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Author

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1		-XWiki.Xiaoling
	1	+XWiki.Xiaoye

Content

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42	42	* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
43	43
44		-
45	45	== **2.2  Step 1: Configure Frequency Band** ==
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47	47
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71	71	[[image:image-20220615150717-3.png||height="605" width="1039"]]
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73	73
	73	+
74	74	== **2.4  Step 3: Install the Helium-gateway-rs** ==
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90	90
91	91	//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
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	93	+
93	93	[[image:image-20220615150903-5.png||height="592" width="1031"]]
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95	95
	97	+
96	96	//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
97	97
98	98	[[image:image-20220615151057-6.png||height="580" width="1026"]]
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154	154	+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
155	155	)))
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	159	+
157	157	(((
158	158	(% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
159	159	)))
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302	302	+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
303	303	)))
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	308	+
305	305	(((
306	306	(% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
307	307	)))
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358	358	(% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
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	365	+
361	361	=== **2.8.3  View the public key address and animal name** ===
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406	406	(((
407	407	//Users can back to the page of Semtech UDP to configure other server settings.//
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	414	+
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410	410	)))
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434	434	//The user can configure the secondary server and then click the button of **Save&Apply**.//
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	443	+
437	437	== **2.10  Connect Full Hotspot to Helium** ==
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624	624
625	625	== **3.5  Trouble Shooting** ==
626	626
627		-=== **3.5.1  Trouble to Join Helium** ===
628	628
	635	+=== 3.5.1 Trouble connecting Helium Console ===
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	637	+
	638	+//**The LPS8/LPS8N/DLOS8/DLOS8N/LG308/LG308N/LIG16/LPS8V2 has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
	639	+
	640	+
	641	+1). The device does not finish the onboarding to the helium blockchain.
	642	+
	643	+ after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices are not connecting to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
	644	+
	645	+
	646	+**//The sensor node is not joining the helium network, the helium console shows it is stuck in the cycle of joining-accept. The possibility is~://**
	647	+
	648	+
	649	+1). Your device is not using the region configuration, where you have to use the frequency plan that is compatible with your region.
	650	+
	651	+ For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
	652	+
	653	+
	654	+
	655	+=== **3.5.2  Trouble to Join Helium** ===
	656	+
	657	+
630	630	(((
631	631	**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
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644	644	(((
645	645	//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
646	646
647		-
648	648
649	649	)))
650	650
651		-=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
	678	+=== **3.5.3  Packet Loss for AU915 / US915 Band** ===
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654	654	(((