<
From version < 88.17 >
edited by Xiaoling
on 2022/08/10 17:11
To version < 95.1 >
edited by Edwin Chen
on 2022/09/12 16:00
>
Change comment: There is no comment for this version

Summary

Details

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Author
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1 -XWiki.Xiaoling
1 +XWiki.Edwin
Content
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41 41  
42 42  * //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
43 43  
44 -
45 -
46 -
47 47  == **2.2  Step 1: Configure Frequency Band** ==
48 48  
49 49  
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488 488  end-node traffic.
489 489  
490 490  
488 +=== **3.1.4 Check Raw Payload for End Node** ===
491 491  
490 +Users can check what the end node has uplinked by checking the raw payload. as below:
491 +
492 +
493 +
492 492  == **3.2  How to use decoder** ==
493 493  
494 494  === **3.2.1  Step 1: Users can create decoders on functions** ===
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634 634  
635 635  == **3.5  Trouble Shooting** ==
636 636  
637 -=== **3.5.1  Trouble to Join Helium** ===
638 638  
640 +=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
639 639  
642 +
643 +//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
644 +
645 +
646 +1). The hotspot does not finish the onboarding to the helium blockchain.
647 +
648 + after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
649 +
650 +
651 +=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
652 +
653 +
654 +Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
655 +
656 +
657 +For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
658 +
659 +
660 +
661 +=== **3.5.3  Trouble to Join Helium** ===
662 +
663 +
640 640  (((
641 641  **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
642 642  
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654 654  (((
655 655  //3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
656 656  
657 -
658 658  
659 659  )))
660 660  
661 -=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
684 +=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
662 662  
663 663  
664 664  (((
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716 716  
717 717  (((
718 718  //The latest firmware for end node will have this bug fixed.//
742 +
743 +
744 +=== **3.5.5  ADR doesn't work in EU868 band.** ===
745 +
746 +See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
747 +
748 +
749 +
719 719  )))
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