<
From version < 89.1 >
edited by Xiaoye
on 2022/08/17 10:26
To version < 71.4 >
edited by Xiaoling
on 2022/05/31 18:01
>
Change comment: There is no comment for this version

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Author
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1 -XWiki.Xiaoye
1 +XWiki.Xiaoling
Content
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1 -**~ Table of Contents:**
1 +**~ Contents:**
2 2  
3 3  {{toc/}}
4 4  
... ... @@ -5,15 +5,14 @@
5 5  
6 6  
7 7  
8 -= **1.  Use Dragino Gateways/Hotspots with Helium** =
8 += 1. Use Dragino Gateways/Hotspots with Helium =
9 9  
10 -== **1.1  Support Models** ==
10 +== 1.1 Support Models ==
11 11  
12 +There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.
12 12  
13 -//There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.//
14 -
15 15  (((
16 -//Dragino has different gateway models that support different types.//
15 +Dragino has different gateway models that support different types.
17 17  )))
18 18  
19 19  (% border="1" style="background-color:#ffffcc; width:510px" %)
... ... @@ -23,115 +23,97 @@
23 23  [[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]],
24 24  
25 25  [[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]]
26 -)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.A0ConnectData-OnlyHotspottoHelium"]]
25 +)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.ConnectData-OnlyHotspottoHelium"]]
27 27  |(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
28 28  
29 -(% style="color:blue" %)**Frequencies on the Helium Network**
28 +**Frequencies on the Helium Network**
30 30  
31 -* //The frequencies currently available are CN470/EU868/US915/AU915//
30 +* The frequencies currently available are CN470/EU868/US915/AU915
32 32  
33 -(% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
32 +**Note**: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]
34 34  
35 35  
35 += 2. Connect Data-Only Hotspot to Helium =
36 36  
37 -= **2.  Connect Data-Only Hotspot to Helium** =
37 +== 2.1 Prerequisites ==
38 38  
39 -== **2.1  Prerequisites** ==
39 +* Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
40 40  
41 +== 2.2 Step 1: Configure Frequency Band ==
41 41  
42 -* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
43 +Each country has a requirement for frequency region. Choose the right one for your area.
43 43  
44 -
45 -
46 -== **2.2  Step 1: Configure Frequency Band** ==
47 -
48 -
49 -//Each country has a requirement for frequency region. Choose the right one for your area.//
50 -
51 51  [[image:image-20220531175337-1.png]]
52 52  
47 +Select fre
53 53  
54 54  
55 -== **2.3  Step 2: Download the Helium-gateway-rs** ==
50 +== 2.3 Step 2: Download the Helium-gateway-rs ==
56 56  
52 +Click Download Helium Server and the gateway will download the Helium-gateway-rs
57 57  
58 -//Click Download Helium Server and the gateway will download the Helium-gateway-rs//
54 +[[image:image-20220531175421-2.png]]
59 59  
60 -[[image:image-20220615150600-1.png||height="559" width="1045"]]
56 +Start download the Helium-gatewayrs
61 61  
62 62  
63 -//**Start download to Helium-gateway-rs**//
59 +[[image:image-20220531175500-3.png]]
64 64  
65 -[[image:image-20220615150627-2.png||height="598" width="1044"]]
61 +Helium-gatewayrs download success
66 66  
67 -//**Helium-gatewayrs download success**//
68 68  
64 +If download fails, click and download again
69 69  
70 -//**If download fails, click and download again**//
66 +[[image:image-20220531175530-4.png]]
71 71  
72 -[[image:image-20220615150717-3.png||height="605" width="1039"]]
68 +Helium-gatewayrs download fail
73 73  
74 74  
71 +== 2.4 Step 3: Install the Helium-gateway-rs ==
75 75  
76 -== **2.4  Step 3: Install the Helium-gateway-rs** ==
73 +Click **Install Helium Server** to install gateway-rs.
77 77  
75 +[[image:image-20220531175610-5.png]]
78 78  
79 -//Click **Install Helium Server** to install gateway-rs.//
80 -
81 -[[image:image-20220615150734-4.png||height="619" width="1035"]]
82 -
83 83  Install the Helium gateway-rs
84 84  
79 +**Note**: User will see the echo characters of Helium gateway-rs have been installed successfully.
85 85  
86 -(% style="color:red" %)**Note: User will see the echo characters of Helium gateway-rs have been installed successfully.**
87 87  
82 +== 2.5 Step 4: Save&start the Helium Server ==
88 88  
84 +Click **Save&Apply** and gateway will start to connect the Helium. The UI shows the connect status.
89 89  
90 -== **2.5  Step 4: Save&start the Helium Server** ==
86 +[[image:image-20220531175650-6.png]]
91 91  
88 +Start Helium-gateway-rs
92 92  
93 -//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
94 94  
91 +== 2.6 Step 5: Check Gateway Connection before onboarding ==
95 95  
96 -[[image:image-20220615150903-5.png||height="592" width="1031"]]
93 +A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.
97 97  
98 -
99 -
100 -//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
101 -
102 -[[image:image-20220615151057-6.png||height="580" width="1026"]]
103 -
104 -
105 -
106 -== **2.6  Step 5: Check Gateway Connection before onboarding** ==
107 -
108 -
109 -//A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.//
110 -
111 111  (((
112 -//Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.//
96 +Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.
113 113  )))
114 114  
115 115  [[image:image-20220526094537-1.png||height="395" width="1323"]]
116 116  
101 +Check if the packet is transferred via LPS8
117 117  
118 -(% style="color:red" %)**Note: The hotspot is not valid for search in Helium Console before onboarding.**
103 +**Note:** The hotspot is not valid for search in Helium Console before onboarding.
119 119  
120 120  
106 +== 2.7 Step 6: Onboarding Data-Only Hotspot ==
121 121  
122 -== **2.7  Step 6: Onboarding Data-Only Hotspot** ==
108 +(% style="color:red" %)**Note: Onboarding a Data-Only hotspot is not necessary, and it will gain very, very small awards on HNT by data-transfer .**
123 123  
110 +User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.
124 124  
125 -(% style="color:red" %)**Note: Onboarding a Data-Only hotspot is necessary for downlink to work. otherwise, the downlink message for LoRa won't work .**
112 +Below are the steps we do as per above link here.
126 126  
127 -
128 -//User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.//
129 -
130 -//Below are the steps we do as per above link here.//
131 -
132 -
133 133  (((
134 -(% style="color:blue" %)//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//
115 +~1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.
135 135  )))
136 136  
137 137  (% class="box" %)
... ... @@ -158,15 +158,13 @@
158 158  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
159 159  )))
160 160  
161 -
162 162  (((
163 -(% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
143 +**Note**: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.
164 164  )))
165 165  
166 166  
167 -
168 168  (((
169 -(% style="color:blue" %)//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//
148 +2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.
170 170  )))
171 171  
172 172  (% class="box" %)
... ... @@ -198,17 +198,8 @@
198 198  )))
199 199  
200 200  (((
201 -//We got the txn info from this step.//
202 -
203 -
204 -
205 -(% style="color:blue" %)//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**//
206 -
207 -
208 -(% style="color:red" %)**Note: below are two commands, the command without ~-~-commit is the preview mode.**
209 -
210 -
211 -//Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.//
180 +We got the txn info from this step.
181 +\\3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step. Note, below are two commands, the command without ~-~-commit is the preview mode. Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.
212 212  )))
213 213  
214 214  (% class="box" %)
... ... @@ -251,9 +251,7 @@
251 251  )))
252 252  
253 253  (((
254 -
255 -
256 -(% style="color:blue" %)//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**//
224 +4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.
257 257  )))
258 258  
259 259  (% class="box" %)
... ... @@ -307,27 +307,24 @@
307 307  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
308 308  )))
309 309  
310 -
311 311  (((
312 -(% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
279 +Note: The add hotspot and assert location step might need some time to be effect.
313 313  )))
314 314  
315 315  (((
316 -//After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.//
283 +After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.
317 317  
318 -
319 319  
320 320  )))
321 321  
322 -== **2.8  Debug Connection** ==
288 +== 2.8 Debug Connection ==
323 323  
324 -=== **2.8.1  Check pkt-fwd running Log** ===
290 +=== 2.8.1 Check pkt-fwd running Log ===
325 325  
292 +This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.
326 326  
327 -//This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.//
328 -
329 329  (((
330 -//Below logs shows the gateway receive two LoRaWAN packets.//
295 +Below logs shows the gateway receive two LoRaWAN packets.
331 331  )))
332 332  
333 333  (% class="box" %)
... ... @@ -352,22 +352,19 @@
352 352  )))
353 353  
354 354  
320 +=== 2.8.2 Check gateway-rs Log ===
355 355  
356 -=== **2.8.2  Check gateway-rs Log** ===
322 +SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.
357 357  
358 -
359 -//SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.//
360 -
361 361  [[image:image-20220531175809-7.png]]
362 362  
326 +Helium-gatewayrs log
363 363  
364 -(% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
328 +**Note**: logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.
365 365  
366 366  
331 +=== 2.8.3 View the public key address and animal name ===
367 367  
368 -=== **2.8.3  View the public key address and animal name** ===
369 -
370 -
371 371  (% class="box" %)
372 372  (((
373 373  (((
... ... @@ -389,97 +389,80 @@
389 389  Hostpot key and animal name
390 390  
391 391  
354 +=== 2.8.4 Backup/Restor gateway-rs key ===
392 392  
393 -=== **2.8.4  Backup/Restor gateway-rs key** ===
394 -
395 -
396 396  (((
397 -//For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.//
357 +For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.
398 398  )))
399 399  
400 400  [[image:image-20220531175919-9.png]]
401 401  
362 +Backup and restore key
402 402  
403 403  
404 -== **2.9  Forward the data to the other server** ==
365 +== 2.9 Forward the data to the other server ==
405 405  
406 -=== **2.9.1  Introduction** ===
367 +=== 2.9.1 Introduction ===
407 407  
408 -
409 409  (((
410 -//The Dragino gateway has supports the double server settings.//
370 +The Dragino gateway has supports the double server settings.
411 411  )))
412 412  
413 413  (((
414 -//Users can back to the page of Semtech UDP to configure other server settings.//
374 +Users can back to the page of Semtech UDP to configure other server settings.
415 415  
416 -
417 417  
418 418  )))
419 419  
420 -=== **2.9.2  Example** ===
379 +=== 2.9.2 Example ===
421 421  
381 +The following takes The Things Network as another LoRaWAN server as an example.
422 422  
423 -//The following takes The Things Network as another LoRaWAN server as an example.//
424 424  
384 +==== 2.9.2.1 Step 1: Back to Semtech UDP page ====
425 425  
426 -
427 -==== (% style="color:blue" %)**Step 1: Back to Semtech UDP page**(%%) ====
428 -
429 -
430 430  [[image:image-20220531180002-10.png]]
431 431  
432 432  Back to Semtech UDP page
433 433  
434 434  
391 +==== 2.9.2.2 Step 2: Configure the double server forwarding ====
435 435  
436 -==== (% style="color:blue" %)**Step 2: Configure the double server forwarding**(%%) ====
437 -
438 -
439 439  [[image:image-20220531180048-11.png]]
440 440  
395 +Configure the double server
441 441  
442 -//The user can configure the secondary server and then click the button of **Save&Apply**.//
397 +The user can configure the secondary server and then click the button of Save&Apply.
443 443  
444 444  
400 +== 2.10 Connect Full Hotspot to Helium ==
445 445  
446 -== **2.10  Connect Full Hotspot to Helium** ==
402 += 3. Use Dragino Sensors with Helium =
447 447  
404 +== 3.1 How to add up user's end-node with Helium console ==
448 448  
406 +=== 3.1.1 Step 1: Login the Helium console ===
449 449  
450 -= **3.  Use Dragino Sensors with Helium** =
408 +User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]
451 451  
410 +[[image:image-20220524170958-13.png]]
452 452  
453 -== **3.1  How to add up user's end-node with Helium console** ==
454 -
455 -
456 -=== **3.1.1  Step 1: Login the Helium console** ===
457 -
458 -
459 -//User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]//
460 -
461 -[[image:image-20220531180150-12.png]]
462 -
463 463  login Helium console
464 464  
465 465  
415 +=== 3.1.2 Step 2: Add up your end-node's key ===
466 466  
467 -=== **3.1.2  Step 2: Add up your end-node's key** ===
417 +User add up end-node's key from console ~-~->dervice
468 468  
419 +[[image:image-20220524171027-14.png]]
469 469  
470 -//User add up end-node's key from console ~-~->dervice//
471 -
472 -[[image:image-20220531180224-13.png]]
473 -
474 474  To add a device
475 475  
476 476  
424 +=== 3.1.3 Step 3:Activate the end-node ===
477 477  
478 -=== **3.1.3  Step 3: Activate the end-node** ===
479 -
480 -
481 481  (((
482 -//Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**//
427 +Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**
483 483  )))
484 484  
485 485  [[image:image-20220531105239-2.png]]
... ... @@ -487,21 +487,17 @@
487 487  end-node traffic.
488 488  
489 489  
435 +== 3.2 How to use decoder ==
490 490  
491 -== **3.2  How to use decoder** ==
437 +=== 3.2.1 Step 1:Users can create decoders on functions ===
492 492  
493 -=== **3.2.1  Step 1: Users can create decoders on functions** ===
494 -
495 -
496 496  [[image:image-20220531105325-3.png]]
497 497  
498 498  Decoder.
499 499  
500 500  
444 +=== 3.2.2 Step 2:Add a decoder in functions and apply it to the specified label ===
501 501  
502 -=== **3.2.2  Step 2: Add a decoder in functions and apply it to the specified label** ===
503 -
504 -
505 505  [[image:image-20220526095629-6.png]]
506 506  
507 507  
... ... @@ -510,37 +510,28 @@
510 510  
511 511  [[image:image-20220526100057-8.png||height="352" width="1133"]]
512 512  
513 -**//Add decoder complete.//**
454 +Decoder.
514 514  
456 +Add decoder complete.
515 515  
516 516  
517 -=== **3.2.3  Where is the decoder?** ===
459 +== 3.3 How to send a downlink to end device from Helium ==
518 518  
519 -
520 -[[console-decoders/Dragino at master · helium/console-decoders · GitHub>>url:https://github.com/helium/console-decoders/tree/master/Dragino]]
521 -
522 -[[image:image-20220617140118-1.png||height="550" width="883"]]
523 -
524 -
525 -
526 -== **3.3  How to send a downlink to end device from Helium** ==
527 -
528 -
529 529  (((
530 -//The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example~://
462 +The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example:
531 531  )))
532 532  
533 533  (((
534 -//The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]//
466 +The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]
535 535  )))
536 536  
537 537  (((
538 -//Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds//
470 +Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
539 539  )))
540 540  
541 541  (% class="box" %)
542 542  (((
543 -**01 00 00 3C ~-~-> AQAAPA==**
475 +01 00 00 3C ~-~-> AQAAPA==
544 544  )))
545 545  
546 546  [[image:image-20220524171341-21.png]]
... ... @@ -548,58 +548,55 @@
548 548  Downlink
549 549  
550 550  
483 +== 3.4 How to add integration to different IoT Servers ==
551 551  
552 -== **3.4  How to add integration to different IoT Servers** ==
485 +=== 3.4.1 TagoIO ===
553 553  
554 -=== **3.4.1  TagoIO** ===
487 +The steps to add integration are very simple. Please see the following process.
555 555  
556 -
557 -**//The steps to add integration are very simple. Please see the following process.//**
558 -
559 -
560 560  [[image:image-20220526102429-23.png||height="630" width="1198"]]
561 561  
491 +TagoIO.
562 562  
563 563  
564 -**//Generate the authorization code and then copy it.//**
494 +Generate the authorization code and then copy it.
565 565  
566 -
567 567  [[image:image-20220526100452-10.png||height="314" width="1188"]]
568 568  
498 +TagoIO.
569 569  
570 570  
571 -//**Apply Integration to Label.**//
501 +Apply Integration to Label.
572 572  
573 -
574 574  [[image:image-20220526100802-13.png]]
575 575  
576 576  
506 +TagoIO.
577 577  
508 +
578 578  [[image:image-20220526100927-14.png]]
579 579  
511 +TagoIO.
580 580  
581 581  
582 -**//Click LoRaWAN Helium,select the device.//**
514 +Click LoRaWAN Helium,select the device.
583 583  
584 -
585 585  [[image:image-20220526101215-15.png||height="599" width="1117"]]
586 586  
518 +TagoIO.
587 587  
588 588  
589 -**//Fill in DEVEUI and create my device.//**
521 +Fill in DEVEUI and create my device.
590 590  
591 -
592 592  [[image:image-20220526101419-16.png]]
593 593  
594 594  TagoIO.
595 595  
596 596  
528 +=== 3.4.2 Cayenne ===
597 597  
598 -=== **3.4.2  Cayenne** ===
530 +The process of creating devices is similar to Tago.
599 599  
600 -
601 -//The process of creating devices is similar to Tago.//
602 -
603 603  [[image:image-20220526101616-18.png||height="456" width="1097"]]
604 604  
605 605  Cayenne.
... ... @@ -630,95 +630,78 @@
630 630  Cayenne.
631 631  
632 632  
562 +== 3.5 Trouble Shooting ==
633 633  
634 -== **3.5  Trouble Shooting** ==
564 +=== 3.5.1 Trouble to Join Helium ===
635 635  
636 -=== **3.5.1  Trouble to Join Helium** ===
637 -
638 -
639 639  (((
640 -**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
641 -
642 -
567 +Assume the device is powered correctly. If you don't see data in Helium. The possibilities are:
643 643  )))
644 644  
645 645  (((
646 -//1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)//
571 +1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)
647 647  )))
648 648  
649 649  (((
650 -//2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)//
575 +2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)
651 651  )))
652 652  
653 653  (((
654 -//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
579 +3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)
655 655  
656 -4) Your gateway is not onboarding to the helium explore, after 23 versions, the data-only hotspot(Gateway) is requested onboarding to helium explore. ~-~-> Please refer to part 2.7 to do it.
657 -
658 -5). You have to use the frequency plan that is compatible with your region.
659 -
660 -For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
661 -
662 -
663 663  
664 664  )))
665 665  
666 -=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
584 +=== 3.5.2 Packet Loss for AU915 / US915 Band ===
667 667  
668 -
669 669  (((
670 -//The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.//
587 +The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.
671 671  )))
672 672  
673 673  (((
674 -//The reason for this problem is that the node does not lock the channel after joining the network.//
675 -
676 -
591 +The reason for this problem is that the node does not lock the channel after joining the network.
677 677  )))
678 678  
679 679  (((
680 -(% style="color:red" %)**Solution:**
681 -
682 -
595 +Solution:
683 683  )))
684 684  
685 685  (((
686 -//(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.//
599 +(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.
687 687  )))
688 688  
689 689  * (((
690 -(% style="color:blue" %)**//AT Command: AT+CHE//**
603 +AT Command: AT+CHE
691 691  )))
692 692  
693 693  * (((
694 -//**Example: ** (% style="color:#037691" %)**AT+CHE=2**(%%)  ~/~/set channel mode to 1//
607 +Example:AT+CHE=1 ~/~/set channel mode to 1
695 695  )))
696 696  
697 697  * (((
698 -(% style="color:blue" %)**//Downlink Command: 0x24//**
699 -
700 -
611 +Downlink Command: 0x24
701 701  )))
702 702  
703 703  (((
704 -//Format: Command Code (0x24) followed by 1 bytes channel value.//
615 +Format: Command Code (0x24) followed by 1 bytes channel value.
705 705  )))
706 706  
707 -
708 708  (((
709 -//If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.//
619 +If the downlink payload=2401, it means set channel mode to 1, while type code is 24.
710 710  )))
711 711  
712 712  * (((
713 -//**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2//
623 +Example 1: Downlink Payload: 2401 ~/~/ set channel mode to 1
624 +)))
714 714  
715 -
626 +* (((
627 +Example 2: Downlink Payload: 2405 ~/~/ set channel mode to 5
716 716  )))
717 717  
718 718  (((
719 -//(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.//
631 +(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.
720 720  )))
721 721  
722 722  (((
723 -//The latest firmware for end node will have this bug fixed.//
635 +The latest firmware for end node will have this bug fixed.
724 724  )))
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