 644  
645 645  
646 -**//The sensor node is not joining the helium network, the helium console shows it is stuck in the cycle of joining-accept. The possibility is~://**
651 +=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
647 647  
648 648  
649 -1). Your device is not using the region configuration, where you have to use the frequency plan thais compatible with your region.
654 +Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
650 650  
651 - For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
652 652  
657 +For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
653 653  
654 654  
655 -=== **3.5.2  Trouble to Join Helium** ===
656 656  
661 +=== **3.5.3  Trouble to Join Helium** ===
657 657  
663 +
658 658  (((
659 659  **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
660 660  
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675 675  
676 676  )))
677 677  
678 -=== **3.5.3  Packet Loss for AU915 / US915 Band** ===
684 +=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
679 679  
680 680  
681 681  (((
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733 733  
734 734  (((
735 735  //The latest firmware for end node will have this bug fixed.//
742 +
743 +
744 +=== **3.5.5  ADR doesn't work in EU868 band.** ===
745 +
746 +See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
747 +
748 +
749 +
736 736  )))
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