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Author

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1		-XWiki.Xiaoling
	1	+XWiki.Edwin

Content

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30	30
31	31	* //The frequencies currently available are CN470/EU868/US915/AU915//
32	32
33		-
34	34	(% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
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43	43	* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
44	44
45		-
46		-
47	47	== **2.2  Step 1: Configure Frequency Band** ==
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49	49
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73	73	[[image:image-20220615150717-3.png||height="605" width="1039"]]
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75	75
	73	+
76	76	== **2.4  Step 3: Install the Helium-gateway-rs** ==
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93	93	//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
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	93	+
95	95	[[image:image-20220615150903-5.png||height="592" width="1031"]]
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97	97
	97	+
98	98	//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
99	99
100	100	[[image:image-20220615151057-6.png||height="580" width="1026"]]
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156	156	+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
157	157	)))
158	158
	159	+
159	159	(((
160	160	(% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
161	161	)))
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304	304	+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
305	305	)))
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	308	+
307	307	(((
308	308	(% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
309	309	)))
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360	360	(% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
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	365	+
363	363	=== **2.8.3  View the public key address and animal name** ===
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408	408	(((
409	409	//Users can back to the page of Semtech UDP to configure other server settings.//
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	414	+
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412	412	)))
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436	436	//The user can configure the secondary server and then click the button of **Save&Apply**.//
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	443	+
439	439	== **2.10  Connect Full Hotspot to Helium** ==
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626	626
627	627	== **3.5  Trouble Shooting** ==
628	628
629		-=== **3.5.1  Trouble to Join Helium** ===
630	630
	635	+=== **3.5.1 Data-Only Hotspot is not connecting to Helium console** ===
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	637	+
	638	+//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
	639	+
	640	+
	641	+1). The hotspot does not finish the onboarding to the helium blockchain.
	642	+
	643	+ after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
	644	+
	645	+
	646	+=== **3.5.2 End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ** ===
	647	+
	648	+
	649	+Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
	650	+
	651	+
	652	+For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
	653	+
	654	+
	655	+
	656	+=== **3.5.3  Trouble to Join Helium** ===
	657	+
	658	+
632	632	(((
633	633	**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
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646	646	(((
647	647	//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
648	648
649		-
650	650
651	651	)))
652	652
653		-=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
	679	+=== **3.5.4  Packet Loss for AU915 / US915 Band** ===
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655	655
656	656	(((
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684	684	* (((
685	685	(% style="color:blue" %)**//Downlink Command: 0x24//**
686	686
687		-
688	688
689	689	)))
690	690
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700	700	* (((
701	701	//**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2//
702	702
703		-
704	704
705	705	)))
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