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Author

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1		-XWiki.Xiaoye
	1	+XWiki.Bei

Content

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41	41
42	42	* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
43	43
44		-
45		-
46	46	== **2.2  Step 1: Configure Frequency Band** ==
47	47
48	48
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487	487	end-node traffic.
488	488
489	489
	488	+=== **3.1.4 Check Raw Payload for End Node** ===
490	490
	490	+Users can check what the end node has uplinked by checking the raw payload. as below:
	491	+
	492	+
	493	+
491	491	== **3.2  How to use decoder** ==
492	492
493	493	=== **3.2.1  Step 1: Users can create decoders on functions** ===
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633	633
634	634	== **3.5  Trouble Shooting** ==
635	635
636		-=== **3.5.1  Trouble to Join Helium** ===
637	637
	640	+=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
638	638
	642	+
	643	+//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
	644	+
	645	+
	646	+1). The hotspot does not finish the onboarding to the helium blockchain.
	647	+
	648	+ after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
	649	+
	650	+
	651	+=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
	652	+
	653	+
	654	+Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
	655	+
	656	+
	657	+For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
	658	+
	659	+
	660	+
	661	+=== **3.5.3  Trouble to Join Helium** ===
	662	+
	663	+
639	639	(((
640	640	**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
641	641
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653	653	(((
654	654	//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
655	655
656		-4) Your gateway is not onboarding to the helium explore, after 23 versions, the data-only hotspot(Gateway) is requested onboarding to helium explore. ~-~-> Please refer to part 2.7 to do it.
657		-
658		-5). You have to use the frequency plan that is compatible with your region.
659		-
660		-For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
661		-
662		-
663	663
664	664	)))
665	665
666		-=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
	684	+=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
667	667
668	668
669	669	(((
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721	721
722	722	(((
723	723	//The latest firmware for end node will have this bug fixed.//
	742	+
	743	+
	744	+=== **3.5.5  ADR doesn't work in EU868 band.** ===
	745	+
	746	+See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
	747	+
	748	+
	749	+
724	724	)))

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