<
From version < 88.6 >
edited by Xiaoling
on 2022/07/23 14:38
To version < 99.9 >
edited by Xiaoling
on 2023/04/21 17:10
>
Change comment: There is no comment for this version

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5 5  
6 6  
7 7  
8 -= **1.  Use Dragino Gateways/Hotspots with Helium** =
8 += 1.  Use Dragino Gateways/Hotspots with Helium =
9 9  
10 -== **1.1  Support Models** ==
10 +== 1.1  Support Models ==
11 11  
12 12  
13 -//There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.//
13 +There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.
14 14  
15 15  (((
16 -//Dragino has different gateway models that support different types.//
16 +Dragino has different gateway models that support different types.
17 17  )))
18 18  
19 -(% border="1" style="background-color:#ffffcc; width:510px" %)
20 -|(% colspan="4" style="width:589px" %)(% style="color:green" %)**Dragino Hotspots for Helium**
21 -|(% style="color:green; width:132px" %)**Model**|(% style="color:green; width:126px" %)**Hotspot Types**|(% style="color:green; width:121px" %)**Mining Ability**|(% style="color:green; width:203px" %)**Configure Instruction**
19 +(% border="1" style="background-color:#f2f2f2; width:510px" %)
20 +|(% colspan="4" style="background-color:#d9e2f3; color:#0070c0; width:589px" %)**Dragino Hotspots for Helium**
21 +|(% style="color:#0070c0; width:132px" %)**Model**|(% style="color:#0070c0; width:126px" %)**Hotspot Types**|(% style="color:#0070c0; width:121px" %)**Mining Ability**|(% style="color:#0070c0; width:203px" %)**Configure Instruction**
22 22  |(% style="width:132px" %)(((
23 23  [[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]],
24 24  
25 25  [[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]]
26 -)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.ConnectData-OnlyHotspottoHelium"]]
27 -|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
26 +)))|Data-Only Hotspot|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.A0ConnectData-OnlyHotspottoHelium"]]
27 +|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|Full Hotspot|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
28 28  
29 -**Frequencies on the Helium Network**
29 +(% style="color:blue" %)**Frequencies on the Helium Network**
30 30  
31 31  * //The frequencies currently available are CN470/EU868/US915/AU915//
32 32  
33 -
34 34  (% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
35 35  
36 36  
36 += 2.  Connect Data-Only Hotspot to Helium =
37 37  
38 -= **2.  Connect Data-Only Hotspot to Helium** =
38 +== 2.1  Prerequisites ==
39 39  
40 -== **2.1  Prerequisites** ==
41 41  
41 +* Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
42 42  
43 -* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
44 44  
45 45  
45 +== 2.2  Step 1: Configure Frequency Band ==
46 46  
47 -== **2.2  Step 1: Configure Frequency Band** ==
48 48  
48 +Each country has a requirement for frequency region. Choose the right one for your area.
49 49  
50 -//Each country has a requirement for frequency region. Choose the right one for your area.//
51 -
52 52  [[image:image-20220531175337-1.png]]
53 53  
54 54  
53 +== 2.3  Step 2: Download the Helium-gateway-rs ==
55 55  
56 -== **2.3  Step 2: Download the Helium-gateway-rs** ==
57 57  
56 +Click Download Helium Server and the gateway will download the Helium-gateway-rs
58 58  
59 -//Click Download Helium Server and the gateway will download the Helium-gateway-rs//
60 60  
61 61  [[image:image-20220615150600-1.png||height="559" width="1045"]]
62 62  
... ... @@ -73,10 +73,10 @@
73 73  [[image:image-20220615150717-3.png||height="605" width="1039"]]
74 74  
75 75  
76 -== **2.4  Step 3: Install the Helium-gateway-rs** ==
74 +== 2.4  Step 3: Install the Helium-gateway-rs ==
77 77  
78 78  
79 -//Click **Install Helium Server** to install gateway-rs.//
77 +Click (% style="color:blue" %)**Install Helium Server**(%%) to install gateway-rs.
80 80  
81 81  [[image:image-20220615150734-4.png||height="619" width="1035"]]
82 82  
... ... @@ -86,28 +86,28 @@
86 86  (% style="color:red" %)**Note: User will see the echo characters of Helium gateway-rs have been installed successfully.**
87 87  
88 88  
87 +== 2.5  Step 4: Save&start the Helium Server ==
89 89  
90 -== **2.5  Step 4: Save&start the Helium Server** ==
91 91  
90 +By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.
92 92  
93 -//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
94 94  
95 95  [[image:image-20220615150903-5.png||height="592" width="1031"]]
96 96  
97 97  
98 -//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
99 99  
97 +Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.
98 +
100 100  [[image:image-20220615151057-6.png||height="580" width="1026"]]
101 101  
102 102  
102 +== 2.6  Step 5: Check Gateway Connection before onboarding ==
103 103  
104 -== **2.6  Step 5: Check Gateway Connection before onboarding** ==
105 105  
105 +A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.
106 106  
107 -//A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.//
108 -
109 109  (((
110 -//Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.//
108 +Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.
111 111  )))
112 112  
113 113  [[image:image-20220526094537-1.png||height="395" width="1323"]]
... ... @@ -116,17 +116,19 @@
116 116  (% style="color:red" %)**Note: The hotspot is not valid for search in Helium Console before onboarding.**
117 117  
118 118  
119 -== 2.7 Step 6: Onboarding Data-Only Hotspot ==
117 +== 2.7  Step 6: Onboarding Data-Only Hotspot ==
120 120  
119 +
121 121  (% style="color:red" %)**Note: Onboarding a Data-Only hotspot is necessary for downlink to work. otherwise, the downlink message for LoRa won't work .**
122 122  
123 -//User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.//
124 124  
125 -//Below are the steps we do as per above link here.//
123 +User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.
126 126  
125 +Below are the steps we do as per above link here.
127 127  
127 +
128 128  (((
129 -//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//
129 +(% style="color:blue" %)//**1. Set up Helium-Wallet in my computer. [[https:~~/~~/docs.helium.com/wallets/cli-wallet>>url:https://docs.helium.com/wallets/cli-wallet]]. and funds this wallet. From this step, we got the wallet info as below.**//
130 130  )))
131 131  
132 132  (% class="box" %)
... ... @@ -153,13 +153,15 @@
153 153  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
154 154  )))
155 155  
156 +
156 156  (((
157 157  (% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
158 158  )))
159 159  
160 160  
162 +
161 161  (((
162 -//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//
164 +(% style="color:blue" %)//**2. Get txn. In the data-only hotspot. run below command to add a hotspot, owner is the owner wallet of this hotspot, payer is the payer to pay transaction cost.**//
163 163  )))
164 164  
165 165  (% class="box" %)
... ... @@ -192,12 +192,16 @@
192 192  
193 193  (((
194 194  //We got the txn info from this step.//
195 -\\//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**//
196 196  
197 197  
199 +
200 +(% style="color:blue" %)//**3. Add Hotspot. In the computer with helium wallet. run below command, replace the txn with the txn you got in above step.**//
201 +
202 +
198 198  (% style="color:red" %)**Note: below are two commands, the command without ~-~-commit is the preview mode.**
199 199  
200 -//Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.//
205 +
206 +Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.
201 201  )))
202 202  
203 203  (% class="box" %)
... ... @@ -240,7 +240,9 @@
240 240  )))
241 241  
242 242  (((
243 -//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**//
249 +
250 +
251 +(% style="color:blue" %)//**4. Assert Location. In helium Wallet. run below command, note, the ~-~-gateway should input gateway address from step 2.**//
244 244  )))
245 245  
246 246  (% class="box" %)
... ... @@ -294,25 +294,26 @@
294 294  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
295 295  )))
296 296  
305 +
297 297  (((
298 -**Note: The add hotspot and assert location step might need some time to be effect.**
307 +(% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
299 299  )))
300 300  
301 301  (((
302 -//After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.//
311 +After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.
303 303  
304 304  
305 305  )))
306 306  
307 -== **2.8 Debug Connection** ==
316 +== 2.8  Debug Connection ==
308 308  
309 -=== **2.8.1 Check pkt-fwd running Log** ===
318 +=== 2.8.1  Check pkt-fwd running Log ===
310 310  
311 311  
312 -//This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.//
321 +This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.
313 313  
314 314  (((
315 -//Below logs shows the gateway receive two LoRaWAN packets.//
324 +Below logs shows the gateway receive two LoRaWAN packets.
316 316  )))
317 317  
318 318  (% class="box" %)
... ... @@ -337,7 +337,7 @@
337 337  )))
338 338  
339 339  
340 -=== **2.8.2 Check gateway-rs Log** ===
349 +=== 2.8.2  Check gateway-rs Log ===
341 341  
342 342  
343 343  //SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.//
... ... @@ -345,10 +345,10 @@
345 345  [[image:image-20220531175809-7.png]]
346 346  
347 347  
348 -**Note**: logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.
357 +(% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
349 349  
350 350  
351 -=== **2.8.3 View the public key address and animal name** ===
360 +=== 2.8.3  View the public key address and animal name ===
352 352  
353 353  
354 354  (% class="box" %)
... ... @@ -372,63 +372,78 @@
372 372  Hostpot key and animal name
373 373  
374 374  
375 -=== **2.8.4 Backup/Restor gateway-rs key** ===
384 +=== 2.8.4  Backup/Restor gateway-rs key ===
376 376  
386 +
377 377  (((
378 -//For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.//
388 +For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.
379 379  )))
380 380  
381 381  [[image:image-20220531175919-9.png]]
382 382  
383 383  
394 +=== 2.8.5  How to manually download helium gateway-rs via SSH access to the gateway Linux console ===
384 384  
385 -== **2.9 Forward the data to the other server** ==
386 386  
387 -=== **2.9.1 Introduction** ===
397 +(% class="box infomessage" %)
398 +(((
399 +**cd /tmp;wget -O helium-gateway-rs-dragino.ipk [[https:~~/~~/github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk>>https://github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk]]**
388 388  
401 +**opkg install helium-gateway-rs-dragino.ipk **
402 +)))
389 389  
404 +[[image:image-20230320141404-1.png]]
405 +
406 +
407 +== 2.9  Forward the data to the other server ==
408 +
409 +=== 2.9.1  Introduction ===
410 +
411 +
390 390  (((
391 -//The Dragino gateway has supports the double server settings.//
413 +The Dragino gateway has supports the double server settings.
392 392  )))
393 393  
394 394  (((
395 -//Users can back to the page of Semtech UDP to configure other server settings.//
417 +Users can back to the page of Semtech UDP to configure other server settings.
396 396  
397 397  
398 398  )))
399 399  
400 -=== **2.9.2 Example** ===
422 +=== 2.9.2  Example ===
401 401  
402 402  
403 -//The following takes The Things Network as another LoRaWAN server as an example.//
425 +The following takes The Things Network as another LoRaWAN server as an example.
404 404  
405 405  
406 -==== **2.9.2.1 Step 1: Back to Semtech UDP page** ====
407 407  
429 +==== (% style="color:blue" %)**Step 1: Back to Semtech UDP page**(%%) ====
408 408  
431 +
409 409  [[image:image-20220531180002-10.png]]
410 410  
411 411  Back to Semtech UDP page
412 412  
413 413  
414 -==== **2.9.2.2 Step 2: Configure the double server forwarding** ====
415 415  
438 +==== (% style="color:blue" %)**Step 2: Configure the double server forwarding**(%%) ====
416 416  
440 +
417 417  [[image:image-20220531180048-11.png]]
418 418  
419 419  
420 -//The user can configure the secondary server and then click the button of **Save&Apply**.//
444 +The user can configure the secondary server and then click the button of (% style="color:red" %)**Save&Apply**.
421 421  
422 422  
423 -== **2.10 Connect Full Hotspot to Helium** ==
447 +== 2.10  Connect Full Hotspot to Helium ==
424 424  
425 -= **3. Use Dragino Sensors with Helium** =
426 426  
427 427  
428 -== **3.1 How to add up user's end-node with Helium console** ==
451 += 3.  Use Dragino Sensors with Helium =
429 429  
453 +== 3.1  How to add up user's end-node with Helium console ==
430 430  
431 -=== **3.1.1 Step 1: Login the Helium console** ===
455 +=== 3.1.1  Step 1: Login the Helium console ===
432 432  
433 433  
434 434  //User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]//
... ... @@ -438,10 +438,10 @@
438 438  login Helium console
439 439  
440 440  
441 -=== **3.1.2 Step 2: Add up your end-node's key** ===
465 +=== 3.1.2  Step 2: Add up your end-node's key ===
442 442  
443 443  
444 -//User add up end-node's key from console ~-~->dervice//
468 +User add up end-node's key from console ~-~->dervice
445 445  
446 446  [[image:image-20220531180224-13.png]]
447 447  
... ... @@ -448,11 +448,11 @@
448 448  To add a device
449 449  
450 450  
451 -=== **3.1.3 Step 3:Activate the end-node** ===
475 +=== 3.1.3  Step 3: Activate the end-node ===
452 452  
453 453  
454 454  (((
455 -//Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**//
479 +Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**
456 456  )))
457 457  
458 458  [[image:image-20220531105239-2.png]]
... ... @@ -460,17 +460,25 @@
460 460  end-node traffic.
461 461  
462 462  
463 -== **3.2 How to use decoder** ==
487 +=== 3.1.4 Check Raw Payload for End Node ===
464 464  
465 -=== **3.2.1 Step 1:Users can create decoders on functions** ===
466 466  
490 +Users can check what the end node has uplinked by checking the raw payload. as below:
467 467  
492 +[[image:image-20220912161818-1.png]]
493 +
494 +
495 +== 3.2  How to use decoder ==
496 +
497 +=== 3.2.1  Step 1: Users can create decoders on functions ===
498 +
499 +
468 468  [[image:image-20220531105325-3.png]]
469 469  
470 470  Decoder.
471 471  
472 472  
473 -=== **3.2.2 Step 2:Add a decoder in functions and apply it to the specified label** ===
505 +=== 3.2.2  Step 2: Add a decoder in functions and apply it to the specified label ===
474 474  
475 475  
476 476  [[image:image-20220526095629-6.png]]
... ... @@ -481,33 +481,35 @@
481 481  
482 482  [[image:image-20220526100057-8.png||height="352" width="1133"]]
483 483  
484 -
485 485  **//Add decoder complete.//**
486 486  
487 -=== **3.2.3 Where is the decoder?** ===
488 488  
519 +=== 3.2.3  Where is the decoder? ===
520 +
521 +
489 489  [[console-decoders/Dragino at master · helium/console-decoders · GitHub>>url:https://github.com/helium/console-decoders/tree/master/Dragino]]
490 490  
491 491  [[image:image-20220617140118-1.png||height="550" width="883"]]
492 492  
493 -== **3.3 How to send a downlink to end device from Helium** ==
494 494  
527 +== 3.3  How to send a downlink to end device from Helium ==
495 495  
529 +
496 496  (((
497 -//The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example~://
531 +The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example:
498 498  )))
499 499  
500 500  (((
501 -//The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]//
535 +The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]
502 502  )))
503 503  
504 504  (((
505 -//Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds//
539 +Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
506 506  )))
507 507  
508 508  (% class="box" %)
509 509  (((
510 -01 00 00 3C ~-~-> AQAAPA==
544 +**01 00 00 3C ~-~-> AQAAPA==**
511 511  )))
512 512  
513 513  [[image:image-20220524171341-21.png]]
... ... @@ -515,9 +515,9 @@
515 515  Downlink
516 516  
517 517  
518 -== **3.4 How to add integration to different IoT Servers** ==
552 +== 3.4  How to add integration to different IoT Servers ==
519 519  
520 -=== **3.4.1 TagoIO** ===
554 +=== 3.4.1  TagoIO ===
521 521  
522 522  
523 523  **//The steps to add integration are very simple. Please see the following process.//**
... ... @@ -560,10 +560,10 @@
560 560  TagoIO.
561 561  
562 562  
563 -=== **3.4.2 Cayenne** ===
597 +=== 3.4.2  Cayenne ===
564 564  
565 565  
566 -//The process of creating devices is similar to Tago.//
600 +The process of creating devices is similar to Tago.
567 567  
568 568  [[image:image-20220526101616-18.png||height="456" width="1097"]]
569 569  
... ... @@ -595,11 +595,31 @@
595 595  Cayenne.
596 596  
597 597  
598 -== **3.5 Trouble Shooting** ==
632 +== 3.5  Trouble Shooting ==
599 599  
600 -=== **3.5.1 Trouble to Join Helium** ===
634 +=== 3.5.1  Data-Only Hotspot is not connecting to Helium console ===
601 601  
602 602  
637 +//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
638 +
639 +
640 +1). The hotspot does not finish the onboarding to the helium blockchain.
641 +
642 + after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
643 +
644 +
645 +=== 3.5.2  End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ===
646 +
647 +
648 +Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
649 +
650 +
651 +For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
652 +
653 +
654 +=== 3.5.3  Trouble to Join Helium ===
655 +
656 +
603 603  (((
604 604  **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
605 605  
... ... @@ -607,71 +607,84 @@
607 607  )))
608 608  
609 609  (((
610 -//1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)//
664 +1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)
611 611  )))
612 612  
613 613  (((
614 -//2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)//
668 +2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)
615 615  )))
616 616  
617 617  (((
618 -//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
672 +3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)
619 619  
620 620  
621 621  )))
622 622  
623 -=== **3.5.2 Packet Loss for AU915 / US915 Band** ===
677 +=== 3.5. Packet Loss for AU915 / US915 Band ===
624 624  
625 625  
626 626  (((
627 -//The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.//
681 +The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.
628 628  )))
629 629  
630 630  (((
631 -//The reason for this problem is that the node does not lock the channel after joining the network.//
685 +The reason for this problem is that the node does not lock the channel after joining the network.
686 +
687 +
632 632  )))
633 633  
634 634  (((
635 -**Solution:**
691 +(% style="color:red" %)**Solution:**
636 636  
637 637  
638 638  )))
639 639  
640 640  (((
641 -//(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.//
697 +(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.
642 642  )))
643 643  
644 644  * (((
645 -//AT Command: AT+CHE//
701 +(% style="color:blue" %)**AT Command: AT+CHE**
646 646  )))
647 647  
648 648  * (((
649 -//Example:**AT+CHE=2** ~/~/set channel mode to 1//
705 +**Example: ** (% style="color:#037691" %)**AT+CHE=2**(%%)  ~/~/set channel mode to 1
650 650  )))
651 651  
652 652  * (((
653 -//Downlink Command: 0x24//
709 +(% style="color:blue" %)**Downlink Command: 0x24**
710 +
711 +
654 654  )))
655 655  
656 656  (((
657 -//Format: Command Code (0x24) followed by 1 bytes channel value.//
715 +Format: Command Code (0x24) followed by 1 bytes channel value.
658 658  )))
659 659  
718 +
660 660  (((
661 -//If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.//
720 +If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.
662 662  )))
663 663  
664 664  * (((
665 -//Example 1: Downlink Payload: **0x2402** ~/~/ set channel mode to 2//
724 +**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2
666 666  
667 -
668 668  
669 669  )))
670 670  
671 671  (((
672 -//(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.//
730 +(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.
673 673  )))
674 674  
675 675  (((
676 -//The latest firmware for end node will have this bug fixed.//
734 +The latest firmware for end node will have this bug fixed.
735 +
736 +
737 +=== 3.5.5  ADR doesn't work in EU868 band. ===
738 +
739 +
740 +See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
741 +
742 +
743 +
677 677  )))
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