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Changes for page Notes for Helium

Last modified by Xiaoling on 2025/07/31 17:59
From version 88.7
edited by Xiaoling
on 2022/07/23 14:52
Change comment: There is no comment for this version
To version 37.3
edited by Xiaoling
on 2022/05/26 09:48
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,22 +1,19 @@
1 -**~ Table of Contents:**
1 +**~ Contents:**
2 2  
3 3  {{toc/}}
4 4  
5 5  
6 += 1. Use Dragino Gateways/Hotspots with Helium =
6 6  
8 +== 1.1 Support Models ==
7 7  
8 -= **1.  Use Dragino Gateways/Hotspots with Helium** =
10 +There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.
9 9  
10 -== **1.1  Support Models** ==
11 -
12 -
13 -//There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.//
14 -
15 15  (((
16 -//Dragino has different gateway models that support different types.//
13 +Dragino has different gateway models that support different types.
17 17  )))
18 18  
19 -(% border="1" style="background-color:#ffffcc; width:510px" %)
16 +(% border="1" style="background-color:#ffffcc; width:560px" %)
20 20  |(% colspan="4" style="width:589px" %)(% style="color:green" %)**Dragino Hotspots for Helium**
21 21  |(% style="color:green; width:132px" %)**Model**|(% style="color:green; width:126px" %)**Hotspot Types**|(% style="color:green; width:121px" %)**Mining Ability**|(% style="color:green; width:203px" %)**Configure Instruction**
22 22  |(% style="width:132px" %)(((
... ... @@ -23,110 +23,89 @@
23 23  [[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]],
24 24  
25 25  [[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]]
26 -)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.ConnectData-OnlyHotspottoHelium"]]
27 -|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
23 +)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>url:https://wiki.dragino.com/index.php/Notes_for_Helium#Connect_Data-Only_Hotspot_to_Helium]]
24 +|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>http://8.211.40.43/xwiki/bin/view/Main/User%20Manual%20for%20All%20Gateway%20models/HP0D/]]
28 28  
29 29  **Frequencies on the Helium Network**
30 30  
31 -* //The frequencies currently available are CN470/EU868/US915/AU915//
28 +* The frequencies currently available are CN470/EU868/US915/AU915
32 32  
33 -(% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
30 +**Note**: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]
34 34  
32 += 2. Connect Data-Only Hotspot to Helium =
35 35  
34 +== 2.1 Prerequisites ==
36 36  
37 -= **2.  Connect Data-Only Hotspot to Helium** =
36 +* Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
38 38  
39 -== **2.1  Prerequisites** ==
38 +== 2.2 Step 1:Configure Frequency Band ==
40 40  
40 +Each country has a requirement for frequency region. Choose the right one for your area.
41 41  
42 -* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
42 +[[image:image-20220524170317-1.png]]
43 43  
44 -== **2.2  Step 1: Configure Frequency Band** ==
44 +Select fre
45 45  
46 +== 2.3 Step 2: Download the Helium-gateway-rs ==
46 46  
47 -//Each country has a requirement for frequency region. Choose the right one for your area.//
48 +Click Download Helium Server and the gateway will download the Helium-gateway-rs
48 48  
49 -[[image:image-20220531175337-1.png]]
50 +[[image:image-20220524170337-2.png]]
50 50  
52 +Start download the Helium-gatewayrs
51 51  
54 +[[image:image-20220524170359-3.png]]
52 52  
53 -== **2.3  Step 2: Download the Helium-gateway-rs** ==
56 +Helium-gatewayrs download success
54 54  
58 +If download fails, click and download again
55 55  
56 -//Click Download Helium Server and the gateway will download the Helium-gateway-rs//
60 +[[image:image-20220524170437-4.png]]
57 57  
58 -[[image:image-20220615150600-1.png||height="559" width="1045"]]
62 +Helium-gatewayrs download fail
59 59  
64 +== 2.4 Step 3: Install the Helium-gateway-rs ==
60 60  
61 -//**Start download to Helium-gateway-rs**//
66 +Click **Install Helium Server** to install gateway-rs.
62 62  
63 -[[image:image-20220615150627-2.png||height="598" width="1044"]]
68 +[[image:image-20220524170458-5.png]]
64 64  
65 -//**Helium-gatewayrs download success**//
66 -
67 -
68 -//**If download fails, click and download again**//
69 -
70 -[[image:image-20220615150717-3.png||height="605" width="1039"]]
71 -
72 -
73 -== **2.4  Step 3: Install the Helium-gateway-rs** ==
74 -
75 -
76 -//Click **Install Helium Server** to install gateway-rs.//
77 -
78 -[[image:image-20220615150734-4.png||height="619" width="1035"]]
79 -
80 80  Install the Helium gateway-rs
81 81  
72 +**Note**: User will see the echo characters of Helium gateway-rs have been installed successfully.
82 82  
83 -(% style="color:red" %)**Note: User will see the echo characters of Helium gateway-rs have been installed successfully.**
74 +== 2.5 Step 4: Save&start the Helium Server ==
84 84  
76 +Click **Save&Apply** and gateway will start to connect the Helium. The UI shows the connect status.
85 85  
78 +[[image:image-20220524170524-6.png]]
86 86  
87 -== **2.5  Step 4: Save&start the Helium Server** ==
80 +Start Helium-gateway-rs
88 88  
82 +== 2.6 Step 5: Check Gateway Connection before onboarding ==
89 89  
90 -//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
84 +A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.
91 91  
92 -[[image:image-20220615150903-5.png||height="592" width="1031"]]
93 -
94 -
95 -//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
96 -
97 -[[image:image-20220615151057-6.png||height="580" width="1026"]]
98 -
99 -
100 -
101 -== **2.6  Step 5: Check Gateway Connection before onboarding** ==
102 -
103 -
104 -//A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.//
105 -
106 106  (((
107 -//Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.//
87 +Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.
108 108  )))
109 109  
110 -[[image:image-20220526094537-1.png||height="395" width="1323"]]
90 +[[image:image-20220526094537-1.png]]
111 111  
92 +Check if the packet is transferred via LPS8
112 112  
113 -(% style="color:red" %)**Note: The hotspot is not valid for search in Helium Console before onboarding.**
94 +**Note:** The hotspot is not valid for search in Helium Console before onboarding.
114 114  
96 +== 2.7 Step 6: Onboarding Data-Only Hotspot ==
115 115  
98 +(% style="color:red" %)**Note: Onboarding a Data-Only hotspot is not necessary, and it will gain very, very small awards on HNT by data-transfer .**
116 116  
117 -== **2.7  Step 6: Onboarding Data-Only Hotspot** ==
100 +User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.
118 118  
102 +Below are the steps we do as per above link here.
119 119  
120 -(% style="color:red" %)**Note: Onboarding a Data-Only hotspot is necessary for downlink to work. otherwise, the downlink message for LoRa won't work .**
121 -
122 -
123 -//User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.//
124 -
125 -//Below are the steps we do as per above link here.//
126 -
127 -
128 128  (((
129 -(% style="color:red" %)//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//
105 +~1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.
130 130  )))
131 131  
132 132  (% class="box" %)
... ... @@ -154,13 +154,12 @@
154 154  )))
155 155  
156 156  (((
157 -(% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
133 +**Note**: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.
158 158  )))
159 159  
160 160  
161 -
162 162  (((
163 -(% style="color:red" %)//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//
138 +2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.
164 164  )))
165 165  
166 166  (% class="box" %)
... ... @@ -192,17 +192,8 @@
192 192  )))
193 193  
194 194  (((
195 -//We got the txn info from this step.//
196 -
197 -
198 -
199 -(% style="color:red" %)//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**//
200 -
201 -
202 -(% style="color:red" %)**Note: below are two commands, the command without ~-~-commit is the preview mode.**
203 -
204 -
205 -//Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.//
170 +We got the txn info from this step.
171 +\\3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step. Note, below are two commands, the command without ~-~-commit is the preview mode. Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.
206 206  )))
207 207  
208 208  (% class="box" %)
... ... @@ -245,9 +245,7 @@
245 245  )))
246 246  
247 247  (((
248 -
249 -
250 -(% style="color:red" %)//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**//
214 +4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.
251 251  )))
252 252  
253 253  (% class="box" %)
... ... @@ -302,25 +302,21 @@
302 302  )))
303 303  
304 304  (((
305 -(% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
269 +Note: The add hotspot and assert location step might need some time to be effect.
306 306  )))
307 307  
308 308  (((
309 -//After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.//
310 -
311 -
312 -
273 +After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.
313 313  )))
314 314  
315 -== **2.8  Debug Connection** ==
276 +== 2.8 Debug Connection ==
316 316  
317 -=== **2.8.1  Check pkt-fwd running Log** ===
278 +=== 2.8.1 Check pkt-fwd running Log ===
318 318  
280 +This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.
319 319  
320 -//This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.//
321 -
322 322  (((
323 -//Below logs shows the gateway receive two LoRaWAN packets.//
283 +Below logs shows the gateway receive two LoRaWAN packets.
324 324  )))
325 325  
326 326  (% class="box" %)
... ... @@ -344,22 +344,18 @@
344 344  Sun Nov 14 14:28:19 2021 daemon.info lora_pkt_fwd[3145]: REPORT~~ ~#~## [DOWNSTREAM] ~#~##
345 345  )))
346 346  
307 +=== 2.8.2 Check gateway-rs Log ===
347 347  
309 +SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.
348 348  
349 -=== **2.8.2  Check gateway-rs Log** ===
311 +[[image:image-20220524170627-8.png]]
350 350  
313 +Helium-gatewayrs log
351 351  
352 -//SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.//
315 +**Note**: logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.
353 353  
354 -[[image:image-20220531175809-7.png]]
317 +=== 2.8.3 View the public key address and animal name ===
355 355  
356 -
357 -(% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
358 -
359 -
360 -=== **2.8.3  View the public key address and animal name** ===
361 -
362 -
363 363  (% class="box" %)
364 364  (((
365 365  (((
... ... @@ -376,145 +376,114 @@
376 376  )))
377 377  )))
378 378  
379 -[[image:image-20220531175844-8.png]]
335 +[[image:image-20220524170640-9.png]]
380 380  
381 381  Hostpot key and animal name
382 382  
339 +=== 2.8.4 Backup/Restor gateway-rs key ===
383 383  
384 -
385 -=== **2.8.4  Backup/Restor gateway-rs key** ===
386 -
387 -
388 388  (((
389 -//For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.//
342 +For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.
390 390  )))
391 391  
392 -[[image:image-20220531175919-9.png]]
345 +[[image:image-20220524170701-10.png]]
393 393  
347 +Backup and restore key
394 394  
349 +== 2.9 Forward the data to the other server ==
395 395  
396 -== **2.9  Forward the data to the other server** ==
351 +=== 2.9.1 Introduction ===
397 397  
398 -=== **2.9.1  Introduction** ===
399 -
400 -
401 401  (((
402 -//The Dragino gateway has supports the double server settings.//
354 +The Dragino gateway has supports the double server settings.
403 403  )))
404 404  
405 405  (((
406 -//Users can back to the page of Semtech UDP to configure other server settings.//
407 -
408 -
358 +Users can back to the page of Semtech UDP to configure other server settings.
409 409  )))
410 410  
411 -=== **2.9.2  Example** ===
361 +=== 2.9.2 Example ===
412 412  
363 +The following takes The Things Network as another LoRaWAN server as an example,
413 413  
414 -//The following takes The Things Network as another LoRaWAN server as an example.//
365 +==== 2.9.2.1 Step 1: Back to Semtech UDP page ====
415 415  
367 +[[image:image-20220524170722-11.png]]
416 416  
417 -
418 -==== (% style="color:blue" %)**Step 1: Back to Semtech UDP page**(%%) ====
419 -
420 -
421 -[[image:image-20220531180002-10.png]]
422 -
423 423  Back to Semtech UDP page
424 424  
371 +==== 2.9.2.2 Step 2: Configure the double server forwarding ====
425 425  
426 -==== (% style="color:blue" %)**Step 2: Configure the double server forwarding**(%%) ====
373 +[[image:image-20220524170800-12.png]]
427 427  
375 +Configure the double server
428 428  
429 -[[image:image-20220531180048-11.png]]
377 +The user can configure the secondary server and then click the button of Save&Apply.
430 430  
379 +== 2.10 Connect Full Hotspot to Helium ==
431 431  
432 -//The user can configure the secondary server and then click the button of **Save&Apply**.//
381 += 3. Use Dragino Sensors with Helium =
433 433  
383 +== 3.1 How to add up user's end-node with Helium console ==
434 434  
435 -== **2.10 Connect Full Hotspot to Helium** ==
385 +=== 3.1.1 Step 1:Login the Helium console ===
436 436  
437 -= **3. Use Dragino Sensors with Helium** =
387 +User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]
438 438  
389 +[[image:image-20220524170958-13.png]]
439 439  
440 -== **3.1 How to add up user's end-node with Helium console** ==
441 -
442 -
443 -=== **3.1.1 Step 1: Login the Helium console** ===
444 -
445 -
446 -//User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]//
447 -
448 -[[image:image-20220531180150-12.png]]
449 -
450 450  login Helium console
451 451  
393 +=== 3.1.2 Step 2:Add up your end-node's key ===
452 452  
453 -=== **3.1.2 Step 2: Add up your end-node's key** ===
395 +User add up end-node's key from console ~-~->dervice
454 454  
397 +[[image:image-20220524171027-14.png]]
455 455  
456 -//User add up end-node's key from console ~-~->dervice//
457 -
458 -[[image:image-20220531180224-13.png]]
459 -
460 460  To add a device
461 461  
401 +=== 3.1.3 Step 3:Activate the end-node ===
462 462  
463 -=== **3.1.3 Step 3:Activate the end-node** ===
464 -
465 -
466 466  (((
467 -//Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**//
404 +Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**
468 468  )))
469 469  
470 -[[image:image-20220531105239-2.png]]
407 +[[image:image-20220524171045-15.png]]
471 471  
472 472  end-node traffic.
473 473  
411 +== 3.2 How to use decoder ==
474 474  
475 -== **3.2 How to use decoder** ==
413 +=== 3.2.1 Step 1:Users can create decoders on functions ===
476 476  
477 -=== **3.2.1 Step 1:Users can create decoders on functions** ===
415 +[[image:image-20220524171109-16.png]]
478 478  
479 -
480 -[[image:image-20220531105325-3.png]]
481 -
482 482  Decoder.
483 483  
419 +=== 3.2.2 Step 2:Add a decoder in functions and apply it to the specified label ===
484 484  
485 -=== **3.2.2 Step 2:Add a decoder in functions and apply it to the specified label** ===
421 +[[image:image-20220524171130-17.png]]
486 486  
423 +[[image:image-20220524171156-18.png]]
487 487  
488 -[[image:image-20220526095629-6.png]]
425 +[[image:image-20220524171317-20.png]]
489 489  
427 +Decoder.
490 490  
491 -[[image:image-20220526095553-5.png]]
429 +Add decoder complete.
492 492  
431 +== 3.3 How to send a downlink to end device from Helium ==
493 493  
494 -[[image:image-20220526100057-8.png||height="352" width="1133"]]
495 -
496 -
497 -**//Add decoder complete.//**
498 -
499 -=== **3.2.3 Where is the decoder？** ===
500 -
501 -[[console-decoders/Dragino at master · helium/console-decoders · GitHub>>url:https://github.com/helium/console-decoders/tree/master/Dragino]]
502 -
503 -[[image:image-20220617140118-1.png||height="550" width="883"]]
504 -
505 -== **3.3 How to send a downlink to end device from Helium** ==
506 -
507 -
508 508  (((
509 -//The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example~://
434 +The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example:
510 510  )))
511 511  
512 512  (((
513 -//The Downlink command comes from this link：[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]//
438 +The Downlink command comes from this link：[[https:~~/~~/wiki.dragino.com/index.php?title=End_Device_Downlink_Command>>url:https://wiki.dragino.com/index.php?title=End_Device_Downlink_Command]]
514 514  )))
515 515  
516 516  (((
517 -//Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds//
442 +Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
518 518  )))
519 519  
520 520  (% class="box" %)
... ... @@ -526,164 +526,142 @@
526 526  
527 527  Downlink
528 528  
454 +== 3.4 How to add integration to different IoT Servers ==
529 529  
530 -== **3.4 How to add integration to different IoT Servers** ==
456 +=== 3.4.1 TagoIO ===
531 531  
532 -=== **3.4.1 TagoIO** ===
458 +The steps to add integration are very simple. Please see the following process.
533 533  
460 +[[image:image-20220524171412-22.png]]
534 534  
535 -**//The steps to add integration are very simple. Please see the following process.//**
462 +TagoIO.
536 536  
464 +Generate the authorization code and then copy it.
537 537  
538 -[[image:image-20220526102429-23.png||height="630" width="1198"]]
466 +[[image:image-20220524171432-23.png]]
539 539  
468 +TagoIO.
540 540  
470 +Apply Integration to Label.
541 541  
542 -**//Generate the authorization code and then copy it.//**
472 +[[image:image-20220524171451-24.png]]
543 543  
474 +TagoIO.
544 544  
545 -[[image:image-20220526100452-10.png||height="314" width="1188"]]
476 +[[image:image-20220524171510-25.png]]
546 546  
478 +TagoIO.
547 547  
480 +Click LoRaWAN Helium,select the device.
548 548  
549 -//**Apply Integration to Label.**//
482 +[[image:image-20220524171614-26.png]]
550 550  
484 +TagoIO.
551 551  
552 -[[image:image-20220526100802-13.png]]
486 +Fill in DEVEUI and create my device.
553 553  
488 +[[image:image-20220524171650-27.png]]
554 554  
555 -
556 -[[image:image-20220526100927-14.png]]
557 -
558 -
559 -
560 -**//Click LoRaWAN Helium,select the device.//**
561 -
562 -
563 -[[image:image-20220526101215-15.png||height="599" width="1117"]]
564 -
565 -
566 -
567 -**//Fill in DEVEUI and create my device.//**
568 -
569 -
570 -[[image:image-20220526101419-16.png]]
571 -
572 572  TagoIO.
573 573  
492 +=== 3.4.2 Cayenne ===
574 574  
575 -=== **3.4.2 Cayenne** ===
494 +The process of creating devices is similar to Tago.
576 576  
496 +[[image:image-20220524171744-29.png]]
577 577  
578 -//The process of creating devices is similar to Tago.//
579 -
580 -[[image:image-20220526101616-18.png||height="456" width="1097"]]
581 -
582 582  Cayenne.
583 583  
500 +[[image:image-20220524171826-30.png]]
584 584  
585 -[[image:image-20220526101547-17.png||height="656" width="1092"]]
586 -
587 587  Cayenne.
588 588  
504 +[[image:image-20220524171852-31.png]]
589 589  
590 -[[image:image-20220526101702-19.png||height="528" width="1109"]]
591 -
592 592  Cayenne.
593 593  
508 +[[image:image-20220524171915-32.png]]
594 594  
595 -[[image:image-20220526102303-22.png]]
596 -
597 597  Cayenne.
598 598  
512 +[[image:image-20220524171942-33.png]]
599 599  
600 -[[image:image-20220526102114-21.png]]
601 -
602 602  Cayenne.
603 603  
516 +[[image:image-20220524172009-34.png]]
604 604  
605 -[[image:image-20220526101940-20.png||height="543" width="1044"]]
606 -
607 607  Cayenne.
608 608  
520 +== 3.5 Trouble Shooting ==
609 609  
610 -== **3.5 Trouble Shooting** ==
522 +=== 3.5.1 Trouble to Join Helium ===
611 611  
612 -=== **3.5.1 Trouble to Join Helium** ===
613 -
614 -
615 615  (((
616 -**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
617 -
618 -
525 +Assume the device is powered correctly. If you don't see data in Helium. The possibilities are:
619 619  )))
620 620  
621 621  (((
622 -//1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)//
529 +1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)
623 623  )))
624 624  
625 625  (((
626 -//2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)//
533 +2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)
627 627  )))
628 628  
629 629  (((
630 -//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
631 -
632 -
537 +3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)
633 633  )))
634 634  
635 -=== **3.5.2 Packet Loss for AU915 / US915 Band** ===
540 +=== 3.5.2 Packet Loss for AU915 / US915 Band ===
636 636  
637 -
638 638  (((
639 -//The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.//
543 +The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.
640 640  )))
641 641  
642 642  (((
643 -//The reason for this problem is that the node does not lock the channel after joining the network.//
547 +The reason for this problem is that the node does not lock the channel after joining the network.
644 644  )))
645 645  
646 646  (((
647 -**Solution:**
648 -
649 -
551 +Solution:
650 650  )))
651 651  
652 652  (((
653 -//(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.//
555 +(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.
654 654  )))
655 655  
656 656  * (((
657 -//AT Command: AT+CHE//
559 +AT Command: AT+CHE
658 658  )))
659 659  
660 660  * (((
661 -//Example:**AT+CHE=2** ~/~/set channel mode to 1//
563 +Example:AT+CHE=1 ~/~/set channel mode to 1
662 662  )))
663 663  
664 664  * (((
665 -//Downlink Command: 0x24//
567 +Downlink Command: 0x24
666 666  )))
667 667  
668 668  (((
669 -//Format: Command Code (0x24) followed by 1 bytes channel value.//
571 +Format: Command Code (0x24) followed by 1 bytes channel value.
670 670  )))
671 671  
672 672  (((
673 -//If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.//
575 +If the downlink payload=2401, it means set channel mode to 1, while type code is 24.
674 674  )))
675 675  
676 676  * (((
677 -//Example 1: Downlink Payload: **0x2402** ~/~/ set channel mode to 2//
579 +Example 1: Downlink Payload: 2401 ~/~/ set channel mode to 1
580 +)))
678 678  
679 -
680 -
582 +* (((
583 +Example 2: Downlink Payload: 2405 ~/~/ set channel mode to 5
681 681  )))
682 682  
683 683  (((
684 -//(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.//
587 +(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.
685 685  )))
686 686  
687 687  (((
688 -//The latest firmware for end node will have this bug fixed.//
591 +The latest firmware for end node will have this bug fixed.
689 689  )))
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