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Author

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1		-XWiki.Xiaoling
	1	+XWiki.Xiaoye

Content

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30	30
31	31	* //The frequencies currently available are CN470/EU868/US915/AU915//
32	32
33		-
34	34	(% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
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43	43	* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
44	44
45		-
46		-
47	47	== **2.2  Step 1: Configure Frequency Band** ==
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49	49
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73	73	[[image:image-20220615150717-3.png||height="605" width="1039"]]
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75	75
	73	+
76	76	== **2.4  Step 3: Install the Helium-gateway-rs** ==
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93	93	//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
94	94
	93	+
95	95	[[image:image-20220615150903-5.png||height="592" width="1031"]]
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97	97
	97	+
98	98	//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
99	99
100	100	[[image:image-20220615151057-6.png||height="580" width="1026"]]
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156	156	+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
157	157	)))
158	158
	159	+
159	159	(((
160	160	(% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
161	161	)))
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304	304	+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
305	305	)))
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	308	+
307	307	(((
308	308	(% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
309	309	)))
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360	360	(% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
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	365	+
363	363	=== **2.8.3  View the public key address and animal name** ===
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408	408	(((
409	409	//Users can back to the page of Semtech UDP to configure other server settings.//
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	414	+
411	411
412	412	)))
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436	436	//The user can configure the secondary server and then click the button of **Save&Apply**.//
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	443	+
439	439	== **2.10  Connect Full Hotspot to Helium** ==
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626	626
627	627	== **3.5  Trouble Shooting** ==
628	628
629		-=== **3.5.1  Trouble to Join Helium** ===
630	630
	635	+=== 3.5.1 Trouble connecting Helium Console ===
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	637	+
	638	+//**The LPS8/LPS8N/DLOS8/DLOS8N/LG308/LG308N/LIG16/LPS8V2 has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
	639	+
	640	+
	641	+1). The device does not finish the onboarding to the helium blockchain.
	642	+
	643	+ after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices are not connecting to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
	644	+
	645	+
	646	+**//The sensor node is not joining the helium network, the helium console shows it is stuck in the cycle of joining-accept. The possibility is~://**
	647	+
	648	+
	649	+1). Your device is not using the region configuration, where you have to use the frequency plan that is compatible with your region.
	650	+
	651	+ For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
	652	+
	653	+
	654	+
	655	+=== **3.5.2  Trouble to Join Helium** ===
	656	+
	657	+
632	632	(((
633	633	**//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
634	634
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646	646	(((
647	647	//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
648	648
649		-
650	650
651	651	)))
652	652
653		-=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
	678	+=== **3.5.3  Packet Loss for AU915 / US915 Band** ===
654	654
655	655
656	656	(((
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684	684	* (((
685	685	(% style="color:blue" %)**//Downlink Command: 0x24//**
686	686
687		-
688	688
689	689	)))
690	690
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700	700	* (((
701	701	//**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2//
702	702
703		-
704	704
705	705	)))
706	706