<
From version < 88.14 >
edited by Xiaoling
on 2022/07/23 15:18
To version < 99.9 >
edited by Xiaoling
on 2023/04/21 17:10
>
Change comment: There is no comment for this version

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... ... @@ -5,58 +5,56 @@
5 5  
6 6  
7 7  
8 -= **1.  Use Dragino Gateways/Hotspots with Helium** =
8 += 1.  Use Dragino Gateways/Hotspots with Helium =
9 9  
10 -== **1.1  Support Models** ==
10 +== 1.1  Support Models ==
11 11  
12 12  
13 -//There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.//
13 +There are three types of hotspots that can connect to Helium. They are (% style="color:#4f81bd" %)**full-hotspot**(%%), (% style="color:#4f81bd" %)**light hotspot** (%%)and (% style="color:#4f81bd" %)**data-only hotspot**(%%). Definition of these three types of hotspots can be found here: [[of Helium Hotspots>>url:https://docs.helium.com/mine-hnt%7CTypes]]. Different hotspots support different mining abilities.
14 14  
15 15  (((
16 -//Dragino has different gateway models that support different types.//
16 +Dragino has different gateway models that support different types.
17 17  )))
18 18  
19 -(% border="1" style="background-color:#ffffcc; width:510px" %)
20 -|(% colspan="4" style="width:589px" %)(% style="color:green" %)**Dragino Hotspots for Helium**
21 -|(% style="color:green; width:132px" %)**Model**|(% style="color:green; width:126px" %)**Hotspot Types**|(% style="color:green; width:121px" %)**Mining Ability**|(% style="color:green; width:203px" %)**Configure Instruction**
19 +(% border="1" style="background-color:#f2f2f2; width:510px" %)
20 +|(% colspan="4" style="background-color:#d9e2f3; color:#0070c0; width:589px" %)**Dragino Hotspots for Helium**
21 +|(% style="color:#0070c0; width:132px" %)**Model**|(% style="color:#0070c0; width:126px" %)**Hotspot Types**|(% style="color:#0070c0; width:121px" %)**Mining Ability**|(% style="color:#0070c0; width:203px" %)**Configure Instruction**
22 22  |(% style="width:132px" %)(((
23 23  [[LPS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/148-lps8.html]], [[DLOS8>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]],
24 24  
25 25  [[LG308>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/140-lg308.html]],[[LIG16>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/171-lig16.html]]
26 -)))|(% style="color:#4f81bd; width:126px" %)**Data-Only Hotspot**|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.A0ConnectData-OnlyHotspottoHelium"]]
27 -|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|(% style="color:#4f81bd; width:126px" %)**Full Hotspo**t|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
26 +)))|Data-Only Hotspot|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]]|(% style="width:203px" %)[[Data-Only Hotspot Instruction>>||anchor="H2.A0ConnectData-OnlyHotspottoHelium"]]
27 +|(% style="width:132px" %)[[HP0D>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/195-hp0d.html]]|Full Hotspot|(% style="width:121px" %)[[Helium Link>>url:https://docs.helium.com/mine-hnt/full-hotspots]]|(% style="color:green; width:203px" %)[[Full Hotspot Instuction-Not Finish>>doc:Main.User Manual for All Gateway models.HP0D.WebHome]]
28 28  
29 29  (% style="color:blue" %)**Frequencies on the Helium Network**
30 30  
31 31  * //The frequencies currently available are CN470/EU868/US915/AU915//
32 32  
33 -
34 34  (% style="color:red" %)**Note: more information refer to this link [[Helium Frequency plan>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans/]]**
35 35  
36 36  
36 += 2.  Connect Data-Only Hotspot to Helium =
37 37  
38 -= **2.  Connect Data-Only Hotspot to Helium** =
38 +== 2.1  Prerequisites ==
39 39  
40 -== **2.1  Prerequisites** ==
41 41  
41 +* Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]
42 42  
43 -* //Firmware Requirement: > [[lgw~~-~~-build-v5.4.1640315898>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/]]//
44 44  
45 45  
45 +== 2.2  Step 1: Configure Frequency Band ==
46 46  
47 -== **2.2  Step 1: Configure Frequency Band** ==
48 48  
48 +Each country has a requirement for frequency region. Choose the right one for your area.
49 49  
50 -//Each country has a requirement for frequency region. Choose the right one for your area.//
51 -
52 52  [[image:image-20220531175337-1.png]]
53 53  
54 54  
53 +== 2.3  Step 2: Download the Helium-gateway-rs ==
55 55  
56 -== **2.3  Step 2: Download the Helium-gateway-rs** ==
57 57  
56 +Click Download Helium Server and the gateway will download the Helium-gateway-rs
58 58  
59 -//Click Download Helium Server and the gateway will download the Helium-gateway-rs//
60 60  
61 61  [[image:image-20220615150600-1.png||height="559" width="1045"]]
62 62  
... ... @@ -73,10 +73,10 @@
73 73  [[image:image-20220615150717-3.png||height="605" width="1039"]]
74 74  
75 75  
76 -== **2.4  Step 3: Install the Helium-gateway-rs** ==
74 +== 2.4  Step 3: Install the Helium-gateway-rs ==
77 77  
78 78  
79 -//Click **Install Helium Server** to install gateway-rs.//
77 +Click (% style="color:blue" %)**Install Helium Server**(%%) to install gateway-rs.
80 80  
81 81  [[image:image-20220615150734-4.png||height="619" width="1035"]]
82 82  
... ... @@ -86,28 +86,28 @@
86 86  (% style="color:red" %)**Note: User will see the echo characters of Helium gateway-rs have been installed successfully.**
87 87  
88 88  
87 +== 2.5  Step 4: Save&start the Helium Server ==
89 89  
90 -== **2.5  Step 4: Save&start the Helium Server** ==
91 91  
90 +By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.
92 92  
93 -//By default, Region is US915, After configuring the Configure Frequency Band, click Save&Apply on the Helium IoT screen to modify the Region.//
94 94  
95 95  [[image:image-20220615150903-5.png||height="592" width="1031"]]
96 96  
97 97  
98 -//Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.//
99 99  
97 +Click (% style="color:red" %)**Save&Apply**(%%) and gateway will start to connect the Helium. The UI shows the connect status.
98 +
100 100  [[image:image-20220615151057-6.png||height="580" width="1026"]]
101 101  
102 102  
102 +== 2.6  Step 5: Check Gateway Connection before onboarding ==
103 103  
104 -== **2.6  Step 5: Check Gateway Connection before onboarding** ==
105 105  
105 +A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.
106 106  
107 -//A hotspot can transfer data to Helium after finishing step4. We can add a device to Helium and see if the device can join Helium. For example, we add an LGT92 sensor and see below info.//
108 -
109 109  (((
110 -//Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.//
108 +Check end device event from [[Helium Console>>url:https://staging-console.helium.wtf/]], We can see the LGT92 data arrived Helium via our hotspot.
111 111  )))
112 112  
113 113  [[image:image-20220526094537-1.png||height="395" width="1323"]]
... ... @@ -116,16 +116,15 @@
116 116  (% style="color:red" %)**Note: The hotspot is not valid for search in Helium Console before onboarding.**
117 117  
118 118  
117 +== 2.7  Step 6: Onboarding Data-Only Hotspot ==
119 119  
120 -== **2.7  Step 6: Onboarding Data-Only Hotspot** ==
121 121  
122 -
123 123  (% style="color:red" %)**Note: Onboarding a Data-Only hotspot is necessary for downlink to work. otherwise, the downlink message for LoRa won't work .**
124 124  
125 125  
126 -//User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.//
123 +User can refer [[this link>>url:https://docs.helium.com/mine-hnt/data-only-hotspots]] for how to onboarding a data-only hotspot. After onboarding the data-only hotspot, user can see the hotspot on Helium Console.
127 127  
128 -//Below are the steps we do as per above link here.//
125 +Below are the steps we do as per above link here.
129 129  
130 130  
131 131  (((
... ... @@ -156,6 +156,7 @@
156 156  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~--+
157 157  )))
158 158  
156 +
159 159  (((
160 160  (% style="color:red" %)**Note: The wallet Address is 13oLxfjxcYajvfkxxxxxxxxxxxxxxxxxxxxxfY3yp4cz8r1NNux. and have about 18 HNT balance.**
161 161  )))
... ... @@ -205,7 +205,7 @@
205 205  (% style="color:red" %)**Note: below are two commands, the command without ~-~-commit is the preview mode.**
206 206  
207 207  
208 -//Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.//
206 +Check every detail in this mode and run the command with ~-~-commit to commit to the Helium Blockchain.
209 209  )))
210 210  
211 211  (% class="box" %)
... ... @@ -304,26 +304,26 @@
304 304  +~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-~-+
305 305  )))
306 306  
305 +
307 307  (((
308 308  (% style="color:red" %)**Note: The add hotspot and assert location step might need some time to be effect.**
309 309  )))
310 310  
311 311  (((
312 -//After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.//
311 +After above steps finish, the mobile helium wallet should be able to show that this hotspot has been added to the helium blockchain.
313 313  
314 -
315 315  
316 316  )))
317 317  
318 -== **2.8  Debug Connection** ==
316 +== 2.8  Debug Connection ==
319 319  
320 -=== **2.8.1  Check pkt-fwd running Log** ===
318 +=== 2.8.1  Check pkt-fwd running Log ===
321 321  
322 322  
323 -//This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.//
321 +This command can check if the LoRa Radio part runs correctly and if the gateway receives LoRa packets from LoRaWAN sensors.
324 324  
325 325  (((
326 -//Below logs shows the gateway receive two LoRaWAN packets.//
324 +Below logs shows the gateway receive two LoRaWAN packets.
327 327  )))
328 328  
329 329  (% class="box" %)
... ... @@ -348,10 +348,9 @@
348 348  )))
349 349  
350 350  
349 +=== 2.8.2  Check gateway-rs Log ===
351 351  
352 -=== **2.8.2  Check gateway-rs Log** ===
353 353  
354 -
355 355  //SSH to gateway and run **logread | grep helium_gateway** to check Gateway-rs running log.//
356 356  
357 357  [[image:image-20220531175809-7.png]]
... ... @@ -360,7 +360,7 @@
360 360  (% style="color:red" %)**Note**: **logread is dynamic and FIFO, so helium log might be overwritten by other processes info in system.**
361 361  
362 362  
363 -=== **2.8.3  View the public key address and animal name** ===
360 +=== 2.8.3  View the public key address and animal name ===
364 364  
365 365  
366 366  (% class="box" %)
... ... @@ -384,37 +384,48 @@
384 384  Hostpot key and animal name
385 385  
386 386  
384 +=== 2.8.4  Backup/Restor gateway-rs key ===
387 387  
388 -=== **2.8.4  Backup/Restor gateway-rs key** ===
389 389  
390 -
391 391  (((
392 -//For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.//
388 +For the date-only hotspots, the key is the only unique identifier, the users can backup the key by the button of Download. And once the uses upgrade the gateway or the gateway lose the key, the gateway-rs will generate a new key for which the data-only hotspot is the new unit. so if the user would restore to last time which can upload your backup key to the gateway by the button of upload.
393 393  )))
394 394  
395 395  [[image:image-20220531175919-9.png]]
396 396  
397 397  
394 +=== 2.8.5  How to manually download helium gateway-rs via SSH access to the gateway Linux console ===
398 398  
399 -== **2.9  Forward the data to the other server** ==
400 400  
401 -=== **2.9.1  Introduction** ===
397 +(% class="box infomessage" %)
398 +(((
399 +**cd /tmp;wget -O helium-gateway-rs-dragino.ipk [[https:~~/~~/github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk>>https://github.com/helium/gateway-rs/releases/download/v1.0.0-alpha.33/helium-gateway-v1.0.0-alpha.33-dragino.ipk]]**
402 402  
401 +**opkg install helium-gateway-rs-dragino.ipk **
402 +)))
403 403  
404 +[[image:image-20230320141404-1.png]]
405 +
406 +
407 +== 2.9  Forward the data to the other server ==
408 +
409 +=== 2.9.1  Introduction ===
410 +
411 +
404 404  (((
405 -//The Dragino gateway has supports the double server settings.//
413 +The Dragino gateway has supports the double server settings.
406 406  )))
407 407  
408 408  (((
409 -//Users can back to the page of Semtech UDP to configure other server settings.//
417 +Users can back to the page of Semtech UDP to configure other server settings.
410 410  
411 411  
412 412  )))
413 413  
414 -=== **2.9.2  Example** ===
422 +=== 2.9.2  Example ===
415 415  
416 416  
417 -//The following takes The Things Network as another LoRaWAN server as an example.//
425 +The following takes The Things Network as another LoRaWAN server as an example.
418 418  
419 419  
420 420  
... ... @@ -433,22 +433,20 @@
433 433  [[image:image-20220531180048-11.png]]
434 434  
435 435  
436 -//The user can configure the secondary server and then click the button of **Save&Apply**.//
444 +The user can configure the secondary server and then click the button of (% style="color:red" %)**Save&Apply**.
437 437  
438 438  
439 -== **2.10  Connect Full Hotspot to Helium** ==
447 +== 2.10  Connect Full Hotspot to Helium ==
440 440  
441 441  
442 442  
443 -= **3.  Use Dragino Sensors with Helium** =
451 += 3.  Use Dragino Sensors with Helium =
444 444  
453 +== 3.1  How to add up user's end-node with Helium console ==
445 445  
446 -== **3.1  How to add up user's end-node with Helium console** ==
455 +=== 3.1.1  Step 1: Login the Helium console ===
447 447  
448 448  
449 -=== **3.1.1  Step 1: Login the Helium console** ===
450 -
451 -
452 452  //User can Login the [[Helium Console>>url:https://staging-console.helium.wtf/]]//
453 453  
454 454  [[image:image-20220531180150-12.png]]
... ... @@ -456,23 +456,21 @@
456 456  login Helium console
457 457  
458 458  
465 +=== 3.1.2  Step 2: Add up your end-node's key ===
459 459  
460 -=== **3.1.2  Step 2: Add up your end-node's key** ===
461 461  
468 +User add up end-node's key from console ~-~->dervice
462 462  
463 -//User add up end-node's key from console ~-~->dervice//
464 -
465 465  [[image:image-20220531180224-13.png]]
466 466  
467 467  To add a device
468 468  
469 469  
475 +=== 3.1.3  Step 3: Activate the end-node ===
470 470  
471 -=== **3.1.3  Step 3: Activate the end-node** ===
472 472  
473 -
474 474  (((
475 -//Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**//
479 +Users can activate the end-node with OTAA in which the end-node will Join the network from the Helium server **Eventually you will see traffic**
476 476  )))
477 477  
478 478  [[image:image-20220531105239-2.png]]
... ... @@ -480,21 +480,27 @@
480 480  end-node traffic.
481 481  
482 482  
487 +=== 3.1.4 Check Raw Payload for End Node ===
483 483  
484 -== **3.2  How to use decoder** ==
485 485  
486 -=== **3.2.1  Step 1: Users can create decoders on functions** ===
490 +Users can check what the end node has uplinked by checking the raw payload. as below:
487 487  
492 +[[image:image-20220912161818-1.png]]
488 488  
494 +
495 +== 3.2  How to use decoder ==
496 +
497 +=== 3.2.1  Step 1: Users can create decoders on functions ===
498 +
499 +
489 489  [[image:image-20220531105325-3.png]]
490 490  
491 491  Decoder.
492 492  
493 493  
505 +=== 3.2.2  Step 2: Add a decoder in functions and apply it to the specified label ===
494 494  
495 -=== **3.2.2  Step 2: Add a decoder in functions and apply it to the specified label** ===
496 496  
497 -
498 498  [[image:image-20220526095629-6.png]]
499 499  
500 500  
... ... @@ -506,29 +506,27 @@
506 506  **//Add decoder complete.//**
507 507  
508 508  
519 +=== 3.2.3  Where is the decoder? ===
509 509  
510 -=== **3.2.3  Where is the decoder?** ===
511 511  
512 -
513 513  [[console-decoders/Dragino at master · helium/console-decoders · GitHub>>url:https://github.com/helium/console-decoders/tree/master/Dragino]]
514 514  
515 515  [[image:image-20220617140118-1.png||height="550" width="883"]]
516 516  
517 517  
527 +== 3.3  How to send a downlink to end device from Helium ==
518 518  
519 -== **3.3  How to send a downlink to end device from Helium** ==
520 520  
521 -
522 522  (((
523 -//The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example~://
531 +The Helium server needs to convert to Base64 format when sending the downlink command. Please refer to the following example:
524 524  )))
525 525  
526 526  (((
527 -//The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]//
535 +The Downlink command comes from this link:[[End Device Downlink Command>>End Device AT Commands and Downlink Command]]
528 528  )))
529 529  
530 530  (((
531 -//Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds//
539 +Change Uplink Interval:Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
532 532  )))
533 533  
534 534  (% class="box" %)
... ... @@ -541,12 +541,11 @@
541 541  Downlink
542 542  
543 543  
552 +== 3.4  How to add integration to different IoT Servers ==
544 544  
545 -== **3.4  How to add integration to different IoT Servers** ==
554 +=== 3.4.1  TagoIO ===
546 546  
547 -=== **3.4.1  TagoIO** ===
548 548  
549 -
550 550  **//The steps to add integration are very simple. Please see the following process.//**
551 551  
552 552  
... ... @@ -587,12 +587,11 @@
587 587  TagoIO.
588 588  
589 589  
597 +=== 3.4.2  Cayenne ===
590 590  
591 -=== **3.4.2  Cayenne** ===
592 592  
600 +The process of creating devices is similar to Tago.
593 593  
594 -//The process of creating devices is similar to Tago.//
595 -
596 596  [[image:image-20220526101616-18.png||height="456" width="1097"]]
597 597  
598 598  Cayenne.
... ... @@ -623,12 +623,31 @@
623 623  Cayenne.
624 624  
625 625  
632 +== 3.5  Trouble Shooting ==
626 626  
627 -== **3.5  Trouble Shooting** ==
634 +=== 3.5.1  Data-Only Hotspot is not connecting to Helium console ===
628 628  
629 -=== **3.5.1  Trouble to Join Helium** ===
630 630  
637 +//**The Data-only hotspot has finished the software installation and confirmation, But it is not connecting to Helium Console. The possibility is:**//
631 631  
639 +
640 +1). The hotspot does not finish the onboarding to the helium blockchain.
641 +
642 + after the 23 version of the gateway-rs, Helium requests the user to onboarding the devices to the blockchain, otherwise, your devices can't connect to the helium console. ~-~--> Please refer to [[Step 2.7>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20Helium/#H2.7A0Step6:OnboardingData-OnlyHotspot]] to do it.
643 +
644 +
645 +=== 3.5.2  End Device can't join Helium via hotspot, stuck in cycle of Joining-Accept. ===
646 +
647 +
648 +Make sure your blockchain region is the same as your hotspot settings. For example, as below, the blockchain is CN region, and software is configure to EU. The hotspot is able to get the OTAA Join Request from End Device on EU region. but due to block chain is CN region, Server will send the Join -Accept in CN region, so end device can't get the OTAA Join Accept.
649 +
650 +
651 +For example, if you are in USA, you have to use the US915 frequency plan. More frequency plans details on the helium network: [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
652 +
653 +
654 +=== 3.5.3  Trouble to Join Helium ===
655 +
656 +
632 632  (((
633 633  **//Assume the device is powered correctly. If you don't see data in Helium. The possibilities are~://**
634 634  
... ... @@ -636,29 +636,28 @@
636 636  )))
637 637  
638 638  (((
639 -//1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)//
664 +1) You are out of Helium Gateway coverage. (If you have other end nodes, you can check whether they work and what is the signal strength you see in the platform)
640 640  )))
641 641  
642 642  (((
643 -//2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)//
668 +2) Your end node frequency band doesn't match the Helium gateway frequency band. (Please double-check if frequency band matches)
644 644  )))
645 645  
646 646  (((
647 -//3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)//
672 +3) You have input the wrong keys into Helium Platform ( You can send us the screenshots for the keys and Dragino support team can check for you)
648 648  
649 -
650 650  
651 651  )))
652 652  
653 -=== **3.5.2  Packet Loss for AU915 / US915 Band** ===
677 +=== 3.5.4  Packet Loss for AU915 / US915 Band ===
654 654  
655 655  
656 656  (((
657 -//The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.//
681 +The node working on the AU915/US915 frequency has packet loss or the frequency channel and the gateway channel are different.
658 658  )))
659 659  
660 660  (((
661 -//The reason for this problem is that the node does not lock the channel after joining the network.//
685 +The reason for this problem is that the node does not lock the channel after joining the network.
662 662  
663 663  
664 664  )))
... ... @@ -670,45 +670,51 @@
670 670  )))
671 671  
672 672  (((
673 -//(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.//
697 +(1) If the user does not have a device to upgrade the firmware, you can use the AT+CHE command or the downlink command to set the channel. It is best to turn off the adaptive rate (ADR).Reset the device after setting the channel.
674 674  )))
675 675  
676 676  * (((
677 -(% style="color:blue" %)**//AT Command: AT+CHE//**
701 +(% style="color:blue" %)**AT Command: AT+CHE**
678 678  )))
679 679  
680 680  * (((
681 -//**Example: ** (% style="color:#037691" %)**AT+CHE=2**(%%)  ~/~/set channel mode to 1//
705 +**Example: ** (% style="color:#037691" %)**AT+CHE=2**(%%)  ~/~/set channel mode to 1
682 682  )))
683 683  
684 684  * (((
685 -(% style="color:blue" %)**//Downlink Command: 0x24//**
709 +(% style="color:blue" %)**Downlink Command: 0x24**
686 686  
687 -
688 -
689 689  
690 690  )))
691 691  
692 692  (((
693 -//Format: Command Code (0x24) followed by 1 bytes channel value.//
715 +Format: Command Code (0x24) followed by 1 bytes channel value.
694 694  )))
695 695  
696 696  
697 697  (((
698 -//If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.//
720 +If the downlink payload=0x2402, it means set channel mode to use sub-band 2, while type code is 24.
699 699  )))
700 700  
701 701  * (((
702 -//**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2//
724 +**Example 1**: Downlink Payload: (% style="color:#037691" %)**0x2402** (%%) ~/~/ set channel mode to 2
703 703  
704 -
705 705  
706 706  )))
707 707  
708 708  (((
709 -//(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.//
730 +(2) If the user has a device to upgrade the firmware, it is better to upgrade the device to the latest version. The latest version has fixed the problem that the AU915/US915 frequency does not lock the channel.
710 710  )))
711 711  
712 712  (((
713 -//The latest firmware for end node will have this bug fixed.//
734 +The latest firmware for end node will have this bug fixed.
735 +
736 +
737 +=== 3.5.5  ADR doesn't work in EU868 band. ===
738 +
739 +
740 +See possibility reason from this link: [[https:~~/~~/github.com/helium/router/issues/858 >>https://github.com/helium/router/issues/858]]
741 +
742 +
743 +
714 714  )))
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