Changes for page Notes for Helium
Last modified by Edwin Chen on 2024/03/25 08:22
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... ... @@ -41,6 +41,8 @@ 41 41 42 42 * //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]// 43 43 44 + 45 + 44 44 == **2.2 Step 1: Configure Frequency Band** == 45 45 46 46 ... ... @@ -631,30 +631,9 @@ 631 631 632 632 == **3.5 Trouble Shooting** == 633 633 636 +=== **3.5.1 Trouble to Join Helium** === 634 634 635 -=== 3.5.1 Trouble connecting Helium Console === 636 636 637 - 638 -//**The LPS8/LPS8N/DLOS8/DLOS8N/LG308/LG308N/LIG16/LPS8V2 has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**// 639 - 640 - 641 -1). The device does not finish the onboarding to the helium blockchain. 642 - 643 - after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices are not connecting to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it. 644 - 645 - 646 -**//The sensor node is not joining the helium network, the helium console shows it is stuck in the cycle of joining-accept. The possibility is~://** 647 - 648 - 649 -1). Your device is not using the region configuration, where you have to use the frequency plan that is compatible with your region. 650 - 651 - For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 652 - 653 - 654 - 655 -=== **3.5.2 Trouble to Join Helium** === 656 - 657 - 658 658 ((( 659 659 **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://** 660 660 ... ... @@ -672,10 +672,17 @@ 672 672 ((( 673 673 //3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)// 674 674 656 +4) Your gateway is not onboarding to the helium explore, after 23 versions, the data-only hotspot(Gateway) is requested onboarding to helium explore. ~-~-> Please refer to part 2.7 to do it. 657 + 658 +5). You have to use the frequency plan that is compatible with your region. 659 + 660 +For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 661 + 662 + 675 675 676 676 ))) 677 677 678 -=== **3.5. 3Packet Loss for AU915 / US915 Band** ===666 +=== **3.5.2 Packet Loss for AU915 / US915 Band** === 679 679 680 680 681 681 (((