Changes for page Notes for Helium
Last modified by Edwin Chen on 2024/03/25 08:22
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... ... @@ -43,7 +43,6 @@ 43 43 44 44 45 45 46 - 47 47 == **2.2 Step 1: Configure Frequency Band** == 48 48 49 49 ... ... @@ -654,7 +654,13 @@ 654 654 ((( 655 655 //3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)// 656 656 656 +4) Your gateway is not onboarding to the helium explore, after 23 versions, the data-only hotspot(Gateway) is requested onboarding to helium explore. ~-~-> Please refer to part 2.7 to do it. 657 657 658 +5). You have to use the frequency plan that is compatible with your region. 659 + 660 +For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 661 + 662 + 658 658 659 659 ))) 660 660